The transmission started shuttering in the 20-25 mph range on 8/16/19. i took it in for service the next day and they replaced the transmission control valve on 8/23. the shuttering returned on 9/1 and now occurs between 20 to 60 mph. this issue occurs during highway or street driving. vehicle has 31k plus miles
Tl* the contact owns a 2018 infiniti qx60. the contact stated that he drove and parked the vehicle in his home garage. later on, the contact went into the garage and found that the vehicle had rolled backwards. the vehicle was up against the inside of the garage door. there were no warning indicators illuminated. the contact called infiniti of naperville (1550 w ogden ave, naperville, il 60540, (630) 241-3000), but the showroom manager refused to assist. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and did not assist. the failure mileage was 10,830.