Tl* the contact owns a 2014 infiniti qx60. the contact stated that while driving at 60 mph, the vehicle vibrated abnormally, hesitated and lost motive power without warning. the contact pulled off of the roadway, turned the vehicle off and back on however, the failure persisted. the vehicle was taken to perry infiniti of escondido 855 la terraza blvd, escondido, ca 92025 where the vehicle was inspected and diagnosed. the contact was informed that the transmission needed to be replaced. the contact was provided an estimate of $11,191 for the repairs. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 136,000.
Transmission was replaced by dealership free of charge late last year, now transmission is shuddering while driving and car will not accelerate over 25-35 mph.
Tl* the contact owns a 2014 infiniti qx60. while driving various speeds, the vehicle jerked unexpectedly and hesitated to accelerate without warning. the vehicle was towed to infiniti of san jose (2198 tully rd, san jose, ca 95122, (408) 531-3000) where it was diagnosed with a faulty continuously variable transmission. the contact was provided a repair estimate of $7,000. the manufacturer was not notified of the failure and the vehicle had not been repaired. the failure mileage was 110,000.
I purchased in feb 2019. since march my vehicle has been in/out of the shop at least 6 times for the following issues: shuddering while driving, hesitates to accelerate especially on inclines and reverse (i could be sitting on a tiny incline and when i attempt to press the gas, the vehicle doesn't respond, and then would eventually jerk and drive after it catches the gear), not properly shifting gears while driving (almost had an accident due to this driving up an on-ramp on the freeway, the vehicle wouldn't accelerate fast enough for me to merge), and makes loud sounds randomly. i've taken it to my local infinite dealer numerous times and they don't see a problem when they test it. so i then drove with a tech and duplicated the problem. but they continue to deny repairs because my vehicle isn't registering any codes while testing the transmission, even after the problem was duplicated. they have kept my vehicle weeks at a time (they have it right now) doing software upgrades and patching whatever. but the problem still exist today. i've only had it for 8 mos (purchased pre-owned). i even opened two cases with infiniti consumer affairs and they even quit following up. i wish i could get rid of this vehicle. it's not safe to drive while the manufacturer is refusing to repair a "well known" issue for this vehicle. i'm well aware of the lawsuits involved but i guess it's going to take someone being hurt before they take action. what actions can i take? i have copies of all my records but they are in my vehicle at the dealership for the same problem
Vehicle shutters/ jerks as if transmission is slipping when accelerating between 15-25 miles per hour. fear that vehicle hesitation during acceleration is dangerous in traffic potentially causing driver to be hit by other cars. noticed several complaints online regarding same concern with qx60 2014 model.
Car jerks when accelerating. have taken to infiniti and they state it's transmission and are refusing to pay costs after several complaints of same issues have been reported.
When accelerating the vehicle begins to shudder and it does not accelerate in a timely fashion. while driving on the street or highway the car does not gain rpms and begins to what best can be described as coughing and shaking. changing gears from drive to neutral or reverse also takes the vehicle time to make the change.
Tl* the contact owns a 2014 infiniti qx60. while driving various speeds, the vehicle hesitated to accelerate and shook. the vehicle was taken to a dealer (infiniti of naperville, 1550 west ogden avenue, naperville, il 60540, 630-241-3000) where it was diagnosed that the transfer case failed. the vehicle was repaired, but the failure recurred. the manufacturer was notified of the failure and stated that the vehicle could be returned. the failure mileage was approximately 84,000.
The cvt transmission, whines super loud and slips like when your foot is down sometimes you lost power completely and wont shift right until you lift foot up and wait a while. very dangerous if you have fast moving cars behind you and your suv craps out and stops. i took it to the bennet allenton infiniti while under warranty which expired 2 months ago and they told me a cvt tnasmission is always moving. i explained that i know the difference between an auto transmission and a cvt and how they work. this problem is not normal operating for a cvt tranny. so again in the middle of driving in traffic while accelerating normal, the pedal goes to the floor and the car stops accelerating, so you are slowing down drastically until you lift up foot and wait until it wants to catch or shift.
While in motion, the engine is extremely loud, almost like a race car or big truck. this continues in lower gears and at slower speeds. around 50-60 mph, the sound smooths off. then, when slowing down, reoccurs. will some times stutter when taking off from a turn or on acceleration. this delay could cause an accident.
The transmission shudders and shakes the entire car. its very loud. its fine while it is parked or in idle. when it gets up to around 40 mph the vibrations/shuddering and the noise start to kick in.it's sometimes not noticeable at lower speeds but is hard not consistent. had the motor checked to see if it was the cause. transmission came back as the source of the issues.
Transmission requiring frequent replacement my transmission has been replaced twice in the past year and is currently experiencing issues again. prior to the first replacement, the engine would stutter when operating at load speeds. after the first transmission replacement, the issue manufactured in dangerous situations. for example, when merging onto a highway, the car would not accelerate past 20 mph or shift gears. i contacted infiniti corporate to file a formal complaint and they sent a 'transmission specialist' out to review the vehicle. it was determined that a security update from 2015 was not applied to the car. i'm not sure how a dealership service vehicle could be missing a 3 year old patch, but we will ignore that fact for now. even with the security update, the car is exhibiting the same behavior. it is unfortunately not consistent though, so service hasn't been able to fix. these vehicles need to be recalled already for safety.
When driving it started jerking and bucking,also brakes not holding.i only have this vehicle two to three months.
Same issue many others noted, which is the transmission jerking at low speed and over-revving/jolting on acceleration from a stop. when trying to coast at low speed in traffic the car shudders so badly i have to just stop. seems especially pronounced as the vehicle transitions from e-drive to the gas engine. we bought the car used, and this has been happening for a long time.
Purchased 12/26/16 37,000 miles needed transmission at 43,200 needed another transmission 47,000 no power and loud noise
Car shutters at low speed. hesitation and strong shaking.
After taking off car not shifting sounds like a whining noise coming from transmission and car was jerking at low speed. also had cruise set and car speeds up on it own.
Had several incidents involving revving of engine and vehicle not accelerating when merging or from a stop sign. i was almost involved in accident on interstate 95 when merging, infiniti has replaced tranmission and multiple other parts but problem still not fixed. there is still a vibrating metal noise when driving the vehicle up hill at a slow speed, not actually accelerating just maintaining the speed. my vehicle only has 23000 miles on it. infiniti is refusing to accept there is an issue says there is no safety issue. infiniti executive office advised if it does not happen when their technician drives the car there is not issue with the vehicle even if it is recorded. unfortunately it is a sporatic thing and unless you drive it 500 miles you might not have anything occur. i had 2 major incidents within 500 miles. infiniti executive office also indicated that the number of repairs does not warrant a buyback or sell back option even though they have attempted to repair the vehicle 5 times, when asked how many time would warrant it they advised that they do not know my states laws. i was advised to pick up the vehicle today. sad they are willing to put a family in danger even though this is a very known problem after searching the internet.
I experienced the third episode after a cold start and turning and entering with plenty of time into oncoming traffic on a two lane highway of 50mph from a boulevard. after turning i had no acceleration. engine rpm was revving excessively but if felt as though transmission wasn't shifting. no power. i had to pull over due to slow speed and traffic coming up behind me. very dangerous. after i let up on the accelerator i felt the transmission kick in. then had power and felt upper gears engage.
The transmission is shuttering around 15-25 mph both when taking off and slowing down. this problem is getting worse.
We have had repeated issues with the transmission failing on this vehicle. the vehicle will often not accelerate from a stop or to pass another vehicle. the transmission will shudder, jerk, and emits a high pitched whine. we have nearly had several accidents with this vehicle because it cannot get out of the way. the dealer replaced the transmission about 6 months ago and the problems are even worse now.
When driving at low speed, on a curve, or on a hill the car will not accelerate, will stall, shudder, rattle. will not respond to efforts of increasing speed. the front passenger airbag light will show the airbag is not engaged even if an adult is seated in the front passenger seat.
My husband and i were traveling on i-95 southbound from ct to ny when our brand new infinity qx60 simply stopped driving between exit 19 and exit 18 (ne11.9). the engine was running but the car could not move. we used whatever momentum left on the car to move to the right shoulder of the road. this malfunction was a life endangering mechanical failure since we were traveling on the left side of the highway. the qx60 was traveling at a low speed due to the traffic jam at the time of the incident. we were told that the malfunctioning was due to a factory error which the clamp of the transmission fluid pipe was not engaged. an error could have cost lives on the road. *tr
Several times a month this occurs. from a standstill, i press the accelerator to turn into traffic, and after the car initially moves forward, the car appears to slip out of gear even though it shows that it's in drive. the engine rpms rev with the accelerator pressed, but the car will not accelerate or move. lifting up and re-pressing the accelerator only makes the tachometer rpms rev up, but after about 10 seconds, the car pops back into gear. when i pull out into traffic, i could cause a serious accident if my car will not accelerate and lies dead in the road! the dealer cannot replicate the problem because it only occurs a few times a month, but it has been going on for 12 months now. i also see dozens of online posts and complaints identical to this from other qx60 owners. this is a serious injury and death risk. *tr
The 2014 infiniti qx60 shudders (or bucks) moderately to severely after re-applying the gas after cruising/rolling at 20 mph with rpm at approximately 1,000. this happens to me repeatedly (every day) because my house is at the top of the curve of hill. as i approach the driveway at the top of the hill, i cruise and then re-apply the gas to drive up the driveway. the car shudders (bucks) as i drive up the driveway. if i "gas" it and get the rpms up, it stops. i bought this car used (1 year old) at 14,700 miles on 11/1/14. the day i drove it home, the scenario occurred. i have called the dealer. they upgraded the transmission software, but is still occurring. i will call the dealer again. *tr
When taking off from a dead stop sometimes the vehicle pauses and moves very slowly enough to get you in the front of on coming vehicles, and then will not exceed over 10 to 12 mph which takes up to 30 to 45 sec. or more. i narrowly escaped a semi truck hitting me on the drivers side pulling out of our local post office. on several occasions i have needed to yank the vehicle off the road so as not to get rear ended in traffic. i have taken it to dealership several times, which they said they fixed the issue by replacing something called a break switch, "twice" this however did not correct problem. the national infiniti group sent a recording device which the dealer installed, this meant that when this event occurred i was supposed to reach down to the console where the device was located and push a button to record event all the while trying to avoid an accident. i successfully did it without incident and recorded the requested 6 events. this problem has been consistently occurring now for 7 months. i purchased this vehicle for my elderly parents with every available safety option for their safety, and i have not been able to let them drive the car for over 6 months since they took it on a trip. fearing that they will not be able to react fast enough to avoid being in an accident or worse getting killed in this vehicle. i have been forced to drive it. infiniti called today and said the results from data recorder showed no fix needed at this time, so they are clearly ignoring the issue as i have read online other people having the exact issue. someone or some family is going to have a tragic accident with this problem and i want to go on record that infiniti corporate are fully aware of the problem and chose to do nothing. *tr
We have had two issues with our 2014 qx60. the first issue was a shudder problem where the vehicle would shake/hesitate/felt like it was going to stall at lower speeds, around corners, etc. after several attempts the dealership advised it was a transmission issue and the entire transmission was replaced. the second issue came about after the transmission was replaced and has yet to be fixed. the accelerator will intermittently not work. this happens either from a stop ? i go to hit the gas and either nothing happens or the car lurches forward and stops. i will press on the accelerator again and it will work. the other time is when you are driving and go to increase your speed ? you press on the gas and the rpm?s go down and nothing happens. i press on the gas again and nothing happens. i try again and it will kick in. the dealership had our car for 6 weeks for the second issue and cannot replicate it so therefore they won?t do anything for us. we are now going through an arbitration program requesting a replacement of our vehicle as it seems to meet lemon law. we have an unsafe unpredictable vehicle that we spent a lot of money on. we are very unhappy with infinity corporate as they offered us $1,000 to go away. this is not about money but about safety issues. infinity corporate also stated that the number of times our vehicle has been seen for the problem is not unreasonable. i beg to differ as having our vehicle gone for a full 6 weeks (and this does not count all the other times it has been to the dealer for the other issue) is very unreasonable. we were told we had to pick up our vehicle after 6 weeks. two weeks later we had the issue happen twice to us so we called the dealership and they were hesitant to accept the vehicle to their repair department. they did accept it finally but unsure what they are even doing with the vehicle at this point. *tr
I bought this suv in may 2014. about two weeks after my wife and i both noticed that the vehicle shudders at 20 mph when you apply gas. it started getting worse and we called the dealer who scheduled a review. they eventually installed a new transmission. we are about 4 weeks after this repair and are noticing the same issue again. there were also about four incidents where i would shift from park to drive and the transmission would not change into gear for over 10 seconds.....as though it was low on fluid or had a line blockage. i also noticed that when i'm driving at highway speed it and accelerate, sometimes it felt like the transmission was excessively downshifting. i see that this has also been a problem on the jx35 which is the same suv as the qx60. *js
Problem 1: approximately 4 weeks after purchasing the car, we noticed that the passenger side air bag would deactivate during operation while an adult was in the seat. car was taken to infiniti dealer and software was updated according to the airbag recall. however the issue continues to remain and the passenger airbag still randomly deactivates while an adult is in the seat. infiniti has been informed multiple times but states that the issue cannot be replicated and as such has not done anything to fix it. infiniti has stated that the seat belts continue to work and is the first line defense in an accident! problem 2: approximately 2 weeks after purchasing the car, we experienced transmission judder at low speeds (5-10mph) and going around corners. infiniti updated the transmission software but the issue has not been fully solved. the transmission still has some juddering. infiniti has been informed multiple times but states that the issue cannot be replicated and as such has not done anything to fix it. *tr