Tl* the contact owns a 2018 infiniti qx30. the contact stated that the instrument panel screen blacked out. the failure occurred every time the engine was started. the failure even affected the back up camera screen. when attempting to reverse, the screen blacked out and then returned to normal. the failure occurred often. the vehicle was taken to infiniti of massapequa (4450 sunrise hwy, massapequa, ny 11758, (516) 797-5200) it was diagnosed that an update to the screen and camera was needed. the vehicle was repaired, but the failure later recurred. the vehicle was repaired again, which led to additional failures. the manufacturer was not made aware of the failures. the failure mileage was 6,100.
Purchased the car brand new two months ago. discovered the left hatch harness cover is crushed. was told by infiniti regional manager everything electrical is run thorough that harness and every time the hatch is opened and closed the wiring is getting pinched. already have had the car to the dealership for black backup screen, audio problems, lights not turning off, radio not shutting off after car is turned off and door is opened. was told that was a software problem and that the software has been updated. infiniti won't replace the wiring since nothing major has happened "yet." very concerned about driving the car and something happening to the wiring since i know it is being compromised. concerned about everything from a vehicle fire to lighting and system control problems.