I got in my vehicle and started the engine. after putting it in "drive", there was a horrible sound that included screeching, grinding, clicking, whining, and buzzing and my steering wheel wouldn't move. this sound continued until i turned off the car. i had to get it towed.
Tl* the contact owns a 2019 honda cr-v. the contact received a recall notice for nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. superior honda of omaha (4111 s 144th st, omaha, ne 68137, (402) 408-1000) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2019 honda cr-v. after reviewing the carfax information from the manufacturer, the contact stated that the steel rod in the steering column could cut through the cables and cause the air bags to deploy. the manufacturer informed the contact of nhtsa campaign number: 19v383000 (air bags, communications, steering); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. stokes honda north (8650 rivers ave, north charleston, sc 29406, (843) 572-4700) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2019 honda cr-v. the contact received a recall notice for nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. sunnyside honda (7700 pearl rd, middleburg heights, oh 44130, (440) 243-5577) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was contacted and did not know when the parts would be available. the contact had not experienced a failure. vin tool confirms parts not available.
Received recall letter stating parts would be available for fix by end of may. now it is mid-september and when my husband contacted the local dealer he was told "there is no fix for this problem, and no parts to fix it." this is an unacceptable amount of time to wait for a repair to a potentially horrible problem.
2019 honda cr-v. consumer writes in regards to steering wheel burrs safety recall. *ld the consumer stated the parts were unavailable to complete the recall. *js
Tl* the contact owns a 2019 honda cr-v. the contact received a recall notice for nhtsa campaign number: 19v383000 (steering, air bags, communications). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. gary smith honda (225 miracle strip pkwy sw, fort walton beach, fl 32548, (850) 812-3474) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.
I received the nhtsa recall notice 19v-383 and, when i called john eagle honda (where i bought the car), they did not have the replacement part and didn't know when it would be available. i called the national honda hotline and was told i had to call another dealership to find out if they had the part and, if they did not, to call honda back and they'd try to help me. this runaround is outrageous, given that the recall involves a potential "uncommanded deployment of the drivers airbag". honda is callously disregarding the safety of its car owners and i want them to send replacement parts immediately to john eagle honda in dallas.
Got a notice in the mail early august 2019 for a recall (nhtsa recall number 19v-383). contacted the dealer i got the car from right away. said they had no parts to repair it and would call back when they do. i followed up a few weeks later, and said the same thing. two months now and i've gotten no notice of parts going to the dealer to fix the recall.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called garcia honda (located at 8301 lomas blvd ne, albuquerque, new mexico 8710, 505-260-5000) and was informed that the parts were not available. the manufacturer was contacted and stated that they were working to provide the recall parts to the dealers. the manufacturer opened a case number. the contact had not experienced a failure. *pm vehicle was taken to garcia ford and repaired on 10/14/2019. *dl
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campgin number: 19v383000 (air bags, communications, steering); however, the parts for the recall remedy were not available. the contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. carbone honda of yorkville (5009 commercial dr, yorkville, ny 13495, (315) 790-6106) was contacted and confirmed that the parts were not available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
I received a safety recall letter for the vin of my 2019 honda cr-v. the letter clearly informed me to call any authorized honda dealer to make an appointment to have the cable reel and cable reel sub-harness replaced and a protective cover on the steering wheel core installed for free. i called yonkers honda service center and i was told they don't have the required parts to fix the recall issue. after i talked to the dealer, i decided to call american honda motor co. i spoke to a customer service representative named samantha, who responded very unprofessionally and impatiently, told me to call each and every one of all honda dealers to find out who has the parts for the fix. i ended the call with samantha. i called again and spoke to another service rep. i was told that honda has not yet shipped the required parts to any of honda dealers and it will not happen until sometime in october 2019. i was misinformed by the letter to call honda dealers now when the dealers don't even have the parts. prompt action should be taken before any serious and unpredictable injuries/death due to the defects.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (steering); however, the parts to do the repair were unavailable. the contacts stated that the manufacturer exceeded a reasonable amount of time for the recall repair. walser honda (14800 buck hill rd, burnsville, mn 55306, (952) 388-2231) and burekle honda (3360 highway 61 north, st paul, mn 55110, (651) 490-6600) were contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received a recall notice for nhtsa campaign number: 19v383000 (steering). the vehicle was taken to paragon honda (5702 northern blvd, woodside, ny 11377, 877-343-9132) and the contact was informed that the parts for the recall repair were unavailable. the contact made two appointments with the dealer for the recall repair and was given the same information each time. the manufacturer was not notified. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2019 honda cr-v. the contact received a recall notice for nhtsa campaign number: 19v380000 (steering). the contact scheduled an appointment on july 15, 2019 with keating honda conroe (311 interstate 45 south, conroe, tx 77301, (936)-270-7125). when the contact arrived at the dealer, the part was not available for the repair. the contact spoke with the manufacturer recall center and was informed that the part was not available for the repair. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact stated that vatland honda (located at 700 us-1, vero beach, fl 32962, (772) 299-9797) exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the part was not available for the repair. the contact had not experienced a failure. parts distribution disconnect.
I have been told that recall has been issued for my cr v involving the metal core of the steering wheel. when i tried to get it replaced i was told honda does not have enough spare parts. i would have to wait for at least one week and a half but that really they don't know when they will come in. not only can i cause a crash which would kill me me but would also kill whoever i crash into. this is not acceptable so i would like to go on record as having warned that these crashes will begin to happen.
2019 honda crv exl. received recall notification for possible airbag failure due to metal burrs in steering column. contacted honda mall of georgia. they were aware and referred me to honda corporate. filed a case and was told they would contact me within 2 days. case # 09698729. honda rep asked me to contact other dealerships in area for warranty repair. parts not available. contacted honda mall of georgia again. waiting for service manager to contact us. honda should cover a rental because of the airbag safety and lack of parts. we need the vehicle to be safe or an alternate provided.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communication). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. motor werks honda in barrington (located at 1475 barrington rd, barrington, il 60010, (847) 447-0170) was contacted via phone and confirmed that the part was not available. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communication). the contact stated that scott robinson honda (located at 20340 hawthorne blvd, torrance, ca 90503, (424) 999-1799) exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue and stated that the part was not available for the repair. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received a notice for an unknown recall regarding the steering and air bags. the contact called boyd honda oxford (1025 m.l.k. jr ave, oxford, nc 27565, (877) 489-1688) and was informed that the parts to repair the recall were not available. the contact called honda customer care where a representative informed him that he would receive a call back. the contact had not yet heard back from the representative. the vehicle was not diagnosed or repaired. the failure mileage was 5,000.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communications). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. dick hana honda (3321 ne auto mall dr, vancouver, wa 98662, (360) 342-9660) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
2019 honda cr-v. consumer writes in regards to steering wheel controls & srs sub-wire safety recall. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.*js
Nhtsa recall notice arrived in july 2019 nimber 19v- 38300. i have called ocean honda multiple times and no parts available to fix the recall. i spoke with ocean honda sept 19 2019 and still zero word on when parts will be available. i purchased this vehicle on or about january 15 2019 and an shocked to learn honda was aware of this issue yet sold me a unsafe vehicle anyhow. i feel i have waited long enough for a remedy. the car only has 800 miles on it and has not had an incident as of yet but the car has been parked since recieving the recall notice in july.
Tl* the contact owns a 2019 honda cr-v. the contact received a recall notification for nhtsa campaign number: 19v383000 (steering, air bags, communications). the contact stated that the manufacturer did not have the remedy or an idea when the remedy would be available to repair the vehicle. keyes honda (5905 sepulveda blvd, van nuys, ca 91411) confirmed that the part availability was unknown. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received a recall notice for nhtsa campaign number: 19v383000 (steering). the contact scheduled an appointment with all-star honda (6141 s 27th st, greenfield, wi 53221, 414-269-1399) and was informed that the part was not available. the contact scheduled a second appointment with the same dealer and experienced the same outcome. the manufacturer was not notified. the vehicle was not repaired. the contact had not experienced a failure. vin tool confirms parts not available. *bf*jb
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering); however, the part for the recall repair was unavailable. the contact called tonkin gresham honda (located at 24999 se stark street, gresham, or, 97060, 855-385-9086) and was placed on a waiting list for the recall repair. the manufacturer was informed of the issue and stated that the same dealer was contacted and the parts would be provided to them for the recall repair. the contact had not experienced a failure.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. pecheles honda (3774 dr martin luther king jr blvd, new bern, nc 28562, (252) 637-4300) was contacted and confirmed that parts were not available. the manufacturer was made aware of the failure and the contact was provided a case number. the contact was also informed that there were not a lot of parts being shipped out for the recall remedy. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact leases a 2019 honda cr-v. the contact stated that nhtsa campaign number: 19v383000 (air bags, communications, steering) exceeded a reasonable amount of time for repair. the contact received the recall notification in july of 2019. the contact spoke with hamilton honda (655 us highway 130, hamilton township, nj 08691, (609)-528-2600) and was informed that parts were unavailable. the manufacturer was contacted and stated that some dealers had parts and others do not. the manufacturer provided case number: 09899115. the contact had not experienced a failure. parts distribution disconnect.
2019 honda cr-v lx. consumer writes in regards to cable reel safety recall. *ld the consumer stated there were no parts available to complete the recall. the consumer was put on a waiting list, but did not receive a phone call. *js
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact stated that stokes honda cars of beaufort (located at 88 robert smalls pkwy, beaufort, sc 29906, (843) 379-2535) exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue and stated that the part was not available for the repair. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received a recall notice for nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called flow honda of burlington (2920 s church st, burlington, nc 27215, (336) 584-4870) and was informed that the parts were not available. the vehicle was not repaired. the manufacturer was not contacted. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received a recall notice for nhtsa campaign number: 19v383000 (steering, air bags, communications). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called herson's honda (15525 frederick rd, rockville, md 20855, (301) 279-8600), sport honda (3110 automobile blvd, silver spring, md 20904, (301) 890-4700) and ourisman honda (4800 bethesda ave, bethesda, md 20814, (301) 789-0272) and was informed that the part was not available. the manufacturer was made aware of the issue and informed the contact to call the dealer. no further assistance was provided. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called dch honda of nanuet (10 ny-304, nanuet, ny 10954, (845) 367-4380) who stated that the parts were not available. the vehicle was not repaired. the manufacturer was not contacted. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact stated that nhtsa campaign number: 19v383000 (steering, air bags) exceeded a reasonable amount of time for repair. the contact received the recall notification in july of 2019. the contact spoke with honda of fort myers (14020 south tamiami trail, fort myers, fl, 239-288-3297) and was informed that the part was not available. the contact had not experienced a failure. parts distribution disconnect. *pm consumer states that after contacting dealer on numerous occasions he filed a complaint. the next day the dealer called and told him that parts were available. vehicle was repaired. *dl
Honda has recall my 2019 cr-v due to potential airbag release from a steering column wiring issue. they suggest not to drive the car. however the local honda dealers do not have the parts necessary to correct the problem and, in fact, do not know when they will be available. i am nervous driving my family because of their warning, but have to as it is the reliable vehicle i own. please put maximum pressure on honda motors america.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. coggin deland honda (located at 2677 n volusia ave, orange city, fl 32763, (386) 490-4331) was contacted and confirmed that the part was not available. the manufacturer was contacted and made aware of the issue. the contact had not experienced a failure. parts distribution disconnect. *tt consumer stated issue has been resolved. all repairs have been completed.*jb
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communications). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. stephen wade honda (located at 1630 s hilton dr, st. george, ut 84770, (435) 628-6100) was contacted by phone and confirmed that the remedy was not available. the manufacturer was notified. the contact had not experienced a failure. vin tool confirms parts not available.
American honda motor co., inc. (honda) is recalling certain 2019 model year cr-v vehicles. the metal core of the steering wheel may contain burrs, which can damage the cable reel sub-harness and cause a short-circuit. this can result in inoperative steering wheel-mounted control buttons (including the horn), illumination of the supplemental restraint system (srs) warning indicator, and/or an uncommanded deployment of the drivers airbag. honda was unwilling to tell me about the safety concerns related to this recall or provide a loaner vehicle. they are not able to fix this issue until the end of august/early september.
I have been notified of a recall for my crv. "that the steering wheel may contain "burrs" which can damage the cable reel sub harness and cause a short circuit, this can cause inoperative steering wheel buttons, horn and uncommanded deployment of drivers side airbag. srs may not function in crash and uncommanded deployment of airbag increases risk of crash and injury." 3 people have already been injured. when i contact honda for this recall repair they tell me the parts are not available yet and they do not know when they will be. i requested alternative transportation be provided me until recall repair completed. honda told me they had to review my "case" first, this would not happen until next week. i have no car to drive unless i drive a car that is unsafe due to honda not repairing it immediately. they need to provide all people involved in this recall with alternative transportation or repair the problem immediately.
Tl* the contact owns a 2019 honda cr-v touring. the contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact called space coast honda at 321-320-6109 (located at 1885 w king st, cocoa, fl 32926) and was informed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communications). the contact stated that victory honda of plymouth (located at 315 ann arbor rd w, plymouth, mi 48170, (734) 244-8177) exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the part was not available for the repair. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communications). the contact called millennium honda at 516-481-2800 (located at 286 n franklin st, hempstead, ny 11550) and was informed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign numbers: 19v694000 (equipment) and 19v383000 (air bags, communications, steering). the contact called garcia honda albuquerque at 505-260-5000 (located at 8301 lomas blvd ne, albuquerque, nm 87110) and was informed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Tl* takata recall. the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communications); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. the dealer (arrowhead honda, 8380 w bell rd, peoria, az 85382, (623) 562-9054) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was contacted several times and was unable to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact called on behalf of the owner of a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communications). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. rohrich honda (5121 liberty ave, pittsburgh, pa 15224) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was contacted several times and was unable to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering); however, the parts for the recall repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. c harper auto group (located at 4435 state route 51, belle vernon, pa 15012, (724) 929-8000) was contacted and stated that they were on the waiting list for parts to be provided. the manufacturer was contacted and referred the contact to the dealer. the contact had not experienced a failure.*mp consumer stated metal core of the steering harness has been replaced.*jb
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact called route 23 honda at 866-857-7386 (located at 700 state rte 23, pompton plains, nj) and was informed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact stated that a metal piece stuck out from the front driver's side door. the contact called gwinnett place honda at 678-274-6206 (located at 3325 satellite blvd, duluth, ga 30096) and was informed to bring the vehicle to their facility. the vehicle was not diagnosed or repaired. the contact also received notification of nhtsa campaign number: 19v383000 (steering, air bags, communication). the same dealer confirmed that the parts were not available. the manufacturer was not notified. the failure mileage was approximately 3,000. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign numbers: 19v383000 (steering, air bags, communications) and 19v039000 (engine and engine cooling). the parts needed for the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called hennessy honda of woodstock (8931 ga-92, woodstock, ga 30189, (770) 924-9000) and was informed that parts were not available. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.