I have a leaking rear main seal. this should be covered under gm bulletin 14882. i had a gm technician inspect the vehicle at glockners chevrolet and gmc dealer in portsmouth, ohio. he said the deal is leaking do to a clogged pcv valve. this is the very thing covered in the bulletin but they refuse to fix it because the vin does not match. this is happening on numerous gm vehicles with this engine it should be covered under warranty. the temperature has been below freezing her for the last couple days. i drove the vehicle approximately 10 miles from work to the dealership.
The car has oil consumption issues which is causing it to stall. my car stalled while driving in traffic which could very easily cause a bad accident gm is aware of the issue but won't fix it. i am already on my second engine do to this excessive oil consumption.
While driving on the highway, in the rear view mirror, i noticed a cloud of smoke. the vehicle then proceeded to lose acceleration, so i pulled over. let me note that there was no previous warning light and that the oil was just changed at the end of dec. 2019 (receipt available). upon pulling over, the car flashed "oil pressure low - stop engine". the temperature outside was 13 and my two children where in the car; 4 and 2. not ideal conditions for the car to stop!!!. the car was towed to my home, by my insurance company. upon examination, it was discovered that a rod went through the engine block. there was oil everywhere!! it was all over my driveway, (another note - this is the first time i have ever seen oil on my driveway from this vehicle), all over the back of my vehicle, and all over the underneath of the car. the next 24 hours we worked on finding a new engine. however, when i arrived home, there was a letter in the mail . claim number 1900010 - berman et al v. gm. the claim stated that gm was to cover all expenses for repairs with a 2.4l engine, exhibiting engine oil consumption, due to piston ring wear. so the vehicle was then taken to a gm dealer; because the issue with the rod was determined by a jammed piston/lack of oil. after review, the dealer stated that the piston ring did not cause the rod to break. that the rear main seal went out. in one minute, no warning, the car that i have only had for three years and still owe on, blew! according to my research, there was a gm service bulletin 14482 in march 2015 for the exact same issue. i purchased my vehicle in feb of 2017, clearly no idea. i think this is absolute bs that gm is not held accountable to repair all know issues in these vehicles! people spend their hard earned money and put their families in them with the expectations that they are purchasing a solid, safe vehicle!
on a cold 12 degree day on 1/19/2020 i was driving my 2013 gmc terrain on a busy state highway doing the speed limit of 55 mph. out of no where i began to smell the odor of burning oil and seen white smoke coming from the rear of my vehicle. as soon as i noticed it my car's gauges started coming on. the check engine light, a warning to for "service stabilitrak", then the warning for "engine power reduced". at the moment my car all the sudden shut off while driving down a major highway! there was no power steering and it was very hard for me steer my car into the parking lot of walmart and safely off the road. once in the parking lot i got out of the car and checked my oil. smoke is rolling out of the dipstick shaft. i check my oil weekly due to gm's oil consumption issues with the 2013 gmc terrains and on 1/15/2020 the oil was at full, was of normal color and consistency when i fueled and checked it that day. so i was shocked to see that there was no oil on my dipstick and instead a milky brownish sludge on it. i sent my fiance to buy me 2 quarts of oil just to get it to the walmart service department so they could look at it since i was in the walmart parking lot. i added the oil drove it 100 yards to the service dept of walmart. the service man pulled it into the garage and then informed me a few minutes later that the rear main seal blew and oil was flowing out of it. it was not driveable so i had to have it towed to a gm dealer. the gm dealer called me this morning 1/21/2020 to inform me that the rear main seal blew due to moisture in the intake and a froze the pcv module and caused to much pressure to build up and blew the seal. the dealer quoted the repairs to be $2065.69 and informed me that the repairs are not covered under the gm service bulletin #14882 because my vin number is not included in the service bulletin.
Rear engine seal blew according to bulletin 14882 march 2015 caused by a frozen pcv valve. purchased the vehicle used from a gm dealership as a good used suv. when reporting the problem,they said there was no bulletin,changed their mind,but said vin disqualified it for repairs and said i had bad luck vehicle is unusable as it blows oil thru the seal when in operation
Showed stability track. i was driving on the highway when it showed service stability trak then engine power reduced. it took my speed from a 65 to 35 in an instant causing me to almost crash. then the car started to jerk as i tried to drive to find somewhere safe.
Purchased car used from gmc dealer 88,706 miles. 1 previous owner thta purchased from gm dealer new, i purchased extra 100,000 warranty in addition. i drive about 10 miles total a day about 3 days a week to work, so i have not put many miles on it. 30 days after purchase when driving home from work got to driveway, car dumped large quantities of oil on driveway. no warning lights ever came on to indicate a problem. diagnostics should have indicated pressure build-up. car had hesitated a bit at the last stoplight before my house on the way home but not bad and only one time. oil all over underside of vehicle. towed to dealer, gm knows of the issue but my vin is not on "the list" for the "service adjustment" not a recall but it should be.. nobody can say why. will cover part but not all of the damage despite this being the result of a really poor engine design that is a "high oil consumption" vehicle. is this the 70s? that should not even be a thing in 2019. the oil sludge in engine caused the pcv to freeze up in the cold temps and it blew out the rear main seal for the engine. they want $1300 from me to fix and gm is covering part of the cost. but if it is a design flaw and they knew about it, they should have fixed it before they sold it. extended warranty will not cover this because they do not include the pcv. likely will not ever cover anything with the engine since it is a design flaw and those are by definition pre-existing and high oil consumption that is not coming out on the ground is fouling up something. so my first payment is not even due yet and i already owe money to someone else and it is significant money that will not be easy to pay. if this had happened on the highway, i would have lost use of the vehicle at high speed and would likely have caused a crash.
In august, 2019 i had the oil changed and when i wen to leave the parking lot and put the car in reverse the car sputtered and the engine stalled. this happened several times. i then brought it to a dealership. they replaced the timing chains and actuators ($1,416.60). two days ago there was a ticking sound and then while i was in gear (drive) waiting for the garage to open, the car started trying to "buck" forward while i had my foot on the brake. i called the dealership and was told that this model with lots of miles (under 70,000) tend to burn oil. i added a significant amount of oil (none on dip stick) and now the vehicle is running fine. why is this car burning so much oil? i have never had a car burn oil and to be told by a dealership after it was supposedly fixed that burning oil is normal is disturbing as is the unreliability of the car. will it buck again or die again?
Tl* the contact owns a 2013 gmc terrain. while driving 30 mph, the engine made an abnormal noise and smoke emitted from the exhaust without warning. the engine began to stall and the contact pulled over and attempted to place oil in the vehicle; however, the oil leaked out. the vehicle was towed to steven lust automotive (1314 6th ave sw, aberdeen, sd 57401, (605) 277-4261) where it was diagnosed that the pcv valve was faulty. the contact stated that there was an unknown manufacturer recall that was placed on her year, make, and model vehicle; however, the vin was excluded. the manufacturer was notified of the failure and informed the mechanic that the contact's vin was not included in the manufacturer recall. the vehicle had not been repaired. the failure mileage was 61,067.
The car started to "buck" and making a tap tap tap noise like a lifter tapping while driving to work. when i got out of the vehicle, something smelled hot. checked under the hood and there was nothing wet or steaming. no check lights ever came on. later at lunch, i left and the tapping noise was louder and the heat gauge increased fast. i stopped at a repair shop. while i waited i checked the oil. there wasn"t any!!! at all. the dipstick was milkey. the oil fill cap was wet inside and milkey. underneath my car was covered in fresh oil. it was determined to be a busted rear main seal. 4 qts of oil added so i could get home. my mechanic confirmed the diagnosis. he was shocked. he found gm bulletin 14882 online. what is described in that video is exactly what happened. we had a sudden hard freeze x 3 days. the pvs connection at the intake was full of water. when that froze, it blew out the seal. my car has 88,000 miles on it. there are videos after videos online of the same engine doing this exact same thing. i called gm. the best they could do is tell me to report to you.
While in motion the car is randomly shutting off the engine while in motion on a city street but will immediately start back up once turning the ignition back on. this issue also caused my check engine light to come on and after doing a dianostics it turns out that the intake valve solenoid that went bad. after reaching out to several mechanics and gmc dealers they've told me that this is a common issue with my car type. another issue they mentioned is that if you replace one and not the other, more than likely the issue will occur again.
2.4 ecotec engine burning oil. had oil change done within less a month, have 2,000 mile to go before next oil change and vehicle was saying 51% oil life left. the vehicle start knocking, took it to mechanic to have look at and it was 3quarts down and i just had an oil change done 5weeks ago from this date 09/09/19. mechanic said i was lucky that i caught when i did or the engine when have gone.
The engine stalled out and died. upon getting new engine the vehicle stalls out intermittently. changes of solenoid's but problem persists. this can happen when vehicle is stationary or while driving in motion.
Tl* the contact owns a 2013 gmc terrain. while the vehicle was stopped at a traffic light, it stalled and was unable to be restarted. the vehicle was towed to an independent mechanic who stated that the timing chain caused the failure. the vehicle was not repaired. the dealer and manufacturer were not contacted. the approximate failure mileage was 95,000.
Excessive oil consumption, my crank shaft broke in half due to my car constantly burning oil & now i need a new engine & it only has 103,000 miles on it
The car started making a loud noise wouldnt go foward got it towed to the gmc dealer they stated that the car transfer case was damaged. need a transfer case cost under $3000 the car only has 79,500 miles i bought it 2 years ago , had multiple issues like i had to do oil consuption test , had to replace water pump too many issues.
I have had my 2013 gmc terrain for 3 years and it has problems with the oil consumption, starting, traction light comes on by itself and truck cuts off without warning. this started several weeks ago. oil, it consumes large amounts of oil between the oil changes. i check the digital oil displays, that show how much oil remains, and it can go from 80% remains to 70% remains in a matter of days. icutting off, this happens at random times. when i drive, it looses power and cuts off in the middle of the street. no warning at all. this is very scary especially with my children in the car. it will loose power and not accelerate and i have had drift to the shoulder of the road. i am scared it will do this on the highway when driving at high speeds. starting, my suv can start with no problem and i can drive to the store 5 minutes away and it will not start when i return. i try starting it 5 times and it will finally start. this has happened several times. it will start in the morning when i go to work or take kids to sports practice or their games and when i leave work will not start after 8 hours. after a 1-2 hour game, same thing occurs, it will not start. i have taken it for diagnosis, received code and had it repaired. after a few days, same thing happens. my mechanic can not figure out why this is happening. my traction light has also come on by itself, for no reason. there is no recall for these problems but it should be before innocent people, and families are injured or killed.
Car is not reading the correct amount of oil in suv. suv started to run badly then timing went out. now i need a new engine and im still paying a car note. no one is willing to fix this issue.
My 2.4 engine has an excessive oil consumption issue. i have to add oil to keep it from blowing the engine. i am the original owner of this vehicle.
Tl* the contact owns a 2013 gmc terrain. while the contact's wife was driving 70 mph, the vehicle seized without warning. the contact's wife managed to steer the vehicle to the shoulder of the road. the vehicle would not restart and all the warning indicators illuminated on the instrument panel. the vehicle was towed by state farm to bale chevrolet (13101 chenal pkwy, little rock, ar 72211, (501) 550-4465) where it was diagnosed that the timing chain failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 105,000.
Tl* the contact owns a 2013 gmc terrain. while driving 40-50 mph, the vehicle decelerated and stopped in the middle of the street. the contact coasted the vehicle to the shoulder of the road. the contact placed the vehicle into neutral, restarted the vehicle, and drove safely; however, the check engine indicator illuminated. the vehicle was driven to heritage buick (930 east interstate hwy 30, rockwall, tx 75087, (972) 807-0165) where it was diagnosed that the timing chain and fuel pump needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 148,000.
It using oil majorly. fear of engine going bad while driving.
Complaints for my 2013 gmc terrain flex fuel when i was at a stop light with a 4 lane intersection. whenever the light changed the vehicle sputter out or quit when i took my foot off the brake to press the gas pedal. the vehicle behind me almost rear ended the back of my suv. also, having to hold brake and gas pedal at the same time during stops to keep the vehicle from going dead. the first repair was a month ago due to code p0013 and p0014 which my mechanic repaired the camshaft sensor and accelerator sensors. those were repaired and the check engine light was still on and i returned it back to my mechanic who repaired the sensors again because the parts had a warranty. once again after leaving my mechanics shop the check engine light came right back on after driving 8 miles. also, let me say i do trust my mechanic, as he has worked on my past and current vehicles with no problems. anyway, my mechanic could not get a problem code on the terrain so the next day the vehicle was promptly taken to my local gmc dealership to see if they could diagnose the problem. the mechanic at the gmc dealership stated the vehicle needed a timing chain and gears, which was going to run $1100-$1500 to fix. i don't have that kind of money and vehicle is not covered by a warranty due to the year and mileage. after doing some research on the internet, it seems several consumers are experiencing this same safety issues with the gmc terrains. i have only had my suv for a few months and my dream vehicle has turned into a nightmare. i had three local mechanics within the last month say 'those vehicles are bad to give trouble' and my mechanic stated there has been numerous recalls on the terrains over the years. this is not safe and something needs to be done by the gmc manufacturing company. the check engine light is still on. thank you
Large consumption of oil and the check engine light stays on have to add oil every week.
The vehicle dies while riding down the road it consumed 3 quarts of oil in 1 week. there is also a class action lawsuit in affect right now. and i tried to go through warranty but they will not cover it.
Out of nowhere my car just died when i got to work, and then again twice on my way home. i took it to get tested the next day and was told it was the timing chain. i drove it 3 blocks to a dealership, and on the way the engine light came on and heard a loud noise. prior to this, no indicator lights of any kind came on, no strange noises, no warning whatsoever. diagnosis was that i needed a new engine. with only 92,000 miles on vehicle, my engine is now ruined (with no warning at all), and i have to come up with thousands of dollars to fix it. how has this not been a recall situation at this point given all of the complaints for the same thing - sudden engine issues resulting in engine replacement with less than 100,000 miles. gm please do something to make this right.
Started my car in the morning before work and it immediately began to shake and knock. message stating reduced engine power noted on control center. vehicle would only go 25 mph. felt like oil was low so attempted to drive to get oil checked and while on the way there the car quit working and i had to coast into a local business parking lot. the engine would not turn over but i still had battery power. had to have my vehicle towed to mechanic who just notified me that my engine was burned up and they had to put 4 quarts of oil in for it to just register on the dipstick. my car was running perfectly fine up until that morning. i get my oil changed as i should. initially thought it was just a blown gasket but it was much worse. i have less than 100,000 miles on this vehicle.
Rear main seal failed due to clogged pcv valve. one day the car seamed fine, no visable oil leaks, the next day, daughter backed out of driveway and there was a large puddle of oil under her vehicle. she didn't see the puddle, all the oil leaked out of the vehicle, no engine light came on, had to have it towed to shop, $1200 estimate to repair. this is a known issue with gm.
I was driving when my car started making a noise and vibration. i drove it 3 miles as the vibration and noise was getting worse to the dealership.according to the dealership the engine pcv valve became clogged with sledge or ice and pushed the oil out the rear seal of the engine causing failure. in addition the ecm failed to display a low engine oil warning or a check engine warning. after talking to the mechanic at the dealership and researching on the internet, this is a design flaw for the 2.4 ecotc engine that gm has failed to address and is causing people thousands of dollars. my repair will cost $3000.00. recall 14882
I began driving my 2013 gmc terrain down the street and my car began to feel as if it was going to stall. then the check engine light came on & a few minutes later, the engine blew with 126,000 miles on the car. prior to this day, the car had been operating without any issues and no warning lights had come on. the mechanic said that the timing chain had broken & there was no oil in the engine. i bought this car new & was the only owner & religiously changed my oil every 5,000 miles & was not yet due for an oil change. since this has happened, i discovered that there have been several complaints about this vehicle in regard to oil consumption issues & there has not been a recall issued. this poses a serious safety concern especially considering an oil warning light never came on nor, did any warning lights until immediately prior to the engine blowing.
Tl* the contact owns a 2013 gmc terrain. while driving low speeds, the vehicle stalled. the vehicle was pulled over and was unable to restart. the vehicle was towed to mcdonald gmc cadillac (5155 state st, saginaw, mi 48603, (989) 319-4136), but was not diagnosed or repaired. the manufacturer was made aware of the failure and was not able to assist. the failure mileage was 62,000.
This (normally-garaged, 1-owner, religiously-serviced at dealership) vehicle had sat outside for 38 hours without being started. vehicle was started in +4 degree f temperature, allowed to warm up, driven 15 minutes on a 2-lane road before stopping at a stop sign. engine began chugging heavily as it left the stop, attempting to cross 2 lanes of a divided 4-lane highway before turning left in the other 2 lanes of that highway. with engine losing power, driver managed the left turn and pulled off on right shoulder just as engine suddenly died. just as it died, driver noticed a briefly-lit dashboard indicator signifying something about oil. vehicle was 3 months past 6-year warranty. it was hauled some 200 miles to the original gm dealer, offloaded in parking lot on sunday eve. dealer was informed next morning, and later responded that it would need a new engine. owner visited dealer, noticed vehicle had not been moved since dropping it off, but dealer somehow knew engine status. manager was surprisingly understanding. rear seal was blown, likely pcv orifice issue (as in gm tsb 14882). dealer said gm would pay 45%, tsb 14882 would cover $400+, dealership would pay half the rest. owner respects/appreciates dealership's cooperation, but remains concerned about potential danger of sudden loss of power while crossing 4 lanes of high-speed traffic. owner learned about tsb 14882 only after this incident, only via google, prior to visiting dealer. owner still doesn't know if vin is on the tsb 14882 list, which, if it is, should have led to a preventive fix prior to this incident.
The rear main seal on the engine blew out while driving due to the pcv system being faulty. my car died in the middle of a busy intersection without warning in 10 degree weather with negative 10 degree windchill, leaving my family and stranded without the ability to even get heat into the car.
Tl* the contact owns a 2013 gmc terrain. while driving 60 mph, the engine stalled and the low oil pressure and check engine warning indicators illuminated. the vehicle was towed to christenson chevrolet (9700 indianapolis blvd, highland, in 46322, (219) 924-3344) where the timing chain, rear main seal, gasket kit, and thermostat were replaced; however, the failure recurred. the vehicle was towed back to the dealer. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 53,809.
My year make and model with the same 2.4l engine was subject to a recall/ service bulletin #14882 which pertained to a plugged pcv orifice in the intake manifold which resulted in blowing out the rear main crankshaft seal which could result in engine failure and a warning that the spaying oil can result in loss of vehicle control. a mechanic confirmed that this was the problem i have, yet gm will not cover the repairs as they said my specific vin was not covered. the vehicle has low mileage and i think it is outrageous that gm will not stand behind their product. the repairs will be very expensive.
Driving on a city street when the vehicle oil light came on, then it proceeded to tell me to turn off the vehicle, which i did and turn it back on. the engine revved up and started to spurt until i made it home. later found out that the issue i was having was part of recall 14882, but my vin is not included on the list to be repaired.
During the polar vortex (jan 2019) my main oil seal blew on my 2013 gmc terrain. this was caused by a plugged orifice within the pcv system. this appears to be a design flaw on gm's part that they have recognized and extended special coverage as a result. despite this special coverage existing they state my vin number isn't included. my problem and vehicle meet the requirements for the special coverage exactly and nobody can explain why i'm not included. if you search online there are lots of other gm owners experiencing the same thing. this blown oil seal can result in damage to the engine and loss of power. had i been on the interstate a serious accident could have occurred. the fact gm knows about the problem and is refusing to address is my issue. special coverage 14882 https://gm.oemdtc.com/1899/special-coverage-adjustment-plugged-pcv-orifice-in-intake-manifold-2010-2014-buick-chevrolet-gmc i drive a 2013 gmc terrain with 4 cylinder engine. *tr
Tl* the contact owns a 2013 gmc terrain. while driving approximately 35 mph, the vehicle shut off without warning. the vehicle was towed to an independent mechanic where they stated that they were aware of the failure. the technician stated that the positive crankcase ventilation hole in the intake manifold was too small and needed to be replaced. the dealer was not contacted. the manufacturer was made aware of the failure and stated that the vehicle was out of warranty and that there was no recall. the contact was informed to call nhtsa. the vehicle was repaired. the failure mileage was approximately 90,700. *bf consumer stated managed to restart the motor and pulled into parking lot. i checked the car over and found oil om the ground under the car and a trail of oil coming into the parking lot. consumer was told by a mechanic these vehicles have this problem. 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*jb
I was driving my vehicle, heading home on a cold night when the engine light went on, the display said "power reduced to engine", i stopped and the car just shut off. i tried to restart it and it wouldn't turn over. i called for a tow truck and they looked it over the next day and told me that i had dropped all of my oil, with the exception of 1/2 quart, the mechanic then told me that the pcv pipe was plugged and forced a leak and blew causing my car to lose all of it's oil. he is not a gmc dealer so he called the nearest one, mcgrath (formerly bird chevrolet) in dubuque, iowa and they said that that has happened and there was a recall on them and that the car should be towed there for repair. once the mechanic at mcgrath, (randy) had taken a look at the car and ran my vin # he stated that my car would not be covered, even though this same thing is part of a recall for the same make /model/year of my vehicle. he said that i would have to pay out of pocket for the malfunctioning of this part. so far i have had to pay for emergency towing, towing to the dealer, and diagnostic testing, totaling $350.00 and there's been nothing done yet to my vehicle.
Plugged pcv orifice in intake manifold causing rear main oil seal failure while driving
We bought a 2013 gmc terrain in april 2018 with 129k miles for approximately $15k after tax and title. we had it for about 8 months and were bringing it to a local chevrolet dealership for routine oil changes every 5,000 miles. about 1000 miles before our next oil change in december 2018, we noticed the engine knocking. the dash illuminated the check engine symbol. we connected an obdii reader to the pcm at a nearby part store. the reader displayed the code p0014; which is relative to "camshaft position 'b' timing over-advanced or system performance bank 1". we discovered the code was associated with low engine oil. we checked the oil level and there was no oil on the dip stick. we needed to poor 3 1/4 quarts of oil into the engine. we needed to add approximately 1 quart of oil every 1 1/2 to 2 weeks thereafter. about a month went by, and in january 2019, the dash displayed an engine power loss message and the engine sounded like that of a diesel engine. when the engine was shut off, we noticed the oil had leaked all over the ground. the vehicle was brought to a mechanic who diagnosed it as having a rear main oil seal failure, piston rings were bad, and the timing chain was bad. we called the dealer where it was purchased. they noted the vehicle was no longer under warranty because it has over 135k miles on it and they were unable to compensate for the damage. we called the gm customer service headquarters directly, and they informed us the vehicle was not listed as having any issues or recalls according to the vin. $3500 estimate to fix by private mechanic. vehicle is currently being serviced.
While exiting off a highway, the car stalled, it was only 2* fahrenheit. it started again, but the engine ran rough. upon getting to the destination, there was oil under the vehicle. it was towed to a mechanic, and he determined that the rear main seal failed. he investigated possible causes, and came up with a gm service bulletin # 14882. the pvc system froze, causing the seal to fail. i've called gm numerous times and on all occasions i was told "your vin number isn't covered by that service bulletin"
I left the house and the engine started making loud jack hammer noises, the warning light flashed engine power reduced . the temperature outside was below zero that day , however, i had no other warning lights on my dash before the engine power reduced light . the engine suddenly became very very loud and stopped functioning. i called a tow truck and had the vehicle towed to a local mechanic, i was told that the rear manifold failed and "blew" out of the vehicle . upon review of the website carcomplainta.com i discovered that for my year, make and model this is a common issue that i was unaware of . there is a gm service bulletin 14882 that covers this issue and that i needed to file a complaint with you . i was told that the entire engine would need to be replaced immediately. i have no way to afford this and if gm is aware of this situation they need to make the needed repairs
My car is consuming oil faster than normal.my car was rattling and i took it to my mechanic, he said the gmc terrains and chevy equinox is consuming more oil than normal. my oil indicator said the oil was fine, but he said the oil was very low. he told me to check the oil every three to four weeks. he also gave me two extra quarts of oil. i have noticed that my car needs an oil change quite often. when i was driving my car, the car was rattling and was lurching foward at a stop light, i thought it was the transmission, but it is the oil being consumed at a higher rate than normal.
Consuming too much oil between oil changes and no indication light comes on to inform me of low oil levels
Takata recall 2018 december 22 i noticed my engine had a deep growl when i went to accelerate, after a while it would quiet down. i checked the oil and there was none noticeable on the dip stick, nor was there a warning on my console to add oil. i added oil. i scheduled an oil change on 12/27 ( first time one was available ) . i mentioned the growl and lack of oil to the technician. he stated that the 2013 terrian was known to have oil consumption issues and to contact the dealer asap. so i did. at the deal zimbrick - sun prairie, wi they looked up my vin and stated there were not issues related to my vin number. my only option was to replace engine parts as needed which would be approx $3000 expense for me or keep oil on hand and monitor closely. i asked if there was a way to escalate this issue and they suggested i look up the gmc customer service phone number online, and call them so i did . i called gmc customer service and started claim # 9-49-45955696, on 12/27/2018 . i was told there was a 2 day wait for a follow up call. i was contacted by login from gmc on 12/31/0218, he left a message and i tried to call back but we were unable to connect until 1/3/2019 were we discussed the issue and he connected me with zimbrick gmc east madison. login did inform me there was a gmc warranty for this issue that was in affect until 12/31/2018, so i am glad i called in my claim on 12/27/2018. with the fact that i had just had a new oil change i was asked to put on 2000 miles and then come in to start an oil consumption test. so this is where i stand. i sure hope with all i have been seeing online about other people with oil consumption issues that gmc stands behind this error and fixes it at their expense.
The oil consumption is horrible. i believe within 2000 miles from 5qt to 2qt. we were on the road and the car kept jerking.
I bought the car used in may 6 months ago and it has excessive oil consumption more than one quart in 1000 miles. there is no warning light just started tapping in the engine. gmc knows about this it needs to be addressed. i can't afford to replace or rebuild the engine right after i bought the car. because of a known issue.
I purchased my 2013 gmc terrain on nov 2, 2018. i had the oil changed less than 2 weeks later. on dec 9, 2018, after leaving church, my husband & i stopped at the store. when we got ready to leave, i started my car & it made a loud noise so i turned it off. i tried to crank it again & it would just spin. my husband got out to check the oil & found no oil on the dipstick. it was 2 qrts low. no warning or anything. after having it towed, twice, we are being told it has jumped time. not only would we need to replacing the timing change, but possibly the valves as well. my husband contacted a local dealership & was told, due to complaints, the dealership can replace the motor & gmc will pay them back. however, my car is 1,000 miles over the motor warranty or whatever. they are recommending me get another engine to put it. so, with the engine, plus labor, i am looking at $4.000 i don't have to spend. my 2nd payment just came out of my account for a car i can't drive, nor have the money to fix. the oil level is most likely the cause of the timing chain breaking. obviously gmc knows there's a problem & this needs to be addressed. my car was sold as is, no additional warranty. love the car & would rather have it fixed, but may be letting to go back & go against my credit, because of this. very disappointed gmc.
Potential oil consumption issues. in may 2018 noticed a knocking/rattling in engine while accelerating at slow speeds. noise grew louder and more consistent over the next few weeks. on board computer stated remaining oil live was over 30%, however no oil registered on dipstick. add oil and noise stopped. i scheduled an appointment (june) with the dealer to have the issue investigated. they told me if it occurs again, not to add oil, rather bring it in for a consumption test. they did not tell me how low my oil level was. november 2018 the noise returned. immediately took vehicle to dealer for recommended oil consumption test. inform by dealer that vehicle was no, longer covered by any warranty, they could not do the test. oil changed (even though on board computer stated 48% oil life remaining). reading other reports regarding this potential issue, wanted to add one more.