On october 31, 2019 my windshield wipers failed on my vehicle while driving in a downpour of rain doing 45 mph, there were vehicles around me but thankfully not behind me and i was able to stop without being hit. i was able to avoid an accident due to the fact that i am an experienced driver. luckily i was only about 2 blocks from the dealership and parked my vehicle there while the owner gave me a ride home. i spent $318 on the windshield wiper motor transmission. canada recalled this exact same vehicle so why hasn't the u. s. i also reported this to gmc.
Tl* the contact owns a 2012 gmc terrain. while driving approximately 60 mph in a rain storm, the front windshield wipers suddenly became inoperable. the failure caused a visibility hazard to the driver. the cause of the failure was not determined. the local dealer and manufacturer were not notified of the failure. the failure mileage was 72,885.
Driving in a rain storm and the bushing came off to release the transmission arm could not see to drive , had to drive 3 hours from home without wipers in the rain
My windshield wipers quite working in the middle of a downpour while on the interstate. i took it to the dealership and there charging me a $200 deductible to repair this issue that has affected millions of vehicles. my husband almost crashed into another car while trying to pull over on the shoulder. we were left sitting in a storm for over 2 hours waiting for the weather to clear up. this is a huge safety risk.
Tl* the contact owns a 2012 gmc terrain. while driving 60 mph in the rain, the windshield wipers failed to function. the vehicle was taken to mcgovern buick gmc (located at 2806, 150 turnpike rd, westborough, ma 01581, (508) 439-4362) where the windshield wiper motor was replaced. the vehicle was repaired. the manufacturer was notified of the failure and provided case number: 95301890184. the approximate failure mileage was 64,848.
Winds shield wipers stop working.
My family and me were traveling in a down poor in a large city. suddenly my windshield wipers went went past the window while in motion and stopped working. this was very unsafe and we were blinded from the rain and could not see the traffic in front of us. i slowed down and somehow found my way to the side of the interstate without hitting or being hit by anyone. this issue could have killed us. this is very dangerous. i found that this is a common issue in this model and the 2013 actually has a recall for the same issue.
I used my windshield wipers on the highest/fastest setting the other day for the 1st time ever. i usually only use the low or medium setting. the windshield wipers worked for about 1 minute and then they stopped working completely. they froze in place and my dealer is recommending a replacement of the wiper motor and connections. i am reading online and it looks like gm recalled the 2013 terrains for this exact issue and that your company was looking into whether they should recall 2010-2012 terrains as well. i would like any information you have about the possibility of that recall because i think its ridiculous that gmc has not recalled this item when it was clearly an issue for the 2013 model using the same parts. this is extremely dangerous when the wipers fail when they are going the fastest. that is when the wipers are needed the most because it means it is raining excessively. gm should have to pay for my repairs considering this is a known issue and i'm hoping your company can help get them to finish recalling all years models. thanks.
On saturday, 5/11/19, at about 10 pm, while driving on i-264, at about 60 mph, in a bad thunderstorm, the wipers stopped working, stopping all the way up. the rain was so heavy i could not see out the front window and slowed down and gradually pulled off to the side with my passenger looking out for the guardrail. when the rain let up a little, i realized i was partially blocking an on ramp and pulled farther forward. this was a very dangerous situation as a car in the travel lane could have hit me (when slowing down) or i could have been hit while blocking the on ramp during this period of heavy rain. when the rain slowed more, we drove 2 miles to the next exit and pulled off in a store parking lot. i replaced the wiper fuse, but later discovered we could hear the motor clicking but the wipers wouldn't move. we had to dangerously drive 40+ miles home hoping the rain would stay at a drizzle and pulling to the side any time the rain came down hard enough to cause very limited visibility. it took us well over two hours to make the 40 mile trip home. it was very dangerous driving in the rain with no wipers, but we had little choice since we since there are no repair shops open at that hour. upon getting home, we took the terrain to our local auto repair shop to get it fixed. i was told this is very common in terrains as there is a plastic gear in the wiper motor that routinely breaks when the motor is on high. the mechanic said the problem is so common that the dealers' keep the wiper motor in stock and he could get the motor (part) immediately without having to order it. if this is true, i'd recommend a recall of the wiper motor and that replacement motor contain a metal (or stronger) gear that is less likely to break when the motor is on high speed. because you cannot just buy/replace the gear, the whole motor had to be replaced which cost us $278.
While driving down the highway at about 65 mph in a bad thunderstorm, the wipers stopped working, stopping about halfway up. after pulling over to the side of the road, we discovered we could hear the motor clicking but the wipers wouldn't move. we had to dangerously drive several miles with very little visibility until we could find a safe place to pull over to try to access the situation further. we were 4 hours from home going on a weekend trip, about an hour from our destination. we had to get rain-x (suggested from the auto zone we were able to find) and apply it to make it to our destination. we couldn't find any dealerships who could help us on the weekend, so we had to hope for the best driving back home. it was very dangerous driving in the rain with no wipers, but we had no choice since we were hours away from home and could not find any place to help us. upon getting home, i took the terrain to our dealership and had to get it fixed. i was told this is very common in terrain's and my husband's 2013 was recalled for the exact same problem. i do not understand how only one year can be recalled when it is clearly a problem with all years. it set us back $302.74 for the repair and that was after the dealership gave us a small discount.
Tl* the contact owns a 2012 gmc terrain. the contact stated that the windshield wipers failed to operate without warning. the vehicle was taken to ed koehn chevrolet (616-866-9511, located at 4650 14 mile rd ne # m-57, rockford, mi 49341) where it was diagnosed that the wiper motor and transmission needed to be replaced. the manufacturer was made aware of the failure and stated that the contact would be called back by a representative. the contact was not called back. the vehicle was not repaired. the failure mileage was approximately 120,000.
While driving in the rain in atlanta out of town our windshield wiper blades stopped working. i am referring to our front windshield wiper blades stopped working in a storm while we were out of town. we bought rainx and made it home safely, thank god. we took it to the dealership the next day and they charged me to replace the wiper motor .
Front windshield wipers immediately stopped operation while in use on february 20, 2019. i took the car on february 21, 2019 to our local mechanic's shop which recommended total replacement of the wiper transmission assembly even though only a bushing was damaged. i agreed and had the wiper transmission replaced. i attach a copy of that invoice. total paid was $376.75
The wipers stopped functioning while driving. wipers swept to the left (drivers side) and broke free from the linkage allowing the driver wiper to hang off of the windshield. the wipers can be manually moved back to a resting position, but will not move on their own.
On 11/13/2018 on a highway in heavy rain the windshield wipers just stopped. investigation revealed a failure of the windshield wiper transmission linkage which i discovered to be a common problem. this is being repaired at the dealership today 11/15/2018. fortunately there were no injuries or collision as my trip was nearly complete and traffic was low. this is being repaired and all documents will be retained and available on request
While on the highway and while it was raining outside the windshield wipers stopped working. the wipers no longer work on the vehicle and the car cannot be driven in the rain. my wife was able to pull the car over safely. windshield wipers will not work after restarting the car.
Tl* the contact owns a 2012 gmc terrain. while driving approximately 50 mph during a thunderstorm and hail, the windshield wiper motor failed. the contact pulled the vehicle over and noticed that the windshield wipers were completely inoperative. the contact waited for the storm to stop and then drove to an independent mechanic who determined that the windshield wiper motor was faulty and needed to be replaced. the vehicle was temporarily repaired until the wiper motor was officially replaced. a dealer and the manufacturer were not made aware of the failure. the failure mileage was approximately 80,000.
Turned wipers on to the low setting. the wiper blade arms moved to the up position and stopped. i turn the switch to off, waited a few seconds and turned them back on. wipers blade arms did not move, but i could hear the motor run like it would if i were to turn them on. it's almost like the arms became dislocated from the joint the should be connected too! i was parked in my lot at work, pouring down rain. i got out and tried giving the arms a little push to maybe get them to move . nothing. i was able to manually move them to down position and waited for the rain to stop so i could drive home. i've already had this car to the dealership a few times and is currently under the oil consumtion recall. replaced the timing chain, new pistons and rings.
While driving to work this morning in the pouring rain the wipers just stopped. no issue or warnings prior to not working anymore. you can hear the motor trying to move the wipers but the wipers just sit there.
While driving straight in the rain, the windshield wipers quit working. diagnosis revealed that the windshield wiper transmission had come apart and needed to be replaced. this was the second occurrence of this issue on the same vehicle. the first occurrence was in june 2016
Excessive engine oil consumption. timing chain failure. pistons, rings, exhaust manifold, muffler, door regulator, wiper motor, transmission failure. vehicle cannot be driven
Driving in the pouring rain with my family (my husband, my 10 daughter and 3 year old son) at 58 miles per hour when we hit a downpour of rain. i turned my wipers from low to high. they made about 3 or 4 swipes then stuck in the vertical position. i lost all visual of the road, slowed down, found a place to safely turn off. my husband checked the wipers from outside the car but couldn't regain any function. luckily we were about 3 miles from home, headed on a day trip approximately 100 miles away. we turned back and traded for my husband's truck for the trip. we tested the wipers again at home, you can hear the motor running, then a thunk sound and nothing. i haven't taken the vehicle for repair yet, as this just happened about an hour ago.
Driving on i-85 @ 65 mph in morning rush hour traffic when extremely heavy downpours began. i turned on wipers to full speed they swiped 3 times then stopped working. the driver side blade went beyond the window edge and stopped, with both blades in a vertical position. i immediately lost all visibility. i was able to pull off to the shoulder of the hwy, waited 30 minutes for the rain to stop. drove to a aaa car care center where they diagnosed a blown wiper transmission (motor). cost $501 to repair. the 2013 has a recall for the wipers in the u.s., canada has a recall for 2010-2017 for the wipers. gmc claims my vehicle is not part of the recall because it was not made in the same factory with the same parts as the vehicles part of the recall (even though there are stickers on the inside door touting its canadian lineage). they also claim that because i had it fixed by an independent mechanic, there is no way to say for sure the failure was due to a defect...i guess they expected me to take my chances and try to beat the rain to a gmc dealer rather than the closest shop. the aaa mechanic himself said this was extremely rare to have a wiper motor failure unless i lived up north and frequently cleared the weight of snow and ice off my windshield with the wipers. i have found multiple complaints online in the u.s. for wiper malfunctions on the 2012 gmc terrain. i could have been involved in a serious accident on a major hwy during rush hour traffic in the pouring rain. this is an extremely dangerous defect that needs to be recalled in the u.s. and those who have already had repairs need to be reimbursed.
Tl* the contact owns a 2012 gmc terrain. the contact stated that the windshield wipers failed to function. the vehicle was not inspected or diagnosed by an independent mechanic or dealer. monument chevrolet (3940 pasadena fwy, pasadena, tx 77503, (713) 473-7601) was contacted and stated that the vehicle was not included in any recall campaigns to replace the part. the manufacturer was notified of the failure. the approximate failure mileage was 5,000.
Was driving in the middle of a torrential downpour and had my wipers on high when all of a sudden they just stopped working almost causing me to crash and die. thought maybe it was a fuse problem but came to find out that there was a recall on a plastic piece that breaks off on the 2013 gmc terrain what is not recalled on my vehicle so i had to pay to have this fixed and it was not cheap. checking online numerous people have had the same exact thing happened to them for the 2012 model terrain and i do not understand why such a safety issue is not addressed immediately so as to not cause anybody to crash and die.
Tl* the contact owns a 2012 gmc terrain. the contact stated that the windshield wipers failed to function properly. the part was replaced by an independent mechanic; but, the failure continued with the driver's side wiper failing to function and impacted the contact's visibility. the vehicle was not diagnosed by a dealer. the manufacturer issued 26 tsbs for the visibility and was notified of the failure. the approximate failure mileage was 73,465.
Windshield wipers failed during a heavy downpour while traveling 60mph on the highway. without warning wipers stopped in the middle of my windshield i was completely blinded and had to abruptly pull onto the shoulder and wait for the rain to stop before i could drive again. this is a serious safety hazard and clearly a common problem for gmc since they recalled wipers on the 2013 terrain. they should be responsible for the 2012 models as well. it's only a matter of time before this problem kills someone if it hasn't already.
My windshield wipers stopped functioning while driving in a rain storm. i had to pull over until the rain subsided enough for me to have partial but impaired visibility. i had the garage where i get my oil changed look and it and they said a bushing was worn and i need a new wiper assembly. there is a recall #25302 with same complaint for 2013 gmc terrains. i called gmc and was told this repair would be my responsibility.
While traveling under severe rain front wipers stopped working
Windshield wipers stopped working while driving (on highway) in the rain resulting in compromised visibility. i tried turning the wipers off while driving and eventually restarted the car to see if that would help. the wipers remained stuck in a vertical position despite these efforts. eventually, i manually slid the wipers into the down position.
Tl* the contact owns a 2012 gmc terrain. while driving 50 mph, the windshield wipers failed during a heavy rainstorm. champion buick of brighton, michigan was contacted and stated that there was no recall on the vehicle, and advised the contact to file a complaint with nhtsa. the manufacturer was made aware of the failure and referred the contact to nhtsa. the failure mileage was 253,000.
Tl* the contact owns a 2012 gmc terrian. the contact stated that during inclement weather, the windshield wipers failed. the failure occurred without warning. the vehicle was taken to sun auto dealer where it was diagnosed that the wiper motor had malfunctioned and needed to be replaced. the manufacturer was notified of the failure and informed the contact that there was no recall. the failure mileage was 63,578.
Driving at 35 miles an hour on a double lane highway in very heavy rain at about 6:00 p.m.. the windshield wipers were on high to clear the water from the windshield. wipers stopped working during the middle of the storm. i was able to safely navigate my car to a parking lot and wait for the rain to stop. later upon inspection the ball joint became separated from the socket which rendered the windshield wipers useless. see attachments. this has been reported to gm and is a known problem in canada. "25300-03: safety recall - front wiper transmission corrosion failure (canada only) - 2010-2017 chevrolet equinox & gmc terrain". i notified gm about this and they stated they will notify me if they issue a recall for my vin.
The windshield wipers stopped working while i was driving on the freeway in the rain on the night of 5/21/2017. i had to pull over to wait for a break in the weather because i had no visibility. i waited for hours before it was clear enough to see. i was told by the mechanic the transmission in the wipers went out. the dealership told me there is a recall for this on the make model and year of my vehicle but i have to file a report to get added to the recall because my vin is not currently apart of the open recall. i still do not currently have operational wipers
While driving 70 mph on an interstate highway in the rain the wipers stopped working. the wiper motor works but it is no longer attached to the blades.
Tl* the contact owns a 2012 gmc terrain. the contact stated that while driving in the rain at about 60 mph, the wipers stopped functioning without any warning. the vehicle was pulled over to the side and the contact repaired the wipers. the repair performed was unknown. the dealer was informed about the failure and confirmed that the vehicle was not included in a recall. the manufacturer was not made aware of the failure. the failure mileage was 60,000.
windshield wiper are not working, i was driving home in a storm and i could have killed someone and or myself. it all happened with out warning. i had to wait until the storm let up some and drive.
Tl* the contact owns a 2012 gmc terrain. during a heavy storm, the windshield wipers stopped working without warning. upon inspection, the contact noticed that the bushing detached from the wiper blade. the dealer diagnosed that the entire wiper blade would need to be replaced. the manufacturer was not notified. the failure mileage was approximately 138,000.
The linkage arms keeps disengaging from the motor. it happened while it was raining and i was driving on the highway. i was able to reattach it on a later day but it keeps happening when the wipers are on a higher speed
Wipers stopped working on me twice and both times i was driving during heavy rain. although i could not see, luckily i was able to pull over each times the occurrence happened. i was so scared because i went from visibility to non in seconds and to pull over in an area unfamiliar to me the first time. i have been to hennessy gmc service twice, an on both occasions; i was told about recall and that parts has to come from canada since car origin is from canada. i also was told the wipers are temporarily repaired. no wipers are not. the first time i did not have to sign papers but the 2nd time i did when i went back to the dealership bothin anger and nervousness.
Tl* the contact owns a 2012 gmc terrain. the contact stated that the windshield wipers did not function while driving. the dealer diagnosed that the windshield wiper motor needed to be replaced. the manufacturer was made aware of the failure. the failure mileage was 100,000.
Tl* the contact owns a 2012 gmc terrain. while driving 60 mph, the windshield wipers seized without warning. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 50,000.
I was driving to work in extremely heavy rain this past thursday morning during rush hour. i was traveling on i 96 in detroit and was probably going 60 mph which is 10 mph below the speed limit. without any warning, my windshield wipers which were on high due to the very heavy rain, ceased to work leaving me in an extreamly dangerous position. i was unable to see and was in heavy traffic. i slowed my speed, turned on hazard lights and moved to the right shoulder safely, thankfully. i called road service to get a tow and had my car serviced at a local gas station. the mechanic said i needed a new wiper module which cost me $260. i found a recall for the exact same problem for 2013 gmc terrains, nhtsa recall no. 16v-582, manufacturer recall no:25302. i feel they should look into including earlier models.
Linkage arm broken from motor. windshield wiper motor sounded, but would not move. the recall for 2013 should apply to 2012 as well.
Windshield wiper failure to continue to operate while car in use. wipers came out of socket repair shop said that sometimes the ball joints corrode and the windshield wipers become inoperable. after investigation it sounds like this is a common complaint with the 2013 and on wondering if this is also a complaint with the 2012? this has now happened to us twice. both times we were driving in the rain the second time i had just started out and ended up going home the first time it was en route and was incredibly difficult to pull over we almost caused an accident because it was raining hard and i couldn't see the wipers stopped in the upright position and were also in my way when they stopped in my visual field. i had to roll my driver side down in order to see. this was horribly scarry and the 2012 models need to be investigated for the same defects that the 2013 are being recalled for.
Tl* the contact owns a 2012 gmc terrain. whether stationary or driving the vehicle various speeds, the windshield developed a black film that reflected a glare into the contact's eyes. the issue obstructed the contact's view of the road. greater lowell gmc in lowell, massachusetts was made aware of the failure and initially stated that it was the tint of the vehicle that caused the glare and that it was normal. upon further inspection, the cause of the failure could not be determined. the manufacturer was not made aware of the issue. the failure mileage was approximately 20,000.
While driving straight on a highway in the rain, the windshield wipers stopped working. investigation revealed that the wiper transmission had come apart and needed to be replaced. this first occurred in june 2016 when my vehicle had 71048 miles on it. the same issue occurred a second time in august 2018 with 111446 miles on my vehicle.
Tl* the contact owns a 2012 gmc terrain. without warning, an internal ball joint rod fractured and caused the driver side windshield wiper to fail while driving during inclement weather. the contact was able to pull the vehicle over to the side of the road to make adjustments. the vehicle was taken to the dealer where it was diagnosed that the wiper transmission rod prematurely fractured. the part was replaced. the manufacturer was notified of the failure. the failure mileage was not available. updated 10/19/16*lj updated 10/24/16.*jb
Tl* the contact owns a 2012 gmc terrain. while driving approximately 40 mph in the rain, the windshield wiper on the driver side failed. the vehicle was driven to the dealer where it was diagnosed that the driver side wiper failed and needed to be replaced. the windshield wiper transmission linkage was replaced. the vehicle was repaired. the vin was not included in nhtsa campaign number: 16v582000 (visibility). the manufacturer was notified. the approximate failure mileage was 113,000.
Tl* the contact owns a 2012 gmc terrain. the contact stated that the windshield wiper transmission on the driver side was corroded and failed to work. it was difficult to drive the vehicle safely. the vehicle was taken to a dealer where it was determined that it was not included in nhtsa campaign number: 16v582000 (visibility). the vehicle was not repaired. the manufacturer was notified of the failure. the vin was not available. the approximate failure mileage was 95,000.