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Problems with 2002 Ford Taurus SUSPENSION

On average, the 2002 Ford Taurus starts to “feel” problems with the SUSPENSION and its various aspects after 106 061 miles.

Components Affected by SUSPENSION Issues

We have classified the 153 complaints from 2002 Ford Taurus about SUSPENSION into the following categories.

FRONT 297 REAR 109

Recently reported SUSPENSION problems on 2002 Ford Taurus

Tl*the contact owns a 2002 ford taurus. while reversing, the contact heard a noise. he then noticed the left front tire had become flat. he had the vehicle lifted and found that the left front coil spring was broken. the contact planned to call the manufacturer and have the vehicle repaired. the current and failure mileages were 127,224.

Tl*the contact owns a 2002 ford taurus. the contact stated that when he pulled into his garage, the front driver side coil spring failed and punctured the tire. he put the spare tire on and drove to a local repair shop. the mechanic advised the contact to speak with the manufacturer about recalls. when he called the manufacturer, he was informed that his vehicle was included in recall 04v332000 (front coil springs). the vehicle was being repaired at the time of the complaint. the current and failure mileages were approximately 140,000.

2002 ford taurus front coil spring failure, resulting in punctured and brake line. extremely unsafe due to lose of steering and braking. this vehicle should have been recalled as previous model years were. *tr

Front passenger side spring broke destroying tire. *tr

Our 2002 taurus was sitting in our driveway when we heard a loud bang. when i looked the car over, i found a broken rear left spring. one end of the spring was about 1/2 inch away from the tire. if this happened on the road, the result could be catastrophic. we have not had the repair done yet. *tr

When i was backing my ford taurus 2002, the driver side front coil spring broke and went through my new tire. *tr

1) driving on a residential street going approx. 25-30 mph. 2) only occurrence of incident, car was serviced. 3) replaced both front coil springs and replaced passenger side front tire where incident happened. old part i don't believe is available. *tr

While backing out of a driveway, the right front coil spring broke allowing it to slip past the bearing plate and rip open the front tire. required a tow and replacement of the spring, sway bar stabilizer and the tire. also had to have a front end alignment. because the 2002 taurus is notorious for this problem, i had to replace both front springs. *tr

I was driving to work and i heard an extremely loud pop come from the right rear side of my car when i had made a left hand turn at a stop light. at first i didn't think anything of it because i saw no evident damage after arriving at work. about 2 weeks later i noticed some abnormal tire wear. i took my car to the shop to ask about the tread wear and when they went to rotate my tires they found that the rear right spring had fallen off the seat. because of the spring falling off the seat i had to have the entire right rear strut replaced. because of the history with the springs falling off the seats and the potential damage it could do i also had the left rear strut replaced as well. i had done some research to find that what happened to my car is a very common problem among 2002 ford taurus as well as older models. i want the safety commission to be aware that this has happened to my vehicle now as well. *tr

2002 ford taurus left rear spring broke and punctured tire side wall making tire unrepairable. right rear spring also broke but not yet touching tire side wall. i do my own repairs and the cost will be approximately $200 . parts will be available if requested. *tr

Broken front spring on 2002 ford taurus. fortunately, the spring did not break on the freeway! *tr

I have a 2002 ford taurus station wagon. while pulling out of the driveway there was a loud noise. i immediately pulled back into the driveway to get the vehicle off the street and called a mechanic. upon removing the left front wheel he discovered that the left front coil spring had snapped and that the jagged edged of the spring had sliced through the tire side wall. the car was towed the mechanics garage where upon further investigation he found that the left front sway bar link and the left front strut assembly were also damaged. the failure has occurred only once - so far. the consequence in this case were not catastrophic - loss of use of the car for 2 days and a $950 dollar repair bill although i hate to think of the consequences had i been driving at highway speed and had this happen. i'm afraid it would have resulted in complete loss of control of the vehicle and a serious crash perhaps with serious or critical injuries or death. my research shows that ford recalled the 1999-2001 taurus models in northern states for this same defect and paid to replace both right and left front coil springs modified with a guard to prevent such catastrophic damage should a spring break again. this recall should be extended to include at least the 2002 model year which i'm told uses exactly the same springs as the 199-2001 model ford taurus. *tr

I backed out of a parking space at work and my left front tire blew out after backing up about 2 feet. come to find out my coil spring had broken and gashed the inside of my tire and ruined the stabilizer link. i had the coil spring replaced (quick strut) along with a new stabilizer link and a wheel alignment done. i also had to purchase a new tire today. *tr

Both rear coil springs on my 2002 ford taurus broke at the same time. there was no special event that caused the failure. the broken spring on the drivers side ruined the tire. ford was contacted and even though previous year models were recalled for this problem no recall exists for my car. both strut assemblies and one tire were replaced before the car could be driven again. old parts are still available. *tr

Tl* the contact owns a 2002 ford taurus. the contact stated that the vehicle was having new tires installed at an independent repair shop when he was informed that both rear coil springs were fractured. the vehicle was in the process of having the coil springs replaced. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was unknown.

I, like thousands of others, have experienced a failure in the front coil springs of my 2002 ford taurus. this can be very dangerous and potentially fatal, as the spring rips through the tire when it fails/break. i understand that ford recalled all 1999-2001 models for this very issue but despite it continuing to occur on 2002 and 2003 models they have done nothing and do not honor the repair as a manufacturing defect, which is very costly. there are many people at risk on the roads with this condition and something should be done. *tr

I was driving my 2002 ford taurus (with my family in the car )when i heard a loud bang and i slammed on the brakes almost hitting the car in front of me. i got out of the car and retrieved a piece of a suspension: spring coil. it appears to be one of the front springs. disaster was averted, barely.. i noticed that this particular part was recalled in 1999-2001 models. i cannot understand why this part (which is essentially the same part) was not recalled in the 2002 model. repairs have not been completed as i feel this should not be my responsibility to pay. this was dangerous and could have been a lot worse.... *tr

Tl* the contact owns a 2002 ford taurus. the contact stated while driving at speeds of 40 mph the front driver side coil spring broke and punctured the front driver's tire. the contact was able to install the spare tire and drive to a local repair shop. the mechanic replaced the front strut assembly and installed a new tire. the manufacturer advised there were no recalls on the vehicle and would provide no assistance. the contact believed the failure should be a recall issue due to the nature of the failure. the failure mileage was 109,000.

2002 ford taurus se station wagon front left coil spring broke while driving at 25 miles per hour on city street. severally gouged, but did not puncture, left front tire. tire, however, did have to be replaced in addition to the spring and strut assembly. also replaced right front spring and strut assembly due to safety concern. *tr

Tl*the contact owns a 2002 ford taurus. when the vehicle was taken in for routine maintenance, the mechanic stated that the front left spring was broken. the mechanic replaced both front springs and struts. within a few weeks, the contact heard a loud noise when the vehicle was parked. upon inspection, she saw that the front right spring was broken. the vehicle was taken back to the repair shop and the front springs and struts were replaced. the contact called the manufacturer but she was told that they would not offer any assistance with the repair cost. the failure mileage was 63,119. the current mileage was 63,124.

I had to replace a front passenger side coil spring on a 2002 ford taurus after it collapsed while she was backing out of a parking lot. she had traveled @200 miles in the previous two days with passengers in the car without incident and had no indication there was any problem with the vehicle. as an owner i think we should have been notified of any potential safety hazard by the manufacturer so we could have had the vehicle inspected and work done to prevent the failure. i would rather have the option to replace the springs before the coil failed, as had this happened when she was traveling it could have been a catastrophic event. *tr

See ea08018... rear springs both snapped on my 2002 ford taurus. thank god i hadn't made it to the interstate yet. after some research, it appears this extremely common on the 2002 ford taurus and that ford is aware of the chronic nature of this issue. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

I just purchased a 2002 ford taurus with 40, 673 miles. i had the vehicle safety inspected and revealed that both rear springs were broken. i learned that this is a very common occurrence on the 2002 taurus, after the fact that i had just purchased the vehicle. my dealer is replacing them at no charge, but i will have to pay to replace the front springs. how can a vehicle with 40,500 miles have broken springs? i am concerned for the safety of my young family driving on the roadways if all the springs are not replaced, and the 2002 taurus is not recalled. *tr

Tl*the contact owns a 2002 ford taurus. the contact stated that while driving in reverse at speeds of 5 mph, the rear passenger side coil spring fractured. both the dealer and manufacturer were contacted and advised the contact that there were no recalls for the failure and the vehicle was outside of factory warranty. repairs to the vehicle would be at the owners expense. the failure and current mileage was 36,000.

Tl* the contact owns a 2002 ford taurus. the contact stated while driving at speeds of 10 mph, the rear coil spring broke and punctured the tire. the dealer was contacted but would not provide any assistance. the contact stated he had previously experienced the failure with the font coil spring and the manufacturer took the liability for the repair. the dealer advised that the current failure would only be replaced at the owners expense. the current and failure mileages were 118,497.

Left rear coil spring is broken. *tr

Front coil spring snapped and punctured tire. resulting in a flat tire. fortunately the vehicle was moving slowly from a parking spot. the spring was replaced. *tr

Tl*the contact owns a 2002 ford taurus. while driving at 60 mph, the contact stated that he noticed a loud, clicking noise so he pulled over to the side of the road. he noticed that the front driver side coil spring was broken. the vehicle was towed to a repair shop where both front coil springs were replaced. the contact had not spoken with the dealer or the manufacturer at the time of the complaint. the current and failure mileages were approximately 172,000.

2002 sel noticed running a little low in the rear, before i took off for my 140 mile drive to the race track (i am a chaplain) i decided to pull one rear tire and take a look at the suspension. saw no problems, was about to put it all back, when my tire (thanks god) flipped over and i saw a groove. why would michelin put a groove like that in the sidewall? i was stumped and thought it looked like it had rubbed, so i started looking - the lower coil of the spring had popped out and was worn shiny from the contact with the tire. i have been driving like that for probably 1000 miles. went and bought a new strut assemble and now i am trying to get the lower pinch bolt out! then i need to go buy a new tire. *tr

I was backing out of driveway and heard a pop and air releasing from tire. while changing the tire my husband noticed that it wasn't just a normal flat but the spring had broken and pierced the tire. the car was towed and is currently with my mechanic and they are attempting to only replace both the springs and the one tire. *tr

Tl*the contact owns a 2002 ford taurus. the contact was driving approximately 55 mph when the left coil spring broke. the driver side tire was punctured as a result of the failure. the failure occurred two years ago. recently, the rear right coil spring broke which was replaced. the contact had concern of the potential safety hazard. the failure and current mileages were 72,000.

Driving along without incident and heard a loud popping noise. saw that my tire was blown and smoking so went to put the spare on. once car was jacked up to change tire, the front coil spring fell down. noticed that the coil spring was completely broken and had torn into my tire (thus causing a huge gash in my tire and smoke). found this to be quite unusual and quite dangerous had i been traveling at a high rate of speed. that being the case, i did some research on the internet and found this to be a big problem for the 2002 ford taurus model. apparently ford had recalls for models up until 2002 for this exact problem however the 2002 model has yet to be included. contacted a repair shop and was told repairs would cost at least 600.00. parts had to be ordered. front coil spring had no rust therefore should not have just broken apart. this is an apparent defect and ford needs to accept responsibility and recall before someone is seriously injured. *tr

Driving 2002 ford taurus with 3 kids in car and going 55 miles an hour when the front driver's side spring popped and strut went into tire. barely got off the road because it would not steer. was told it was under recall but it wasn't. it was the 2001 ford taurus that was on recall. had to pay $545 to get fixed. was told by dealership that the engine etc is 2001 model but shell of car is 2002. *tr

2002 ford taurus front passenger side spring broke when reversing out of driveway, destroyed tire similar to the 1999 - 2001 models that were recalled. *tr

The front driver side coil spring broke and punctured the sidewall of tire resulting in a blowout. *tr

Both rear springs broke on my 2002 taurus at the same time. the broken spring also damaged the rear tires. my mechanic would not let me drive the car till it was repaired because the broken springs were sticking into the rear tires. *tr

Rear coil springs failed after 74,000 miles. this was discovered during a safety inspection. this failure caused the vehicle to fail the safety inspection and by state law is not driveable until repaired. springs had split and were partially collapsed. this car is not driven on rough roads, used to tow or carry any heavy loads. the cost to repair was quoted at $635 by a ford dealership. i believe that these springs failed due to defective or inadequate materials.

The rear driver's side coil snapped, and jetted into the tire, causing air to leak and a circular rut around the entire inside rim of the tire. left driver and passengers stranded and resulted in almost $600 in repairs. *tr

Left front coil spring broke into 3 pcs., punctured tire and shattered composite stabilizer linkage. i was backing up in parking lot to leave work when i heard an explosion, the car dropped to pavement and smoke blew out from around tire and motor. i am checking to see if there is a recall in order to have car picked up by a dealer to have repaired. the car can not be driven. there is no corrosion or wear on the coil spring. the car has 7100 miles on it. i bought it used at a dealership in philadelphia pa 5 years ago.

Entering driveway, right front tire blew out and car "clunked" to ground! had difficult time to get the carjack under car..because it was so low, no realization at that time that springs were gone. replaced with donut spare, while driving to repair shop next day, car started smoking and smelling like burning rubber. smoking a lot. both tires in front burning up. made it to repair shop, was told both front springs were gone, and both front tires were gone. had to replace springs and tires in front end = $516.25. was told i was lucky to make to to repair shop with all the smoke and burning rubber. was also told i was lucky i wasn't driving on the highway. was also told this happens often in 2002 taurus model. i do not know if repair shop kept the old springs. i was too angry to ask. the tires looked like someone took a can-opener to them and sliced them wide open. very angry. *cn

Tl*the contact owns a 2002 ford taurus. while pulling out of his driveway, the rear coil spring broke, which caused the vehicle to drop lower than manufacturer specifications. the dealer advised the contact that the vehicle was not included in any recalls related to the failure. the current and failure mileages were approximately 82,000. updated 6/21/10 *cn updated 06/24/10. *jb

Ford 2002 front driver side and both rear coil spring failure.

Tl* the contact owns a 2002 ford taurus. while the contact was driving at approximately 20mph, he noticed a clunking sound coming from the front end of the vehicle. shortly after, the front end of the vehicle suddenly dropped to the ground. the vehicle was towed to a local mechanic who informed him that the front coil spring needed to be replaced. the current and failure mileages were approximately 120,000.

My son was driving home in his 2002 taurus, when all of a sudden the passenger side rear tire blew out. fortunately he was not far from the house and he was able to get the car home. i was upset because i had just replaced all four tires on 1/3/10. as we processed to change the tire, i discovered that the rear coil spring was broken and that is what causing the tire to blow out. i had a similar problem with the coil springs breaking, when i had the tires replaced back in january. the complain number from that incident is 10297845. i was told by this office and by the ford motor co. that they are looking into this problem. here it is almost 4 months later and i have not heard a thing!!. when is this problem going to be remedied...when someone dies? please get back to me. this office can reach me by phone, [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

2002 ford taurus. right rear coil spring broken at base and hung down causing tire damage. did not puncture tire as broken end was facing away form tire, but possibility of more serious damage existed. *tr

The right front spring for the strut rusted out and ripped open the right front tire. car has 70,000miles. recall to install shield so spring can't rip tire was done for all models up to 2002. i could have been killed. on line report of problems with this car indicate numerous owners having this same problem,

While slowly backing out of my driveway. all of a sudden my front driver side tire blew. i just bought new tires a few months ago. while getting it changed, is when we realized the coil/spring had snapped. the machanic said in his 35 yrs of experience, he had never seen such a thing. and told me to look for a recall. after reading the horror stories about the front and back coil/spring snapping. i had all 4 replaced, front end alinement, and a new tire. costing me 793.65!!!!!!!!

17 year old daughter was pulling out of parking area and front driver-side tire popped on 2002 ford taurus. she called aaa and had to have flat tire changed but was informed had to be towed because the coil busted and punctured her tire. previously in september 2009, we had new tires put on the car and one of the back springs were broken and had to have it repaired before putting on the tires. *tr

2002 ford taurus front left driver side spring failure. luckily, car was not in use when it happened. it was sitting in the driveway idle for 1 full day (march 12). tried to use it tonight, moved a few inches, seemed like something was hung up. there was a sound of something rubbing against rubber. examined suspension being closer to the ground than usual. found front driver side spring broken near the bottom. it has extended past the bracket which holds it. it is putting extreme pressure onto the tire. if i was to drive it, it would most definitely puncture the tire and cause more damage to other parts of the vehicle. could have been deadly if it happened while traveling on the highway. also looks as if at least one of the rear springs has broken. vehicle has 102,000 miles and used in wisconsin. will be calling ford dealer to get estimate for repairs as i hear there is no recall as of yet. looks as if it is happening to many of the cars manufactured after the 1998 to 2001 recall, also the 2002 and 2003 model years. *tr

2002 ford taurus front left driver side spring failure. luckily, car was not in use when it happened. it was sitting in the driveway idle for 1 full day (march 12). tried to use it tonight, moved a few inches, seemed like something was hung up. there was a sound of something rubbing against rubber. examined suspension being closer to the ground than usual. found front driver side spring broken near the bottom. it has extended past the bracket which holds it. it is putting extreme pressure onto the tire. if i was to drive it further, it would most definitely puncture the tire and cause more damage to other parts of the vehicle. i do not know the status of the strut. could have been deadly if it happened while traveling on the highway. also looks as if at least one of the rear springs has broken. will be calling ford dealer to get estimate for repairs. looks as if it is happening to many of the cars manufactured after the 1998 to 2001 recall, also the 2002 and 2003 model years. *tr

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