Problems with 2001 Ford Taurus SUSPENSION

I brought my 2001 taurus to the dealership after i was told by the tire company that my front springs were bad. i was informed that this was a recall. when i took my car in to have the recalled springs fixed, i was informed that both of my rear springs were broken as well as my rear struts. why are the rear springs not being recalled when they are obviously defective? when i was unable to authorize the dearlership to complete the repairs due to the immense cost, i had to sign a waiver absolving the dealership of any responsibility if an accident were to occur when i left the dealership. this is obviously a very serious defect that could be very dangerous. why is ford not addressing this issue? *tr

We have a 2001 ford taurus that we bought new. had the front spring shields installed upon receiving recall notice. front springs are ok so far, but i noticed the rear of the car sat a little low in the garage. i had heard of some spring problems with the fords, and my son just had the rear springs on his focus replaced recently at his own expense. (he bought the focus new also) i scheduled service at our ford dealership and they confirmed both rear springs are broken. they did not have them in stock, so rescheduled me for the next day. the struts did not come in, so now i'm rescheduled for next week. now i don't know if we should drive it or not, as i found out that a lot of tires are being punctured, and i had recently put new tires on. ford should take care of this... *tr

Driving along a smooth road,car was jolted with a loud bang. i discovered the front passenger side coil spring fractured,leaving part of its base in the strut mount. second coil spring to fail on this car. passenger rear also failed, one year ago. *jb

Tl*the contact owns a 2001 ford taurus. in august of 2007, the contact noticed that the tires were wearing for no apparent reason. the rear tires were especially worn. all four tires were replaced. in october of 2008, all four tires were replaced again. a private mechanic diagnosed the vehicle and stated that the rear coil springs caused the rear tires to wear. the repair of the rear coil springs would cost $800. the manufacturer stated that there was no recall for the rear coil springs; therefore, they would not assist with the repair. the vehicle has not been repaired. the current and failure mileages were 100,000.

Tl*the contact owns a 2001 ford taurus. while driving 50 mph, the front and rear coil springs fractured. the service shop replaced the rear springs in the latter part of 2006. the contact stated that the failure sounded as if a stone had struck the undercarriage of the vehicle. the current and failure mileages were 100,000. the consumer stated the front and rear coil springs broke in a relatively short period time. the front coil springs in the front didn't just break in one place, but in two places . the front strut mount was also punctured and had to be replaced. updated 08/16/07.*jb

I noticed a noise after tires were rotated. i asked to have it looked at during 90,000 mile maintenance. both rear coil springs on 2001 ford taurus broke. rear driver side tire shredded as result of broken coil. had to have both rear coils replaced, and buy two new tires for vehicle. *tr

Tl*the contact owns a 2001 ford taurus. while driving 35 mph, the contact heard a loud rubbing noise coming from the rear of the vehicle. the vehicle was taken to the shop and it was discovered that the rear springs failed and punctured the tires. the contact spoke with the manufacturer requesting assistance with the $1,300 repair cost, but was denied assistance. the current and failure mileages were 43,000. the consumer stated replaced 2 tires were needed 4 were bought, both sets of springs, struts, mounts. the dealer stated the left rear brakes seem to be hanging. updated 08/07/07 *tr

Tl*the contact owns a 2001 ford taurus. the vehicle was taken for state inspection and they stated that the rear coil springs broke. the coil springs and shock absorber were replaced. there was a recall for the front coil springs (nhtsa campaign # 04v332000). the current and failure mileages were 48,325.

Rear coil spring broke on my 2001 ford taurus and a piece of steel fractured off and damaged the rear fender. according to the ford dealer that services my care it is not covered by ford and both rear springs must be replaced. in addition i now have to have the rear fender repaired at a body shop. *tr

Rear coil spring manufacturing defect on 2001 ford taurus. *ak

Tl*the contact owns a 2001 ford taurus. while driving 35 mph, the passenger side front tire flattened. the contact pulled over and changed the tire. the vehicle was taken to the dealer who diagnosed the cause of failure as a failed spring. the dealer also noticed that the rear spring had failed. the current and failure mileages were 106,000.

My 2001 ford taurus se is constantly breaking small chunks of the rear coil spring. i haven't replaced them yet. that is my spring project. i noticed this happening last year when i replaced the rear brake drums. i waited until now because i didn't have a web address to file this complaint with. *tr

Tl*the contact owns a 2001 ford taurus. the contact heard an unfamiliar noise while driving. he stopped the vehicle and noticed that the right rear spring was puncturing the tire. the vehicle was towed to a ford dealer and diagnosed as needing the rear springs replaced, in addition to the rear right tire. the current and failure mileages were 48,000.

Rear coil springs failure for the second time. the rear coil springs failed for the second time. this time puncturing the rear tire. *ak

Rear coil spring breaks and hits tire. *tr

On 7 june 07, the left rear coil spring on my 2001 ford taurus se broke and contacted the tire, rubbing the inside of the sidewall almost completely through. *tr

Tl*the contact owns a 2001 ford taurus. while driving in reverse at 2 mph, the contact heard a noise and drove the vehicle home. the contact found that the rear coil spring created a hole in the left rear tire. the vehicle is currently at the shop. the current and failure mileages were 80,000.

Faulty suspension; both rear springs broken. *tr

One front spring was replaced under ford recall procedure. now i have learned that both of the rear springs broke. local ford dealer said that no recall has been issued for rear springs.*ak

I took my car in for recall service 04s17 from ford, front coil spring shields. the technician came to find out that the rear leaf springs have a crack. this sounds to me that the rear springs are also a problem and should be added to the recall in tandem with the front coil spring defect. he told me that there's a possibility that i can blow out my rear tire, so i need both rear springs replaced. estimated cost of labor and parts along with an alignment, $460. i'm going to get the work done soon, because of the potential danger of the rear tire blowing out, but it does sound like a manufacturer's defect just like the front coil recall.

Replaced rear coil springs on the 2001 taurus sedan. also, needed new struts as a result of the failure.*ak

2001 taurus: the spring on the ear driver's side wheel broke and destroyed the tire. ford knew that the springs installed on this type of vehicle were prone to breaking, and even had a recall relating to this exact problem for the front wheels. i didn't understand how it was determined that there was a problem with the springs, but failed to replace all the springs during the recall. when i contacted the dealership i was told that they were surprised that there was not a recall on the rear springs, and that they thought that there should have been a recall.*ak

Tl*the contact owns a 2001 ford taurus. the contact took his vehicle in for inspection and found that both of the rear coil springs were damaged. the current and failure mileages were 100,000.

Large bang noise on moderate (normal) braking to stop sign. vehicle was taken to local ford dealership for inspection. found 2 fractured rear coil springs as well as two tire severely grooved on interior of sidewall. replaced two springs, as well as two rear tires. previous tires were about a month old. *tr

2001 ford taurus. both rear springs are broke. *tr

Tl* the contact owns a 2001 ford taurus. the vehicle was brought to a repair shop for new rear drums. the mechanic replaced the rear drums and brakes, and noticed that the rear coil spring failed. through research the contact discovered several complaints regarding the above mentioned failure. the current and failure mileages were 72,000.*ak

Rear springs broken, recall on front but not rear. i read that some springs broke and punctured tires. if one set of springs is bad wouldn't it be obvious to replace all? what will it take to recall the rear springs? this is obviously defective springs. why should consumer have to deal with it????? *tr

Tl*the contact owns a 2001 ford taurus. while driving 30 mph, the contact heard a loud noise and the front end of the vehicle dropped. the vehicle was taken to an auto garage and they stated that both front driver and passenger side coil springs failed. the vehicle was repaired and the coils and struts were replaced. the manufacturer stated that they will not reimburse her because the repair was not performed by an authorized ford dealer. the failure mileage was 63,830 and current mileage is 63,956. updated 09/16/08. *lj updated 09/18/08 *jb

Tl*the contact owns a 2001 ford taurus. while driving 35 mph the driver's side coil spring failed. the mechanic replaced both coil springs, a damaged cv joint, a failed connector rod, and a damaged strut. the contact never received a safety recall notice, and didn't know if the repairs were performed with the previous owner per recall# 04v332000. the contact had the front brake pads repaired. the current and failure mileages were 120,000.*ak

Hello, i have a 2001 ford taurus purchased used from pundmann ford feb. 2003. a few days ago i noticed a large piece of coil spring under the car. thinking that the spring was from the front and related to the shields that were installed under a previous recall i took the vehicle to the dealership and was told that both rear springs were broken. how can a vehicle that has not suffered harsh winters and is only 6 years old have broken springs? my trunk is never weighted down and i do not tow anything. did the rear springs come from the same vendor that supplied the defective front springs? as far as i know this is unheard of, even the service representative was surprised. the ford service representative also stated that the vehicle "should not have passed the state safety inspection with these broken springs". i was told by ford customer care that they were not required to do anything at this time. 4/23/07 *tr

Broken rear coil springs. i was to the dealer 2 months ago and had the broken front coil springs replaced under warranty. now, during a state inspection ,was informed the rear springs were broken and must be replaced at my cost.*ak

Apr 2007 i have a 2001 ford taurus [xxx] purchased used from pundmann ford feb. 2003. a few days ago i noticed a large piece of coil spring under the car. thinking that the spring was from the front and related to the shields that were installed under a previous recall i took the vehicle to the dealership and was told that both rear springs were broken. my trunk is never weighted down and i do not tow anything. did the rear springs come from the same vendor that supplied the defective front springs? as far as i know this is unheard of, even the service rep was surprised, and said that it should not have passed the required missouri safety inspection. i should hope that ford motor company will be willing to make an arrangement to have these springs replaced at no charge. sincerely, [xxx] [xxx] [xxx] dear [xxx], thank you for contacting the ford motor company customer relationship center regarding your 2001 ford taurus. we have reviewed your situation, and there are no warranties, recalls or customer satisfaction programs on your vehicle that would provide assistance for this repair. sincerely, shiela ford motor company follow up: 12jun07 had both defective rear springs replaced at pundmann ford, noticed new "clunk" from rear and took back to pundmann --- i was told that the broken rear springs probably caused excessive stress on the struts and they needed replaced, i don't suppose that ford is going to take responsibility for ...

I pulled out of my parking lot and heard a scraping sounds. i drove around the block back into my parking lot and the sound was there the whole time. i jacked the rear of the car up and noticed the left rear spring was broken and was actually scraping the rear tire. had it tow to a shop and replaced the springs/struts on the rear. repair shop took a picture of the old spring which i have. also replaced the rear tire, it had just scraped off a surface layer of rubber, might have been ok as it didn't get to the belt, but felt safer with a new tire. *tr

2001 ford taurus -- rear coil spring broke, then punctured left rear tire while my daughter was driving the vehicle to the dealer. dealer needed to do approximately $700 in repairs.*ak

Both rear coil springs fractured at the same time, car has 51,000 miles on it. there was a recall on the front springs but not the rear, and now they have broken, seemed very strange, and ford will not stand behind their product, repair cost over $500. *ak

Tl*- the contact owns a 2001 ford taurus. while driving 55 mph\ the vehicle began making a noise. the dealer diagnosed the vehicle and stated that the failure was due to the rear coil springs and struts. the dealer confirmed that the failure was directly related to recall# 04v332000. the failure mileage was 76570, and the current mileage was 76620. *ak

Driving at low speed, and heard a load "pop" from the driver rear side. i was directly in front of a firestone service center and immediately pulled in. under car inspection showed the rear coil had broke and cut through the inner side wall of the tire. technician said another 500 feet would have caused the tire to blow. if i had been at highway speed a serious accident would have occurred. the firestone manager states they see this problem often on taurus/sable models. i knew there was a recall on the front springs (i had the vehicle in for the recall to check/replace). i contacted my local dealer for details on what to do for rear spring re-call and was told they know of no problem with rear coils. i find this statement hard to believe, since the firestone repair center see cars every month with this problem. i had both springs replaced,struts (damaged), tire replaced, and vehicle aligned ($1300 total). i have defective spring in my garage. *tr

I just got through having the front coil springs replaced at the dealer under fords "campaign" to fix the springs only if they are broke on my 2001 taurus..now ,not even three days later the car is back at the dealer to replace the rear springs. why should people have to have an accident or worse possibly die because of a spring failure that everybody and their brother knows is going to happen on these taurus'? *jb

Detected a noise in wheel portion of automobile. drove to local master mechanic who advised it was a broken right rear coil spring creating a sharp broken area that had scored the tire, and cut. *jb

While parked, the rear coil springs on both the drivers side and passenger side have fractured and parts of the coil have fallen to the ground. ford motor has acknowledged a problem with the front coil springs by issuing a recall but yet does not acknowledge this obvious problem with the rear coil springs and issue a recall for this defect. *jb

2001 ford taurus. rear suspension coil broke. flatten tire and place large groove around total tire on the driver's rear side. this should be cover just like the front was. *nm

I had a catastrophic failure of the coil springs on the 2001 ford taurus, and had to replace the front coil springs at my expense. later , i found out about safety recall 04v332000 , and presented the bill to the local ford garage for reimbursement of the price of the parts. the district ford recall representative refused my claim and would not give a reason other than the work was not done at a ford garage. what were the options. the spring destroyed the tire and i could have crashed under other conditions. *ak

Right rear spring snapped in half while driving and part of the spring scored the tire and it went flat. need new rear spring and tire. *nm

My 2001 taurus was taken in to get brakes checked. they found both rear coil springs broken. i was told, when this happened to my last car - mercury- that this had been fixed. since i drive for a living it could have caused a big problem. ford has know about this for at least 10 years and hasn't done anything yet. this should be covered by a warranty. *jb

Tl*- the contact owns a 2001 ford taurus with an odometer reading of 119288 miles. the rear coil springs o failed; this was noticed by a routine vehicle inspection. the contact stated that the failure was the same as recall 04v332000 regaeding suspension front:springs:coil springs. the contact took vehicle to the dealer, and he was told that the rear coil spring were not covered by the recall. bl. *ak

2001 ford taurus 86000/km performing routine tire rotation / noticed broken rear coil spring on passenger side / no recalls / replaced coil spring / finished replacement / road test / drove approx. 8 ft. to exit driveway / bang/snap / broken rear coil spring on driver side / temperature at that time approx. (neg) -12*c./ have yet to replace fractured spring on driver side. *nm .

2001 ford taurus coil spring break for 2nd. time. lost control of car on freeway! get off your rearends and do something about this!!!!!!!!!!!!!!!*jb

Rear right coil spring broke. *nm

Tl* - the contact called regarding a 2001 ford taurus. the contact stated that he noticed part of the rear coil spring lying on the garage floor. the driver had already left with the vehicle. the contact took the vehicle to the dealer the next day, and the dealer diagnosed the vehicle as needing the rear coil springs replaced. the contact stated the front coil springs were repaired under a recall and he feels as though the rear coil springs should be as well. *ak updated 03/02/07. *jb

Tl* - the contact owns a 2001 ford taurus. the contact has stated that the right rear coil springs failed. while getting the tires changed the mechanic notice dthat the rear coil spring fractured. the contact called the dealer and the manufacturer about the failure, and was told that the recall and the extended warranty were only for the front coil springs. there is currently an open investigation , pe05-054 for rear coil spring failures. *ak updated 2/16/2007 - *nm