Tl* the contact owns a 2014 ford fusion. the contact received notification of nhtsa campaign numbers: 16v875000 (seat belts), 17v210000 (latches/locks/linkages) however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the contact called a local dealer (village ford located at village ford located at 11660 us 441 s belleview fl 34420) where it was informed that the recall remedy parts were on back order. the manufacturer was not notified of the failure. the contact had not experienced a failure. the vin was not available. updated 09/01/17*lj the consumer stated the vehicle was repaired on 7-31-2017. updated 09/05/2017*js
The driver side seat belt will retract and lock for no reason under normal driving conditions. attempts to fix the problem while driving consists of removing the seat belt letting it retract all the way up then try to buckle it back in place. the last time about a week ago the remedy did not work, and the seat belt remained lock in the retracted position and would not release. this forced my wife to drive home without a seat belt.
Tl* the contact owns a 2014 ford fusion. the contact stated that the air bag warning indicator illuminated. the contact took the vehicle to the tim short ford dealer, located on 107 rockwood ln, hazard, ky 41701, where it was diagnosed that the wiring underneath the seat was fractured and caused the air bag system to deactivate. the wiring harness needed to be replaced. the vehicle was not repaired. the vehicle was included in nhtsa campaign number: 16v875000 (seat belts). the manufacturer was not made aware of the failure. the approximate failure mileage was 62,000. vin tool confirms parts not available.
I was made aware of a recall involving the seatbelts on my 2014 ford fusion back in 2016. i've inquired multiple times about having it fixed and each time ford has told me they don't have a fix. it has been 2 years now. i feel unsafe traveling in the car and having passengers ride in my car. it seems like 2 years is a long time to have a recall where your seatbelts could fail open this long without a remedy is frightening and irresponsible. i hope i am not involved in a car accident and they fail to restrain myself or someone else.
Inside the rear passenger side seat belt broke. a piece of plastic and spring came out, it was like it caught on something and just fell out. it happened while i was pulling the harness out of the latch. very little pressure was on it when it broke. it appears to be a horribly bad design.
Tl* the contact owns a 2014 ford fusion. the contact received notification of nhtsa campaign number: 14v597000 (air bags, seat belts); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified. the contact had not experienced a failure. the vin was unavailable.
Tl* the contact owns a 2014 ford fusion. the contact received notification of nhtsa campaign numbers: 15v246000(latches/locks/linkages), 16v875000 (seat belts), and 18v167000(steering). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. jim tidwell ford (2205 barrett lakes blvd, kennesaw, ga) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect. *tt *js
S10 direct reply letter from constituent re expressing concerns about 2 unaddressed safety recalls for his 2014 ford fusion. *ld updated 06/29/2017*js
I just leased a 2014 ford fusion titanium and after driving a few days, i realized that the seat belt is always running on my neck (driver's neck) - no matter what adjustment is set for the driver's seat and / or for the seat belt fixture, the belt is always running over my neck and i don't feel safe with this driving condition. i took the vehicle to the dealer (tom holzer ford in novi - mi) and the problem was acknowledge by the service manager - "this is the way the vehicle was designed and there is nothing that we can do about it" he said. i also contacted the ford customer service (complaint # [xxx]), because i don't feel safe driving a vehicle with the seat belt on my neck, and ford also told me that cannot do anything. bottom-line: it seems that the ford fusion 2014 has a serious design problem in regards to the driver's seat belt positioning, that is creating an unsafe driving condition, and ford is not doing anything about it. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr