We have classified the 292 complaints from 2011 Ford Fusion about AIR BAGS into the following categories.
Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. a dealer was not contacted. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Takata recall. i received recall notice 16s26 in july, 2017 and nothing has been done about it. i've talked to the dealership several times and customer relations a couple of times. the answer is always the same: the parts are not available. i say not enough effort is being made to secure them. they have exceeded any reasonable time frame to fix a potentially lethal defect. thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called rich ford of albuquerque at (505) 292-0000 (located at 8601 lomas blvd ne, albuquerque, nm 87112) and was informed that the part was not available. the manufacturer was not contacted. the contact had not experienced a failure. vin tool confirms parts not available.
16s26 / nhtsa recall 16v-384 - i have contacted my dealership "helfman ford" several times regarding this recall and was told that the part was not available to fix my car. i also contacted ford head office in michigan and was told the same. they said when they have the parts they will contact me. it has been a year and three months now since i received the recall notice, and still no action was taken, and no resolution
Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags) for the passenger frontal air bag inflator; however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the local dealer (star ford lincoln located on 1101 s brand blvd, glendale, ca, 91204) scheduled an appointment for the recall repair. upon taking the vehicle in to be repaired, the contact was informed that the recall parts were not available. the manufacturer was notified and stated that parts were not available where a case continued to be opened and closed per case numbers: cas-12412527-z5v3n9, crm: 00720000000517, and cas-12372127-q8l9y3 along with communication via email. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the local dealer (crest ford, 22675 gilbraltar road, flat rock, mi, 48134) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact received notification of the tk holdings settlement letter. the vin was unknown. the contact had not experienced a failure. vin tool confirms parts not available. *tt no vin available updated 8/6/18*jb
Takata air bags, recall notice received july 18, 2016. no contact from dealer to repair.
Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called lakeland ford (1430 w memorial blvd, lakeland, fl 33815, phone: (863) 682-1100) and was informed that the part was not available for the repair. the manufacturer advised the contact to call the dealer and did not offer any further assistance. the contact had not experienced a failure. vin tool confirms parts not available.
I recieved a recall notice #16s26 nhtsa 16v-384 in july 2016. i contacted them in november 2016 to find out why nothing is be done. ford cust serv stated that they were working on repair and that i would be contacted in near future. i have not and it has been over 6 months. in the mean time my daughter is driving an unsafe vehicle. i would like to lodge a complaint about ford dragging feet to get this completed. i could not find another method od addressing this issue so here i am.
Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called walker ford co inc. (17556 us hwy 19 n, clearwater, fl 33764 (727) 535-3673) where it was confirmed that the parts were not available for the recall remedy. the manufacturer was notified of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available. parts distribution disconnect. updated 08/23/17*lj updated 12/1/2017*js
2011 ford fusion passenger airbag replacement delay. ford has had over a year to replace the passenger side airbag they said could kill someone. why has this not been corrected yet???? my vin is = [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact spoke with fort mill ford (801 gold hill rd, fort mill, sc 29708) and was informed that the parts were unavailable. the manufacturer was made aware of the issue and stated that parts were not available. the contact had not experienced a failure. vin tool confirms parts not available. *ln
Takata recall: this situation is real, but ford has lacked a sense of urgency to fix/correct this serious and potentially fatal lethal problem. july 2016, first ford notice received. since then , the same notice received on march 2017 and march 2018. the first two stated "when parts are available" they will contact me by mail, and i am to arrange for repairs with a /local ford dealer. the march 2018 information states that "ford is working as quickly as possible to make replacement parts available......" estimated for the spring, 2018. somehow, that sounds vaguely familiar! other manufacturers have been correcting this problem for some time. honda has been sending out personnel to directly contact owners. yet ford has been unable to do anything but wait ( on what ? ) ! obviously, for some reason, ford no longer has any regard for safety. they are spending money on new developments ( reported $11 billion on an electric car), but apparently nothing on this know lethal hazard. why has ford been allowed to continue for over 2 years without any correction or real attempt to correct this situation, while others have? when will nhtsa step in (or be able to) demand some immediate corrective action by ford? i have car which i can't trade or sell nor should by driving. ford did not offer any alternative solutions during my discussions with them.
Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the local dealer was not contacted. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.
Takata recall - received a letter of recall dated july 2016 from ford motor company; subsequent calls to sam galloway ford for updates always gave the same answer, "ford hasn't released the parts as yet".
Takata recall: recall for passenger side. received recall letter in july, latest estimate to replace defective part is june, or six months of limited use of our primary vehicle. #2 car is not dependable and with poor mileage. we can not go anywhere as a family unless we rent a car . in short this is costing us money. what can we do to get our fusion fixed, so it will be safe?
Tl* takata recall. the contact owns a 2011 ford fusion. the contact received a recall notice for nhtsa campaign number: 16v384000 (air bags). the contact stated that the parts needed for the recall remedy were still not available. the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign numbers: 16v384000 (air bags) and 15v793000 (fuel system, gasoline). the part was not available within a reasonable time frame to schedule the recall repair. the dealer (mac haik's southway ford, 7979 interstate 35 access rd, san antonio, tx 78224, (210) 922-2222) did not give a specific date for when the part would become available. the manufacturer was notified. the contact was not experiencing a failure. vin tool confirms parts not available. parts distribution disconnect. updated 11/01/17*lj *js
Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the recall repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Takata recall two months ago, i received recall notice indicating inflation of the passenger side airbag could cause severe injury or death. neither ford nor nhtsa have acted in a responsible manner in that ford is still waiting for parts and cannot estimate when parts will be available. considering inflation can cause "serious injury or death", there is no honest guidance by either ford nor nhtsa other than keep driving. i intend to copy this to my two senators and my house representative.
Takata air bags have been waiting since first recall july 2016 for them to fix airbags not able to let anyone sit in front seat, have called ford dealers several times with no response other than we have no replacements, its been two years and nothing
Takata recal no positive respond from the dealer when this problem can be fixed i have been told several times the parts are not available yet. any idea what time frame
Takata recall - i've been trying since july 2016 to get the passenger airbag replaced, but the dealers say they are unable to get a replacement airbag. the date i'm entering below is the approximate date i received the letter from ford advising of the recall.
I received notification of this recall in july 2016. as of today no action has been taken to correct the defect
Takata recall. received notice of recall for passenger frontal airbag inflator july 2016. ford continues to tell me this cannot be fixed as they do not have replacement parts.
Letter from senator rubio on behalf of constituent in regards to recall on airbag of ford fusion 2011. *ld the consumer requested to have the airbag disconnected until it can be replaced. updated 09/05/2017*js
Takata recall received recall notice in july, 2016. have made many telephone calls to dealer as well as ford motor co. to date, july 12, 2017, no action has been taken.
Takata recall. as of today ford has not scheduled a fix for the recall. no date has been given.
Tl* takata recall. the contact owns a 2011 ford fusion. the contact stated that nhtsa campaign number: 16v384000 (air bags) exceeded a reasonable amount of time for repair. the contact received the recall notification in july of 2016. the dealer (razzari ford, 1234 auto center dr, merced, ca 95340) stated that the parts were unavailable for the repair. the manufacturer was also contacted and confirmed that parts were unavailable for the repair. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. sunrise ford (16005 valley blvd, fontana, ca) confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available. *tt *tr
Takata recall. it has now been more than 18 months since i received the first notification of this recall. i frequently have 5 people who need to travel in this vehicle, so not using the passenger seat is not an option. ford needs to install the new airbags, buy back all affected vehicles, or pay for car rentals when front passenger seat is required.
My car has been under recall for takata passenger airbag explosion risks for over 15 months and there is still no timeline for replacement parts. when will ford make my vehicle safe to drive again?
Takata recall. i received a letter informing me of the air bag recall in july 2016. to date, it has not yet been repaired because "remedy not yet available." it has been almost a year.
Takata recall received recall notice dated july 2016 from auto company. called dealership, more than once, parts were not received by them. received legal notice about chapter 11 being filed october 23, 2017. called dealership again, parts are still not in and was advised about the chapter 11 filing. noting has happened with my vehicle.
Takata recall: i received a notice in the mail from ford; the letter informed me about the recall. i called my local ford dealer to schedule an appointment to replace the inflator. they said that there was a recall and that there was no replacement parts available. they said i would receive a phone call to set up the appointment to replace it. it has been a year and four months but i still have not received the replacement inflator.
Takata airbags recall.we were informed in july 2016 by our ford dealer of recall. it's been over a year and a half. our passenger side airbag has been turned off on advice from dealership. when are we going to be notified one way or another when it's going to be replaced.
Tl* the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. a dealer was not contacted about the recall. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. towne ford located 1601 el camino real, redwood city, ca was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.
Takata recall this is regarding the recall on the airbag in my vehicle. i am seeking help in getting it replaced.
Tl* takata recall. the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was made aware of the issue. vin tool confirms parts not available......updated 03/08/17 *bf *cn
Takata recall: i received the first notice in july of 2016 regarding this recall. to date, it has not been remedied and i am appalled that it has been almost two years since this recall. this is completely unsatisfactory!
Takata recall. i received a recall announcement dated july 2016. my local dealer informed me again today 3/14/2018 that the parts are still unavailable. in a letter from december 2017, ford states that no one is allowed to sit in the first row passenger seat. please let me know why a remedy is taking so long and when i can expect this repair. this situation needs a solution promptly. [xxx] ('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).')*jb
Takata recall - it's been more than two years. local dealer keeps saying he's waiting for parts.unable to have passenger in front seat.
Takata recall... received my recall notice from ford on july, 2016. they still do not have parts and have not offered any options. i am afraid my passenger will die, or that i will die if a metal fragment hits me. if i disconnect the seat belt, then my passenger may die as well.
Takata recall
Takata recall there has been a recall on my airbags for a year and a half. ford still has not given new airbags or materials to the dealerships to be able to fix this issue. these airbags are an extreme safety hazard, so i cannot understand why it would take this long for ford to fix the problem. i feel like it's just a death wish waiting to happen.
Have contacted ford on several occasions and they have not taken care of my recall. saying that i should just not let anyone ride in the front seat of my car indefinitely.
Tl* takata recall. the contact owns a 2011 ford fusion. the contact stated that nhtsa campaign number: 16v384000 (air bags) exceeded a reasonable amount of time for the repair. the contact received the recall notification in june of 2016. the dealer (mall of georgia ford located at 4525 nelson brogdon blvd ne, buford, ga, 30518, ) stated that the parts were unavailable for the repair. the manufacturer was also contacted and made aware of the failure and confirmed that the parts were unavailable for repair. the contact had not experienced a failure. vin tool confirms parts not available. *ln consumer stated unable to have passengers in right seat. updated 8/2/18*jb
Tl* the contact owns a 2011 ford fusion. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. wade ford (3860 s cob dr, smyrna, ga 30080) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available. *tt *tr