Problems with 2011 Ford Fusion STEERING

Tl* the contact owns a 2011 ford fusion. while driving approximately 50 mph, the service power steering sensor light illuminated and the power steering suddenly malfunctioned. the steering wheel became very difficult to turn. the cause of the failure was not diagnosed or repaired. the manufacturer was notified of the failure. the contact indicated that the vehicle was serviced twice previously for the same failure. in july of 2015, the vehicle was repaired under nhtsa campaign number: 15v340000 (power steering), but the failure recurred. the failure mileage was 43,000.

Tl* the contact owns a 2011 ford fusion. while driving at any speed, the indicator light illuminated and the power steering assist fault failed. the vehicle was driven to the dealer and repaired. the vin was excluded from nhtsa campaign number: 15v340000 (steering). the failure mileage was 105,000.

Replaced both lower control arms in steering. heard rubbing and grinding noise. reported in the fall and told nothing was wrong. went in a few months later and was told the control arms bent and broke. could not explain how this happened. i drive minimally as i work from home. noise was worse after car warmed up.

When driving, my car suddenly lost power steering and a light on my message center said power steering assist fault. the steering was basically locked up. i had to stop the car and turn it off. when i restarted the car functioned normally.

Power steering failed. there was a recall concerning this and apparently on my car a module was reprogrammed. well it failed again. i purchased this car used and it was just over the allowable mileage to replace the steering gear for free through ford. the gear probably should have been replaced to begin with, but now i'm stuck with a $1600 repair bill that ford should have fixed to begin with. recall # 15n01.

When i started the car after church, the power steering module light came on. there was no power steering. the car had to be towed. it cost over $1600.00 to be fixed. when i asked for the old part, i was told that i would have to pay about $200.00 for it. didn't i pay for this when i bought the car?. some fusions from the year 2011 are covered under a recall but not mine, even though it was manufactured in the same mexican plant. ford should be concerned about the safety of its customers and be willing to have a recall on all of them or at least pay for the cars that have that problem which required the replacement of that part. i am very lucky that i was not driving on the highway when the power steering stopped working.

Tl* the contact owns a 2011 ford fusion. while driving various speeds, the steering wheel seized and the power steering ability was lost. in addition, the stability control, service power steering now, and service advance trac warning indicators illuminated. the vehicle was serviced per nhtsa campaign number: 15v340000 (steering), but the remedy failed to repair the vehicle. the vehicle was taken to the dealer several times where it was diagnosed with a gear issue related to the recall. the gear was replaced several times, but the failure persisted. the dealer stated they would contact the ford recall center to have the recall reopened or else the contact would have to pay for the repairs. the manufacturer was not notified. the failure mileage was 63,000.

Tl* the contact owns a 2011 ford fusion. while driving 65 mph, the power steering service fault warning light illuminated and the power steering seized. the vehicle was turned off and on, but the failure persisted. the vehicle was taken to the dealer where it was repaired under nhtsa campaign number: 15v340000 (steering). the repair failed to remedy the failure. the contact stated that the failure recurred three times. the manufacturer was notified of the failures. the approximate failure mileage was 160,000.

Stopped car in a parking lot got out to referee a sporting event. returned to car and there was no power steering when i started the car. the electronic indicators told me to have the electronic steering module serviced. i was able to drive the car home but it was extremely difficult to turn the wheels. this has been be an intermittent problem for a year now but would straighten itself out by turning off and on the ignition. this time that process did not straighten out the problem. i contact ford via their on-line complaint department. ford reply back to me was that although there was a recall for this particular problem my vehicle identification number was not part of the recall. ford also asked me to take the car to my dealer to remedy the situation. since this is a known safety problem with this make, model and year ford should fix the problem. i am now paying for a car loan for a car i cannot drive.

Daughter says her fusion steering locked tight at low speed in a parking lot and she couldn't turn the steering wheel. took it to dealership. they say the rack and pinion and the electronic module need to be replaced at a cost of $1600.

2011 ford fusion. the power steering service warning light was illuminated, the vehicle was taken to 2 ford dealerships for service. both dealership repaired and cleared the codes, but its still a problem. its been a problem for 6 months. they want to charge me 3000.00 to replace the whole steering system. another issue i have is the driver door will not open from the inside. i have to put the window down to open the door from the outside. this move is unsafe. ford should be aware of this.

Tl* the contact owns a 2011 ford fusion. while pulling out of the garage, the power steering ability seized and the power steering assist warning indicator illuminated. the contact turned off and restarted the vehicle and it resumed normal operation. the contact stated that the failure recurred at least ten times. the manufacturer was notified of the failure. the vehicle was not diagnosed nor repaired. the approximate failure mileage was 120,000.

Squeaking noise coming from front axle (mostly on driver side) while driving and turning; sounds the most when outside temperature is higher (not so loud on cool days). took it to dealer that sold the car (today 04/25/2016) to have suspension and power steering checked. i see online there are recalls on some ford fusion power steering? my vin is not listed.

Fusion recall my 2011 ford fusion se made in mexico has a power steering assist fault. this happened when leaving my driveway. took it to the dealer and the problem is a faulty steering gear. this part is currently part of a recall on 2011 ford fusion manufactured in mexico. my issue is the recall does not include my vehicle as the recall began with vehicles manufactured in september of 2010 and my vehicle was manufactured in august of 2010. same problem, same plant, same car, simple made the previous month. costing me the consumer almost $2000.00 to fix this known manufactures defect. while there was intermittent problems that seemed to go away with restarting the engine total failure occurred on apr 11 2016. i have searched various forums and i am not the only person this has happened to whose vehicle was manufactured with in a few weeks of the recall date.

Steering, left or right, causes significant "grinding" type noise. independent shop could not narrow it down, although first thought was rack & pinion. this vehicle (3.0l) does not have a standard rack and pinion. this noise occurs whether stationary or in motion. took it to the dealer and they stated they could not replicate, however, they could replace the control arms to see if that helps resolve the issue. due to the cost (roughly $1500, with no guarantee it would resolve the issue) we decided to see if we could get a better idea of where the issue comes from. it occurs while stationary and in motion, so it is note related to the suspension cycling, but is specifically related to steering left or right. seems to be related to the steering mechanism. this is an ongoing/recurring issue that is getting worse, with no shop tech able to specifically identify. all recall/software updates (pcm, etc.) have been completed by the dealer.

When i start up the engine the message "power steering assist fault" shows up in the dash and power steering stops working. turn the car off and on and it seems to work again. luckily so far has only happened when stationary

Tl* the contact owns a 2011 ford fusion. while driving unknown speeds, the steering wheel failed to move and the electronic panel fault warning indicator illuminated. the vehicle was taken to the northside ford (12300 san pedro ave, san antonio, tx 78216) where it was diagnosed, but no failure codes were located. the vehicle was not repaired. the vehicle was taken to an independent mechanic. the manufacturer informed the contact that the vehicle was not included in a recall. the failure mileage was 46,000.

Tl* the contact owns a 2011 ford fusion. while reversing the vehicle, the steering wheel failed to turn right or left. the vehicle was taken to the dealer where it was diagnosed that the steering rack and pinion needed to be replaced. the vehicle was repaired. the vin was not included in nhtsa campaign number: 15v340000 (steering). the manufacturer was notified of the failure. the approximate failure mileage was 161,000.

I was driving my 2011 ford fusion, and my vehicle locks up almost causing me to reck! i had to slam on breaks. after getting the vehicle under control i called b & b ford's to let them know what's going on. i ended up having my vehicle towed to the ford dealership. the ford dealership mention the power was my rack and pinion had to be replace because it was causing problems with my power steering, which cost me $1650.51. since having the power steering fixed, i been to the dealership over 5 times for the same problems and been having to pay them over and over! something the b & b ford said they fixed the first time i gave them 1650.51

Tl* the contact owns a 2011 ford fusion. while driving approximately 65 mph, the service advance power steering warning message displayed and the power steering became inoperable. as a result, the steering wheel became difficult to maneuver. the vehicle was taken to the dealer where it was diagnosed that the power steering rack needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 77,000.

Power steering goes out, ford says this vin is not part of the recall. it should be, the power steering throws a code. you must pull over and restart the car for it to reset.

Tl* the contact owns a 2011 ford fusion. after starting the vehicle and attempting to drive, the power steering failed to turn. the vehicle had to be restarted several times until the power steering functioned properly. the failure recurred. the vehicle was not diagnosed nor repaired. the failure was similar to the failure listed in nhtsa campaign number: 15v340000 (steering). the manufacturer was not made aware of the failure. the approximate failure mileage was 65,000.

Steering stopped going down road. light for power steering comes on a lot. turn car off resets computer and ok until next time.

Tl* the contact owns a 2011 ford fusion. while driving approximately 30 mph and attempting to pull into a parking lot, the steering ability decreased. the contact left the vehicle parked in the lot. the contact called the dealer. the vehicle was not repaired. the manufacturer was not notified of the failure. the contact also stated that the vehicle was repaired under a steering recall by the manufacturer five months ago. the nhtsa campaign number was unknown. the approximate failure mileage was 130,000.

2011 ford fusion se. 64000 miles. for no apparent reason, the power steering would not work when turning the car on. if turned off and on again, it works. it only happened randomly. after a couple times, i brought the car to my local ford dealer. they said there was no error codes but changing the steering would be approx. $1800. after online research there's hundreds of cases like mine which for some reason are not covered by recall 15s18. using a obd app i found error code c1277 which relates to the wheel angle sensor. now the car will not have a functioning power steering at all.

Tl* the contact owns a 2011 ford fusion. the contact stated that while reversing from a parking space, the steering wheel became difficult to maneuver. an message in the instrument panel illuminated and indicated to service power steering system. the failure occurred constantly. the vehicle was taken to the dealer where the failure was unable to be determined. the vehicle was not repaired. the vin was not included in the nhtsa campaign number: 15v340000 (steering). the manufacturer was made aware of the failure. the approximate failure mileage was 82,000.

Takata recall. steering

Tl* the contact owns a 2011 ford fusion. the contact stated that the power steering failed and the power steering warning indicator was illuminated. the contact stated that the failure occurred three times prior to the failure however, the power steering was functional after the vehicle was restarted. the vehicle was taken to the dealer where it had not been diagnosed. the vehicle was not repaired. the manufacturer was notified of the failure. the contact referenced nhtsa campaign: 15v340000 (steering) however, the vin was not included. the failure mileage was approximately 54,000.

The vehicle is very hard to steer. electric power steering is out

Tl* the contact owns a 2011 ford fusion. the contact stated that there was an odor of fuel coming from the vehicle. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 15v793000 (fuel system, gasoline). however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the failure mileage was approximately 52,000. vin tool confirms parts not available. updated 04/20/16*lj the consumer stated there was a problem with the transmission and the steering. also, the vehicle would suddenly stall, while driving. updated 05/11/16.*jb

Tl* the contact owns a 2011 ford fusion. while driving 10 mph, the power steering failed and the warning light illuminated. the steering wheel became hard to turn and had to be turned with excessive force. the vehicle was not diagnosed nor repaired. the manufacturer stated that the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the failure mileage was 46,000.

My 2011 ford fusion lost power steering and became very difficult to control. the warning light displayed today while in motion. after stopping the vehicle and restarting the vehicle became very difficult to turn. my wife uses this vehicle to drive my son to and from school and now she will never feel comfortable or safe after this issue and reading all the previous complaints. this is a big issue and a recall needs to be issued. ford needs to fix this issue and restore peoples trust. our fusion currently has approximately 48,000 miles.

My dad and mom have been without a car for a few months now. on and off the powersteering is shutting off. autonation, littleton, co., has the car again! can you please investigate. i am tired of this dealership taking of advantage of people. please help!

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving at various speeds, the steering wheel became difficult to maneuver as the power steering warning indicator illuminated. the vehicle was taken to the dealer where the software was updated however, the dealer informed the contact that the repair may not sufficiently repair the failure. in addition, the contact was informed that the steering control module would need to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the vin was not included in nhtsa campaign number: 15v340000 (steering). the failure mileage was 100,131.

I started my vehicle and let it warm up a couple of minutes before i left my job on cold night. when i backed out of my spot and went forward my service power steering message came on and then service advanced track came on. when i stopped at the light to turn i noticed that i had no power steering. i seen online that there was a recall for this issue. i called my local dealership and was informed my vehicle was not listed in this recall. i then called ford motor co. and neither party could tell me why my vehicle was not listed in this recall when it was indeed a 2011 ford fusion without a 3.5 and had the steering issue as described in the recall. not having power steering all at once with no prior warning can be a very dangerous thing. luckily in my case it was not a busy intersection at that time. i don't understand why mine or other vehicles with the same issue and possibly the same part is failing yet not covered under fords recall 15s18.

Ford not honoring recall for 2011 fusion built 1 week before recall date at hermosilla plant. power steering went completely out - cost $1700 to repair - the car was backing out onto a main street and lost all steering.

Tl* the contact owns a 2011 ford fusion. the contact stated that while driving at approximately 10 mph, the steering wheel failed and the contact was unable to turn as the power steering assist warning light illuminated. the contact was able to coast onto the shoulder and restarted the vehicle however, the steering wheel failed to operate. the vehicle was towed to the dealer where it was diagnosed that the steering wheel gear assembly failed. the vehicle was not repaired. the dealer advised that the vehicle was not included in nhtsa campaign number 15v340000 (steering). the manufacturer was notified of the failure. the failure mileage was 47,000.

I'm having problems with my steering it's really hard to turn the wheel at times n does it often not sure if i can get the information to my vehicle on what recalls there are if any.

Power steering module failed while driving.

Power steering assist fault safety issue

Power steering assist fault (or failure) while driving. steering locks up, difficult to steer. have to stop vehicle, turn off engine and re-start. steering works again. difficult to control car with steering. dangerous. saw recall on this, but ford says doesn't apply to my vin?

When i started the vehicle has loss steering and the "power steering assis fault" message appear. the dealer said that need to be replaced. ford has a recall for that part (the electric power steering rack) but my vin number is not included.

Tl* the contact owns a 2011 ford fusion. while driving at various speeds, the power steering would suddenly malfunction and the steering wheel would become very difficult to turn. the failure occurred on multiple occasions. the vehicle was taken to an independent mechanic where it was diagnosed that the power steering module was faulty and needed to be replaced. the vehicle was not repaired and the manufacturer was notified. the vin and failure mileage were not available.

Lost all power steering $1700 to fix complaints filed with ford. car built august 2010 not covered under recall. requesting extension of dates to cover my vin. driving vehicle lost power steering. could not handle car. husband had to drive to dealership

Powersteering went out on vehicle there was a recall on these components but we were 2 weeks out on recall manufacture date although the same parts were involved this could have life threatning but ford refused to take care of problem i have heard complaints the same as mine have been comeing in to dealer reps

The electric assist steering fault comes on when starting the car. this occurs intermittently. the car would be extremely hard to steer with this failure. a recall has been initiated by ford but this vehicle is not included. why not?

The electric assist steering failure warning comes on and the vehicle is very difficult to steer. would be a serious hazard if it happens while underway. intermittent problem.

Tl* the contact owns a 2011 ford fusion. while driving at an unknown speed, the steering wheel seized and the power steering assist warning indicator illuminated. the driver had to use greater effort to steer the vehicle to the shoulder of the road. the ignition was turned to the off position and back to the on position and the steering started to function properly. the failure recurred twice. the vehicle was taken to a dealer where it was diagnosed that the power steering control module failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and stated that the vin was not included in nhtsa campaign number: 15v340000 (steering). the failure mileage was approximately 112,000.

While driving down the road the steering locks up and you can't turn. took it to dealer and they say it is the steering rack & pinion that is bad. there is a recall on the steering geer but not the steering rack. the dealer said this part is on back order- are there others with this issue where it should be recalled??

Tl* the contact owns a 2011 ford fusion. while driving 30 mph, the power steering seized without warning. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the issue. the failure mileage was 80,000.