Problems with 2011 Ford Fusion STEERING

While driving, the power steering went out without any notice.

In march 2018 i went to get in my car and a warning came across my dash board that said power steering assist fault and then my steering would not move. i got it fixed then. now almost a year later it's having the same issue but this time it locked up where as last time all i had to do is restart the car and it released.

Tl* the contact owns a 2011 ford fusion. when the vehicle was started, the power steering assist fault warning indicator illuminated. the vehicle was not diagnosed or repaired. tallahassee ford lincoln (located at 243 n magnolia dr, tallahassee, fl 32301, (850) 878-4855) was notified. the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the manufacturer was not contacted. the approximate failure mileage was 114,000.

As i was driving down the road (i had my daughter and cousin with me), my wheel started pulling to the left hard. a light comes on saying 'service advance track now'. when i took it to the ford dealership, they told me there is a recall but because my car is over a certain mileage that it's not covered and it'll cost me $2000.00 to fix the problem. i've done some research online and there are lots of others that's having the same problem that i am. i've contacted ford several times and they refuse to fix this issue...even though it's under a recall. i'd really appreciate it someone could get this problem resolved. it's dangerous and now i have to worry about how i'm going to get where my kids and i need to go every day.

The steering components for my front end frequently break and the transmission has been rough ever since i got my car in 2015

Tl* the contact owns a 2011 ford fusion. the contact stated that the power steering was faulty and the steering wheel was difficult to turn. the vehicle was unable to be driven. a message indicating 'power steering fault' was displayed on the instrument panel. the vehicle was towed to brinson ford (2970 state hwy 31 e, athens, tx 75751, (903) 676-5200) where it was diagnosed that a new power steering system needed to be installed. the vehicle was repaired. the manufacturer was made aware of the failure and did not assist. the failure mileage was 23,700.

Power steering assist fualt.. drove fine and the steering went out while driving during a turn. almost hit another car.this was a a state highway through town.

Tl* the contact owns a 2011 ford fusion. while driving 45 mph, the steering wheel failed to operate intermittently. the contact pulled over and restarted the vehicle. the steering returned to normal and the contact was able to drive home. the contact stated that the vehicle was experiencing the same failure as listed in nhtsa campaign number: 15v340000 (steering). sunnyvale ford (650 east el camino real, sunnyvale, ca 94087, 888-598-7525) informed the contact that the front lower control arm needed to be repaired. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 120,000.

Dear sirs, my vehicle suddenly showed "power steering assist fault" while i driving on the street. and steering column locked. i immediately slow down and pullover the roadside. after this, steering column can be turned, but very hard and only within a narrow angle. therefore i go online to check, and found out my ford fusion 2011 should be under "nhtsa safety recall no. 15v340000 - loss of electric power steering assist.(power steering control module (pscm) failed)" please check my vin [xxx], it should be under "ford's recall list". thanks for your help and hope can get your reply soon! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Power steering steer gear quit working

Tl* the contact owns a 2011 ford fusion. while driving 30 mph, the power steering assist fault warning indicator illuminated and the steering seized. the vehicle was taken to sunset ford (11700 gravois rd, st. louis, mo 63127, 888-642-6776) where it was diagnosed that the power steering rack had fractured. the vehicle was repaired. the manufacturer was notified of the failure and a complaint was filed. the failure mileage was approximately 158,000. *tt consumer stated steering went out driving 30mph driving down the highway. with great difficulty consumer was able to get off the highway. consumer found out only certain fusions made in certain plants were covered in the recall but not theirs. *jb

Tl* the contact owns a 2011 ford fusion. while driving at an unknown speed, the steering lost power without warning. the vehicle was taken to an independent mechanic who diagnosed that the power steering module needed to be replaced. the manufacturer was made aware of the failure and stated that there was no recall. the vehicle was not repaired. the dealer was not contacted. the failure mileage was 124,157.

1)power steering assist fault error message. no power steering. 2)service trac control error message 3)cruise control sticking at a high speed so can't use it.

On a monday morning a light on my dashboard came on and it said steering power service now, this cause the steering wheel to become stiff and hard to control. while i look all over under the hood to find the steering power fuel reservoir i couldn't find one. on wednesday afternoon as i was driving a sharp corner it was difficult for me to turn the steering wheel and i lost control of the car ending up hitting the bridge in the road. the low traction as well came on when the steering power light appeared.

Tl* the contact owns a 2011 ford fusion. the contact stated that the power steering was faulty and the steering wheel seized when turning. the contact had to use more effort than usual to make turns. also, the power steering warning indicator illuminated. the vehicle was towed to the contact's home. the vehicle was taken to roundtree ford (8770 business park dr, shreveport, la 71105, (318) 798-3673) and they kept the vehicle for a week, but it was not diagnosed or repaired. the manufacturer was made aware of the failure and did not assist. the failure mileage was 75,000.

Ford fusion 2011, bought new from the same ford dealer, who serviced it and checked it out when i bought it from friends. same ford dealer claimed car was 100% but less than 2 months later power steering completely failed. when i started car from stationary, lights said: power steering assist fault and i could not turn the wheel at all. switched off, restarted seemed fine. i am student, have to make do, do not have many options! next time i started, it said power steering assist fault, and i could not turn the steering wheel at all! i did not know what to do. next time it started fine, but the 3rd time, it refused to correct itself. upon further investigation, it seems steering could have failed any time while i was driving! had to tow it back to same ford dealer. cannot drive car at all! apparently ford refuses to grant a recall for our car even though all over internet, it is clear that this very same model and year was recalled for this very same reason. cannot afford to pay extra $2,000. i'm a student, just paid off the car in good faith, no extra money, yet no use of it, been more than 6 months. ford owes us! no control over steering, the power steering assist system is known to have failed and dangerous and should be recalled!

I was driving this vehicle on highway turning on curb with 40 mph and promptly my steering lost power got locked i couldn't do nothing i just turned flashes on and braked someone in the back hit me and run away.

My fiance went to start the care to go to work and the power steering assist failure and service advancetrac warnings were on. she couldn't even turn the steering wheel. if she had been driving with our 2 year old son in the cat they could have been killed. there are many others that i have found with the same problems why had this not been recalled, serious injury or death could occur. then there would be multiple lawsuits

While driving on the interstate, the steering locked up , i put on my hazard lights and eased my way to the shoulder not causing an accident. it happened again as i was coming home i turned onto my street and before i could line the steering wheel back to it's proper position it locked up again. knowing that it has an electronic pump i automatically checked the fuse. there was nothing wrong. i had it towed to have it put on a machine and i was told it was a faulty pump and i was not the first person they had talked to about this. so i'm making this contact because this is not some wearing out of a part over time, this is a part that 'needed to be recalled and/or should have been recalled before it becomes a very serious incident. i file this complaint not only for myself but for all the other vehicles out there that may have this same malfunction. not only those with vehicles but the pedestrians young and old who are put in harms way. as a suggestion to the ford motor company before their focus is just how many vehicles we can put out and in return the billions of dollars being made at the full subjection of innocent hard working people. it's not right and something needs to be done very soon. to this day i have to leave a vehicle parked that is being paid and insured which is not fair to me and i ask that i'm contacted soon to resolve this most serious matter.

Tl* the contact owns a 2011 ford fusion. while driving 45 mph, an audible chime was heard and the power steering assist warning indicator illuminated. the vehicle became difficult to maneuver and was taken to an independent mechanic to be diagnosed. the contact was informed that the power steering gear needed to be replaced. the vehicle was not repaired. a dealer was not contacted. the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the manufacturer was informed of the failure. the approximate failure mileage was 82,660.

Went to work while parking the car in the street the electric power steering fail. i call one dealer told me no appointment for at least 3 weeks i will contact another dealer. i had it checked by an independent mechanic he said that the power electric rack-and-pinion fail. can't drive the car i was lucky it happened when i was parking and not when i was driving

My airbag light has been on for a month now and every time i call ford they tell me that my car isn't up for a recall. this is very dangerous and it has affected my horn, or anything else controlling my steering wheel. my power steering has been replaced twice. i need for someone to check into this matter for me please

Tl* the contact owns a 2011 ford fusion. the contact stated that the power steering malfunctioned due to a previous unknown recall repair in 2015. the power steering modulator was reprogrammed, but the power steering gear was not replaced. recently, the power steering gear failed. corwin ford tri cities (1225 n autoplex way, pasco, wa 99301, (509) 544- 8000) offered to pay for the power steering gear to be replaced, but refused to pay to repair the steering column and steering wheel. the manufacturer was contacted and agreed with the dealer. the failure mileage was 134,400.

Some times my power steering doesn't work & goes to manual, went to dealer in 2017 and was told no recalls on my vehicle, now i was told miles went 2 150,000 some miles & mine are over that, this could cause a problem if it happens while driving could cause accident, happened after i started to drive down street

When starting the car the steering (in stationary position) locks up and power steering failure light comes on. i turn the car off and re start and its fine. the steering wheel has become hard to manuever and makes a noise especially on left turns. problem is progressively getting worse.there is a current recall for this problem, and my ford dealer refuses to cover the fix because it has over 100,000 miles.

Tl* the contact owns a 2011 ford fusion. while driving 25 mph, the power steering seized and the steering wheel could not be turned. also, "power steering assist" appeared on the instrument panel. the vehicle was taken to lebanon ford (425 miracle mile, lebanon, nh 03766, (603) 448-3363), but no assistance was provided. the vehicle remained at the dealer and had not been diagnosed or repaired. the manufacturer was not notified. the failure mileage was 157,000.

Tl* the contact owns a 2011 ford fusion. while driving approximately 15-20 mph, the power steering assist warning indicator illuminated and the vehicle became difficult to maneuver. the vehicle was towed to an independent mechanic who diagnosed that the electronic steering gear needed to be replaced. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 15v340000 (steering). stoneham ford (located at 185 main st, stoneham, ma 02180, (877) 204-2822) and the manufacturer were notified of the failure. the approximate failure mileage was 112,000.

Power steering and traction control were lost. i was just told by the dealership service department that it was because i had the spare tire on my vehicle.

As driving the power steering assist failed causing the vehicle to go to manual steering and losing control in a turn. this is my daughter's car who's going to college and has to drive down the mountain in order to get to and from college is a major safety issue because if she was going around a turn down the mountain the vehicle would have went off the side of the mountain. why does ford make these vehicles with this type of issue. this is a life-or-death issue.

My son started his fusion and the power assist fault light came on. he couldn't turn the steering wheel. the car was shut off, and when i arrived and started it, it was fine after being put in reverse. i researched recalls and found many on this vehicle. air bags,lug nuts,power assist to name a few. i called ford and they ran the vin #, they said the number was not covered. how can certain #'s be covered when they all have the same problem !? i guess the only fix is to to have people who can't afford to fix it ($2000) drive unsafely because ford won't admit they are in the wrong ! i can only hope nothing happens while he is driving..

On dec 22, daughter was backing out of parking spot and was un-able to turn the steering wheel. ( powder steering fault appeared on the dash ) pulled back into the parking spot turned off car and called me for help. when we started the cart the fault went away and was able to drive the car home without issue. had the car towed to imperial ford, they had the car for a week and was unable to duplicate the error fault. no repair done.

Was driving on the freeway and my car started jolting and all of a sudden i lost my power steering. i had to pull off on the side of the road and then two lights came on. one said fix power steering now, and something about advancetrac. we tried disconnecting the battery over night and that did nothing. we'll be taking it in to the dealrship this morning

My power steering will go out randomly when i am driving.

My 2011 ford fusion i lost control of my car and this happen out the blue no warning as i was driving my car at about 40 mph i lost the ability to control my car i was unable to turn off the highway so u coast to the side of the road to avoid any collision this issue has left me with no way of getting to and from work and i lost a day of work i have been trying to figure out how to get the problem fixed i am aware of the recall that my car has on it and i am not able to get the problem solved i am being told that the recall has expired but i don't know how it can expire when the issue was not fixed there are 29 recalls on my car to be told that they can't honor the recall i bought my car from a used car lot and i was not informed on the recalls but 29 recalls on one vehicle and for me to be told by one of ford representative that the recall has expired and the issue was never resolved this is a problem i have to get to work and get my mom to dyalisis to the doctor this is a issue that i have to deal with because of faulty manufacturer issues for a problem that has been made aware to the company ,refusing to take care of the issues with my car i don't understand how the recall has expired but the problem was never fix this issue has to be reported to the manufacturer or the car need to be recall and the only way it could not be honored is if the manufacturer is no longer manufacturing the parts and they still are making the parts to get the issue resolved this is by far the most inconsiderate thing told.ford needs to fix the issue with this car it's never been resolved i understand if the issue was taken care of and i am trying to get the problem fixed again that isn't the case the initial problem was never dealt with and i have to suffer because of bad manufacturing if the issue is the fault of the company then they need to get the problem taken cared of.

Takata recall so i have read there are recalls on the power steering but not on my car and my power steering had failed on me only have the car for a year now, i was driving on a not so icy road and my advancetrac came on so i have gotten to my destination and when i got back in my car my steering power had went out and now they are saying my rack pinion needs to be fixed

Tl* the contact owns a 2011 ford fusion. while driving various speeds, the steering wheel seized. the contact mentioned that when the vehicle was first started, the steering wheel seized. once the vehicle was restarted, the steering wheel was operable. the contact also mentioned that the steering wheel felt looser than normal. the vehicle was taken to adamson ford (1922 2nd ave s, birmingham, al 35233, (844) 352-6600) where it was diagnosed that the power steering and control module needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 184,000.

While turning left in an intersection, i lost the ability to steer. i hit the brakes and stopped in the middle of the intersection. fortunately, nobody hit me. the words "power steering assist fault" appeared on the console. turning the car off and back on restored power steering. two days later, when starting the car, the same error appeared. again, turning the car off and on restored power steering. apparently i'm not covered under recall 15s18. i may be covered under extended coverage (15n01) but the dealer said that i will only be covered if some code appears, and didn't have an appointment to check for three weeks. i contacted ford customer service through facebook, but the employee was unhelpful, and just directed me to deal with the dealer, even though the dealer can't see me.

The power steering on my car stopped working as i was driving. luckily, i was local and was able to get the car to a mechanic. the mechanic said the car needs a new power steering rack and pinion even though te car has less than 75k miles on it.

Power steering keeps going out. mechanic fixes but only last a few miles ththeththen goes out again.

Power steering went out while driving

Tl* the contact owns a 2011 ford fusion. while driving approximately 45 mph, the service power steering warning indicator illuminated and the power steering ability failed. the contact pulled into a parking lot and turned off the vehicle. when the vehicle was restarted, the power steering seized. the vehicle was taken to an independent mechanic who stated that the steering rack failed and needed replacement. the vehicle was not taken to a dealer for diagnostic testing. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 132,000.

Power steering assist light came on and car is extremely hard to steer. i drove to town fine parked came out of store and this light was on.

While driving my power steering assist light came on i park my car came out an hour later and the same thing can't move the wheel

Steering keeps pulling to the left, dome lights stay on while driving

Power steering fault light came on when started, power steering stopped working, which makes it dangerous. restarted it worked, couple days later did the same thing.. vehicle was stationary. afraid to drive vehicle, may happen on highway. 7

Tl* the contact owns a 2011 ford fusion. while driving 65 mph and changing lanes, the steering wheel became difficult to turn. in addition, the check engine, low tire pressure, and stability control system warning indicators were illuminated. the contact called cavalier ford (1515b s. military hwy, chesapeake, va 23320, 866-385-6930) and was informed that the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the vehicle was not diagnosed or repaired. the manufacturer was contacted and did not assist. the failure mileage was 115,702.

I was driving home when out of nowhere my car starts dinging saying 'service power steering now' & i lost control of the power steering.. the wheel immediately locked.

Tl* the contact owns a 2011 ford fusion. while driving 25 mph, the power steering assist fault indicator illuminated and the steering seized. as a result, the entire passenger side of the vehicle struck a guardrail. the air bag did not deploy. there were no injuries and a police report was not filed. the vehicle was not towed, diagnosed, or repaired. the manufacturer and dealer were not notified of the failure. the failure mileage was approximately 72,000. *tt manufacturer and they informed the consumer that there is a program currently for the power steering assistance. *jb

I was never contacted about any recalls. my mother contacted me through email to see if i knew about the airbag recall. 2 recalls i only learned about today by checking my credit report because the agency that holds the title reported my account for non-payment. i recieved a carfax report when i purchased the vehicle august 2017 from drivetime. i was told there were no recalls on the vehicle. now, i am seeing 4 recalls, 2 of which (2014 & 2016) have appeared only now that the vehicle is being serviced. i was probably the only idiot in america that would have bought the high-mileage, over-priced vehicle in the 1st place. i was told it had been a fleet vehicle for a rental car agency. i thought i was getting a safe vehicle. but my feeling now, is that it should have never been sold. i'm not sure what to do. the vehicle may get repossessed and i am feeling cheated. i sent the car to the 1st auto body shop and they wanted $1470 for all the repairs. i called ford motor company, they told me the car could get repaired free of charge at an authorized ford dealer. i had the car towed to the 2nd shop. the car has been at that dealership since february 1st. my estimate is about $260. i'm not sure what i'm expecting to happen, but i attached a photo of the fuel overflow hose leaking fuel even when the tank was not full. it would do this regularly and that is 1 of the 2 new recalls that appeared. i'm scared to drive this car. i just want some reliable answers and solutions before i shell out any further money on a car that has put me, my family and other people at risk. please help. thanks in advance.......

2011 ford fusion. consumers writes in regard to vehicle being unable to ungergo safety recall repairs and having many malfunctions. *as the consumer stated engine, fuel system, and steering all malfunctioned and the dealer refused to repair the vehicle. *js