Problems with 2004 Ford Freestar ELECTRICAL SYSTEM

Tl* the contact owns a 2004 ford freestar. while the vehicle was undergoing routine maintenance by an independent mechanic, the contact was informed that the control arm was protruding through the frame and created a hole. in addition, the check engine indicator illuminated. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was contacted and did not assist. the failure mileage was approximately 212,000. *bf consumer stated transmission just started to slip and makes a thud sometimes slips bad. consumer has changed the transmission oil and filters.*jb

The indiana alpr tracking system causes electrical malfunctions including the abs brake system and various other unknown malfunctions. the abs module has failed on the subject vehicle and the alpr attacks continue. these alpr attacks are initiated by electrical apparatus on top of telephne poles and on police cars. these attacks can be heard by sudden unexpected loud thumping on my dashboard which could cause an accident in addition to the abs brake system failure. these attacks occur both in motion and when stationary. the thumping is expecially surprising in traffic and could easily cause an accident. plus, i do not have abs protection on slick roads

Everytime i stop at either a stoplight or stop sign it stalls out. the battery light comes on and then goes back off. i am able to restart it back up and continue it on. i have had the electrical computer fixed and had a full tune up done and it still stalls out.

My van has a problem with water, that is when it rains the vehicle starts having problems with several components. (ie engine misfire, transmission fails to shift properly, door looks refuse to operate properly, among other weird things) this happens every time it rains. the problem as i have being able to trace it, is that the water that comes off the front windshield and into the plastic that covers the cowl area ( where the wipers are) drips on to the main electric wire harness connection that comes from the inside of the car and connects to the engine bay wire harness. as the wire harness connector gets wet, the vehicle starts acting up. i took the van to my mechanic but he was unable to find a problem, it was dry. i took the vehicle to a ford dealer and, to my surprise, they knew about the problem but told me i had to pay the repair because its covered on a technical service bulletin (tsb 06-14-10) but its not a recall. how can this not be a recall when the van is going along well and as soon as it starts raining, i start having drive ability issues, transmissions starts acting up, engine starts acting up, some times stalls, in general i have a vehicle that appears to be "allergic to water." this issue happens any time it stars raining heavily whether on the highway or city street or my driveway for that matter, if its raining i have to take my wife's car because if not i know will have to be dealing with an uncooperative vehicle. ps. i put a date on the "when did this happen" field but this is an ongoing issue.

Like many others who have complained about electrical problems on the ford freestar, i have to add my complaint regarding my 2004 ford freestar. first of all, when i bought my van used about 4 years ago, i did research on it, and learned about the issue of water getting into the pcm. so i took the van to a ford dealership - campbell ford in niles michigan - and one of their mechanics dried and sealed the pcm, along with the area at the base of the windshield that is prone to leak. that was two years ago (this van also had the torque converter work done by the previous owner). so here's the problem i'm having now: when driving, occasionally for no apparent reason, my radio goes dead, no time, no display, no music, and then the brake and abs light appear on the dash, along with the battery light and airbag light. this lasts for a few seconds, and then everything returns to normal (sometimes the battery light stays on permanently). when this happens i lose no power and the van drives like normal. that might occur 4 - 5 times / outing. i replaced the battery a few days ago and this has made no difference.

Problem #1 the passenger side window will not work . it's controll module was replaced it worked one time and stopped working again. problem #2 the drive axle broke in traffic luckily we were stopping and were only going about 5 mph. problem #3 today after a night of heavy rain when the van was unlocked the radio came on before the key was even in the ignition. which brings us to problem #4 the biggest and no doubt most expensive. the van started and was running kind of sluggish but ran fine in reverse but if you shift to drive the van shuts off. you cannot start it in neutral either. i have had 2 independent mechanics look at it today both say it is the torque converter. i looked it up and there is a recall but of course it's the weekend and i can't call to see if it's covered.

This vehicle i received numerous recalls and had many problems with this vehicle. major electrical problems. when it would rain and get car wash the electrical system would malfunction and cause engine not to run properly and check engine light would come on. in april of 2016 engine was malfunctioning and caused me to get in accident. this vehicle has since been impounded and loan company santander trying to bill me for remainder of loan and now causing major credit issues. i would like this to be covered by ford/carmax for selling my family an unsafe vehicle which could have resulted in critical injury or worse.

The 2004 freestar is shorting out all the sensors are shorting out u took it to be put on machine and it cane back with 17 sensors malfunction going on and it's the only vechele i own and i've googled the problem and i see 100000 other people are having the same problem what should i do i might be driving down the road and the vraje sensor is going and i can't stop i'm not rich i cantvgo buy another van please help me

The power control module (pcm) gets wet . the car will then exhibit various failures including engine stop, transmission failure to engage, engine code indicators. this can happen when stationary (transmission won't engage ) or in motion( engine will shut off above certain speeds, may be 35-45miles per hour) or the transmission will begin slipping. ford has issued a technical bulletin tsb 06-14-10 on this issue

While driving my 4 children all but one in a car seat, my car just died without warning, my car starting rolling backwards before i had even realized it shut down. in panic i got the car stopped and put into park and got hazards on and then tried starting car and it fired right back up. i brought it to mechanic to be told its the air filter, changed that then got told its the mass air flow sensor, replaced that then was told that's not it. finally someone said its the pcm!! no one can do it but ford so i called ford, ford says that cannot do it!! go figure, so i am now scrambling for the money and for the parts and for the mechanic to fix this. and from what i can follow from the other complaints its not just me this happening to over and over again. this is a faulty make and should not have to come out of the customers pocket anymore. ford should pick up the pieces.

My car has spent 10 days at ford to be serviced after having the safety recall service for the torque converter performed. the vehicle was behaving unpredictably, sometimes stalling out while idled, stalling out while in motion, sometimes idling with high or low rpms. the dealership took it back in to check the torque converter, they then said it wasn't the torque converter but the throttle body, they then cleaned that and said it's not the throttle body, it's the pcm. the pcm is taking on water from a flawed design of the above pcm where water is retained and eventually leaks on to the connector. this of course is not covered by ford, and can cost up to $1200 to replace. this issue creates a number of different symptoms making it hard to identify the origin of the problem. causing extended stays for maintenance. this should be rectified by ford and not it's customers as there's no way this flaw can be caused by user error, it's a design flaw that should not exist.

2nd time that this has happened. was driving when the van started bucking/sputtering/surging. it would die and then fire right back up just to do it once again. soaked pcm connector was to blame both times. this is obviously a design flaw by ford and needs to be taken care of. i'm glad i was not on the interstate or in the middle of an intersection.

I was driving the vehicle and it was raining outside and as i was driving all of a sudden my car just died in the middle of the freeway no warning ,no nothing just died i almost was rear ended, i took it to a mechanic who said the pcm is not sealed properly and got wet and fried out this is unbelievable that ford would see tons of these complaints like i have seen online same problems and put people lives and their children's lives in danger with this poor manufacturing. what can i do ??? thank you [xxx] vin unavailable information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr*jb

Started sputtering, jerking, and stalling pcm was wet causing all kinds of havic lost power going into a turn and almost went into a ditch ford needs to recall this ongoing problem and get it fixed before something major happens alot of people are complaining and ford knows it is there fault and they have a problem but refuses to take care of it.

Different things are happening. my van idles at a higher rpm. my van doesnt want to crank on the first turn of the key. my van is possibly miss-firing. my front wiper motor has stopped. my alternator was replaced. now my battery light comes on but then may go off. my car shuts off when idles, my battery light is on. nothing but the engine cranked, but battery light is on. my battery was replaced with in 6 months before this. sometimes the side doors decide to open when button is pushed and sometimes they do not. i have been told that the problem is with water getting into the pcm. water should not be able to get into this area. there is not time frame as to how long this has been damaged, but it is a problem. it needs to be fixed. when researching the internet i find that this is almost everyone's answer to their problem, i feel that it is an issue that needs some attention from ford to recognize again. yes sometimes these problems can be due to something else but when all of the other items have been fixed or replaced and it continues then it is a problem.

Had the torque recall done last august by a local dealership, and while accelerating yesterday i lost all control of the vehicle and the engine stalled, transmission is now shot and the pcm is damaged from the moisture even though i had completed the tsb the dealership advised me of. several sensors kept failing randomly, and would only last about a month. *tr

While driving on the freeway at 55 mph my vehicle lurched forward drastically and then stalled. i was able to get it to the side of the road coasting as i was in the outside lane. i could restart the car but only go 50-100 feet and it would stall again. i managed to get it off the road into a parking lot and found out the car wouldn't go into reverse. although i could go forward. i am now being told that there was a torque converter recall for this year and make of car but not for my vehicle. i am being told the transmission will need rebuilt and be at a cost of 3000-3900 dollars. the car has approx. 102,000 miles on it. i was told by the transmission shop this is a common problem with this car even if they are repaired they tend to have problems again. it should be noted that it had snowed a large volume that day and there was a lot of water on the roadway. *tr

Stopped at a stop sign and the van would not move. no gears worked. couple days later, it drove fine. couple days later no gears again. (and the torque converter was replaced under recall in 2012) now won't start and dashboard goes crazy after the key is out. with all the transmission problems and the wet pcm problems, i can't believe ford doesn't have to recall these van because of the pcm!! this vehicle is a hazard to drive. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated that the rear door latch was loose. the latch required readjustment in order to connect the latch. the contact also indicated that the plastic piece on the rear seat lever fractured and the bottom latch was used as a temporary option to lift the seat up and down. the front passenger side window also failed to open and close. the motor for the window regulator was replaced but the failure recurred and the window on the passengers side still would not open and close. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 120,000.

I was traveling on a busy road last sunday. my van completely shut down with no warning. i had no power steering or power brakes and was almost rear-ended. thank god i managed to get to the side of the road. i started it again and it happened again three more times. i had it towed to jim's auto service and they think it could be related to water leakage onto the computer. i called ford to ask about this and they said that they knew nothing about this but i found information about this problem all over the internet. i asked them how could my mechanic know about this and they didn't?! they told me to take it to a ford dealership. i am 60 years old and babysit my grandchildren full time and i am afraid to drive them in this vehicle! i also do not have the money for major repairs. i hung up with ford feeling frustrated since this could have been a fatal situation if i had been on the highway with my granddaughter. *js

We replaced the torque converter about a year ago, on our own; we were not familiar with the recall on that part. the van started to exhibit same issues a few weeks later. we went to the dealer where we learned of the torque converter recall. dealer stated that this time, it was a bad transmission, he informed us that due to us paying out of our own pocket for the torque converter, he would take that money off of the price of replacement transmission; we had issues with that deal. now, about a year later, the van would not go into gear. we took it to a dealer who gave us a hard time with the three year warranty which came along with the replacement transmission; the van was at the dealer for over two weeks. once we agreed to pay out of our own pocket, we were told that the wiring between computer and transmission was dirty; they stated that it was now fixed. now three weeks later, same issue; we took it to a mechanic who found water in the computer. *tr

Tl* the contact owns a 2004 ford freestar. the contact stated while driving 70 mph, the check engine and trans axle lights illuminated on the instrument panel. immediately after, the vehicle stalled and was not able to be restarted. the vehicle was towed to an independent mechanic. the technician was unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was unknown.

After a rain van stalled in the middle of heavy traffic and would not restart.after several hours van would not start.i had van towed to a repair shop, pcm was replaced.@present headlights not working properly,air conditioning,horn,seat belt chimes not working at all.local dealership unable to repair.van continues to run rough. *tr

Rpm's surge, loss of power while driving, already had recalls done and still having problems, trans axle light comes on when doing highway speeds., i think the recall needs to be on the electrical system and where the main computer is located. the main computer is right beneath the awning for the wiper assembly...lots of potential water damage and many unhappy customers. this is supposed to be a family vehicle and it is more like driving a ticking time bomb. i would hate to be on the highway and the vehicle just suddenly stop. not good ford!!! not good! *tr

In good weather without warning the engine stalled in traffic. restarted, but the engine ran extremely rough. also the transmission would not go into reverse. managed to get to a independent service shop. there the technician found water in the pcm. dried out pcm and car ran fine. then the transmission light came on. now they found water in the transmission connector. two weeks later the car would often not start, and when it did the transmission would not shift out of first gear. on our third visit they replaced the throttle position sensor (tps). one week later same symptoms, this time tps and mass airflow sensors have failed. the problems are all related to the wet pcm! recall this car, now!!!!! *tr

Pcm gets wet and causes all kinds of problems! should be a recall! can cause vehicle to just stop while driving, shorts out things. turns lights, radio, etc on even when van not on. problems with starting when it rains. cd player and cruise control no longer work, did the pcm fry them too?? dangerous accidents could happen and i am terrified to drive it but it is only vehicle i have. please help get a recall!! *tr

Driving south on i 75,returning from a week's vacation, in medium saturday traffic the car started to act up. lights, warning lights, gauges, even the temperature and compass started flashing and going on and off. there was an exit a mile ahead when the engine died, right in front of a semi. i had to swerve to the side of the road to narrowly avoid an accident. the car would not start after that. i had to arrange a tow and was left stranded for five days. the ford dealer up north could not get the part for three weeks. now it's at a ford dealer here, by detroit, for over a week. they said it will cost over one thousand dollars to replace the pcm. looking on line i see all the complaints and repairs reported about this car, and you are doing nothing?? after seeing the pcm and the repairs to fix the problem you have to wonder why the brain of the car is in a spot where it can get wet, and why there are holes in the top to let water in? how many problems, accidents,or deaths do there have to be to start a recall???? *tr

Almost every time we start the van, the odometer has all dashes through the reading and the speedometer will not work. after restarting the van sometimes several times it fixes itself. the problem has been getting progressively worse. i have been seeing a lot of information in forums about water getting on the pcm due to a manufacture error, but have not seen a recall for the issue. after removal of the air [xxx] to do minor maintenance to the vehicle water is able to seep pass a misplaced spot weld and drip on top of the pcm unit. damage to the unit causes several issues including the problem i am facing with my van. *tr information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

In november of 2013, our 2004 ford freestar quit working. yes, we had the torque converter recalled and put on back when they had that recall. november was the first time we had this happen to our car. it was raining, and our car would not go into gear, it quit working. what made this bad is that it was on the freeway! my husband put it into neutral, but we still did not have steering capabilities and managed to get us over to the shoulder. we had to be towed to a dealership. the dealership then stated that many people were having the same issue with the electronics getting wet, so he dried it, then let it set for a couple days and caulked it. we thought that would end those problems. not. (note: this had cost us 450.00) then less than 2 months, the same exact thing happens, only this time we are stuck in a shopping center and could not get our car into gear again. we took it back to the dealership to which they replied that we needed a new electric module. how much? $1500.00!!! in less than 2 months, we spent almost 2,000.00! this was done in february. here it is now april and guess what? the same exact problem is taking place again!! we are not alone, there are many people facing the same problems we have had, look around at the boards online and you will see that everyone has the same issues!! some investigations need to be opened or reopened as this is not resolved and lawsuits will be filed if someone gets hurt. *js

Was driving with cruise control and vehicle started lurching while driving. while in park rpms go up and down. feel like vehicle is struggling. had recall issue taken care of last month. doors also lock when they want to and sometimes windows don't work. always happens after rain. *tr

Recently had the transmission torque converter changed under recall. today it was running rough, and would stall out. it was a dangerous situation as i was in heavy traffic at the time. it seems that this problem. has happened to many other owners of the same car. *tr

While my husband was on his way home from work he came upon a red light. when the light turned green again he attempted to accelerate but the van would not move. he turned the ignition off and then on again and the van still would not move. all of this occurred without any warning, no lights flashing or any kind of unusual sounds. after having it towed to the dealer we purchased the vehicle from we were told that the van had an electrical problem that needed to be handled at the ford dealer. now what i have been told is that the electronic computer module was the problem and needed to be replaced. this repair cost us $1200 dollars after having the van for just under five months. we are paying close to $13,000 for this van and were not able to drive it safely for at least six months without repair. someone should protect the consumer a little better than they are. this is devastating for my family considering this is our first vehicle and we are still inexperienced with the was dealers prey on their potential customers, ford should be ashamed of how they treat the people who are the one's who keep them in business. i think people should take a stand to refrain from purchasing ford vehicles until they take consumer safety seriously. there should also be a law which states that any used car dealer disclose recall information to the potential buyer before a contract is entered into. the type of problem that we have could have ended in serious injury or death had this happened on the highway. *tr

Hi i am [xxx] was out friday at about 5.30 when my 2004 free star van started acting up it cut off 3 time right at a light this is [xxx] just got the van 6 mos ago for 9,300 at a ford dealer in lexington nc .maybe going to quit buying ford ect car van what ever had to call my dad to come help me the van would not run or start because of the pcm box had water on in it .now ford don't want to do a [xxx] thing but make me pay more money just got the van for 9,300 now got to pay 1,2600 at a ford dealer in whiteville nc i don't have the money but my dad and bother is going to pay for it to get fix this time maybe sale the [xxx] 2004 free star van soon i don't want to but if i don't sale it may happen again to me .ford need to recall this [xxx]now before someone get killed i when down the road and could not control my van and now i have brakes went out to ?????look ford send me my money back 1,12200 to me in whiteville nc 2872 to [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

While driving to take my husband to work in the rain my wipers began to slowly lose power and slow down, then my radio shut off, my head lights began to turn off then off then they loss power, finally my dashboard began to have the oil light and abs light and emergency brake light come on, then the battery light turned on i took it to a mechanic and they said it something electric and maybe the pcm i contacted ford and they said they have no recall for that and can't help me unless i want to pay out of pocket. my mechanic also said they have seen many other ford freestars with this problem as the van was made that the pcm is locatedwhere water comes in with rain and ruins them. we are afraid that an electric problem may cause a misfire and even a fire to the vehicle.this is my only vehicle i have and strongly depend on it since i am 6.5 months pregnant and have a 2 year old and am afraid of being stranded somewhere with him. had i known that this car was so unreliable and irresponsible for their mistakes and un willing to help, i would of purchased a foreign car with better warranty and quality as well as better service. *tr

As i see this is a very common problem with all model year freestar vans. water leaks onto the pcm and shorts out then your van won't run or if it does not very well. mine won't start and gives all kinds of random mil codes. was diagnosed with water in pcm. plain and simple ford needs to issue a recall for this because all the vans have it or will get it. *tr

While driving my son to school, vehicle stalled at 45 mph and engine died. got vehicle started again, died again, managed to get vehicle back home. this issue has been happening intermittently ever since with no warning engine will die while driving vehicle. i have been advised by a mechanic that this is due to the pcm getting wet repeatedly. after researching issue on-line, this appears to be a design issue that ford should address immediately before it results in a fatality. *tr

I drove my car to work in the morning. at 2pm, i tried to drive, but could not. the car started, but i could not move forward or backward. i had no symptoms that a problem was about to happen before this. when the tow guy came, he moved the car by hand with the engine running. he was able to drive it a tiny bit sometimes forward and sometimes back, but sometimes not at all. we towed it to medford ford where it was diagnosed as needing a whole new computer brain. they said there was "moisture" on the computer. the estimate for repair is $1,042 plus tax. i told them we had the brain replaced 15 months ago (on 12/8/11); they said there is only a warranty for 12 months. they said that this vehicle is "notorious" for this problem. see my registered complaint on the 12/8/11 incident (safercar.gov odi no.: 10503670). i have totally broken down in this vehicle 5 times, each for major repairs. (see also, my safercar.gov odi no.: 10397445 for my experience with torque converter failure.) *tr

Car died in heaver rain on major road. all lights lite on dashboard. problem was water intrusion on ecm. repair cost $957.26. ford dealer in levittown claim the followed tsp on problem 18 months later same problem water damage on ecm. repair cost this time $2695.97. claim there was no tsp on problem. had to show them the tsp and they still are not following it. *tr

Cpsc#i1320440. 2004 ford freestar. consumer stated after driving the car in the rain, a few days afterwards the vehicle spurts and shakes violently. *ln the consumer also stated the check engine light would come on and flash. the vehicle also jumped when accelerating and vibrated while at a stop. the consumer stated as soon as she drove the vehicle in the rain, the problem started again. the vehicle then stalled while in park.

2004 ford freestar ses i changed the rear brakes on 1/20/2013 noticed the left rear wheel was rusting out. today 2/24/2013 went to install a car sear & noticed the bench seat in the back was rocking slightly. the anchor point on the left rear is rusted out and moving. upon inspection i noticed that i can see down to the ground where the anchor point has rusted out. i have had to replace numerous parts on this van over the last two years. to date i have replaced: 3 ignition coils, (this is the main problem whenever heavy rain or snow has happened and i start to throw misfire codes), 3 camshaft position sensors, 2 driver side window controls & motors, (the window doesn't want to work half the time so we leave it cracked open with the rain guards), an egr valve, and a clockspring. i have never had so many problems with this vehicle in such a short amount of time. *tr

Returning from a 'dump run', i noticed the plastic cover for the 3rd row passenger seat, driver side, had been dislodged and was lying on the floor. i went to reconnect it and i found the latch 'floating'. it was no longer part of the vehicle. i could see out through the wheel well. after further inspection, i saw that the welded plate, that should be part of the van was no longer attached. i haven't looked at the tire for damage, yet. this is a design and manufacturing error, as the latch bracket used to secure the passenger seat in place, needs to be a permanent part of the vehicle. the van isn't too old, and should last many more years/miles and for this piece to come loose, is a safety issue as well as a quality issue. i'm afraid to take it to the local ford dealer for fear of being gouged on the cost to repair, which should be at ford's cost. if this was a pick up truck with exposure to the elements all the time, i could see a rust issue. this vehicle is lightly used and garaged nightly, so it shouldn't happen - ever. the other comments on this page are all similar to my experience with this part. right now, i'm using a strap to hold the piece in place, stretching to the latch on the passenger side. comment: this van has had too many quality issues since we purchased it in 2006 - torque converter replaced, driver seat heater replaced, transmission replaced, cruise control switch mech. replaced, ignition replaced. *tr

Our 2004 ford freestar stalled, and then surged after accelerating from a stop. the next day the check engine light came on. we took it to a local ford dealer, capital city ford in indianapolis, who in indicated the code was for a fuel pump problem. we paid over $800 to have the fuel pump replaced on december 27th. in late february the van began to stall and surge again. we suspected the same problem. it continued to do this off and on for the next two weeks and on march 8th the check engine light came on again. we took it back to the same ford dealer and they said the initial code was for the same error, but when another mechanic/technician checked the code it came up with a different problem. we were advised that the there was "moisture" getting into the pcm causing the problem and not only was it causing the engine to stall, but was giving wrong error codes. the replacement of the pcm was estimated to be a +$1,000 cost. we were advised that it "seemed to be" a design flaw in the location of the pcm in that it is in line with the waterflow from the windshield. after much research on the internet on this issue, it appears it is a long-standing issue with many owners of this vehicle and even with replacement of the pcm the problem will happen again due to the design flaw. the safety risk related to engine stalls due to the failure of the pcm is unacceptable. the failure of the dealership to identify this well-known problem and charge us for a repair (fuel pump) that was unnecessary is unconscionable. *tr

Having this problem 4 days in a row, engine quits at any speed loss of steering and brakes, car will speed up without the accelerator being moved, ford said water in the computer could cost 1,000 to 1,500. checked on my computer found page after page of the same complaint and ford motor company refuses to fix the problem!! has anybody been killed yet? when is the n.t.s.b going to act. *tr

The pcm internal computer is crashed and cause the veh to run poorly and not start, drained batter, etc - this is an issue with a lot of 2004 freestars as i read online and was told to submit the info so that maybe they will do a recall and get this fixed. thank god it did not happen while driving. *tr

Power train:automatic transmission:control module (tcm, pcm) vehicle speed control the pcm shorted out because it got wet through the cover of the hood. this appears to be a relatively wide-spread problem and if not addressed and repaired correctly, it could happen again. *tr

Pcm module got water in it. had it replaced by dealer, charged 765.02. now 14 months later car back in dealer for same issue and their one year service warranty has expired. about ready to spend another 800.00 to fix. obviously a design flaw, no question about it. *tr

After a major rain storm, tried to start my car and it would start, but would quickly stall. had to have car towed. did not have reverse gear. garage told me i needed a new transmission. did have a recall notice to replace a faulty torque converter, but died before i was able to get scheduled. i believe the problem started with the pcm board getting wet. towed to a ford garage for repairs. hoping that i get treated fairly. i believe ford should pay for entire repair bill - new transmission and new pcm board - after all their faulty parts were the reason for the failure! not able to 'populate' above "affected parts". *tr

The mirrors will only move down and in (toward the vehicle). now the alarm starts blaring for no apparent reason. cd player comes on at will. after reading through the forums, appears my a/c that quit in april 2011 could be connected to the other issues and the fact that the side doors continually open at will even while driving. the dealership says they fixed the doors and can no longer find an issue since they can not recreate the issues with the doors or cd player. these electrical issues are a potential hazard while driving. when ford says that you should not drive the vehicle, then they know there is an issue and should be held responsible to provide alternate transportation. even the measly refund/recall repair with the torque converter does not fix the entire issue. *tr

At 147000 miles, i needed a complete transmission rebuild. this cost me $2800 due to the fact that there were additional parts not common to a standard rebuild. this was sept. 2011. in january, i am able to note online that there is a torque converter recall for this model. i call ford, i'm told there is nothing they can do until the recall is officially released in the 2nd quarter. wait until 2nd quarter, no notice in the mail. i call ford in august and tell them this, i am told that ford will fix the car, it will take approx. 4 days and that no rental car is available during this period. if i suffer a total loss, maybe. basically, i have to be stranded on the side of the road with my two young children before i can get any help with their issue. after rebuild, i start having issues with cylinder 3 misfire. i replace all plugs and wires, still a cylinder 3 misfire as well as overheating and egr valve. replace egr valve, complete radiator change, coil pack, still issues with misfiring and overheating. i understand that this could be a computer issue, however ford fails to realize this and therefore will not issue a recall. not that would help since if they took it into the shop to fix it, i would not be able to get to work in the interim. *tr

Van won't start thought it was fuel pump had it towed & replaced cost $500 van starts then shuts off mechanic said pcm malfunction dealer should fix it! help ford stand by there vehicle! complain. *tr