Problems with 2013 Ford Flex STEERING

Tl* the contact owns a 2013 ford flex. while driving 10 mph and making a left turn, the steering wheel seized without warning. the driver powered off the engine while in traffic. once restarted, the vehicle resumed normal operation. the vehicle was later taken to banner ford (1943 n causeway blvd, mandeville, la 70471, (985) 234-5678) where it was diagnosed that the electric assist steering gear needed to be replaced. the vehicle was in the process of being repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 85,000.

2013 ford flex. consumer writes in regards to illuminated power steering light. *ld the consumer state while driving the power steering went out with a very short notice. while attempting to stop the vehicle slowly ran over a curb. there was no damage. the manufacturer was notified and stated the vehicle was previously repaired for the failure. the manufacturer denied any additional assistance. the dealer denied assistance due to the code only showing that the vehicle failed due to impact, and not that the pscm failure was the cause of the impact.*js

While driving i lost all power steering and almost lost control, thankfully it didn't happen while my wife was driving with the kids. i was able to pull off the road and shut the vehicle off. i restarted and the power steering was restored. this occured several times over the next few days until the power steering just stopped working all together. i checked for recalls and found that there was a recall that included my make, model and year for the loss of power steering assist (recall #15s18) i made an appointment with the sarasota ford dealership and was told upon check in that my vehicle was not covered under this recall. the recall states that it covers model year 2013 ford flex with any engine. with a known, extreemly dangerous issue, i cant understand how my vehicle (expieriencing the exact issue described) is not covered.

While driving my 2013 ford flex the power steering disappeared and i almost lost control of the vehicle. i pulled over and turned it off, when i started it back up the power steering returned to normal. i stopped at my destination but when i returned to leave i found that the power steering was not responding. i drove it home with great difficulty. this repeated several times over the next two weeks, functioning at the start of the day but failing after the vehicle was turned off. the power steering finally gave out altogether. i checked and found that there was a recall that was announced on june 02 of 2015 for this exact issue covering ford flexes from 2010 to 2013. i scheduled an appointment with my ford dealership to get the issue resolved. i was told that my vehicle was manufactured a few months after the recall date, which covered vehicles manufactured up until feb 28th of 2012. i can't understand one, how does a recall cover the years 2010 to 2013 but has an end date for eligibility of 2012?, the recall was announced on june 02 of 2015 and my vehicle suffered the exact same ...

Power steering failed while i was driving on the highway at 70mph. thankfully i was able to successfully bring my vehicle to a stop which was after driving a mile with little-to-no steering. our mechanic informed us that this is definitely a part of the power steering recall on the 2013 ford flex, however when i pull my vin it appears there are no recalls. this is a huge safety concern as i drive 4 children in this vehicle daily. this is not something that i as a consumer caused - i perform my regularly scheduled maintenance and this is not something that i should have to foot the bill for.

Power steering assist fault.took a left turn on a main road in traffic and i hear "dingdingdingding" and the steering wheel pulled out of my hand and was fighting me to go straight, very heavily. almost went into oncoming cars as i tried to pull it back into the turn. almost hit a bus stop with people waiting, but i hit the curb. pinched a chunk out of the tire and scraped up the wheel. i looked it up and is same or similar to ford safety recall 15s18. my vehicle was made less than two months after the recall date limit, so ford claims it is not covered. i am just glad my wife was not driving it, especially with our kids in it. she could not have handled it and could have been very bad. there is no check engine light, no codes, nothing.just the warning displayed. then you press "ok" and it goes away with no more information.

Electronic power steering failure while highway driving between 50-55mph. instrument cluster warning message at exact moment of failure.

While backing out of my driveway the steering started fighting against my input. it became impossible to even park correctly back in the driveway. ended up leaving it in the grass. turned vehicle off, restarted engine and steering resumed to normal. now i don't trust the vehicle at driving speeds.

While driving the cars power steering just failed.

Tl* the contact owns a 2013 ford flex. the contact stated that the electric power steering and advancetrac warning indicators illuminated. also, there was a loss of power steering and the steering wheel was extremely difficult to turn in either direction. tomball ford (22702 tomball pkwy, tomball, tx 77375, 281-351-3060) replaced the gear assembly, core, core return, a bolt and performed a wheel alignment. the vehicle was repaired. the manufacturer was notified of the failures. the failure mileage was not available. the consumer stated the vehicle was not included in the recall. *js

I had problems with both the power steering and the fuel deliver on my flex. in both cases i found recall notices that are exactly the same as noted in the recalls. in the case of the power steering the dealer replaced the module for free because it was still under warranty but said my vehicle was not part of the recall. now i'm having problems with the fuel delivery exactly as described in the recall but the dealer still says my particular vehicle is not part of the recall. i believe there are more vehicles than originally determined that are having problems. the dealer in this case is village ford, 23535 michigan, dearborn, mi. 48124. the car had been sitting while i was working (9 hours) and would crank but not start.

My wife was driving our ford flex when the power steering gave out. not only did it give out it became violently hard to steer. luckily it was at low speed pulling out of our driveway. she did have the neighbors vehicles behind her, but was able to brake safely and avoid a collision. in doing my research i have noted that ford addressed this problem in these vehicles by a recall. my vehicle was just out of range and now my local ford dealer is telling me that they can not do anything for me. i cannot believe that ford can arbitrarily pick a date and cut off when there are obviously still problems with this steering system. my mechanic has advised me that the problem is the power steering module. the same module covered under ford recall 15v340000.

Tl* the contact owns a 2013 ford flex. while driving various speeds, a grinding noise was present coming from the front end of the vehicle. later, while driving, the 'power steering fault' message displayed before the steering wheel seized. the vehicle was towed to the contact's home. the vehicle was taken to autonation ford burleson (850 n burleson blvd, burleson, tx 76028), but the cause of the failure was not determined. the manufacturer was not notified. the failure mileage was 162,000.

‏greeting, ‏i would like to file a complaint about the ford flex 2013 car. ford has already recall some ford 2013 cars with recall#15s18 but and excludes some of them from covering the recall, even though there are faults in those models. ‏the problem may cause collisions, because the steering wheel is not working properly. where the same issue and error message, as well as the repair method, and the car has not been abused, and the complete maintenance has been done with authorized dealership. everyone complains of the same problem and the company still evades responsibility. ‏the vehicle inspection report has been made by the agent, and the solution is matched with the mention in the recall. ‏desired settlement: ‏i think the recall #15s18 should be reviewed and verified to include all subsequent cars for that model. please note: i contacted bbb and file complaint and they instructed me to communicate with nhtsa to report this problem.

The epass electronic drive by wire steering system failed after 60k miles. this was the same epass system in the other 2013 ford flex that were part of the recall for the epass failure. when the epass system failed the vehicle lost power steering and couldn't be driven. i spent $2,500 on the new parts and my car was in the shop for a week.