2014 ford f250 high pressure fuel pump exploded and sent metal throughout my field system. was driving to houston going 80 mph on ih 10 and my truck came to a stop and power steering turned off so i could barely get it off the highway. 18 wheelers were going by me going over 80 mph. we were almost killed. was left in 106 degree heat for over 2 hrs waiting for a tow truck. ford dealer in houston where it was towed (100 miles) wants $14,000.00 to fix the truck.
To whom it may concern, hello, my name is [xxx]. i purchased a truck in tampa florida and i feel i was clearly a case of fraud and i have no idea how to proceed. i can't afford to sue this dealership on my own but i would like to see that they can not continue to operate in this manner or take advantage of other people the way they did me. if you can help me please contact me and i will do whatever it takes to help prosecute these people. [xxx] attached are all the documents of what took place. 1.a dated account of the transaction from me. 2.information from the mechanics i got to help me 3.pictures of the codes that were produced before 24 hours after i had the vehicle. 4.an invoice from ford telling the dealership what needed to happen to repair this truck. 5.a printout the procedures to fix the truck from ford. 6.bill from the person i eventually hired to repair the truck when the dealership refused to guarantee his mechanics work, even though he knew i would be hauling a 9900 pound rv up the east coast highways. thank you for your consideration and time. have a great day, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
The bcm module on 2014 f-250 superduty is attached to the parking brake release plate under the driver's side dashboard. normal use of the parking brake release causes the bcm connector to become loose. after multiple normal uses the bcm connector faults and shuts down the ability to start the vehicle. my issue occurred while driving and i lost ability to monitor speed, rpm, fuel, temp, and other functions. i stopped on the side of the road and turned off my vehicle. it would no longer start. i searched for this problem and found out it was a common problem and 'roadside' steps to fix it (shaking the bcm connector). doing this temporarily fixed the problem. ford stated there is no recall on the issue and would not fix it free of charge. there are multiple videos on youtube for 2013, 2014, 2015 year vehicles with the same problem. even after contacting ford corporate with videos and forum threads they deny an issue exists. the local dealership wanted about $3,500 to 'explore and diagnose the problem'. my issue started when the air bag light flashed when i disengaged the parking brake: https://youtu.be/9svuca9giku then the entire bcm connector failed: https://youtu.be/8i9v6xymxwm
I purchased a certified pre-owned vehicle on november 13, 2016 and have had to return the truck for service more than 4 times for the same issue and the issue is still not fixed. it is my understanding that there is a malfunction with some 2014-2015 f-super duty 6.7l diesel vehicles which may exhibit a mil illuminated with dtc p207f. and that this condition may be associated with the powertrain control module (pcm). in each occasion i was driving the truck and first the engine light would turn on, second, my speed would be limited to less than 50mph, and finally, the engine would go into idle mode with no immediate restart. i have had to tow my truck four times due to this problem. the work order reports indicate that the manufacturer has performed the repairs but the issue continues and they are not able to determine the cause. this defect substantially impairs the use of my truck and has created a safety concern in which i no longer feel safe driving under no circumstance. i demand a replacement or refund that includes all the out of pocket expense occurred for rentals and alternate transportation each time my truck was in for repair with the manufacturer.