We have classified the 29 complaints from 2018 Ford F-150 about ELECTRICAL SYSTEM into the following categories.
Tl* the contact owns a 2018 ford f-150. while driving 40-60 mph the lift gate open without warning, additionally, while the vehicle was parked in driveway the lift gate and windows failed to open. the vehicle was taken to sheehy ford lincoln of gaithersburg 901 n frederick ave, gaithersburg, md 20879 (301) 358-4443 where diagnosed that rodents damaged the soy base wiring. the vehicle was repaired however, the failure recurred. the manufacturer was not contacted. the failure mileage was 26,000.
this is a continuation with complaint number 11307725 already filed. ford f-150 2018 super crew cab 2nd discovery of water leak in cab of truck with wet carpet padding and carpets again only this time the water leak was behind the back seats down the cab wall interior. called our ford dealership back and took our truck back in for them to assess this 2nd water leak. our ford dealership advised that they had to remove the truck bed to find this water leak coming in from the rear cab vents and locking tabs on vents. they also found the carpet insulator was behind the rear vents which caused the vent seal to warp and leak. they had to replace the rear vents completely then they retested for leaks and found no leaks at that time. they also replaced the truck bed bolts and had to respray in the bed liner over the bolts.
Door locks freezing driver door not shutting so unable to drive safely as door will not close
Ford f-150 2018 super crew cab 1st water leak inside of our truck cab created a mildew smell due to wet carpet padding and carpets. water saturated electrical wiring under the door seal protectors on the right-side of the front and rear doors. first noticed a problem driving and applying the brakes we heard a water sloshing sound on the right side of the truck. indications of water in cab and saturated carpet's and wiring went unnoticed due to weather tech full floor mats. we contacted ford corporation online and they advised for us to take it into our dealership to be assessed. our dealership made an appointment a week out, so our truck sat in our garage for an additional week. we used a shop vac and sucked out as much water as we could and left the door windows down to help dry out the interior. the dealership removed and reinstalled the trim panels with silicone sealant on both doors on the right side.
I have noticed my tailgate randomly down but never thought much about it. wednesday the 11th of december 2019 i was towing a car hauler trailer. i drove to my location and made a turn and heard a crunching noise. it turns out the tailgate was down and in a turn it got crunched by the trailer jack. i took it to my ford dealer to have it looked at. it is scheduled for dec 26th. tailgate will need to be replaced. tailgate will need to be replaced.
The transmission will twist the driveshaft at startup, stationary, and cause the rear end to pop very loudly. i've shown ford engineering a video of it, i was told that it was normal. i've never heard of a vehicle doing this before. there is a rattling sound on deceleration, loudest when the engine is cold and lessons or maybe even goes away after warmed up. the engine was replaced earlier this year because of an oil consumption issue. the truck has memory power driver's seat and power mirrors that should go into place depending on the key fob that it detects. randomly both side mirrors will start moving and popping before going back into position. this always occurs before the vehicle is started. i've noticed that it is usually when it detects the key fob or when i use the fob for some function. the seat randomly doesn't go into the memory position at startup.
While in motion, several items occur. it begins with following warning lights: "park brake limited function" and the "hill start assist not available". this has resulted in the cruise control not working, sudden deceleration, engine stalling, and transmission erratically shifting. this has occurred over twenty four times at highway speeds and on city streets. the vehicle has been in the shop at the dealer five times and the problem is getting worse.
Tl* the contact owns a 2018 ford f-150. the contact stated that the auto start and auto stop features caused the engine to shut off while traveling 3 mph around a curve. the failure also caused the power steering to seize. the dealer and manufacturer were not notified. the vehicle was not diagnosed or repaired. the failure mileage was 17,000. *tt*jb
Tailgate randomly opens while driving and or after driving when parked. will also happen again repeatedly after closing. while tailgate is open after falling in open position you can hear relay clicking noises in passenger side dashboard area. sounds like relays are constantly triggering to open tailgate. initially thought key fob was triggering problem, but isolated keyfob and determined keyfob is not the issue. am concerned that items in back of bed area are going to fall out when truck is moving and cause accident or worse. sometimes do not hear that the tailgate opened when driving. my vehicle has factory installed bed cover and cannot see if tailgate is down from inside of vehicle
Truck shuts off when pulling a camper and will not run after restart unless you rev the engine and quickly pull the shifter into drive and accelerate quickly. the instrument panel shows 'auto startstop shift to p, them restart engine.' this has caused many near miss accidents. the vehicle will stall when you try to cross an intersection or pull away from a stop sign.
We got into an accident over the weekend. we were t-bones by a bus. it wrecked the passenger side of the car. however, when i went into the passenger side to get my purse out i noticed that there were flames coming from the side of the drivers seat. our f150 is now burnt to a crisp. there's no reason for that truck to have caught fire like that.
While running defroster, both front and back, cabin filled with acrid smoke. pulled over onto shoulder of tertiary road to investigate for fire. while parked, i heard an extremely loud "crack" and the rear window had spontaneously shattered.
Doors not staying locked at all. vehicle was stationary
Rear electronic tailgate opens on its own while driving. this has happened more than 15 times in four months. frequency increasing. danger to others. a known issue on f250 and 350 models, now on f150 too
In freezing weather, the electric door locks freeze up, not allowing the doors to unlock with the key fob or the controls on the doors. i was able to gain access to the inside buy using the hidden key in the fob.
Tl* the contact owns a 2018 ford f-150. while the vehicle was at a stop light, the stop/start mode activated automatically. after releasing the brake pedal to drive, the vehicle suddenly lunged forward and stalled. the driver had to immediately restart the engine to avoid being rear ended by another vehicle. the vehicle was taken to corwin ford (3241 s. glenstone ave, springfield, mo) where it was diagnosed that the battery was faulty. the battery was replaced. the manufacturer was notified of the failure. the failure mileage was 13,000. *tt dealer stated failure was due to battery. battery was replaced jan. 25, 2019. battery lasted 43 days, third battery was installed on march 19,2019.*jb
Ford 2018 f150 rear window / defroster issues - luckily, my rear window did not shatter as others have experienced, but i have experienced defroster overheating to the point where 2 out of 3 sections of the window no longer work. upon inspection, it appears the resistive elements are burnt and becoming delaminated from the window in multiple places. i did also smell warm/burning electronics at the time it happened. i took the truck to the dealership - as this should still be under warranty, but was told the claim was denied, even though i did nothing to cause this and they could not tell me what happened. i can see how a sudden over-current / overheating like this could lead to glass shattering and ford should be held liable if their controls and/or defroster are not working properly. it is also dangerous, as my vision is obstructed as a result of this issue. this most likely happened when the vehicle was stationary, during warm-up, using auto-start.
Tl* the contact owns a 2018 ford f-150. the contact stated that the auto start function was used to remotely start the vehicle. the contact later noticed flames under the hood. a fire truck arrived with a fire inspector who extinguished the flames. the insurance company was notified and stated there was extensive damager near the engine assembly. an independent source was called to investigate the failure. benna ford superior (3022 tower ave, superior, wi 54880, (715) 394-8669) and the manufacturer were notified of the fire. a fire inspection report was to be determined. the vin was not available. the approximate failure mileage was 10,000.
Truck electrical system will expectantly shut down while driving. rear sensor fault, tire pressure, radio controls go out, air conditioner stops working, power windows stop working, power running boards stop working. power steering stops working.
Cold morning and the power door locks would not unlock with the remote or the key in the drivers door, after climbing in the back door to open the front neither the rear door or the front door would latch when the door was closed. extremely unsafe, could not drive the truck to work because the doors would not latch shut.
Vehicle will lose all power while in motion. power loss is momentary. has happened several times.
Tl* the contact owns a 2018 ford f-150. while driving approximately 35 mph, the message "service power steering, hill start assist" appeared and the vehicle became difficult to steer. the vehicle was driven to ford of mansfield (1515 w 4th street, mansfield, oh 44902) where it was diagnosed that rodents chewed through the electrical wiring. the vehicle was repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 6,000. the vin was unavailable.
June 21, 2018 we were driving down hwy 1 bypass in forrest city, ar and were hit on the driver's side, passenger door and gas tank area. the truck took the impact well and we spun 180 degrees to the opposite side of the road. the side and curtain airbags deployed and my two small children in the back seat were unharmed, including the one whose door took most of the impact. my hip was injured from the air bag that deployed from the back of my seat. as i was sitting in the seat immediately following the accident calling 911, the seat began smoking. i tried to exit out of the driver's side door and it was jammed. smoke continued to get thicker and smelled like an electrical/plastic burning smell. i then had to crawl over the center console and exit through the front passenger door. at that point, thick black smoke was coming from my seat and the left side of the cab began to burn. the actual impact damage to my vehicle would not have totaled it out, but the fire, smoke, and water damage from the fire being put out, did. i have also filed a case with ford motor company, as i believe this was a mechanical/electrical defect in the vehicle. had we not been able to exit the vehicle, my entire family would have died from this fire, not the impact of the accident. from observations from the police, fire department, wrecker service, and my husband who is a mechanic, they believe that the fire was ignited when the air bags deployed. i did have heated seats, and the vehicle was clearly on when i was hit and the air bags deployed.
Driving home a deer ran into driver side of vehicle causing minor damage and side curtain air bags deployed. pulled over and vehicle called 911. after inspecting vehicle and witnesses from across the road made sure we were safe, it was determined the vehicle could be driven. this took about 5 to 10 minutes. while attempting to start the vehicle, the passenger went to remove a purse from the back passenger side seat and noticed a fire on the bottom of the post between the front and rear door and where seat belt restraint is located. immediate evacuation was needed and a second 911 call was placed. the truck went up in complete flames in a matter of minutes and is a complete loss.
On may 27, 2018, i was making a left turn at the intersection of 19th ave se and 121st st se in everett, wa when i was struck by a vehicle traveling the opposite direction. there was a collision damage sustained to the right bedside of the vehicle caused by the vehicle due to vehicle impact. in addition, all airbags deployed and a fire started in the passenger seat of the vehicle. farmers insurance hired a 3rd party investigation company and concluded that the damages are mainly due to manufacturing defects with airbag and electrical system. i'm attaching farmer's denial report including forensic report.
The vehicle is stationary and when the passenger door is unlocked with the key fob the tailgate fails down. when the driver exits the vehicle the tailgate falls down. by falls down i mean the tailgate on the pickup is closed and in the vertical position and the only way to open the tailgate is with the key fob. the tailgate fob is depressed and the tailgate opens (falls down) automatically. only the tailgate controls are incorrectly opening the tailgate when the passenger door is opened with the key fob or when you get in the back doors. also after driving the truck when opening the drivers door the tailgate drops down. if a child or adult happens to be behind the truck the can get hurt.
Tl* the contact owns a 2018 ford f-150. the contact stated that the trailer brakes had limited functionality and would not stop the trailer properly. the failure occurred without warning. meegan ford (117 meegan ford rd, mt pleasant, pa 15666) was contacted and stated that the trailer brake controller was missing when the vehicle was purchased and ford had yet to send them the part. the manufacturer was contacted; however, the part was not released. the failure mileage was 4,000.
2018 f150 mfg date oct 2017- freezing door locks in cold weather (<30f) the locks on the door do not open...or if they do, and the door opens it will not latch securely. the doors have flown open as i've gone around corners...when i thought they were closed. took to dealer yesterday, they are trying to replicate issue. they told me that ford has yet to really come up with a fix for this issue. there is a safety recall on some models but not my specific vin yet it has exactly the same behavior as earlier models.
In cold weather the door latches freeze causing the doors to remain unlatched. this caused my rear doors to fly open when i went around a corner. there was a recall but it doesn't cover the 2018 model year. my truck was made in oct 2017, and i took delivery in mid dec 2017. the dealer will inspect, but as yet ford doesn't appear to have a fix for the issue.
During cold weather the door locks do not work. cannot lock or unlock the vehicle. condition remains when in park or when driving
Tl* the contact owns a 2018 ford f-150. when the contact placed the vehicle into reverse, the park aid warning indicator illuminated and the back-up sensors failed. the vehicle was taken to imperial ford (8 uxbridge rd, mendon, ma 01756, 888-814-8373) to be diagnosed, but the failure could not be duplicated. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 15,000.