Door latches freeze during cold weather. can not open doors or can not get doors to close once opened. i have had all recalls and customer satisfaction programs preformed. dealer has no other fix options available from ford. all 2015 f150's exposed to cold climates have the potential for door latches to freeze. for the past three years i have had to drive with door or doors unable to close at times. i don't think a ratchet strap holding doors closed is safe. this is a serious issue that has been continuing for the past three winters. you just never know when the latches will or will not work.
Tl* the contact owns a 2015 ford f-150. while driving at unknown speeds, the interior lighting and rear passenger side door ajar warning indicator illuminated. additionally, the rear dome light was illuminated. the contact called mills ford lincoln (14858 dellwood dr, baxter, mn 56425, (877) 825-3956) and was informed to schedule a service appointment. the manufacturer stated that the vehicle was not covered under a warranty and referred the contact to nhtsa. the vehicle was not diagnosed or repaired. the failure mileage was 78,000.
Tl* the contact owns a 2015 ford f-150. the contact received notification of nhtsa campaign number: 17v652000 (latches/locks/linkages); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called a local dealer (mark mclarty ford, 4400 landers run rd north, little rock, ar 72117) and was informed that the parts were not available. the manufacturer was notified and did not assist. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2015 ford f-150. while driving 65 mph, the driver's door opened without warning. gullo ford in conroe, texas was made aware of the failure. the vehicle was not repaired. the vehicle was previously recalled per nhtsa campaign number: 17v652000 (latches/locks/linkages). the manufacturer stated that the damages done to the vehicle due to the door opening while driving, were not covered by the recall. the failure mileage was approximately 50,000.
Tl* the contact owns a 2015 ford f-150. while driving 2 mph, the rear driver's side passenger door became ajar. the contact was able to close the door, but the failure recurred twice. the vehicle was taken to ipswich ford (105 county rd, ipswich, ma 01938, (978) 356-6850) to be diagnosed. the contact was informed that the vehicle was included in nhtsa campaign number: 17v652000 (latches/locks/linkages) and that the failure was attributed to the conditions described in the recall campaign. the vehicle was not repaired. the manufacturer was also contacted. the approximate failure mileage was 32,000.
Tl* the contact owns a 2015 ford f-150. the contact received notification of nhtsa campaign number: 17v652000 (latches/locks/linkages). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. joe myers ford (16634 northwest fwy, houston, tx 77040, phone: (713) 766-3600) and autonation ford katy (20777 katy fwy, katy, tx 77450 (281) 305-8949) confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2015 ford f-150. the contact received notification of nhtsa campaign number: 17v652000(latches/locks/linkages); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was taken to mcnelly-whaley motor company (750 dolly parton pkwy, sevierville, tn 37862, (865) 453-2833) for a scheduled recall repair appointment. after waiting 3.5 hours, the contact was informed that the remedy part was not available. the vehicle was not repaired. the manufacturer was not contacted. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2015 ford f-150. the contact received notification of nhtsa campaign number: 17v652000 (latches/locks/linkages) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer (apple ford of lynchburg, 2113 lakeside dr., lynchburg, va 24501, (434) 385-5012) was unable to verify when the parts would be supplied from the manufacturer. the manufacturer was contacted. the contact had not experienced a failure. parts distribution disconnect. *tt the consumer stated the repair was completed. *js
Tl* the contact owns a 2015 ford f-150. the contact received notification of nhtsa campaign number: 17v652000 (latches/locks/linkages) however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. larson ford dealer (1150 ocean ave, lakewood, nj 08701) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect. *tt updated 8/23/18*jb
Tl* the contact owns a 2015 ford f-150. the contact received a recall notification for nhtsa campaign number: 17v652000 (latches/locks/linkages) and stated that the manufacturer exceeded a reasonable amount of time to perform the repairs. the dealer (bluebonnet ford lincoln, 351 n interstate frontage road, new braunfels, tx 78130) confirmed that parts were not available to perform the recall repairs. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2015 ford f-150. the contact received a recall notification for nhtsa campaign number: 17v652000 (latches/locks/linkages) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. the dealer (dewey ford, 3055 sw delaware avenue, ankeny, ia 50021) confirmed that parts were not available to perform the recall repair. the manufacturer was notified. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2015 ford f-150. the contact received notification of nhtsa campaign numbers: 17v652000 (latches/locks/linkages) and 18v568000 (seat belts, structure). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. maxwell ford (5000 south ih 35 frontage road, austin, texas 78745, (512) 443-5000) was made aware of the recalls in december of 2017 and stated that parts were unavailable. the contact stated that the front passenger side door remained open on several occasions after the door was closed with force. the contact also stated that the front passenger door failed to latch. the contact repeatedly closed the door in an attempt to correct the failure. in addition, the front passenger door opened while driving various speeds. the manufacturer was not made aware of the failures. the failure mileage was 44,500. parts distribution disconnect.
Tl* the contact owns a 2015 ford f-150. the contact received notification of nhtsa campaign number: 17v652000 (latches/locks/linkages); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceed a reasonable amount of time for the recall repair. the contact called seelye ford in kalamazoo, michigan (3820 stadium dr 49008) and confirmed that the parts were not available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2015 ford f-150. the contact stated that the inside door locks would freeze at very low temperatures. the contact took the vehicle to a dealer and was advised that the parts to remedy the issue were unavailable. the vehicle was not repaired. the failure mileage was 32,000.
Supercrews rear door locks do not work electronically. also driver door locks do not work electronically(button or key fob) or manually either inside or with key outside. also once open, the door will not latch when closed. this happens when the temperature is below freezing. has only happened stationary and on different days. leaving the truck run with heat on high allows the doors to lock/latch. this is not an issue with the key lock or door seals freezing as there was no adverse weather other than the cold temperature. dealer informed me that it happens when the temperature is 22f or colder and that they have more complaints but not enough for a recall. informed that ford is working on a fix and the parts are currently backorder. saw online that it looks like this has been an issue with this style truck for over a year. *tr
Tl* the contact owns a 2015 ford f-150. while the vehicle was parked, the rear driver's side door lock disengaged and failed to re-engage. additionally, all the locks on the vehicle failed to disengage even when the key was inserted. the failure recurred multiple times on all the door locks. the vehicle was taken to a dealer where it was diagnosed that the door latch assemblies failed and needed to be replaced. the vehicle was in the process of being repaired. the approximate failure mileage was 6,000. *cn
Tl* the contact owns a 2015 ford f-150. during cold weather, the door mechanism froze and caused the door locks to malfunction. the contact indicated that the doors would not remain locked. on two separate occasions, the driver side door erroneously opened while driving. the dealer diagnosed that there was a tsb for the failure, but the parts were not available to repair the vehicle. the tsb information was not available. the manufacturer was not notified. the failure mileage was 11,000.
Tl* the contact owns a 2015 ford f-150. the contact stated that the rear doors did not latch to the vehicle. the contact received a recall notice for nhtsa campaign number: 17v652000(latches/locks/linkages) and had the vehicle serviced at fernelius ford (10459 n straits hwy, cheboygan, mi 49721, 231-627-9966). since the initial failure, the failure recurred on four separate occasions. each time the failure occurred, the contact took the vehicle to the same dealer to have the part replaced. after the most recent failure, the contact was informed that due to this being the third replacement and the vehicle being out of warranty, the dealer could not offer assistance under the recall. the manufacturer was also notified of the failure and provided the same information as the dealer. the vehicle was not repaired. the failure mileage was 12,000.
Tl* the contact owns a 2015 ford f-150. while driving various speeds with all the doors locked, the front driver and passenger side doors failed to remain locked. in addition, the window lock on the driver side door was engaged, but failed when the vehicle reached higher speeds. the vehicle was taken to a dealer where it was diagnosed that the vehicle was operating as designed. the vehicle was not repaired and the failure recurred. the manufacturer was made aware of the failure. the failure mileage was 12,000. updated 09/22/16*lj *tr
Tl* the contact owns a 2015 ford f-150. while driving various speeds, the vehicle doors independently opened. the contact stated that the failure occurred only in the winter months. the failure was persistent. the vehicle was towed to f. x. caprara ford (84 caprara dr, pulaski, ny 13142) where it was diagnosed that the latches failed and needed to be replaced. the vehicle was repaired, but the failure recurred. the vehicle was taken back to the local dealer where it was repaired per nhtsa campaign number: 17v652000 (latches/ locks/linkages), but failed to completely remedy the failure. the vehicle was repaired, but the failure recurred. the manufacturer was notified of the failure and did not assist. the failure mileage was approximately 827.
Tl* the contact owns a 2015 ford f-150. the contact stated that the vehicle alarm unexpectedly sounded and the door ajar warning indicator illuminated. the contact mentioned that the doors have to be unlocked and then locked again for the alarm to go off. the vehicle was taken to murray's ford lincoln (3007 blinker pkwy, dubois, pa 15801, (800) 371-6601) and repaired per nhtsa campaign number: 17v652000 (latches/locks/linkages). the repair failed to remedy the vehicle. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 25,000.
Tl* the contact owns a 2015 ford f-150. the contact stated that while operating the vehicle the bottom latch on the rear passenger door would not remain secure. the contact indicated that a recall notice for nhtsa campaign number: 17v652000 (latches/locks/linkages) was received in november of 2017 for the failure. the local dealer don's ford (5712 horatio st. utica, ny) and the manufacturer were both notified of the failure and the contact was informed that the parts were not available. the failure mileage was 200. parts distribution disconnect.
Tl* the contact owns a 2015 ford f- 150. the contact stated that the front driver side door and the passenger side door were not aligned correctly. the driver side door failed to lock and latch correctly. when closed it does not secure and wind is felt entering the door. the vehicle was taken to the dealer where the failure was unable to be determined. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 11,000.