Problems with 2013 Ford F-150 VISIBILITY

Tl* the contact owns a 2013 ford f-150. the contact stated that the rearview mirror fractured while the defroster was activated. while driving 65 mph, the rearview mirror fractured. there were no injuries. the vehicle was not taken to a dealer to be diagnosed or repaired. the manufacturer was not contacted. the vin was not available. the failure mileage was 65,500.

Tl* the contact owns a 2013 ford f-150. the contact stated that the defroster shattered the rear driver's side glass. the contact called germain ford of columbus (located at 7250 sawmill rd, columbus, oh 43235, (614) 356-9743) and informed them of the failure. the manufacturer was not notified. the vehicle was not diagnosed or repaired. the failure mileage was 84,000.

Tl* the contact owns a 2013 ford f-150. while driving at low speeds with the rear defroster activated, a loud, abnormal noise was heard. the contact noticed that the rear driver's side window was shattered. dahl ford davenport (1310 e kimberly rd, davenport, ia 52807, (563) 391-2600) was contacted and stated that the bumper to bumper warranty had expired. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 95,000.

Tl* the contact owns a 2013 ford f-150. the contact stated that the rear driver's side window defogger was inoperable a year ago. the defogger began working again this year and shattered the rear window. the contact called holiday ford at 877-478-5316 (located at 390 n rolling meadows dr, fond du lac, wi 54937) and was informed that there was no recall. the manufacturer was not made aware of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 86,000. *tt consumer stated rear defroster stopped working sometime last year. this winter consumer tried it again and started working. drivers side rear window shattered and consumer stopped using it. this is a common problem revealed in the internet.*jb

Tl* the contact owns a 2013 ford f-150. while driving at unknown speeds, the contact heard an abnormal banging noise and the rear windshield shattered without impact. there were no warning indicators illuminated. the contact called the local dealer (jenkins ford, 8 billingsley dr, buckhannon, wv 26201, (800) 400-7770) and was informed to schedule a diagnostic appointment. the vehicle was not diagnosed or repaired. the manufacturer was contacted and did not assist. the failure mileage was 100,000.

Tl* the contact owns a 2013 ford f-150. when the contact started the vehicle and placed it in drive, the rear driver side window shattered without warning or an impact. there were no injuries. the vehicle was taken to a local glass repair shop where they stated that the failure was due to the rear window defroster. the vehicle was repaired. the dealer and manufacturer were not contacted. the failure mileage was 107,000.

Tl* the contact owns a 2013 ford f-150. while driving less than 10 mph, the contact heard a loud boom and the rear window shattered. the contact stated that the rear defroster became activated, potentially, and the intense heat caused the window to shatter. fair oaks ford lincoln (2055 ogden ave, naperville, il 60540, (630) 250-5750) was notified of the failure. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 74,500.

Tl* the contact owns a 2013 ford f-150. ten minutes after the contact activated the rear defroster, a loud noise was heard from the rear of the vehicle. the contact discovered that the rear window had shattered. the vehicle was taken to a local window repair shop who indicated that the failure was due to a faulty rear defroster. the vehcile was repaired. the manufacturer and local dealer (legacy ford, 27225 southwest fwy, rosenberg, tx) were notified of the failure. the failure mileage was 57,900.

Tl* the contact owns a 2013 ford f-150. while driving, the rear window exploded without warning. the vehicle was taken to performance ford lincoln (906 nj-10, randolph, nj 07869) and the contact was informed that nothing could be done. the vehicle was not diagnosed or repaired. the manufacturer was notified and informed the contact that he would have to pay for the repair. case number: 1437259 was opened. the failure mileage was 88,000.

Tl* the contact owns a 2013 ford f-150. after parking the vehicle at a fuel station, the contact heard an abnormal popping sound. upon inspection, the contact stated that the rear window shattered. the hub city ford dealer (4060 s ferdon blvd, crestview, fl) was contacted and confirmed that the window shattered due to the rear defroster independently activating. the manufacturer was informed of the failure by the dealer due to tsb # 10053423. the failure mileage was approximately 75,000.

Tl* the contact owns a 2013 ford f-150. when the rear defroster was activated, the rear window shattered on the rear driver's side without warning. the manufacturer was notified of the failure and recommended that the vehicle be taken to a dealer to replace the rear window. the approximate failure mileage was 71,950.

Tl* the contact owns a 2013 ford f-150. the contact stated that the sun roof mechanism was damaged while attempting to close the sun roof. the contact took the vehicle to the dealer where it was diagnosed that the sun roof failed due to lack of utilization. the manufacturer was notified of the failure. the failure mileage was 30,000.

Tl* the contact owns a 2013 ford f-150. while the temperature outside was 50 degrees, the contact activated the rear window defroster for approximately five minutes. the contact heard a banging sound and the rear driver's side window shattered. the vehicle was taken to the dealer where it was diagnosed that it probably had a chip in the window, which caused the damage with the temperature change. the failure was under review. the manufacturer was not notified of the failure. the failure occurred while driving 20 mph. the approximate failure mileage was 37,430.

Tl* the contact owns a 2013 ford f-150. while driving 3 mph, the rear window shattered without warning while the defroster was activated. the vehicle was taken to a dealer for replacement of the window, but was not diagnosed. the manufacturer was not made aware of the issue. the failure mileage was 60,000.

Tl* the contact owns a 2013 ford f-150. the contact stated that the rear window shattered while the defroster was activated. the failure occurred on numerous occasions. the dealer was unable to diagnose and repair the failure. the manufacturer was made aware of the failure. the failure mileage was 71,000. updated 05/09/17*lj the consumer stated the rear window shattered after the defroster was turned on. the consumer requested to have the defroster disconnected. updated 09/06/2017*js

Started the truck to defrost windows on a cold morning. both the front defroster and rear window defroster were turned on. it ran for about 10 minutes before i started driving to work. about 5 minutes into my drive i heard a loud pop. i couldn't figure out what happened. it was still dark outside at the time and when i arrived at my work, the parking lot lights revealed that my back drivers side window had shattered. i did notice on my drive that the rear defroster had turned off which it normally doesn't but i didn't put it together that the pop and the defroster were connected. *tr

Tl* the contact owns a 2013 ford f-150. while the vehicle was warming up in the morning, the rear heated sliding window exploded and shattered. the vehicle was taken to the manufacturer where it was diagnosed that the heating element failed and the window needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the vin was unknown. the approximate failure mileage was 59,000. updated 01/31/17*ct

2013 ford f-150 lariat super crew: april 17, 2015: driving south on rt 95 to boston, my wife (driver) turned on the rear window defroster to clear fog from windows and side mirrors. there was a sudden loud "gun shot" type of noise that startled us both. we looked at windshield to see if we had been hit and for cracks; there was nothing. once stopped and looking over the truck we discovered that the rear window/back lite on driver's side had shattered. i ran my hand over the entire window searching for an impact point, or mark and there was absolutely nothing. we both wondered aloud as to how this window just shattered on its own. once home, i went on the internet to look up possible causes and discovered that there are many, many cases of the exact same thing happening to ford pickups. i called ford customers service today and spoke at length with "angela" who seemed to understand the safety issue of windows shattering while driving but after putting me on hold to check with someone, said that there is nothing ford can do until a recall is issued, if ever. i told her that there is nearly 60 complaints on this issue on the nhtsa site, along with scores of others in ford forums, etc. this number apparently is not enough of a safety issue for ford to respond, but common sense dictates that its only a matter of time until something very serious occurs from ford f-150 windows shattering while driving in traffic. this is a serious issue! *tr

During the start up of my 2013 ford f-150 king ranch, i proceeded to utilize the rear defroster to get the ice off the rear window. the rear window is comprised of 3 panels of glass, one on each side and the sliding window in the center. the panel behind the drivers side then proceeded to crack and spider across the entire window. the initial sound led me to believe it was another issue as it was a loud bang, but i then looked in my rear view and noticed the cracked glass. it renders the entire window useless and a safety hazard as it distorts and skews my vision and ability to see out of it safely until i can attempt to have ford rectify this issue. after looking online, it appears as if this is a common issue, that really should not happen to begin with. *tr

Remote started truck got in 15 minutes later and close the door and then heard a loud bang i looked back the rear panel window the drivers side shattered and something smelled like it was burning the whole panel cracked into hundreds of little cracks, it was 7 degrees outside at the time. *tr

Rear glass has shattered on driver side panel out of three panels. this problem occurs w/ rear glass that has defrost & slider. i have spent some time researching this issue & fomoco refuses to see that this issue does or could exist. due to the fast temperature increase from cold climate customers using power defrost the driver side rear glass panel can or may shatter. i encountered this issue yesterday when i called service i was promptly told that this issue is a non-issue and it must had been vandalism. although being a profession ase accredited technician knew better after a little research, also the parts department having a current rotating stock of these windows on the shelf spelled out that a issue is know of. i checked all recall & technical service bulletins pertaining to a issue like this with little to no information. in my internet research it has became very clear there is an issue with this seeing how people have posted youtube videos showing how to replace the glass & general forum chatter. no one got hurt this time but when "safety" glass shatters is creates hundreds/thousands of tiny sharp debris. if my daughter would have been in the vehicle when this occurred & was told this isn't a "issue" i probably would have told the service writer to come rub his arms across the back seat of my vehicle and tell me "no issue exists". *tr

The vehicle was parked in the driveway and warming up. after a few minutes the rear driver side window shattered. *tr

Remote started vehicle outside on 0 degree evening. entered truck after about the minutes, put key in ignition, and turned key to on position. while i was preparing to drive i heard loud pop in the back seat area of vehicle. i immediately noticed that the passenger side window pane, in the the piece rear window, was shattered. *js

We have a 2013 ford f150. our back passenger sliding glass window suddenly shattered one day. no crash, accident, nothing hit the vehicle or the glass. our truck was parked when it happened. few days prior to this i noticed the rear defrost was not working properly. after this incident i started researching on-line to see if there were any recalls we were not aware of. i came across a website that had multiple complaints of the same exact problem! same window and same instances almost to a tee. luckily we were not driving the vehicle at the time nor was my daughter in the vehicle. when i called the dealership to have it looked at they told me they have seen a few of these. when i called an auto glass store the employee told me he has seen 15 windows exactly like ours this year and recently was told the back glass for these vehicles were on back order. so that was evidence to me that this is a common problem. originally ford was denying that the shattered window was defect. after multiple phone calls and complaints to ford motor company our vehicle is now fixed under our warranty. according to the dealership and the auto glass company that have seen multiple vehicles like ours, not all of them were covered under the warranty. this should be investigated and ford needs to fix the problem before the glass shatters with someone in the backseat especially if its a child sitting back there!!! *tr

Back (rear window) stationary glass exploded while driving down the road! first, i had experienced intermittent problems with the rear defrost not functioning the last couple months. then, the defrost just started working again without issue a month ago? last night the temperature was about 20f. i turned the rear defrost on and within 5 minutes of driving i heard gunshot/large bang and noticed my driver?s side stationary pane on the rear slider was shattered. i have small kids and thankfully they were not in the truck at the time. small shards of glass ended up in the truck. i called dealer and have to bring in for them to take ?pictures? to send to ford. this is a danger and seems well documented on the internet for 2010 models up. *tr

I was driving on us 82 east bound, approximately 20 miles east of bonham, texas, when suddenly my sunroof exploded send a shower of glass on top of me. it sounded like a shotgun blast went off, i am lucky that i didn't wreck from the explosion. ford motor company refuses to repair the sunroof, saying that something must have hit it. nothing hit the sunroof, the explosion sent the sunroof up not down. i have pictures, and from what i can find out this is not an uncommon occurrence. *tr

2014 f-150. purchased new, sunroof is oem not aftermarket. sunroof exploded on highway. no rocks or evidence of any outside force. outdoor temp ~68f. speed at time of problem approximately 55mph. on hwy i-880 at hwy 237 exit. defective glass is believed to be the problem. *tr

Driving home from the airport on i205 and i hear this loud pop actually thought something might have hit the car. this morning i noticed the left panel of the rear window is shattered without any visible evidence of anything hitting the window. *tr

I started my truck with remote start to warm up when i got in truck i turned the rear defrost on and my drivers side back glass shattered temperature out was 42degrees truck was in garage my little girl was in car seat in the middle what if glass would have gotten it her eyes just glade it shattered and didn't blow up. *tr

I went out to my truck and started it up. i noticed their were tiny shiny specks on the center console. i looked up and my sunroof was totally shattered. when i parked the day before everything was fine. there were no trees that something could have fallen from that might have caused this. no other vehicles parked nearby were damaged and vandals usually go for side windows. it was not unusually cold. a short search on the internet shows that this problem is not as isolated as the ford dealer that the body shop i'm using called. there are others with ford products that this has happened to.some were driving when their sunroofs exploded others came out find their sunroofs in the same condition as mine. *tr

Tl* the contact owns a 2013 ford f-150. while driving approximately 40 mph, the sunroof fractured without warning. the vehicle was taken to a dealer and the sunroof was replaced. the manufacturer was notified of the failure. the approximate failure mileage was 14,000. updated 01/23/15*lj updated 6/8/2015 *js

While driving to work on this morning at about 60mph i heard a loud "boom" sound and moments later pulled back the sunroof cover to discover my sunroof had shattered. the glass panel had a hole in the center and all remaining glass was cracked. fortunately, the visor was closed or i would have been showered with glass shards. the remaining glass was protruding upward as if it exploded outwardly. there were no vehicles near me to throw a rock nor was i driving under an overpass or bridge. i took the truck to ford of west memphis and described what happened. the service man said he would submit the repair to ford for approval to repair under warranty since there was no impact that caused the breakage. ford customer service denied my warranty claim so i had to get it repaired under my insurance and pay the difference. $1009.68 and four days later i have my truck back. i inspected the removed glass with the dealer personnel and it is clear that there is a crack at the front center edge of the glass from which all other cracks propagated out from in a fan pattern. there is no sign of impact in this area and its even protected with the rubber seal such that it would be very unlikely that anything could impact the glass there. i am going to write a letter to ford to demand they pay for this repair. *tr

Tl* the contact owns a 2013 ford f-150. the contact stated that the passenger side rearview mirror did not provide proper visibility when hauling a trailer. the mirror indicated that objects were at a greater distance when in reality the objects were closer. the failure almost caused a crash. the dealer was unable to remedy the failure. the manufacturer was notified. the vin was unavailable. the failure mileage was 16,500.

Sunroof shattered, after exiting my work place parking garage, at 12:45pm, i soon entered the on ramp to the local loop freeway and accelerated to enter the freeway at approx. 25 mph my sunroof shattered and glass particles came inside the vehicle compartment. loud explosion sound and small glass shards got in my eyes, on my skin and everywhere in the automobile. the sunroof is still basically intact and budged slightly outward or upward. *tr

We were driving down the e-470 and hear what sounded like an explosion and realized our sunroof spontaneously exploded from the inside out. ford is saying they are not responsible for this. this is dangerous and has happened to alot of people. someone needs to check on this please. *tr

The vehicle heater kicks out of recirculation mode after 5 or 10 minutes. this often brings outside auto fumes into the vehicle. in order to stop the fumes and use recirc again you have to push that button, taking your eyes off the road. the dealer says to use 'max air' but that results in hot air blowing in your face. both situations require distracted driving, a safety risk. i would like for the recirc mode to remain as long as i want. *tr