Purchased a 2020 explorer on feb 11, noticed smoke from the hood right when i arrived home from the dealer, contacted them and they said it might be normal for a new vehicle to have some smoke in the beginning, later i noticed that the interior heat is only blowing cold air so i was about to take it to the nearest dealer to check it out, i remote started the car through the official fordpass app and then 10 minutes later i entered the car and the engine light and the coolant light was on before i even started driving (car has 78 miles on it) , ( i also got 2 notifications from the app that the engine is overheating) so i called ford to tow it, now its sitting by ford service for 2 days and they are saying that it's a coolant leak but they don't know where it leaks to and they are waiting to hear back from ford engineers on how to proceed, it seems like ford may have serious issues with the engine coolant system and this is potentially putting any explorer driver at risk of the vehicle stalling while driving, increasing the risk of injury
Vehicle stalled when pulling out from a stop light onto a highway (65mph). it took several attempts to restart. the vehicle once put in drive jerked forward/backward when i hit the gas. the rpms went up but the car was not driving well. it stalled again. i had to repeat this process 4 more times. it finally began to drive and then the engine light came on. the ford pass app gave me an error code. malfunction indicator lamp. the vehicle has 109 miles. the car is with the dealer less than 2 days after purchase.