Problems with 2016 Ford Explorer ENGINE AND ENGINE COOLING

Tl* the contact owns a 2016 ford explorer. while operating the vehicle, the contact noticed an abnormal odor coming from the exhaust system. the vehicle was taken to an independent mechanic for diagnostic testing, but the failure could not be duplicated. the vehicle was not repaired and the failure recurred. the contact referenced nhtsa action number: ea17002 (structure, engine and engine cooling). the manufacturer and dealer were not made aware of the failure. the failure mileage was approximately 19,500. the vin was unknown.

Tl* the contact owns a 2016 ford explorer. the contact took the vehicle to star dodge chrysler jeep ram (5101 s 1st st, abilene, tx 79605, (325) 698-2222) to have the vla emission computer update completed. after a few days, the vehicle began to exhibit a delayed response when the accelerator pedal was depressed. in addition, the vehicle downshifted on its own suddenly, especially while driving uphill. the vehicle was taken back to the dealer where it was diagnosed that the vehicle was affected by the vla emission update. after the update, the vehicle tended to overheat and the fuel gauge did not accurately display the correct reading. the vehicle was taken to star dodge a third time where it was diagnosed that the egr was throwing coolant into the turbo. the contact reached out to the manufacturer and was proivdecase number: 407224. the dealer stated that the case would be closed because they could not remedy the failure. prior to updating the vla, the contact was informed by the eco system hotline that the vehicle would not be affected. the failure mileage was 51,000.

Tl* the contact owns a 2016 ford explorer. when the vehicle was placed into reverse, it jerked. the vehicle was taken to woody anderson ford (2500 jordan ln nw, huntsville, al 35810, (877) 315-0514) to be diagnosed and repaired per an unknown recall regarding carbon monoxide. prior to taking the vehicle to the dealer, the contact became very sleepy while driving. the vehicle was not repaired. the manufacturer was not made aware of the failure. the vin was not available. the failure mileage was 77,000.

Tl* the contact owns a 2016 ford explorer. while driving approximately 65 mph, exhaust fumes entered the cabin of the vehicle through the air vents. the contact stated that the failure occurred every day since the vehicle was purchased two years ago. the vehicle was taken to the dealer (don chalmers ford, 2500 rio rancho boulevard se, rio rancho, nm 87124) several times, but the failure was not able to be duplicated. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 25,000.

Tl* the contact owns a 2016 ford explorer. after the contact's wife had been driving the vehicle for approximately two weeks, an abnormal odor was detected coming from the vehicle. the contact's wife became ill and medical attention was required. the contact was informed that his wife had carbon monoxide poisoning at four times the normal limit. the contact was informed by the medical doctor that the vehicle should not be driven. the vehicle was towed to the contact's residence. the vehicle was not taken to a dealer to be diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 79,000.

Tl* the contact owns a 2016 ford explorer. while driving, an exhaust odor was present inside the vehicle, which caused the driver to become ill and dizzy. medical attention was not received. the contact indicated that the failure mainly occurred when depressing the accelerator pedal to accelerate. the manufacturer was notified and suggested taking the vehicle to the dealer. the vehicle was taken to gentilini ford (555 jon s. penn blvd, woodbine, nj) and the heater and air conditioning unit was reprogrammed, but the failures continued. the failure mileage was 25,800.

Tl* the contact owns a 2016 ford explorer. the contact stated that the exhaust unit caused fumes to enter the cabin of the vehicle. while driving 65 mph, the carbon monoxide unit installed in the vehicle alerted the contact of the fumes. there were no warning indicators illuminated. the vehicle was taken to the dealer (stivers ford lincoln, 1450 e. hickman rd, waukee, ia 50263), but was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 80,000.

Tl* the contact owns a 2016 ford explorer. when the contact first purchased the vehicle, he noticed an abnormal odor inside the vehicle. the contact performed a carbon monoxide test inside the vehicle and it read 141 ppm. the vehicle was taken to autonation ford east (28825 euclid ave, wickliffe, oh 44092, (440) 296-3020) where the software was updated, but the failure recurred. the vehicle was taken back to the same dealer where it was diagnosed that an unknown part needed to be replaced. the vehicle was currently at the dealer for repairs. the manufacturer was notified of the failures. the failure mileage was approximately 36,600.

Tl* the contact owns a 2016 ford explorer. the contact stated that while driving at 70 mph, every time the accelerator pedal was depressed an intense exhaust odor inside the cabin developed. the contact also stated that the vehicle presented the failure since it was purchased a year ago. the vehicle was taken to sunrise ford in fort pierce florida twice. the vehicle was not repaired. the manufacturer was notified of the failure and a case was opened number: [xxx]. the approximate failure mileage was 100. ...updated 11/12/17/*bf consumer stated condition still exists, traded the vehicle. updated 7/19/18*jb information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2016 ford explorer. while driving 60 mph, there was an abnormal hydrogen sulfide odor. the vehicle was taken to a local dealer (hayford ford located at 1330 301st ave nw isanti, mn 55040 763-689-5555), but was not diagnosed or repaired. the manufacturer was notified of the failure and opened case number: cas12775863. no further assistance was provided. the vin was unknown. the failure mileage was 26,000. ..updated 08/22/17 *bf updated 09/28/2017*js *cn

Tl* the contact owns a 2016 ford explorer. while driving 65 mph, exhaust fumes entered into the cabin of the vehicle. the contact stated that the failure occurred on numerous occasions while driving various high speeds. arsenal ford of new iberia, louisiana was contacted about the failure on three different occasions. the exhaust was replaced in the front of the vehicle and an exhaust opening was sealed in the rear of the vehicle. the manufacturer was not made aware of the failures. the failure mileage was approximately 1,000.

Tl* the contact owns a 2016 ford explorer. while driving 35 mph, a sulfuric, egg-like odor entered the cabin of the vehicle. the contact stated that the odor was noticed over a dozen times, especially during heavy acceleration or driving up an incline. the vehicle was taken to astorg ford in parkersburg, west virginia where the o2 sensor and catalytic converter were diagnosed, but no issues were found with either of them. in addition, the dealer stated that there was an unknown tsb that applied to the vehicle that came out in may of 2017. the manufacturer was not made aware of the issue. the failure mileage was 5,000.

Tl* the contact owns a 2016 ford explorer. the contact noticed an abnormal exhaust odor within the cabin, especially when the air conditioner was activated or while accelerating the vehicle. the contact placed an exhaust flow meter in the vehicle and the ratings failed. the dealer and manufacturer were not contacted. the failure mileage was approximately 2,000.

Tl* the contact owns a 2016 ford explorer. while driving 60 mph and accelerating, the contact noticed an abnormal carbon monoxide odor inside the vehicle without warning. the contact and her five year old son sustained headaches and nausea. the vehicle was taken to the local dealer (frederick ford, 26905 sussex hwy, seaford, de, 19973) three times in one month to remedy the exhaust issue, but the remedy failed all three times. the manufacturer was made aware of the failure and was waiting to hear back from the regional manager within one business day. the failure mileage was approximately 6,000.

Tl* the contact owns a 2016 ford explorer. the contact stated that there was an abnormal exhaust odor in the vehicle. the failure occurred without warning. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 14,000.

Tl* the contact owns a 2016 ford explorer. the contact stated that exhaust fumes were present in the vehicle. the failure was persistent. the vehicle was taken to the local dealer (robinson brother ford, 11455 airline hwy, baton rouge, la, 70816) where it was diagnosed that the exhaust system failed and needed to be replaced. the manufacturer was notified and stated that nhtsa had an open investigation about the failure. the failure mileage was approximately 38,000.

Tl* the contact owns a 2016 ford explorer. while driving various speeds, carbon monoxide entered into the cabin of the vehicle from the air conditioner vents on multiple occasions. the contact suffered headaches and felt a tingling sensation in his head after exposure. corwin ford of kennewick, washington was made aware of the failure and stated that the vehicle could not be repaired until september 7, 2017. in addition, the vehicle was inspected and it was confirmed that carbon monoxide leaked into the vehicle from the rear of the vehicle under the bumper where exhaust entered from two openings. the vehicle was not repaired. the manufacturer was made aware of the failure and stated that there was no recall. the manufacturer offered to repair the vehicle. the failure mileage was 11,000.

Tl* the contact owns a 2016 ford explorer. while driving 65 mph, a strong odor of exhaust fumes entered the cabin of the vehicle. the vehicle was taken to several dealers including earnhardt ford (7300 west orchid lane, chandler, arizona 85226 (480) 893-0000), but the source of the failure could not be determined. the manufacturer was made aware of the failure and referred the contact to san tan ford (1429 east motorplex loop, gilbert, arizona 85297) where the dealer attempted to repair the vehicle, but could not find the source of the failure. the failure mileage was approximately 7,500.

Ford explorer - i know there was a class action lawsuit for 2011-2015 explorers having an exhaust fume leak through the ac. has the issue been fixed on the 2016 model? what has been done differently in the 2016 model to ensure this issue does not exist? *tr

Tl* the contact owns a 2016 ford explorer. the contact noticed an exhaust odor in the vehicle and experienced severe vibration. dunn ford was contacted (203 w main st, stigler, ok) where it was diagnosed that bolts were loose and the exhaust assembly needed to be replaced. the vehicle was repaired, but the failure recurred. the contact took the dealer on approximately ten occasions. the manufacturer was notified of the failure. the vin was invalid. the failure mileage was approximately 33,000.

Tl* the contact owns a 2016 ford explorer. while driving various speeds or while parked, there were strong exhaust fumes inside the vehicle. there were no warning indicators illuminated. the vehicle was not diagnosed or repaired. the manufacturer was notified of the issue. the vin was invalid. the failure mileage was 28,000.

Since early october 2016, i've had a near-constant exhaust smell, similar to what natural gas or sulfur smells like, in the cabin of my vehicle that is resulting in headaches (literally) for my entire family. dealership has made multiple attempts to repair and has been unsuccessful. the exhaust fumes are coming into the cabin when the engine is started and vehicle is parked or moving. in my online research, i've found that ford is under investigation by nhtsa for this issue for 2010-15 models, but i believe my 2016 model is affected as well. *tr

Tl* the contact owns a 2016 ford explorer. when the air conditioner was activated, the contact forcefully depressed the accelerator pedal and noticed an abnormal odor in the vehicle. the vehicle was taken to the local dealer (tower ford, 124 s middle neck rd, great neck, ny, 11021) in april/may 2017. the dealer was unable to duplicate or diagnose the cause of the failure. the manufacturer was not contacted. the failure mileage was approximately 18,000.

Tl* the contact owns a 2016 ford explorer. while driving at any speed, the contact smelled exhaust fumes without warning. the vehicle was taken to the sharpe motor dealer where it was diagnosed that the bumper needed to be replaced. the fume odor remained. the vehicle was taken back to the dealer, but the technician was unable to diagnose the source of the fumes. the manufacturer was not made aware of the failure. the failure was not remedied. the failure mileage was 16,000.

Tl* the contact owns a 2016 ford explorer. while driving at any speed and attempting to depress the accelerator pedal, the contact smelled exhaust fumes from the rear of the vehicle. there were no warning indicators illuminated. the vehicle was taken to a dealer (mclarty daniel ford in bentonville, ar) where the filter was replaced, but the failure recurred. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was approximately 10.

2016 ford explorer. consumer writes in regards to vehicle complete loss of power, airbag, check engine and powertrain warning lights illuminated at various times and accelerator malfunction. *smd the consumer stated while driving on a main road, he heard a loud thud accompanied by an immediate and complete loss of power. the engine was still running, but the vehicle quickly lost speed and the accelerator was not functioning. it seemed as though the engine was idling. the consumer was able to maneuver the vehicle safely out of traffic and had the vehicle towed to the dealer. the dealer informed the consumer, the throttle body needed to be replaced. also, there was a recurring electrical issue that he experienced in january 2016 with the first month of delivery. the vehicle was towed to the dealer for service on two separate occasions due to dead batteries. *jb

Tl* the contact owns a 2016 ford explorer. the contact noticed an exhaust odor inside the vehicle when driving. the contact indicated that the failure was more prevalent when depressing the accelerator pedal to gain speed. the vehicle was taken to the local dealer (tom boland ford, 9699 hwy 168, hannible, mo) and the liftgate drain seal was repaired, but the failure continued. the manufacturer was notified of the failure and did not assist. the failure mileage was 500.

Tl* the contact owns a 2016 ford explorer. while driving various speeds, there was an abnormal exhaust odor in the vehicle. the vehicle was not taken to be diagnosed. ferman ford (located at 24825 us hwy 19 n, clearwater, fl 33763, (727) 797-2277) stated that there was no possible remedy for the exhaust fumes entering the cabin of the vehicle. the manufacturer was notified of the issue. the approximate failure mileage was 100.

Tl* the contact owns a 2016 ford explorer. the contact noticed strong toxic fumes of carbon monoxide coming through the air vents. the vehicle was taken to the dealer (terrebonne ford lincoln, 339 st charles st, houma, la 70360, (985) 876-5100) for diagnostic testing. the dealer supposedly addressed tsb 17-0044 and had the contact retrieve the vehicle, but they provided no specific solution to prevent the failure. the contact and driver experienced headaches from the fumes entering the vehicle for months. the vehicle was not repaired. the contact was not included in nhtsa action number: ea17002 (structure, engine and engine cooling). the manufacturer was notified of the failure. the approximate failure mileage was 0.

Tl* the contact owns a 2016 ford explorer. while driving 72 mph, exhaust fumes entered the vehicle during acceleration with the air conditioner activated. the contact became ill from the abnormal odor and vomited several times. the vehicle was taken three times to a local dealer (rodeo ford, 13680 w test dr, goodyear, az 85338) where it was diagnosed that the sealing needed to be added to the vehicle and the muffler needed to be replaced. the vehicle was repaired, but the failure persisted. the manufacturer was notified of the issue and opened case number: 12964208. no further assistance was provided. the warranty had expired on the vehicle. the vin and failure mileage were unknown.

Car has an awful smell when using the climate control, dealer said there was an exhaust leak into the turbo, they replaced the turbo and the smell still persist. car has been at dealership for a month now. smell is strongest when driving and climate control is on. *tr

Tl* the contact owns a 2016 ford explorer. the contact stated that the vehicle emitted a rotten egg odor from the catalytic convertor. the odor intensified when the accelerator pedal was depressed. koons ford was contacted and stated that the odor was inherent to the vehicle. the manufacturer was not notified of the failure. the failure mileage was approximately 5,000. updated 11/01/17*lj the consumer stated the rear door hatch was not properly sealed. *js

Tl* the contact owns a 2016 ford explorer. while driving various speeds on extended trips, exhaust fumes entered the cabin of the vehicle. the fumes made the contact feel nauseous to the point of passing out. when depressing on the accelerator pedal, the abnormal fume odor intensified. the dealer could not determine the cause of the failure. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 5,034.

Tl* the contact owns a 2016 ford explorer police intercept. the contact stated that the vehicle experienced an abnormal exhaust odor after extended operation. the failure occurred without warning. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was approximately 20,000.

Tl* the contact owns a 2016 ford explorer. while operating the vehicle, exhaust fumes were present inside the cabin. the contact indicated that the failure occurred while depressing the accelerator pedal. the dealer indicated that the vehicle was operating normally and advised the contact not to press the accelerator pedal too hard. the manufacturer was not notified of the failure. the failure mileage was 1,000.

Tl* the contact owns a 2016 ford explorer. the contact smelled an exhaust odor throughout the vehicle. the vehicle was taken to tomball ford (22702 tomball pkwy, tomball, tx 77375 (877) 359-7182) where it was diagnosed that the front driver's and passenger side inner panel above the door panel had a gap and needed to be aligned. the vehicle was repaired, but the failure recurred. the vehicle was taken back to tomball ford, but the failure could not be replicated. on another occasion, while driving, the contact became disoriented but was able to take the vehicle back to the dealer where it was diagnosed that the cabin air filters needed to be replaced. the dealer also tested the vehicle for carbon monoxide and determined that the spoiler needed to be replaced. the vehicle was repaired and the auto drain, grill assembly, vent air otter adhesive, valve assembly- auto drain, insulator, and door otter were replaced. the contact stated that the failure recurred. the vehicle was taken back to the dealer where it was determined that more repairs needed to be performed on the vehicle. the manufacturer was notified and stated that they would not buy back the vehicle, but would repair the vehicle as often as needed. the failure mileage was 3,663.