I have read that there were recalls regarding parking brakes however my specific model 2015 basic model explorer was not on the list but my parking brakes gave out as i tried to back out of my driveway. the brake handle popped up and i was unable to use it ever since and i cannot drive the vehicle without the alarms going off which interferes with my hearing aids. took it to dealership and the diagnosis was that i needed a brand new replacement kit, a cost over $700.
Hood have detail retaining dents. when i back up swelling sounds
Was driving and the steer well became lock couldn't turn the wheel, tried to pump the brakes and they didn't catch. end up driving right into a pole and the airbags didn't deploy with everyone hitting their heads and kids getting concussions.
Husband was driving the kids into town for early practice. after almost a 45 minute drive when he got back the drivers rear brake was glowing red and smelled like it was burning. this could of caused a fire if he drove it longer.
I was driving my 2015 explorer about 55 mph, coming up to a driveway i needed to turn into a few hundred feet away. suddenly the car lurched and warning signals popped up on my dash. it alerted me my collision warning sensors failed and service advance trac. i attempted to brake and slow down for my trim and realized i had lost power brakes as well as power steering in my attempt to turn into the driveway. i narrowly missed hitting a tree while making the turn into the driveway. i coasted to a stop and immediately ran a vehicle diagnosis. it suggest i shut the vehicle off and turn it back on to see if the codes cleared. when i turned the vehicle on all warning were still displayed but brakes and steering returned. my local ford was fairly close so my father in law attempted to drive it there and suddenly all codes cleared out of the vehicle.
Ford motor company (ford) is recalling certain wheel hub bearing assemblies, part number hb5z-1104-c, incorrectly listed as being for installation on the rear axles of 2011-2017 ford explorer 4x2 vehicles. these bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end. is nootgood
Brakes failed on ice no abs.
Brakes failed while driving. after several attempts and running off road it finally allowed me to depress break pedal. break pedal had become stuck and when it finally worked there was an awkward sound.
My wife and i park our 2015 ford explorer xlt in the parking area in front of our house. in order to go anywhere, we need to back it out of its parking spot, reverse-turn to the right, apply the brakes, put the vehicle in drive, and finally drive forward on the driveway until reaching the street. this morning, my wife planned to go to the store. she entered the vehicle, started it, put it in reverse, and proceeded to back out of the parking spot. as usual, she applied the brakes to stop the car and put it in drive, but unfortunately, this morning the brakes did not respond. she applied the brakes a few more times to no avail. after that did not work, she applied the emergency brake, which did not do anything either. finally, she turned off the engine and put the car in park, which didn't do anything either. she ended up doing a u-turn in reverse. my other truck was parked to the right of where the ford explorer was parked, so once the ford explorer reached my parked truck and collided with it, the ford explorer finally stopped. in addition to my wife, our two sons aged 6 and 8, were inside the vehicle with her when this happened. we have attached a photo of the ford explorer collided onto my parked truck (a ford f150), which it had to do in order to stop and not collide into anything or anyone else. the main reason we got a ford explorer is because we believed it would be a sturdy suv that would keep my wife and kids safe, so this incident is extremely concerning. the car is almost new with approximately 12,000 miles and we have had already had to take it into the repair shop approximately eight times. we have asked ford to replace it, but they have not been willing to do so, which is why we are escalating this matter to regulating agencies for resolution as well as out of concern for other families who may have had a similar experience.
April 23 - backing out of a parking space a power steering fault message flashed on the screen, there was no change in the steering of the vehicle at the time. april 26 - same message appears while driving down the interstate, when backing into a parking spot the steering completely locked up, two other messages appeared on the screen at this time. pictures are included. vehicle was taken to the dealership the following morning. they concluded that the steering control module needed to be replaced, and that the issue was resolved. picked the vehicle up on may 2. june 2 - the same power steering fault message showed up again while driving on a neighborhood street. the same messages as before plus one more (terrain management failure) appeared on the screen when turning left on a rural road and the steering locked completely again. vehicle was returned to the dealership the following morning. the vehicle has been at the dealership for 9 business days at this time. no progress has been made. they say the problem can not be duplicated, even though the vehicle diagnostic and photos of the messages were provided. the diagnostic stated, "urgent service required." the ford hotline is unwilling to make any repairs unless the problem can be duplicated while in the dealerships possession. meanwhile i am currently making payments on this vehicle. the vehicle has been in my possession for 9 months and has 10,300 miles on it. i was told i have a rental for 1 week, regardless of whether the problem is resolved or not.
5/27/2016, we unknowingly purchased our 2015 ford explorer. since then we have experienced a number of issues with this vehicle. the first major issue is exhaust fumes, gases entering into the cabin of the vehicle while driving and upon acceleration. second, 8/25/17, this vehicle lost all of its functions (brakes,steering) while i was operating the vehicle on a busy street with my children in the car. i have made the decision this vehicle is unsafe to operate and is an accident waiting to happen. i have stopped putting my children in the car because of the fact that it is making us ill and i am scared. we have experienced headaches, nausea, lethargy, nose bleeds, stomach issues for a prolonged period of time. we have been ill more often than not. i feel this vehicle is silently and slowly hurting us. i am so frightened of what it has done to us long term. it's on a daily basis that we experience the strong foul odor and smells of exhaust fumes and gases entering into the cabin. i cannot say enough how badly it smells of exhaust. i do not use the a/c or heater because i am so fearful of what could happen to myself or my family with the windows closed. this is on a daily basis. 8/28/17, i contacted ford. i spoke with a representative in customer relations about everything we were experiencing with the vehicle. then was transferred to a manager who took my vin# while making notations. in return i was given a claim # and told she could not provide me with any information about my vehicle only that there was an investigation being conducted and, she was sorry. two months later, i have yet to receive any information from ford. sadly, i've had to research on my own and found only a service bulletin, tsb 14-0130. as a consumer i am running out of options. the vehicle itself is proof. the next step should be a recall, not me having to obtain an attorney.
Upon starting vehicle steering system was unresponsive and a warning notice "service advance track" appeared on dash. dealer had vehicle for several days and could not duplicate malfunction. returned without repair. fault recurred after approximately one week and dealer again could not duplicate fault. replaced one element of electronic steering system and returned vehicle as repaired. fault recurred a third time and a different dealer service department replaced a second element of the electronic steering system and claimed issue was resolved. fault continues to recur without notice and vehicle is unreliable. problem has been reported to ford customer relationship center on several occasions but response has been very limited.
Tl* the contact owns a 2015 ford explorer. the contact stated that the brake line on the front passenger and front driver side fractured. the vehicle was towed to a dealer who diagnosed that the front brake line needed to be replaced. an authorized dealer replaced the front driver and passenger side brake lines. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was not available. the vin was not available.
I was driving yesterday and a message popped up "terrain management system fault" and then all of a sudden, a check brakes message showed, leaving the brake indicator, abs message saying it is off and an "awd off" message. this happened repeatedly even after turning the car off for hours and restarting. pictures were taken of the messages and it was dropped at the service department of the local ford dealership. they originally thought it was a bad abs sensor, but upon further investigation, something is really wrong in the computer and some other modules, they did not even give us a time frame for completion. this is next years model and we have only owned it for 1 month, not a good sign. not sure if other people are having this issue, but they might soon. the dealership would also not say if it was/is dangerous to drive with all of the errors popping up. *tr