We have classified the 22 complaints from 2014 Ford Explorer about ENGINE AND ENGINE COOLING into the following categories.
Tl* the contact owns a 2014 ford explorer. when the accelerator pedal was depressed, the odor of exhaust fumes was present inside the vehicle. the cause of the failure was not determined. the local dealer and manufacturer were not notified of the failure. the vehicle was not repaired. the failure mileage was 71,000.
Tl* the contact owns a 2014 ford explorer. the contact stated that the vehicle emitted an abnormal exhaust odor. the failure occurred without warning. henrtrich ford lincoln (1427 bay rd, milford, de) was contacted, but the failure could not be replicated. the vehicle was taken to the dealer on two other occasions where a co2 service campaign was performed and the cabin air filter was replaced. the manufacturer was notified of the failure. the failure mileage was approximately 86,000.
Tl* the contact owns a 2014 ford explorer. the contact stated that the vehicle emitted an abnormal odor without warning. the vehicle was taken to ray schultens ford (2400 w 6th st, the dalles, or) where it was diagnosed that the failure was due to cracks in the headlamp assemblies. the dealer stated that the vehicle needed adhesive added to the opening of the headlamp assemblies. the vehicle was repaired. the contact's husband sustained high hemoglobin levels and required medical attention. one year prior to the failure, the contact's husband was hospitalized because his blood hemoglobin levels were high due to carbon monoxide poisoning. the failure mileage was approximately 60,000. the vin was not provided.
Tl* the contact owns a 2014 ford explorer. while driving 70 mph, exhaust fumes entered into the cabin of the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 42,000.
Tl* the contact owns a 2014 ford explorer. when the accelerator pedal was depressed, there was an abnormal exhaust odor in the vehicle. the vehicle was taken to the dealer (auto-nation ford in del ray beach) on four occasions to be diagnosed. the contact was informed that there was a tsb warranty repair to remedy the vehicle. the vehicle was repaired; however, the failure recurred. the manufacturer was not notified of the issue. the approximate failure mileage was 9,999.
Tl* the contact owns a 2014 ford explorer. when the engine was running, an exhaust odor was present inside the vehicle. the contact suggested that the vehicle may be included in nhtsa action number pe16008. the vehicle was taken to a dealer where it was diagnosed that there was an exhaust leak. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 27,000.
Tl* the contact owns a 2014 ford explorer. the contact stated that there was an abnormal exhaust odor in the cabin of the vehicle. the vehicle was not diagnosed or repaired. the contact was concerned that the vehicle was unsafe to drive the contact referenced nhtsa action number: pe16008 (engine and engine cooling, structure). the manufacturer was made aware of the issue. the approximate failure mileage was 37,000. updated 05/02/17*lj *cn
I may have already complained, but this can update that. when pulling a long grade and the vehicle has downshifted,3500 or more rpm and about 65 mph under load, i smell sulfur in the cabin. it seems to be worse when the covers for my moon roof and sun roof are retracted. it has been in to a dealer 4 times now, so i have lost a month of use. the last return was on friday 1 july. i have not had a chance to take it to a local mountain that makes it smell. ford keeps working on the back end, the exhaust there has almost no smell. i told the dealer the sulfur smell comes form exhaust that is escaping from the engine up to the back of the catalytic converters. there are two turbos on this vehicle and i believe two separate exhaust paths. somewhere up front there is a leak that stinks. thank you *tr
2014 ford explorer. consumer writes in regards to exhaust fumes inside of vehicle while driving. *ld the consumer stated the vehicle seemed to pull exhaust fumes inside the vehicle. several attempts have been made to repair the vehicle at the owner's expense. the tail end of the exhaust apparatus was replaced in order to force gas down and away from the vehicle. this seemed to successfully repair the vehicle. the consumer would like to be advised on the progress of the investigation and if the vehicle is safe. updated 06/19/2017*js
Tl* the contact owns a 2014 ford explorer. while driving 65 mph and while accelerating, there was an abnormal exhaust odor in the vehicle. the contact stated that the vehicle failed to shift into the park position. there were no warning indicators illuminated. the vehicle was taken to the local dealer (crowson auto world, 541 mississippi 15, louisville, ms 39339, (662) 773-8070) where it was diagnosed that there was not a significant amount of carbon monoxide detected. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was approximately 75,000.
Tl* the contact owns a 2014 ford explorer. the contact stated when the accelerator pedal was depressed, there was an abnormal exhaust odor in the vehicle. the vehicle was taken to bruce walters ford located at 302 s mayo trail, pikeville, ky where it was diagnosed that the vehicle emitted exhaust fumes into the cabin. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 45,000.
Tl* the contact owns a 2014 ford explorer. while driving 35 mph, an exhaust odor emitted into the vehicle through the front and rear air vents during acceleration. the vehicle was taken to the dealer where the muffler was replaced. the vehicle was repaired; however, the failure recurred. in addition, the instrument panel failed to illuminate while driving 20 mph. the contact coasted the vehicle to the side of the road and the gear shifter seized. the contact restarted the vehicle and drove home. once the contact arrived at home, the vehicle lost power, the alarm and horn sounded, and the tailgate opened. the vehicle was taken to the dealer where the gear shifter was replaced. the manufacturer was notified of the failures. the approximate failure mileage was 24,191. updated 05/03/16*lj
Tl* the contact owns a 2014 ford explorer. while driving various speeds, there was an odor of exhaust fumes/carbon monoxide coming through the vents in the vehicle. the driver became drowsy while driving. medical attention was required. the contact stated that the exhaust odor remained permanently in the vehicle. the vehicle was taken to all star ford (3800 century way, pittsburg, ca 94565) where it was diagnosed that there was an exhaust leak in the cabin that needed to be repaired. the vehicle was not repaired. the vehicle was not under warranty. the contact called the manufacturer and was informed that they would get back with him within two business days. the approximate failure mileage was 16,000.
Upon acceleration, the interior of the vehicle begins to smell like rotten egg. i have noticed it for awhile and assumed it was a smell coming from outside. i begin to take note of it only happening upon acceleration. i have informed the dealership where purchased and they informed me that ford is aware of the problem but that there is no repair/fix for it. upon further research, other people have the same complaint and that it is carbon monoxide, which is toxic. i have grandchildren that i pick up from school every day and do not feel comfortable with this happening. there has been no formal recall. what information can you give me? thank you in advance *tr
Tl* the contact owns a 2014 ford explorer. while driving various speeds or when the air conditioner was activated in recirculation mode, the contact noticed exhaust fumes in the vehicle. the failure recurred on numerous occasions. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the vin was invalid. the failure mileage was 16,000.
Tl* the contact owns a 2014 ford explorer. while driving 35 mph, the contact smelled an abnormal scent inside the vehicle from the exhaust. the engine rpms reached 3,500. the failure occurred on numerous occasions. the vehicle was taken to the dealer twice. during the first repair, the entire seal on the rear hatch door and drain was repaired. during the second repair, the vehicle was not diagnosed. the contact stated he now suffers from headaches contributed from fumes inhaled. the manufacturer was not notified. the approximate failure mileage was 450.
Test drove brand new 2014 explorer with 3.5l ecoboost turbo engine. upon hard acceleration, the vehicle cabin experiences a strong exhaust smell that is irritating to the eyes and lungs. i decided against purchasing the vehicle for this reason. *tr
Exhaust smell in vehicle when accelerating at speeds above 70mph. *tr
I rented a nearly new ford explorer limited awd in milwaukee, wi. i had been considering purchasing this model so i was pleased to be able to drive one for a few days. every time i accelerated hard (wot) the cabin would fill with exhaust fumes. this occurred even with the ac in recirculate mode and without any other vehicles nearby that would have produced the odor. it was strong enough that we opened the windows to get fresh air. after the 2nd time of this occurring, i did not accelerate hard again as to avoid the problem. i also test drove a brand new 2014 ecoboost awd model this weekend and it did the same thing. i will not be purchasing this model but wanted to add my experience to the database as i feel that ford needs to fix this problem for owners of these vehicles. it is a shame, it was a nice vehicle otherwise. *tr
Bad odor in vehicle during acceleration. smells like rotten eggs. this is a brand new auto. very disappointed. smelled it during test drive but salesman said that it was catalytic converter and the smell would go away. it has not. *tr
When i let off the accelerator, an exhaust smell fills the cabin. *tr
Upon acceleration exhaust enters the vehicle cabin. sometimes exhaust enters the vehicle cabin without acceleration. i thought i had reported this before. *tr
Strong exhaust smell anytime engine accelerates, such as downshifting when going over an overpass on an interstate highway. not "hard" acceleration really. i have researched, and know this a common problem, and has been since the "5th gen" explorers came out. i know it has been brought to the attention of nhtsa, and i am just registering my complaint hoping you can get the problem resolved. thank you. *tr
When accelerating the cabin of my ford explorer fills up with exhaust. *tr
Exhaust fumes enter the cabin area regularly when the sir conditioner is in re-circulation mode. this is a safety hazard for our baby who was born prematurely but has had to breathe in exhaust fumes when riding with us in our brand new ford explorer. *tr
Exhaust fumes enter the cabin through the a/c vents intermittently. the a/c controls must be turned on and the vehicle must be accelerating or climbing a hill. it loads the cabin heavily at times with exhaust fumes, but appears to clear quickly when normal operation resumes. *tr
Upon consistent moderate to heavy throttle, the cabin fills with fumes/odor which smells like a mix of exhaust and burning/smoldering plastic or epoxy. it is strong, easily repeatable and happens all the time while traveling up long consistent grades etc. does not happen in easy city driving, merging onto an express way, it happens nearly 100% of the time. *tr
Upon hard acceleration my 2014 ford explorer has exhaust fumes enter into the vehicle. i tested with both the ac on recirc and recirc off and it happens either way. i have already had the vehicle in the ford shop with this problem and a tsb was performed with no improvements. *js
I get a foul odor in the cabin on hard acceleration. i took it to the dealer and they did a fix but it did not help.they say they don't know what to do, it smells like exhaust is entering the cabin. help! make ford fix this .car was purchase new and i notice the problem on the way home from the dealer. *tr
When accelerating or doing freeway speeds the smell of exhaust circulates throughout the car. it is so bad that we have to roll down all the windows. this has caused drowsiness, headaches and our young granddaughter to have an asthma attack. the vehicle has been taken to 2 different dealerships numerous times and they both say that there is nothing wrong with the vehicle and that the smell is not abnormal. they claim that the car is not broken in yet and that the catalytic converter needs to burn off. *tr
My 2014 ford explorer was purchased off the show room floor with no test drive. my normal daily drive consist of 2 lane side roads. on the weekend my family and i will take the interstate routes. in early march as we began our trip and i accelerated onto the interstate there was a very heavy exhaust odor. the odor was thick enough that we had to lower each of our windows. we thought it was strange but perhaps just a one time occurrence but that wasn't the case. the problem is occurring during heavy acceleration only, with no air, with the air conditioning or with the heat on. i have taken my vehicle to ford 3 times since august 2014 for a total of 26 days in the shop in hopes of getting this repaired with no luck. i did have a case open with ford case# [xxx] and was told last week (11/13/14) by customer service person "[xxx]" that my case had been closed, reason; "the odor i am experiencing is normal" i was not notified by ford that the case was being closed nor was the dealer where i purchased the vehicle. i placed a carbon monoxide detector in my vehicle and after 3 to 4 days on 11/01/14 received a warning to move to clean air! my vehicle is under full warranty however that is useless at this point. on 11/15/14 i had to take a 6 hour round trip with my mother, step father and mother-in-law we had to lower with window no less than 8 times during the travel and my mother had a very sick headache after the trip. this problem is real and i hope you will give it the time and attention needed to make sure other people like myself aren't just brushed off by ford. ford has my money paid in full for a vehicle i am forced to drive daily because i have no other transportation. and you ask do i also have headaches yes and they are very real. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
The explorer sport (v6 twin turbo ecoboost) started leaking sulfurous smelling vehicle exhaust fumes (possibly cyanotic ) into the car which made the occupants feel unwell . ford have a fix that they do not advise customers about so the fume issue is known to them ( tsb 12-12-4 ). this fix has been performed yet the odor persists in certain circumstances. we have little confidence that the problem has been properly resolved and we have little confidence in driving a car with this type of fault. it is disturbing that oxides of sulfur and hydrogen sulfide can only be smelled within certain concentration limits and that the "nose" becomes insensitive to them at higher concentrations. other people are suffering the same problem and i think it s only a matter of time before a driver becomes incapacitated and has a serious accident. if this has not already happened. many other reports of this problem on various websites. *tr
During hard acceleration, a "smell" enters the interior of the car. the "smell" is of sulfur or rotten eggs. the smell is definitely coming from the exhaust. ford acknowledged the problem and performed a tsb to fix. the tsb did not fix the problem, and the dealership says they have to wait for an engineer. service manager says there is only 1 ford engineer for all of south texas. *tr
I have experienced a burning smell entering the cabin area when accelerating to pass a vehicle and when climbing a hill. also have had a "sour" smell like soured clothing from ac when i start my vehicle. i did ask a service manager about the "sour" smell and he said he never heard of it, not a big help. *tr
When driving my 2014 ford explorer at any speed and on any terrain, the exhaust fumes enter into the cabin of the vehicle. the odor is extreme, causes headaches, nausea, and tends to burn my eyes as well as my granddaughter, who is with me most of the time. because there have not been enough people complain of this problem, and because ford has not recognized that there is a problem, my dealer was not going to attempt to fix the problem. finally they have agreed to spray the under part of the exhaust with a rubberized sealant that was used on the 2013 models for the same problem. if this does not work, which i have read was not successful on the 2013 , i don't know what to do. the exhaust order is horrid and i fear the health implications that may arise. *js
The exhaust seems to be entering the cabin through the ac vents. we took this back to ford as we bought it new and they stated at first it was just stickers burning off. then i took it back again and made a manager to ride with me. he stated it was not normal and we left it there. they stated they replaced some parts a rerouted something. seemed to be very confused on what they did. the smell never really went away and not that it has 20,000 miles seems to be getting worst. my wife is pregnant now and its her daily driver. i would just take it back and trade it in but i will lose so much in trade!! i just think this is very dangerous and i am worried for my wife and future baby. *tr
Was accelerating on the interstate and a very foul odor, like exhaust entered the cabin of the vehicle. this has happened on many occasions, with the windows up and down, ac off and on, heat off and on, going 10mph and going 60mph, during hard acceleration and during moderate acceleration. *tr
Tl* the contact owns a 2014 ford explorer. while driving 70 mph, exhaust fumes entered the cabin of the vehicle through the air conditioning vents. the exhaust fumes were the strongest at 60 mph or higher. the contact had to reduce the vehicle's speed and open all of the windows in order to release the fumes. the failure occurred constantly. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 600. updated 10/03/14*lj updated 3/10/15 *js
Exhaust smell coming out from air conditioner system at high rpms (about 3500). *tr
Tl* the contact owns a 2014 ford explorer. the contact stated that the exhaust system failed causing the fumes to penetrate through the vents while the defrost system or the heather was activated. the vehicle was taken to the dealer to have a diagnostic performed. the dealer advised that the exhaust system lining and valve needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was not available. the failure mileage was 26,000.