My son was driving and made a u turn on a city street and during the end of the u turn the passenger control arm snapped nearest to the wheel. the car did not hit a curb or run over anything to cause the break. the local police dept, tow truck driver and myself inspected the area and there was nothing that was "hit" to cause this. once the mechanic was able to look at the control arm when it was on the hoist they pointed out to us that the metal control arm was defective when it was cast or wasn't fabricated correctly. the metal was less dense and more hollow on one side of the break than the other side. the break was a clean break without jagged edges. this was the cause of the broken control arm. we where lucky since my son drives the freeway at 65mph speeds almost on a daily basis and if this front control arm broke at those speeds he would have lost control of his car and cause a major accident and there could have been a loss of life. we had routine maintenance work done on the car in october and the mechanic said he saw nothing wrong with the car then and suggested that since the driver side control arm was also an original part and probably cast at the same time and using the same methods that it was only a matter of time before the driver side control arm gave out similarly. we opted to pay the added cost to replace both front control arms since our son's safety is paramount.
Almost wrecked vehicle the other day. out of no where, no control of steering/back end of car. back end feels like driving on ice. fishtailing and then whole car feels out of control. wheels squeal when turning, changing lanes. steering wheel cocked at 2 o'clock position. drive over railroad tracks, bumps, cracks and back end sways out. traction control on but isn't responding. car with swerving lines behind shows on dashboard. i saw recall notice 19s17 for suspension issue. this seems to be what i am experiencing but my vin# isn't listed. this is very dangerous, afraid to drive vehicle.
Strut mount bearing failing affecting the steering of the car.
Right front axle/control arm failing (snapped cleanly in 2) 3 times within 2 years. first time may have been subsequent to low speed front end collision. second & third times driving less than 25 mph with no collision until after hearing the snap & subsequent loss of steering. second time failure occurred while accelerating from a full stop & turning left on a city street.third time i'd been driving straight approximately half a mile on a city street with speed no greater than 25 mph. last two replacement/repair done by progressive insurance certified repair facility.
My vehicle was on the road in motion when i heard a creaking/clanking noise on the front right side near the tire. after taking my vehicle to the dealership to determine what the cause of the noise was, i was advised that it was a faulty front right strut and spring assembly. i had my mechanic replace both the front and left struts. after doing a lot of research on the internet from other ford explorer owners , i believe that strut and spring assembly are manufacture defects. while backing up my vehicle, i noticed that the back up camera was blank and not working. after monitoring the operation of the back up camera, it has become and intermittent issue, it comes and goes. now, my back up camera is working but the back up camera guidelines are not there. after reading many blogs, there' s alot of ford explorer owners who are having similar issues with the back up camera. this is a safety issue and i believe it is a manufacture defect.
Driving down the highway in my car lost control. this was really scary. i saw severed craving for weld. the temperature outside was -25. i reported it to the dealer. he refused to help me. now i'm afraid to drive this car. i fear for the lives of their loved ones. date of incident: 27 january 2017 video scene: https://www.youtube.com/watch?v=59m8a1kxypo i'm from russia. hope only on you. my address [xxx] telephone [xxx] i do not wish that even someone hurt. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
While driving the power steering shut down along with the traction control.
Please reference previous complaint confirmation number 10475098, september 11, 2012. the problem is a complete loss of power steering assist that occurs instantaneously, without warning. this problem was supposedly repaired by my ford dealer last fall (september, 2012) by reprogramming a control unit. the problem has now been recurring again, almost weekly (three times in four weeks). i feel this is a very serious safety issue. during the most recent incident, my wife was driving by herself. she does not have the strength to drive this car without power steering assist. luckily she was traveling in a straight line and could bring the car to a stop. if she had been turning a corner or rounding a curve, she would have gone off the road. i have seen on the internet that other drivers have had the same problem. i will take the car back to the dealer, but ford needs to own up to this problem and figure out a permanent fix. *tr
Letter from re few defects in my 2011 ford explorer remain after the dealers repeated repair attempts. these issues distract me while driving and it is a concern to my safety as well *tgw the consumer stated the main issue was the steering; the steering wheel was not straight and when driving, the vehicle pulled in the opposite direction. the shift increased when increasing speed. also, the a/c unit changed temperatures by itself. the brake warning light illuminated and the touch and sync did not work. the consumer believed the software needed to be updated as his phone and or mp3 player kept getting disconnected. when using the sync service to request directions it kept misinterpreting the commands, as well as disconnecting when downloading a route. on one occasions, the entire system failed and the screen went blank. *jb