This model of ford expedition advertises that infant car seats, convertible car seats, booster seats, and high back booster seats could be accommodated in 4 of their seats. however, the third row has automatic seat folding and headrest folding features which make it impossible to remove the third row headrests. when placing a high back booster seat in one of the third rows, the seat does not sit flush in accordance with the car seat instructions because the headrest is not flush with the seat. since you cannot remove the headrest, there is no possible way to safely install this particular type of car seat. in my conversation with ford they are now aware of the problem, but are unwilling to make any changes or purchase the car back. i purchased the car 3 months ago in anticipation of having a 3rd child. it is required that i put a high back booster seat safely in the 3rd row to accommodate my children, yet i cannot do that safely. i am taking the car with the seat to the police station tomorrow to see if they can put in writing that there is no way to safely install the seat.
My wife and i were making a left turn at an intersection when the vehicle stalled in the intersection while making the turn. an alert appeared on the dashboard "anti-collision alert" flashed on the dash and disappeared. then another message appeared "drive mode not available". an orange wrench indicator light lit at the bottom of dashboard next to the odometer. the vehicle was not shifting correctly and as we drove further, the car shifted through the gears slowly and slowly and gradually. we drove the vehicle straight to the bell ford dealership in phoenix. we dropped the vehicle off at the dealership. the dealership service department called me the next day and said they could not find anything wrong with the vehicle. i had described what happened to us, but they said nothing was recorded in the vehicle diagnostic system or black box. we have had the vehicle at the dealership for over 3 weeks now and they have had their mechanic driving the vehicle and said they are unable to replicate the issue. we do not feel safe in the vehicle now. we are not sure what to do now as the dealership says it is not eligible under the lemon law for a buyback.