We have classified the 5 complaints from 2018 Ford Expedition about SUSPENSION into the following categories.
During a routine oil change, the ford dealer found all four of my suspension struts were leaking. unless the vehicle was dropped from 50 feet in the air, there is no reason four struts should be leaking. it has to be defective struts.
2018 ford expedition fx4 loaded. under 10,000 miles rear shocks leaking and had to be placed. they are supposed to be heavy duty with fx4 package. no off road use. no towing. no heavy loading. careful large city and highway driving. careful break-in and no hits, hard contacts, or other impacts or conditions. replaced with oem from ford. but if defective then likely the replacement parts will be defective as well. $65,000 vehicle. 55 years of owning many vehicles including 2 wranglers, 3 4x4 honda pilots, 4x4 nissans, mercedes, etc., never had any shock leaks at any mileage or with any use including towing and off roading. ford must be buying defective china made parts.
Takata recall. on 4/29/19 the 2nd row middle seat belt was replaced after having been in the shop 2x for diagnosis. it would not release out to buckle. it kept snagging on itself inside. on 6/11/19 the vehicle was taken in to be diagnosed for bad strut. turns out 3 of the 4 were bad and need replaced. the dealership would not replace the 4th strut even though she stated its been a big problem lately. also the lift gate was inspected as it opens and closes on its own periodically. they could not get the lift gate to recreate the problem and since the vehicle didnt throw a code for it they cant do anything about it. i have an appointment for 6/19/19 to have the 3 struts replaced and the lift gate checked again.
Took my vehicle for oil change at a local mechanic. he advised all four struts are leaking. the vehicle only has 10,000 miles on it. i went back to ford. they advised there is an ss! bulletin and they are only supposed to monitor the issue. a google search shows this has been a problem with expeditions for years. why isn't ford resolving this after all of these years and finding a strut that works properly?
Vehicle as delivered new from the factory had a very loud and distinct clunking in the rear suspension when driving. it clunks repeatedly with each downshift of the 10 speed transmission and once very hard upon acceleration. it was later determined that the rear differential retainer bushing had been left loose and not fully installed, allowing the whole rear suspension system to rotate when it should have been fixed. this resulted in premature tire wear and apparent fluid loss in the shock absorbers. the end result is a vehicle that has a very harsh ride.
Tl* the contact owns a 2018 ford expedition. the contact stated that all of the shock absorbers were defective and caused the rear of the vehicle to bounce when driving over a pothole. the vehicle's rear would also bounce sideways when making turns. the vehicle was taken to hixson ford of alexandria (2506 s macarthur dr, alexandria, la 71301, (318) 448-0871) where the rear shocks were replaced with new ones under the warranty. the manufacturer was not contacted. the failure mileage was 6. *js