On christmas eve 2019 i left church service at 8:30 p.m. my 3 small boys and i had been in our 2013 ford expedition el about 10 minutes. it was 28 degrees out. we had just passed through a small town and were on a highway by ourselves when i thought i heard a scratchy speaker and turned my radio down. within a minute there was a loud explosion. i was driving between 50 and 55 mph driving straight forward on a smooth highway. one of my sons screamed and asked if we blew a tire which i quickly ruled out because air pressure signals were fine and no pulling on my wheel. i figured a deer ran into our vehicle because it happens here in the midwest. after a few more minutes of driving i heard tiny pieces of glass flying off the top of the vehicle and then it hit me that the sunroof exploded. i remember reading the article in my consumer reports about this happening across the us but never in a million years thought it would happen to my older vehicle. when i checked it over at home the glass had actually bubbled up an area in the center and blew that area out. it was about a 10" by 5" area that blew out and the rest all cracked but didnt shatter. i ended up getting a recycled piece of glass from a salvage yard and had a glass place replace it for a total of $200 - when i was quoted $1,000 - 1,200 to replace the whole glass through ford and a new seal.
Going at speeds of 45 to 50 mph my vehicle suddenly downshifts until it comes to a complete stop.
We noticed what appearted to be a drip on driver window and cleaned it off. time went by and then noticed again it along with little nicks in film. brought car in for other item and it was mentioned. representative called and said the inner workings of window was disintegrating inside the door panel. we had to have the regulator replaced. the total cost was $494.00. we dont use the window often so we have no idea how long this as been going on. we certainly would not expect this to happen in this age of a car.
The car has 31,000 miles on it, and has been properly maintained according to ford specifications. on 4 different occasions, the car has switched into limited power mode without any warning. no engine warning lights appeared, the car just suddenly slowed down. in each case full power resumed in about 5 seconds. in 3 of the cases, the power loss occurred during a turn, and power resumes after straightening out. on the fourth time, the car was not turning it was traveling straight on a surface street . under 30 mph and we attempted to accelerate.. if we had been trying to accelerate into freeway traffic coming out of an on ramp, we could easily have been hit by oncoming cars traveling at high speed. the first two incidents happened in may, the next two in august. i took it to a ford dealer in florida, and they said that since the computer did not record any incident code and they could not see anything that was wrong, they could not diagnose the problem. when it happened again at home in texas, i took it back to the ford dealer we bought it from. they also said they would have trouble finding the problem without any incident code. they were unable to replicate the problem. but they did say that the front tires needed an alignment, and that the steering wheel was off center causing the the steering angle to read incorrect. they also decarbed the engine and cleaned the throttle body. they said they did not know if the repairs would solve the problem. today, august 30, while driving straight at about 45 mph, without any attempt to accelerate, the car switched into limited power mode for a couple of seconds, and then resumed normal operations. this was the 5th occurrence. this continues to be an extremely hazardous situation, and ford cannot fix it.
While in motion on an oregon coastal highway at about 35 mph vehicle hesitated made a loud noise and quit. at the time vehicle had about 72000 miles on it, and never gave a warning indicator, showing anything was wrong. as a result the engine had to be replaced. the only indicator the servicing dealer provided regarding the failure was a misfire in number 3. the product is defective either in construction or software as non warning was giving that anything was wrong. previously on 2 different occasions at 2 different locations i took vehicle in because it seemed to be idling low and both dealers stated nothing wrong.
whole car burnt within less than 5 min, air condition was working front blower stopped working, smoke started coming from dashboard, ran out of the car. saw fire from the dash and under wiper out side of the car. within a minute car was on fire. every thing burnt within 5 min, including hood seats. kind of skeleton left.
When wet or rainy conditions persist the front park assist system activates anytime the vehicle drops below the present speed threshold alerting that there is an 'object' present near the sensor. the occurs when the vehicle is started and put in gear when parked or when the vehicle slows for traffic or traffic control devises and no vehicles are present. the system also randomly alerts in clear and dry conditions but this is rare (maybe once a month). this causes a grave safety issue as you are unsure if there could be a small person or animal present in front of the vehicle, the driver must take extra time to exit the vehicle and visually verify that no one has entered the blind spot while stopped or parked. ford checked the system and stated this is normal and a known issue. they said that they are not sure how to remedy the issue but just to use extra caution. service history reports are available on this as well as video to show this issue.