Neck problems due to angle of head rest while breaking, i am 6'5'. the existing headrest is a dangerous design and needs to be fixed. *tr
After purchasing a 2012 ford expedition, we discovered that, when running the seat a/c, the motor inside the seat overheats. this causes the upper section of the seat to become hot, and the seat pocket behind the seat to become very hot. we were advised that the system was built without proper ventilation for the motor, and there was no fix. not just for our vehicle but for all 2012 expeditions....all have this problem. the advice given by ford was "don't use the seat a/c during the summer." i was told it would be okay to use the seat heater in the winter. however, if the blower doesn't ventilate properly, the motor will still become hot. my fear is that it will become so hot that it could either short out, giving someone a nasty shock, or worse, catch fire. *js
The headrests for the driver and passenger seats are quite uncomfortable. we did not notice while test driving, since neither of us sat in the passenger seat, but on the drive home i was in the passenger seat trying to rest my head against the headrest and found it uncomfortable. in the days to come, my wife found it more so. our workaround has been to insert a neck pillow at the base of the headrest. we contacted ford 800#, and the response was that the headrest was designed with the angle forward like that for safety, and they could do nothing about it. they did not seem to be aware of the problem, even though many people have posted complaints about this 'feature' on the web. apparently it is not even new for the 2011 model year. for me, it is annoying; for my wife, intolerable. *tr