On multiple occasions, the car randomly completely turns off while stopped at red lights or in traffic, with a message on that dashboard to "shift the vehicle into park and restart the engine". at this point, it is necessary to shift the car into park and restart the engine before being able to proceed.
The car randomly completely turns off while stopped at red lights or in traffic (when auto start-stop is activated), with a message on that dashboard to "shift the vehicle into park and restart the engine". at this point, it is necessary to shift the car into park and restart the engine before being able to proceed.
Vehicle has auto shutdown at traffic lights, stop signs. sometimes stalls then and needs restarted. only advisory when it happens is on dashboard display. has happened over a dozen times to me within 40.000 miles. last time below
Seal in between the intercooler for the turbo so that coolent mixes with the engine oil which causes the engine to fail prematurely and ford will not cover the repair. the car must be recalled because of the defect. www.badproductslaw.com is making a class action and people should contact them.
The auto start/stop doesn't work all of the time on my 2017 ford escape se. on multiple occasions my engine turns off when i'm at traffic signals, stop signs, roundabouts, turning right, and in stop and go traffic. a message is displayed to shift the vehicle into park and restart the engine. this is an extremely dangerous situation! i have almost been in several accidents due to this malfunction. i'm now anxious every single time i'm driving. i feel unsafe on a daily basis and it's frustrating that ford is not doing anything about it. please issue a recall before i'm actually in an accident.
On two occasions in the past month, the auto start/stop function has engaged while stopped at a traffic light and i've gotten the message: auto startstop shift to p restart engine.
Multiple times the escape as been stopped at a light and the auto restart does not work. a message is displayed to shift the vehicle to park and start the vehicle manually. very dangerous at an intersection when cars behind are moving.
In the 3 years that we had the vehicle, the engine has had to be replaced twice due to coolant leaking into the combustion chamber because of a poorly designed head gasket. the most recent repair had an updated gasket, but only 3 months after it was replaced the transmission had a parts failure that caused a warning light. shortly after the warning light, the car stopped in the middle of a major intersection and required a tow to the dealership for further repair. my husband was in the vehicle with my son at the time and thankfully was able to shift the car in neutral and get to a side street before an accident occurred.
Over a two week period, when i would start the vehicle in the morning, sometimes it ran rough. revving the gas pedal a couple of times resolved this. on december 11 while driving to richmond, virginia, the service engine soon light came on. i am close to time for an oil change and when i returned home december 12, i scheduled a service appointment for this morning, december 13. i was told that the rough idling, engine light, low coolant, and diagnostic codes all point toward the need to replace the long block engine, which is $11,000. my car is paid off, only recently, and it has 74,000 miles. it has only ever been serviced at ford dealerships. it is my understanding that this is a known problem. i have called ford and it has been escalated. if this is a known problem, why is it not a recall? this certainly could pose a safety issue.
Auto stop start feature. when stopped engine shuts off but doesn't restart after releasing the brake. message appears "put car in park to restart." first time it happened leaving a parking lot. 2nd time it happened in traffic on highway at a signal.
Owner of 2017 ford escape and ongoing issues with high temperature engine indicator - low coolant level. bought car new feb 2018 and within one year and 8030 miles the car required service for this issue in april 2019. repairs made to water pump and coolant bypass hose assembly. now again in dec 2019 with 14,444 miles, i have the same issue with coolant level below the minimum mark and high temp engine on dash gauge. added coolant myself and schedule service for dec 16 2019. the reservoir cap was fitted tightly and there was no indication of a leak when checking the floor of garage or anywhere under the hood. obviously, there is a problem since the coolant is leaking out and causing high temp of engine which is not normal vehicle operating conditions for a vehicle with 14,444 miles to have this same issue recurring. recap: 02/23/2019 miles 7009 serviced for vehicle checkup, oil change, tire rotation and multi-point inspection. 04/13/2019 miles 8030 serviced for high temp. engine indicator and coolant level below minimum mark 12/16/2019 miles 14,444 high temp. engine indicator and observed coolant level is below minimum mark on coolant reservoir. 12/17/2019 car is schedule for appt to inspect issue with coolant leaking
While sitting at lights the engine will completely shut off. an alert comes on stating to put in park and restart engine. this has happened multiple times in the past couple of weeks.
Had 2017 ford escape for just over a year. 30,000 miles on it when cel came on then went back off only to come back on again blinking. dealership says antifreeze is leaking into oil causing engine failure. engine has to be replaced.
While driving the cel came on. we took the car to the dealership they replaced the crankcase pressure sensor which was covered under the powertrain warranty. they then informed us that the active grill shutter was broken and needed to be replaced. this is an internal plastic shutter in front of the radiator. the service advisor said that ford was aware of these shutters easily being damaged and has corrected the issue going forward but this is not covered under warranty. i contacted ford corporate customer relations and was informed that since no recall had been issued it was up to the dealership to determine if the item was warrantied. they brushed me off and wished me luck. dealership quoted $1090 for replacement that is my responsibility.
My car is equipped with auto/start stop system. it has been malfunctioning during auto stop at red lights & in traffic while driving. when it shuts down at a traffic red light or in stopped traffic, a message displays to driver when stopped to shift to park and restart engine. this requires taking your foot off the brake and then stepping back on the brake to start the car running again to be able to go. other drivers will honk at you to go when you cannot continue to drive until you get the vehicle back running after doing what the message states.
When the vehicle is stopped, the auto start stop feature automatically shuts engine off. it should restart when you release the brake. several times the vehicle has failed to start when brake is released. a message appears on the screen stating that you must shift the vehicle into park, depress brake and restart the vehicle. this is extremely dangerous due to the fact that you are likely at a intersection which the light has turned green and your vehicle must be restarted.
2017 ford escape with 29,918 miles bought brand new. engine lost power going up hill while passing a car in fast lane, barely made it safely off the road, engine light came on. taken to dealer, found nothing. then vehicle started to have rough idle every day, not running smoothly, almost stalling, engine light comes on then after a day or two goes off. taken to dealer, they could not find a code on computer of why light came on. asked them if it was safe to drive, was worried about breaking down, they said yes, safe to drive. engine light came on again, took it to dealer while light was on, they checked and said needs new engine because of antifreeze going into oil. told me they had 3 or 4 others with same problem waiting at garage to be fixed due to parts issue and the process dealer has to go through with ford. told me to drop it off and it would be at least 3 weeks until i get it back, is under warranty. a 2 year old suv having to have the engine replaced because of a manufacturer's defect is unacceptable. ford should offer a buy back especially because ford also had this problem in earlier models of escapes. if this is happening to more and more of the escapes, why isn't ford letting their customers know before their cars break down putting them in a potentially dangerous situation?
Tl* the contact owns a 2017 ford escape. while driving 30 mph, a warning indicator signaled that the engine was overheating. the contact pulled the vehicle off the road and was unable to resume driving. the vehicle was towed to salinas valley ford lincoln (1100 auto center cir, salinas, ca 93907, 831-444-4444) where it was diagnosed and a sensor was replaced. the following day, as the contact's husband was driving 30 mph, the check engine warning indicator illuminated. the contact took the vehicle back to the dealer where it was determined that coolant was leaking and caused the pipes to smoke. the dealer gave the contact an estimate of $2,900 to inspect the vehicle and asses the damage. the manufacturer was notified of the failure and the contact was informed that there were no open recalls on the vehicle. the vehicle had not been repaired. the failure mileage was approximately 60,000.
My 2017 ford escape is creating an extremely dangerous safety issue/situation with the auto stop/start function. when stopped in traffic-at a stoplight, at a stop sign, in the road waiting to turn left-the engine turns off and a message is displayed to "shift the vehicle into park and restart the engine". i have almost had other cars hit the back of my escape because of this. it's very scary when this happens and takes time to shift to park and restart the engine with an impatient diver behind me. i have read numerous other complaints on this same issue on your website. some of the nhtsa id #'s 11300434, 11297934, 11292126, 11291536, 11290647, 11290086, and 11288766. there are other complaints as well. please, before someone is injured or killed issue a recall for this problem. i don't have the exact date this first occurred, but it has happened multiple times since october 2019. also per nhtsa 10160883 and ford communication no. ssm 47492 from february 2018 this is an issue that has been a known issue for at least 2 years now. "some 2017 escape vehicles built on or before 02-feb-2017 may exhibit a no restart concern after an auto stop/start event. upon attempting to restart, the instrument panel may display a message instructing the customer to shift to park and start the vehicle manually. to correct this condition, reprogram the body control module (bcm) using the latest software level of the appropriate ford diagnostic scan tool. for claiming, use causal part 14a068 and applicable labor operations in section 10 of the service labor time standards (slts) manual. if the bcm software is currently at the latest level available, refer to workshop manual (wsm), section 303-06a and/or powertrain control/emissions diagnosis (pc/ed) manual for an auto stop/start diagnostic trouble code (dtc) or gsb0000153 for auto stop/start system information and diagnostics."
2017 escape 1.5l ecoboost awd. engine loss of power on highway with cel illuminated. engine resumed after pulling over, but running rough. cel was p0302, cylinder 2 misfire. replaced plugs and swapped coils, cylinder 2 was bad, did not fix misfire. took to dealer and was informed that cyl 2 had complete loss of compression and head needed replaced. was informed that this was a very common issue and they have had to do this dozens of times on 1.5l ecoboosts (fusions and escapes spanning 2014-2019). head was on national backorder, so dealer appealed to have long block replaced to avoid long wait times. long block replaced under warranty. i was lucky as my vehicle was barely in warranty (50,200). this is a well-documented issue on the nhtsa site, on internet forms and among the ford repair community. there are hundreds of 1.5l ecoboosts sitting on dealer lots waiting for new engines. there are also hundreds of owners that are getting stuck with 3k-10k repair bills because they are out of warranty, average escape owner can't afford that on a relatively new vehicle. ford needs to provide extended replacement for this issue. attached related nhtsa ssms.
Tl* the contact owns a 2017 ford escape. while the vehicle was stopped at a red light, the accelerator pedal was depressed, but the vehicle stalled. the vehicle was restarted and was able to function normally. while making a left turn, the vehicle stalled again. the contact mentioned that the auto start function was reset and the vehicle was able to function normally; however, the check engine indicator illuminated. the vehicle was taken to an independent mechanic where the contact was informed that the fuel pump control module lost communication. the vehicle was taken to five star ford dallas (8900 w president george bush hwy, dallas, tx 75252, (972) 985-3600) to be diagnosed, but the failure could not be duplicated. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 25,500. *tr*jb
When breaking with auto stop/start turned on, the engine will completely stall out and a notice will pop up on the information screen staying to put the car in park and manually start the car. i bought my car a week ago and this has already happened twice. it's very scary as it could happen anywhere. i did some research and there's a forum filled with others who have experienced this too, and yet, no recall to fix it. picture attached is from the forum as i don't have my phone near me while driving to take my own picture.
Check engine light came on, and codes indicate misfire. i have had the car back at the dealership 3 times now, and as of 9/10/19, it is waiting for a new long block. they said to expect as least 3 more after they had it for a full week. after reading about this issue, and having new coils installed, and spark plugs, it is my thought the coolant leaking into the cylinder is the issue. i will call on monday to see about getting a new car, this has been a complete headache since the light came on 2 weeks after taking ownership in july. each time light goes on, it is usually right after starting car, it drives fine but may idle ruggedly for a bit. one time, the light came on but turned off before i called dealership, then it came back on again, and i brought it right back to the shop. i am wondering at one point this car would be considered a loss since the dealership gives me a rental every time it is in the shop.
Tl* the contact owns a 2017 ford escape. while driving various speeds, the air temperature high warning indicator flashed. the contact took the vehicle to all american ford (375 nj-17, paramus, nj 07652, 201-262-4900) where it was diagnosed that the engine coolant was leaking and the engine needed to be replaced. the manufacturer was notified of the failure and informed the contact that they could not assist. the vehicle was not repaired. the failure mileage was 61,000.
As an update to my previous complaint, the car has now been in the shop at ford twice. the first time, the "fixed" the issue on the same day- they replaced a sensor that they said was bad and that we should have no more problems. the next morning, the same overheating message appeared and then again later that day. got car immediately to the same ford dealership. it has been one week since dropping it off. the first day, the service advisor called and said they had to reach out to ford technicians because they had no idea what else it could be besides the sensor. today, we received a call from ford and was told they have not been able to duplicate the problem. supposedly one of the technicians has driven the car 30 miles and has had no issues. we have multiple videos and shared them via text with the service advisor that showed the message we were receiving. this has happened 3 times now, in traffic while trying to accelerate, the "high engine temperature stop safely" suddenly appears and the engine basically shuts down, leaving you unable to stop safely at all.
My car had a misfire shortly after i bought it, they replaced some parts in 2017, then my air conditioner quit running cold, the dealership replaced a couple parts in 2018, now in 2019, the engine misfires again leading to an entire engine replacement.
Jun.17.2019 --p0303 code came up, around,91300miles; --the code was gone after change spark plug; at that time, coolant was low. so top off; jul.15.2019 --p303 code came up again, 91900miles right after around 300miles highway driving; --coolant was low again, top off again jul.20.2019 --went to dealer, found coolant in cylinder 3 according to tsb #ssm 47489 nhtsa id #10144947 --the suggested solution from dealer is to replace engine long block; --the cost for replacement is around $8300
When pulling out onto a busy highway, the check engine light and safety information notification popped up stating the engine was at an unsafe temperature and to safely park right away. the engine then began to stutter and shut down within seconds. the car had just been started only minutes before and the engine temperature was not hot. we added coolant to the "max" and the car cranked up and ran okay. the next morning, upon starting the car the safety notification popped up in the dashboard immediately and the engine did the same thing. after research and speaking with our mechanic, we believe the coolant temperature sensor is bad.
Bought car in 7/18 with 33000 miles on it. drove it for 8000 . then experienced a cloud of gray smoke and rough running upon starting after car was parked for 2 days. also a loud clunk when reversing more than 3 ft. also info panel stated that an oil change was needed. called dealer as had 2000 more miles to go before the next scheduled oil change. was told to ignore info screen and keep original oil change schedule. 4 to 5 days later the check engine light came on and took car to dealer. dealer stated that the head gasket is leaking antifreeze into the cylinders and motor needs to be replaced. under warranty and was promised to have it fixed by mid july, 2019. now dealer states it could be much later than that. i had to call ford corporation customer service to get any type of replacement vehicle as dealer states he doesn't have anything available (probably due to backlog of escape blown head gaskets). have researched online and found many testimonials re: this same issue . is it time for ford to make a recall?
On freeway, passing another vehicle the checking engine light began to flash, while accelerating the vehicle began to shake and the lost power causing vehicle to slow abruptly. this created a hazardous situation.
When stopped at stop sign the vehicle will completely shut down and you have to shift vehicle into park and restart. this happens when you take you foot off the brake and the engine is supposed to restart but doesn't. typically it is very confusing for driver and other cars are expecting you to continue through intersection but you can't because you have to restart. can lead to potentially putting in reverse instead of normal driving causing accident.
I have been on the highway at least 12 times now, doing the speed limit, which is 80 mph, when the engine suddenly shuts down! i get a warning on my dash saying engine fault service now. this has happened when i've been using cruise control, & when i haven't. many times it has happened when i've just passed a semi i'm the passing lane & the car shuts off! scary as hell! i have to immediately get back into the far right lane, & pull off on the shoulder! the steering & brakes still work, but i have no power! one of these days, someone is going to kill me, because i won't be able to get over soon enough! i bout the car with 12,000 miles on it & the ford certified preowned warranty on it. the same month i bought the car, it had died on me 2 times on the highway along with other problems. it has now happened at least 12 times, but it's only the 3rd time i'm the shop for this, because it takes forever to get an appt. & the dealership is 100 miles r/t from me. there are other electrical issues going on with the car they've had to fix also. but they've never gotten the car to duplicate what it does to me on the highway & apparently even though i show them pics of my speed & the engine failure notice, they don't have a clue & seem to care less! i've now been without my car & in a rental for a total of 1 month now & my car only has 26,000+ miles on it!!
Happened twice. repaired first time with a new turbo cooler. 2000 miles later same thing happened again. while driving, the engine light came on and said to pull over now. the engine shutdown totally and i managed to coast into a parking lot. car was on a county street going 40 miles/hr. it was repaired with a totally new engine.
Car is randomly jumping to overheat after being in motion. approx 5 mins of being on. then violently shaking and cutting itself off. driving out of an apartment driveway. was told it was the coolant leaking, however it "solved itself" and i was sent on my way. this is now the second time this has happened. upon research, it seems as this is a common issue with fords.
My ford escape has the engine start/stop feature. several times, when stopped, and i lift my foot off the break to begin driving again, the vehicle messaging states that i must put the car in park and turn off the vehicle and restart. i called the dealership about this (suburban in sterling heights, mi) and the service advisor indicated that this is a known issue with the escapes and that i can come in for a software flash that will take a few hours to fix. just wondering if this would be a safety recall? the service advisor said that he has seen several of these situations come in for repair. shouldn't ford be contacting their customers if this is a known issue? the vehicle stopped when i was in traffic and at a dead stop, and also, turned off at a red light, and when turned green, i had to turn off car and restart. it has been very scary.
Within one year of owning vehicle, the high temperature engine light (red message indicator0 came on. i had taken my car in for 1 year service/oil change without any issues. when the light came on, at the next opportunity i checked the coolant level and it was below the minimum mark. coolant oem red was added and after 3 days of driving i checked the level again and it was below coolant minimum level. i have noticed recalls on escape vehicles in the past regarding the same situation however nothing has been sent out regarding the 2017 models. a recall should be started since this can severly affect the vehicle in a damaging way. the vehicle was driving in local traffic when the light came on approximately five minutes into the drive. the dealership should have brought it to my attention if it was not at the proper fill mark and it is a known issue. i will be contacting the dealership to see what can be done to remedy the issue.
While stopped at a red light at a busy intersection, the automatic start stop feature shut off the engine, however, when the brake was released the engine did not restart. a message flashed giving directions to put the vehicle in park and restart the engine manually. that worked but a few days later the engine shut off while cruising on a city street and displayed the same message. after putting the vehicle in park and restarting, the start/stop feature did not work at all. turning the car off and restarting it did not reset the automatic feature. the on off switch did not restart the feature and the system information display stated that all systems were functioning normally. it took a visit to a ford dealership who ran a diagnostic to then reset the system. the dealership did not offer any information on why this happened or if it could happen again. doing a bit of research, i found tsb #ssm 47043 addressing this issue.
The vehicle was taken to the dealership on march 11, 2019 after driving the vehicle and the vehicle would not stop, even though the breaks were being applied. for any type of breakage, you would have to accel the car to go faster. the car is still in the dealership and have not ben able to figure out the underlying problem.
While driving on a city street my car begin to loose pressure and the immediately after the service engine now light came on and my car begin to shake very bad. so i pulled over turned the car off and started it again. the car drove okay and i was able to make it to the repair show but, every time i stopped at the light the vehicle would shake and the light eventually came back on. my car has been in the shop since then and they cannot seem to find out the issue. at first the dealer repair shop said it was my wheel bearing & motor mount, they replaced those and my car still continue to shake when stopping. the shop is currently looking into my transmission as of 3/29/2019.
Tl* the contact owns a 2007 ford escape hybrid. while driving approximately 60 mph, the vehicle stalled without warning. once the vehicle was restarted, it operated normally. the vehicle stalled again every time the speed exceeded 55 mph. the vehicle was repaired by wynne ford (1020 w mercury blvd, hampton, va 23666) per nhtsa campaign number: 14v526000 (hybrid propulsion system) on february 26, 2019; however, the failure recurred on march 2, 2019. the vehicle was currently back at the dealer awaiting repairs. the manufacturer was notified. the approximate failure mileage was 104,000. the vin was unknown.
The stall / start has failed twice in one week. the first occurrence: while coming to a complete stop, at a four way stop intersection with in the city, the vehicle went into the stall mode. when i removed my foot from the brake the vehicle would not restart. i had to put the vehicle into park and restart the car. the second occurrence: while sitting at a red traffic light on a busy city street the vehicle went into stall mode. when the traffic light changed, i took my foot off the brake but the vehicle did not restart and again i had to put the vehicle into park and restart the vehicle. both times there were other vehicles present causing a potentially hazardous situation for me and other drivers on the roadway.
This vehical stalls in the middle of traffic. for example, it stalls and tells you to auto restart the engine before moving on. this is unsafe and putting risk on my family and i.
Car stalls at intersections. this started happening in january and has happened 5-10 times since. message comes up to put car in park to restart. this is extremely dangerous as i do not know if the car will restart and possible rear end accidents.
2017 ford escape titanium 2.0 ecoboost the engine just stalls in the middle of traffic, waiting at light, driving in the parking lot. a message will come on the dash "auto startstop shift to p restart engine." this has been happening more and more lately. plenty of people out there are complaining of the same issue.
The car suddenly loses power. then the braking is very difficult . you feel as though the car will not stop . this has occurred four times in the span of 300 miles .this has occurred on the highway and city streets.
Within one year of owning vehicle, the engine light came on. the dealership found out the coolant was leaking into the head gasket. i was told this is a known issue. i have noticed recalls on escape vehicles in the past regarding the same situation however nothing has been sent out regarding the 2017 models. this is a problem still occurring apparently and a recall should be started. the vehicle was driving when the light came on while on the highway. i took it straight to the dealership as it is such a new vehicle. it is currently in the service department.
When vehicle is stopped and the auto on/off function is engaged, sometimes the engine dies completely. the vehicle must then be turned off and restarted. this has occurred while in traffic. this has not been noted to occur when the auto on/off function is turned off.
When at red light or just driving down inter-state the engine turns it self off. the car battery light comes on and it tells you to put it in park and restart. this is very dangerous
'auto startstop' would not restart engine from this month, approximately once a day. instrument panel message shows me to 'auto startstop, shift to p, restart engine'. after shifting to p and restarting engine, the engine works well. i feel so dangerous to restart engine by changing transmission shift because it happens at intersections.
Auto start stop failed to function properly. auto start stop system would not restart engine. occurred three times where i was stopped at a red light with foot on the brake, shift lever in drive, auto start stop system active. instrument panel message instructed me to shift into park and manually restart engine, which i did. engine restarted fine. no further error messages or indicator warning lights were displayed. very dangerous condition, being disabled in traffic when expecting to accelerate away from a red stop light after it turns green. easy to be rear-ended. i will not be using the auto start stop system any more until this is fixed.