On wednesday 2/12/2020, while driving home, i detected subtle signs of steering control irregularities and attributed it to icy road conditions. the following morning, 2/13/2020, on my drive into work, the steering condition began to appear again and intensified. i was fortunate to have made it to my place of employment and promptly scheduled a service appointment the following day, friday 2/14/2020. when i left work that day, i discovered a complete loss of steering assist to the degree that it would be impossible to safely control the car. the effort to steer to any normal safe degree was compromised and required that i abandon any attempt to drive the vehicle. if the severe intensity manifested itself while driving, the most probable outcome would have been a collison. i had the vehicle towed to my local dealership saturday, 2/15/2020, requested they diagnose the problem, and expressed my anger at a design flaw that is likely to result in someone's death. they called me back later that day and gave me an estimate of near $2,500 to replace the complete steering rack. i discovered through internet searches, active recalls of prior escape body types for a similar failure but none on my year. i also discovered numerous cases in my internet search of the same failure on my year escape. my work commute was primary city driving.
Tl* the contact owns a 2013 ford escape. the contact stated that while the vehicle was parked, the power steering became inoperable. the loss of power steering assist warning light illuminated. the vehicle was taken to fairview ford sales inc located at 292 n g st, san bernardino, ca 92410, where the steering column was replaced. the manufacturer was made aware of the failure and the contact was informed that the vehicle was not subjected to a recall. the failure mileage was approximately 84,000.
Upon driving the vehicle without notice the steering assist fault light came on and the power steering went out and almost hit another vehicle.
When started, vehicle displays 'power steering assist failure-requires service' warning and power steering is lost. this has happened three times over the course of two days. it does not happen every time the car is started, it just randomly happens. i drove home last night from work with no power steering, and along with this issue my usb ports would not charge my phone. my phone recognized that it was plugged in, but not enough power was being supplied to actually charge it. i'm nit sure if that is linked with the power steering module, but i've never had that issue before all of this mess.
Steering locks up when started
When i start my 2013 ford escape light will display says steering problem and will no move into reverse. i have to turn it off and start it again then it will shift into gear. this has happened several times. engine light will come on for about a few days and will not come on for about several weeks. i purchase this vehicle in 2019. i also noticed this vehicle has 15 recalls. just a little concerned about that.
I am constantly adding coolant to my escape. it has broken down / shut off on me twice as a result of overheating caused by lack of coolant. ford claimed the coolant loss was caused by a sensor. something along the lines of a faulty sensor tricking the engine into thinking it was overheating and the coolant was being dispersed to cool the engine. i explained to the dealership that i purchased the car in 2017 with 52,000 miles and that by september of 2017 i was adding coolant. this continue until october 2019 when i finally got fed up after the vehicle powered off on me going down hill as a result of 'overheating' needing more coolant. i tried sharing this information with my dealership to no avail and mentioned previous recalls on 2013 1.6l escape engines that my vehicle was not included in but many of the recalls involved coolant leaks! i allowed ford to convince me the $4,000 sensor would solve all my problems. unfortunately on december 3, 2019 less than two months after the sensor was repaired i got a maintenance notification to add coolant and another on january 20, 2020. in addition, i want to comment on the power steering defaulting. this happened to me as well in may 2019 on i 85. my power steering completely went out and never returned. previously in april a brief power steering default notification appeared and after restarting my car, the notification went away and power steering was fine. in my opinion, power steering should not be going out on a vehicle after barely 6 years. might i add when i purchased the vehicle in 2017 it only had 52,000 miles on it. the power steering went out a little over 2 years after i purchased the vehicle.
Steering assist failure. anyone reading this knows that this should be a recall!!! you recall 08-11 escape and 11-13 explorer. but not the '13 escape. honest, hard working people are on the hook for the better part of $2,000!!! this is a widespread issue. we bought this car new. it has been very, very well cared for. recall this power steering issue!!!!!!!!!!!!!!!
While backing out of driveway, i was unable to turn the steering wheel. power steering was not engaged. could not drive the vehicle in this condition. i had the vehicle towed to ford dealer. diagnosed as a faulty power steering rack - electronic - cost to replace the rack was $2000.00. ford has already issued a recall for the 2013 explorer but not the 2013 escape.
When driving, not related to speed or curves, you'll be driving along and feel the steering tightening and are then down to manual steering. you have to pull off and turn the car off. when you turn it back on it has reset and the power steering resumes. we have plugged in to an error code reader and it is not returning a code. an online search has shown an internal service memo (csp # 14n02 put out 8/26/2014) regarding the issue. this has happened several times, most recently twice last week.
This incident occurred while the car was in motion. i was driving on a sunny day on the highway going 70 mph on a long curve. without warning my steering wheel completely locked up. i was so scarred because people were going the same speed or above what i was. i thought quick enough to put on my hazards, i couldnt direct the car to go to the curve, so i figured i would slow to a stop and go from there. a couple minutes later when i was down to about 10 mph and people honking and flying past me the power steering assist. failure light came on and all of a sudden my wheel jerked to the right a little and i was able to slightly start going to the shoulder. it took both hands and all the strength i had to move the wheel but i managed. i called my husband to come pick me up, while waiting i turned the car on to make sure it was the power steering light that came on, when i turned the car on the steering was back to normal, my husband followed me home while i drove slowly. the next day the car was still fine, until i was driving back from the store on a country road that is hilly and winding going 30 moh the light came on and then the steering was really hard to turn or move in any direction. i managed to get home and that is where my car has sat since, i'm too scared to drive it again. this is beyond dangerous.
Tl* the contact owns a 2013 ford escape. the contact stated that the power steering failed to operate as intended most of the time. the failure occurred while driving forward and in reverse at slow speeds. superior ford of plymouth (located at 9700 56th ave n, plymouth, mn 55442, (877) 735-4755) was contacted by phone and informed of the failure. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 90,000. *bf the consumer stated steering rack and steering gear replaced. *tr
Steering assist faulty when vehicle is first started then goes out. has fone this 3 different times.
Was food shopping and when finished i got in my car and started it up. got a message there was a problem with the steering assist. i could not turn my wheel so i shut off my car. waited for someone to pick me up. i started my car to put the a/c on as i was waiting to keep the food i just bought from getting warm. the steering then was fine but every time i get in my car i worry that it will happen when i am driving. called ford 800-392-3673 and i was told there is a csp# 14n02 customer satisfaction pcm and i should tell ford to fix this issue dated 8/26/2014. it is covered under 10 yr/150k mi. i have contacted my local ford and they tell me there is no recall. i am not letting up on this. there are over 100 complaints on this website just like mine and ford needs to address it.
I was backing into my driveway and completely lost my power steering.
My power steering has gone out on my car. the message: steering assist fault popped up and then my power steering went out. i have a 2013 escape with 95,000, regularly maintained. ford won't acknowledge there's a problem with the steering gear in 2013's, even though it was recalled in previous years and in other models. they want $2200 to fix it!
Started vehicle at a parking lot after driving the vehicle with not issues during the day, steering assist warning light came on, vehicle had lost power steering. took to dealer, dealer quoted $2076 for repair.
The power steering went out on my escape. i had just pulled off of the interstate and stopped at a gas station. when i restarted the car, i had no power steering. the alert said i had a power steering assist fault. i had to have it towed to a dealer where they had to replace the power steering rack . the cost over $1800. was there was a recall for this same part in the 2013 focus? if so, why hasn't it been extended to the escape as well?
Tl* the contact owns a 2013 ford escape. after the vehicle had been parked for approximately twenty minutes, the contact re-entered and started the vehicle, but the power steering seized. the vehicle was towed to hunt ford (located at 625 garvin lane, franklin, ky 42134, (270) 586-3281) where it was diagnosed that the steering gear needed to be replaced at a cost of $1,800. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 130,000.
The 2013 escape won't pull out of a turn without additional force applied or will try and make a turn on its own. once you forcibly make it straighten out, it works fine. this has happened seven times in the last six weeks. fortunately we haven't been going faster than 30 miles an hour. if it happens at a freeway speed, no telling what would happen. i happened to my wife lasst week and she said if a car was coming from the other direction, it would have been very close to an accident. needless to say, this car is making us very nervous. we took it into the dealer we bought it from, marysville ford in washington and they said they couldn't find anything wrong. a test drive doesn't work, since it happens so seldom. what do we do? if i trade it in and tell what is the problem, i won't get anything for the car. if i don't say something, someone may get killed! the car has 37000 miles. at 20000 miles it overheated for no apearant reason and ford couldn't find that problem either. they finally changed out the engine since on one could figure it out. we want to get rid of this lemon and want ford to buy it from us at fair market value. a mechanic friend of ours said it might be the "variable resister" in the steering. if this is so, why couldn't the ford dealer figure that out. i've read forums where this has happened to others. why isn't this a recall item? a lot of people know about this, including the dealer, so if we get into an accident, there will be repercussions.
The power steering went out on my car in the middle of traffic! got it home. next day the same thing happened!
Electric stering assist is going out and according to my mechanic may ultimately result in the stering being locked with the car in motion. checking the internet shows many owners with the same problem. repairs run up to $2000 dollars. it appears to me that any mechanical defect that could result is loss of control while moving would be a safety matter that should be addressed with a recall.
Car was stationary, we started it up after a day of normal driving. the wheel was almost impossible to turn. a warning light came on dashboard that said something like "steering system fault - service required." turned car off and on two times resulting in same warning light and could not turn wheel. turned off and on for third time and light was gone, steering was easy again. we decided not to drive the car to a shop because the inability to turn the wheel was terrifying and dangerous. we had it towed to a service shop and have to replace the power steering rack.
Turning the steering wheel was extremely hard shortly leaving the house after the car sat for a week in the garage. city streets and parking lot. had to back up more than once to negotiate a parking spot. made it home of about 4 miles. power sterring was gone.
The eps system failed without any warning, and less than 2 weeks after a complete inspection of the vehicle. this failure makes turning the vehicle very difficult (nearly impossible). i drove the vehicle with no hint of a problem. parked it in a garage, and when i started the car, the i got an error message "steering assist fault." fortunately, i was at home, i drive country roads on a regular basis and had this happened at that time i would not have been able to control the car to navigate the turns.
While driving car on highway a sensor came on stating that loss of power steering vehicle began to stall and i was having difficulty get vehicle to steer or turn. i had to manually force vehicle to respond because i had lost ability to steer or turn. finally got of highway to safety
Steering assist failure without warring. system diagnostics indicate no issues - but the car steering has fault. per service adviser, the cost for repair is going to be between $1,500 and $2,000. based on what i have read on line, ford has issued a recall - however, it does not apply to 2013 ford escape - even though the part affected is exactly the same.
Noticed leak in driveway. brought to local mechanic. there is much fluid on the rack and pinion steering assembly. since there is no dipstick, must bring to dealer. told they have had other complain of same issue. also leak at transmission. loose bolts. do not know if problem is resolved yet must wait 2 weeks for dealer appointment. afraid all fluid will leak out. have read this is a complaint of others but no recall
Turned on vehicle (stationary); and received message "steering assist failed - service required" and turning the steering wheel became very difficult. turned the vehicle off, waited a few minutes - turned the vehicle back on and the steering was fine. contacted ford - ford advised me they had not had any issues like this for this particular vehicle, after researching online i have found other ford models, that have a recall for this exact same problem! dtc after scanning : u3000: 49-48
Tl* the contact owns a 2013 ford escape. while driving 45 mph, the power steering assist fault indicator illuminated and the steering wheel seized. the vehicle was not taken to a dealer to be diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 97,000.
While driving the vehicle,my power steering stopped working completely and an icon on the dash stating "steering assist error". luckily i was driving slowly and was just about to pull into my driveway however, this could have been a major issue had i been driving on a highway. i began looking online and found that many other drivers have had this issue and nobody has done anything about it. i cant believe that there are innocent civilian's driving around whos power steering can turn off at any given moment. my vehicle only has 62k miles and i found that the fix will be $2k. i also found online that there have been recalls for this but for only a very finite amount of vehicle. this is beyond dangerous and completely negligent by ford and all other parties involved.
I was stopping to get gas when the power steering went out. i could have got in a wreck if not for stopping..i have not had this vehicle but for 5 years and already have had like 3 recalls.. there is a recall on this power steering assist default in other years on ford's but not 2013. i have seen many complaints on this same issue why there is no recall for 2013 makes me so mad someone has to die from this to get anything to change...i will never buy another ford ever. to only have this vehicle a short amount of years and had to have the problems i have had just makes me angry to know i spent my money on a vehicle that they did not manufacture right.
Power assist message at approximately 200,000. only problem. ford says costs are approximately $1,800. i have seen many complaints on this. why no recall?
Tl* the contact owns a 2013 ford escape. the contact stated that the power steering assist mode was having issues. the vehicle was taken to an independent mechanic who advised the contact to take the vehicle to a dealer. the vehicle was taken to joe myers ford (16634 northwest fwy, houston, tx 77040 (713) 766-3600) where it was diagnosed that the electric power steering motor had to be replaced. the manufacturer stated that there were no recalls. the vehicle was repaired. the contact believed that the failure occurred because of the close proximity to the engine with heat causing the power steering motor to fail. the failure mileage was 59,465.
Just paid $2000.00 to repair the defective steering on my ford escape. i've read countless complaints about the same issue as mine. driving or stopped the power steering goes out and "power steering assist failure" comes on. it happened three times to me. i was driving on the freeway when the power steering quit. i can't explain the panic that comes over a person when you have zero control when steering. i am 70 years old and it took all my strength to get the car off the road to avoid a crash. second time: i came out of church, started the car and had no power steering. i had to strain to get the car on the road for home. the last time was in my garage before i drove it to the ford dealership for my appointment. this is a safety issue. i've was told by the ford garage that the problem was resolved in 2011; therefore, the 2013 escapes have no recall for this issue. the problem has not been resolved. all anyone has to do is read all the complaints with the 2013 steering failure to know that the 2013 ford escapes need to be recalled. please don't wait until the fatality records show deaths due to power steering failure.. incidents occurred between nov. 28, 2018 and dec.10/18. *tr
Started up car ,getting ready to leave work, steering wheel would not turn at all, noticed warning message of steering g fault service required. cut off engine waited for a few minutes and restarted cat, everything worked fine. drive 15 miles home. had no issues for one week, then started car and had same issue. cut car off and restarted everything fine, really makes you nervous driving under these situations when you are a senior citizen transporting your husband to dr appts. and such. he cannot drive or assist me in any way if car breaks down as he is in a wheelchair. going to have checked but no way i can afford the cost of repair. app. mileage is 60000.
Power steering failure
I was traveling approximately 25 mph on a city street when the steering wheel became stiff and unable to move. an message popped up on the dash 'steering assist failure'. i pulled off the road and placed the vehicle in park, turned off the vehicle and waited about 1 minute. i restarted the vehicle and everything operated normally for about 15 minutes of driving at highway speeds. the next morning while pulling out of the driveway the steering wheel again became stiff and unable to move. i put the vehicle in park and turned it off. i restarted the vehicle after waiting about 30 seconds and everything operated normally.
Steering locks up driving down the road. its like having no control over the car. you can turn it but it takes a very stong person to turn the steering wheel. this has been going on for 3 months. starting november 2018 and is still on going. took to ford they dont want to fix the problem
The power steering quit working in our escape while in motion. the ford dealership wants to charge us $1600 to fix it.
Tl* the contact owns a 2013 ford escape. the contact stated that the steering wheel failed. the contact stated that the power steering assist light illuminated causing the contact to turn the steering wheel with force. the vehicle was taken to brandon ford (9090 east adamo drive tampa, florida 33619 (phone) 813-246-3333) for diagnostic testing. the contact stated that the dealer had not provided the diagnostic information. the vehicle was not repaired. the manufacture advised that the vehicle was not included in nhtsa campaign number: 14v286000 (steering). the failure mileage was 124,000.
Steering locked up and warning light came on "service engine soon". this was in parking lot and trying to get car in motion. turning the engine off and then on seemed to solve the issue. this happened twice. service required replacement of eps gearbox.
Takatarecall. loss of steering while driving and highway traffic
Tl* the contact owns a 2013 ford escape. while the vehicle was stationary, the power steering warning indicator illuminated and the electric power steering became inoperable. when the vehicle was turned off and restarted, it operated normally. the contact stated that the failure recurred on four separate occasions. tomball ford (22702 tomball pkwy, tomball, tx 77375, (281) 378-3160) was contacted by phone regarding the failure. the vehicle was not taken to be diagnosed. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 58,891.
Message displays "electronic steering fault, maintenance required." not able to steer vehicle. message displays occasionally when starting vehicle.
Tl* the contact owns a 2013 ford escape. while attempting to make a right turn, the steering ability seized and the vehicle kept driving straight. the vehicle came to a complete stop and the contact turned off the vehicle. after a few minutes, the vehicle was restarted and operated normally. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 91,109.
While i was driving approximately 45 mph on hwy 62 near vilas rd. in jackson county, oregon, the low battery warning illuminated and the steering locked up. luckily it was on a straight road and not near my home in the mountains which is about 25 miles of curvy roads. i had just purchased and drove the car home from the dealership the night before. i went to the ford dealership, not where i purchased the vehicle, and was informed this car is not subject to recall even though the same models and year range have this exact safety hazard & fault. my vehicle is now at the mechanic, that the dealership chose, and they say it is a $2,000.00 repair with an undertermined time frame to repair it. i could have been killed, killed my wife, or another person with the steering locking up like that.
On my 2013 ford escape, i experienced the wheel locking up and not being able to turn as i got a message stating 'power steering fault, service required'. i took my vehicle to a dealership nearby my work and it was connected to a computer and pulled code u3000 and found to be a faulty steering gear with estimated repair cost of $1,940. when planning to repair, i was told the part was on backorder and did not have a date when it was supposed to be stocked. the code was cleared and i was sent on my way. again my wheel has continued to lock up and i have now been without a vehicle for 3 days. i have googled this issue and it seems to be a very common issue across the united states
Power steering assist fault error would come on when turning onto a street which would eliminate all power steering to the vehicle. this would happen at anytime when driving. i had the vehicle (2013 ford escape) serviced on 7-18-18 at the dealership. the service center informed me that the error was caused by a faulty electronic assist rack and pinion and needed to be replaced. my vehicle has only 41000 miles. i feel this is a safety issue and should be noted for a recall.
Steering assist fault light came on as i was turning on a city street. steering became almost impossible. this has happened numerous times.