We have classified the 177 complaints from 2011 Ford Escape about STEERING into the following categories.
The last two times i've driven the vehicle, the power steering has failed intermittently.. when it fails, the car becomes very difficult to steer. failed and returned 4 times in a 3 mile trip. twice while going straight at 35mph and twice while turning at 10mph or less.
The power steering went out while driving.
Vehicle looses power steering while driving
Tl* the contact owns a 2011 ford escape. while driving 20 mph, the power steering failed without warning. the contact was able to regain power steering ability and drive home. the contact discovered nhtsa campaign number: 14v284000 (steering), which he associated with the failure. the contact spoke with the manufacturer and was informed that the vehicle was not included in the recall. the contact also took the vehicle to monadnock ford (119 monadnock hwy, swanzey, nh 03446) where it was diagnosed that the power steering torque sensor was defective. the vehicle was not repaired. the failure mileage was 97,009. *dt*jb
Tl* the contact owns a 2011 ford escape. while accelerating from a stop, the power steering malfunctioned. the failure occurred intermittently and worsened while driving low speeds. the vehicle was towed to ken grody ford buena park (6211 beach blvd, buena park, ca 90621, (888) 263-7926) where it was diagnosed that the torque sensor failed and the entire steering column needed to be replaced, parts were replaced and completed. the repairs cost $3,000. the manufacturer stated that the vehicle was not included in a recall. the failure mileage was 110,000. *bf consumer stated while exiting from the interstate vehicle went from 65 mph to 0 mph a gradual deceleration and the electronic power steering stopped working. consumer tried to restart the car serveral times to no avail.*jb
While driving my steering wheel locks up and i have to pull over and turn the truck off and restart it in order to gain movement in steering wheel
Tl* the contact owns a 2011 ford escape. while attempting to make a left turn from a traffic light, the power steering failed without warning. the contact stated that the vehicle became difficult to maneuver. the vehicle was taken to an independent mechanic to be diagnosed where the contact was informed that the electronic power steering needed to be replaced. the vehicle was not repaired. when the vehicle was restarted, it resumed normal operation. rivertown ford (1680 whittlesey rd, columbus, ga 31904, (706) 653-7420) was contacted by phone and stated that the repair would take three hours and would cost approximately $800. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was informed of the failure. the approximate failure mileage was 144,000.
Was making a right turn into an intersection and steering wheel suddenly became difficult to turn, rendering the vehicle unable to make a successful turn. vehicle was in motion at time of incident. vehicle steering wheel remained stiff for remainder of drive and vehicle was not able to maneuver as effectively. required much more force to turn steering wheel. no motor vehicle accident associated.
When making a right hand turn at slow speed the power assist stops while the vehicle is still on. this has happened 4 time in the past month. turning off then back on allowed me to continue on. the dealer informed me there was no recalls on my escape for this issue but in searching i found recall #14v284000 that mirrors my exact problem. i currently have 113k on the car.
Twice in the last few months the power steering goes out when turning slowly. i was driving about 15mph when i turned to the right and felt the steering lock up making it dangerous and nearly impossible to get to a safe parking place. once i did, i powered the car off for a min and back on. it resumed as normal. it is dangerous and scary to be driving with my family. i no longer trust this vehicle.
Electric power steering has a recall but ford is unable to locate information stating a recall on the car. electric steering gave out multiple times but ford refused to fix the issue, even though it was recalled in 2014
Driving to an appointment started into a curve in road when power steering failed in vehicle. could barely control vehicle to get off of road. no warning, noises or lights came on. very scary. checked for recalls and was told my vehicle vin number is not included but the year and model do have a recall on steering problems.
Tl* the contact owns a 2011 ford escape. while the contact's wife was driving 5 mph, the steering wheel became difficult to turn, causing her to bump into a curb. there were no warning indicators illuminated. the driver was able to park the vehicle into a parking spot. once the vehicle was turned off and restarted, the steering wheel resumed normal operation. the contact's wife managed to drive the vehicle home. the contact associated the failure with nhtsa campaign number: 14v284000 (steering). the vehicle was taken to autonation ford bellevue (located at 411 116th ave ne, bellevue, wa 98004, (425) 243-5203) where it was diagnosed that the torque sensor needed to be replaced and the power steering control module needed to be reprogrammed. the vehicle was not diagnosed or repaired. the manufacturer was notified. the failure mileage was 107,000.
Turning to leave a parking lot and had no power steering,removed error code and power steering started working.
Tl* the contact owns a 2011 ford escape. while driving 20 mph, the steering wheel seized and was unable to turn. there were no warning indicators illuminated. the contact turned off and restarted the vehicle in the middle of the road in order for the steering wheel to resume normal operation. the failure continued. upon investigation, the contact associated the failure with nhtsa campaign number: 14v284000 (steering). the vehicle was taken to an independent mechanic where it was diagnosed that the power steering software needed to be updated. the vehicle was taken to bonnell motors inc (located at 353 cambridge st, winchester, ma 01890, (877) 729-9700) where the same diagnosis was provided. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 124,000.