Problems with 2008 Ford Escape STEERING

August 2014 took my 2008 ford escape into local ford dealer for recall notice recall 14s05 - power steering assist fault issue with torque sensor replacement - lindquist ford dealership just upgraded a program into my escape for abt 20-30mins, didn't check any parts for replacement, told me no parts were replaced there was no warning light so they didn't physically take the time to look. february 2016 - no engine light comes on but when i turn the key over for the last 6wks sometimes my escape starts up sometimes, sometimes it does not with a notice "power steering assist fault" - as weeks went by, the steering wheel is shaking more randomly while driving and stopping. the only way to start my ford escape is by remote start to bypass the starter. recently,i took my car into my local mechanic, after thorough investigation the torque sensor is cracked. i was told by ford employees, 2 other local ford dealerships & the mechanic to take the escape back to the dealership who opened up the original recall back in august 2014. that original dealership did make a claim, ford warranty denied the claim- the dealership didn't "choose" to tell ford warranty they never looked at the recall parts in august 2014 they just did the upgrade, their liability "that's what the letter told them to do, no warning light no replacement parts". i paid $70+ for what the mechanic just did for free. that dealership did not check for any parts that needed replaced back on 2014. not only did the dealership charge me $70, i took the escape back to the local mechanic and paid $500 for a new torque sensor; same exact part falling under the recall "power steering assist fault". denied claim on 2/19/2016, reason- it's been over a year since my recall update was done the dealership should have been replaced the part back in 2014. i drive 2 cars, seriously?

Ford escape was stationary turned it on couldnt turn the steering wheel. dont know what to do now :( just reading lots of complains about the same safety issue.hope i can get if fixed soon

Had the truck serviced received a perfect report, then 2 weeks later the steering became very tight and hard to steer.took the truck to 3 different shops to learn they were not equipped to handle an electrical power steering.

I have experienced loss of power streering and have a dashboard alert. computer testing states the p2278 streering torquie angle sensor needs to be replaced. the symptoms are the same as the ford 14s05 recall: summary: ford motor company (ford) is recalling certain model year 2008-2011 ford escape and mercury mariner vehicles manufactured august 18, 2006, through september 11, 2010. the affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. as a result, the system could remove the electric power steering (eps) assist. i purchashed this vehicle used in augsut 2015. the power steering when out in february, 2016.

Tl* the contact owns a 2008 ford escape. while driving at various speeds, the vehicle became difficult to steer. the vehicle was taken to the dealer for diagnostic testing; however, the details could not be provided. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was made aware of the failure. the failure mileage was 167,000.

2008 ford escape, 122,000 miles. while driving on a city street, i got a message on the display "power steering assist failure" and steering wheel started shaking like this https://www.youtube.com/watch?v=f-lzbzsbo3u and then i lost power steering. after quick research it looks like there was a huge recall (almost million cars) for 2008-2011 escapes, but mine was not on the list.

The steering wheel motor is not working

Tl* the contact owns a 2008 ford escape. when the vehicle was idling, the steering wheel began to shake. while driving at an unknown speed, the steering ability seized. the vehicle was taken to the dealer where it was diagnosed that the torque sensor was damaged and needed replacement. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 97,800.

Recall 14v284 was ineffective. per ford, the recall was administered on me vehicle on 18sep14. this was when the software was updated. the power steering on the vehicle locked in a left turn, in the snow, in dec 2014. the steering column shuttered, as if the abs was working. it righted itself and there wasn't anything on the dash advising a fault. shortly after that it became hard to steer, but only temporarily. the diagnosis was no problem found. the power steering went completely out and displayed a fault. see attached 27jan15. diagnosis, battery at fault. this has continued intermittently. the solution, pull over and restart, this solves the problem. until now. the power steering went out. it locked up, shuttered, released and no power steering. this occurred on 06feb16. this was in a hotel parking lot and no one was injured.the vehicle was taken into service and the torque sensors were identified as needing replaced. i advised the ongoing situation and was referred to ford. i contacted ford at 800-392-3673. i was denied coverage. they were polite but still denied. i was told that they discovered no problem when they tested the system on the recall and it had been too long. if there were any investigations identifying further recalls i would be able to submit for reimbursement. i called the next day and advised the power steering failure of 27jan15 and was again denied coverage. while everyone was polite, the concern is still not addressed. twice since the recall was performed the steering has locked in a turn. at least six times since the recall the vehicle has lost power steering capabilities in motion. as no one was hurt and there wasn't any property damage, i believe the situation is being overlooked.

Tl* the contact owns a 2008 ford escape. while driving 9 mph, the wrench illuminated and the power steering failed. the vehicle was taken to the dealer where it was diagnosed that the torque sensor failed and needed to be replaced. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was made aware of the failure. the approximate failure mileage was 94,000. updated 04/29/16*lj *js

The power steering failed. according to the ford dealer it is the power steering sensor which needs to be replaced. i have read many similar stories online about the same problem where like i was also driving and the power steering stopped working and i almost crashed.

Daughter is driving my 2008 ford escape and was driving home from work when the steering wheel began shaking violently which required her to bring the vehicle to a stop. this required great difficulty due to the loss of power steering and almost resulted in an accident. the escape was taken to a mechanic which gave her material on the power steering module recall. she contacted ford and they informed her that the vin number had been excluded from the recall even though the failure was for the exact reason the recall was initiated.

The power steering has stopped working it's an electrical issue

Power steering module. there was a recall on this vehicle for the power steering. we had the recall performed in nov 2014. the power steering module went out on february 1, 2016. although it was not exactly the same thing, it seems related and i would like to know if the recall should have been broader to include this issue as well. the vehicle was stationary when it first began. my daughter had to drive it to the nearest mechanic. when he diagnosed the code, he said it was unsafe for her to continue driving.

Tl* the contact owns a 2008 ford escape. the contact stated that the vehicle made an abnormal noise from the steering column. the failure occurred without warning. the vehcle was taken to the dealer wher it was remedied under nhtsa campaign number: 14v284000 (steering), but the failure recurred. the manufacturer was notified of the failure. the failure mileage was approximately 137,900.

Tl* the contact owns a 2008 ford escape. the contact received notification of nhtsa campaign number: 14v284000 (steering). the contact had not experienced a failure prior to having the recall repair performed. while driving 65 mph, an abnormal grinding noise was heard and the steering wheel shook without warning. the vehicle was taken to a dealer where it was diagnosed that the steering torque sensor failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 133,000.

Every time i drive on the highway at 75mph the steering wheel would start to shake. then for the past 2 weeks even when the vehicle was on a stop light the steering wheel would shake. two days ago as i shifted the vehicle to drive the steering wheel became super hard to move. i turned off the vehicle and once i turned it on the steering wheel felt fine again. this morning as i shifted the gear to drive the steering wheel was hard and unmoveable. i was unable to drive my vehicle.

On 4/29/15 at 74,422 miles i had recall 14s05 completed on my 2008 ford escape. they performed a software update and told me this would take care of any future problems. on 1/29/16 around 85,000 miles my husbands was driving home from work on the highway and the power steering went out and almost caused him to lose control of the vehicle. the power assist fault warning displayed on the dash. now ford is refusing to pay to fix my car stating the recall is only warrantied for 30 days. they state i need a new torque sensor which is a part that was replaced in some vehicles under this recall. the defective part should of never been left in my car back in april of 2015.

Tl* the contact owns a 2008 ford escape. while driving approximately 30 mph, the steering wheel began to violently shake. the contact made several attempts to turn off and restart the vehicle, but the failure recurred. the contact took the vehicle to the dealer where it was diagnosed that it would not be repaired because the vin was excluded from nhtsa campaign number: 14v284000 (steering). the manufacturer was not made aware of the failure. the approximate failure mileage was 154,000.

The steering started going out after a few miles. after shutting off the vehicle, it would be fine for awhile. took it to the dealer and found that there had been a recall and the work had been performed in august, 2014. the dealer contacted ford recall special services and was denied coverage. we also contacted ford and were denied. the vehicle belongs to a 72 year old widow who has followed every maintenance schedule. she is unable to steer it when it goes out and unable to afford a $900 repair.

Tl* the contact owns a 2008 ford escape. after turning the ignition key in the on position, the power steering failed. the contact took the vehicle to the dealer where it was diagnosed that the torque sensor failed. the dealer stated that the torque converter and the steering column needed to be replaced. the power torque sensor was replaced. the contact stated the steering column parts were being ordered. the vehicle was not repaired. the manufacturer was made aware of the failure and directed the contact to nhtsa. the approximate failure mileage was 100,000.

My steering went out after i had stopped the car and turned it off. i had got back in the car 30 minutes later put the car in reverse and the steering was gone. i called the dealership that i had purchased it from because i had seen on some service papers from them that stated a recall on the ford escape was in place #14s05. he told me that there was not a recall on my particular vehicle. my mileage is 101,500. this is the same dealership that i had taken my car to have them look at my ignition switch because it was giving me problems and was told that it didnt give them a problem. 2 months later switch is almost gone completely, i took it in again and they said it needed to be replaced and that sorry your extended warranty had run out you will have to pay for this.

Tl* the contact owns a 2008 ford escape. while driving 65 mph, the steering failed. the contact stated that the steering wheel required extra effort to turn. the vehicle was not diagnosed. the contact stated that the vehicle was previously repaired under nhtsa campaign number: 14v284000 (steering); however, the failure recurred. the manufacturer was notified of the failure. the approximate failure mileage was 101,000.

After fueling my car, the power steering stopped working. it's very difficult to steer, but it's harder at low speeds.

Car lost all power steering with no warning while crossing 3 lanes of traffic turning onto a side street. we determined this issue was include in recall 14s05 and took vehicle to dealer to have it fixed. dealer says ford reprogrammed the power steering control module and considered the recall closed on my vehicle. the supposed reprogramming of the module was supposed to warn us if the power steering had a failure. no warning light or sound appeared before, during or after the complete loss of power steering. ford would have replaced the torque sensor or the steering column had there been a power steering issue at the time the vehicle was taken in to address the recall. so basically if we had ignored the recall we would have been much better off. we would've been able to have the parts replaced by ford but a year and a half later the parts they knew were going to fail are not covered by the recall. the only diagnostic trouble code showing up was b2278. ford's service action document sent to dealers says if code b2278 appears you only replace the torque sensor. our mechanic followed ford's instructions and we had a dealership calibrate the steering sensor. unfortunately the power steering still does not work. no diagnostic trouble codes are present at this time and the steering wheel is now turning all the way to one side without any input. the dealership that calibrated the sensor has charged us $110 to calibrate a sensor which did absolutely nothing, wants another $110 to diagnose what else could be wrong, and if we need to replace the $955.00 steering column will charge $275 to install it. how can this possibly be legal for ford to issue a recall for over 700,000 vehicles and not fix the issue? and the fix they say they did on my vehicle failed to give any warning of the power steering failure.

In 2012 the steering torque sensor went out and caused the eps to continually fail. we had the parts replaced with factory parts in 2014 by an independent mechanic for $500. in december 2015 the steering wheel began shaking erratically again, indicating torque sensor failure. we had previously received a recall notice from ford telling us to take our 2008 ford escape to the nearest dealership. on january 19, 2016 the escape was dropped off at town and country ford in madison, tn. we picked the escape back up on january 21, 2016. the steering wheel still shook erratically. when asked why the mechanic didn't repair the torque sensor, they indicated it wasn't part of the recall because they're only required to repair based off of vag codes or fault codes. the technician stated that the "dash was lit up like christmas" and he didn't have time to pull all of the fault codes. we left mutliple messages for the service deparment manager and received no response. i contacted the ford customer service number as directed in the nhtsa recall notice and explained as above. ford customer service directed me to take the car to a different ford service center and stated they could not enforce the repairs under the recall as dealerships are privately owned. we have video footage of the steering wheel shaking after the service dates as noted in this complaint.

Electric steering assist failed while driving.

Tl* the contact owns a 2008 ford escape. when the vehicle was started, the steering lost power and the vehicle became difficult to drive. there were no warning indicators illuminated. the vehicle was taken to a local dealer who explained that the recall repair that was performed two years ago was to reboot the computer system and had nothing to do with the steering. the manufacturer was made aware of the failure and stated that there was no recall. the vehicle was not repaired. the failure mileage was 95,726.

I was at a gas station and with absolutely no warning the steering wheel would not move. i had to leave the car and call a tow. when i called my dealer and told them that the recall they had fixed in august of 2014 was defective and i could have been killed there response was they fixed the problem (obviously they did not) as this was the same problem. they informed me i could not tow the car there as they did not have room and they could not take my car till mid march. the car was at a gas station they ran a test charged me $200.00 and could not fix it said only ford could. i finally got a ford dealer to take the car and was charged $1500.00 this is insane for almost getting killed on their neglect in the first place. .

Tl* the contact owns a 2008 ford escape. while driving at various speeds, the power steering seized without warning. the vehicle was serviced under nhtsa campaign number: 14v284000 (steering), but the remedy failed to repair the vehicle. the contact stated that the power steering control module (pscm) was never replaced; however, the software was updated. the contact mentioned that the power steering seized after the recall repair. the manufacturer was made aware of the failure. the failure mileage was 108,000.

Tl* the contact owns a 2008 ford escape. the contact stated that while driving at various speeds, the steering wheel seized without warning. the vehicle was taken to the dealer where it was acknowledged that the failure was related to a recall however, the dealer refused to repair the vehicle because they were informed by the manufacturer that the recall had expired and the contact exceeded the time limit for the repair. the vehicle was repaired under nhtsa campaign number: 14v284000 (steering) but the remedy failed to repair the vehicle. the manufacturer was not made aware of the failure. the failure mileage was 133,000. the vin was not available.

My wife had the power steering stop working, in her vehicle, while driving home on city streets. upon shutting off and restarting the vehicle the power steering started working again. we took the vehicle to in for service as we want a reliable, safe vehicle. they couldn't find any problems and applied a software update per recall 14s05. drove home with no problems. the following morning the steering wheel started shaking/vibrating/turning on its own while the vehicle was still in park. drove the vehicle for the next couple of days problem did not get better. called the service center back 3 days after original service, when the software update was applied to schedule new appointment. the followup appointment was 4 days later or one week after the original service date. six days after software update the power steering stopped working while driving home, on a highway, without any warning. took the vehicle back in the following morning (1 week from original service date) for service. this time the service center found a problem and said that it was the gear and this wasn't covered under the recall. it could just be the timing but it appears that the software update caused problems (steering wheel vibration) that we didn't have with the vehicle prior update, or that they couldn't find any problems when the have a known issue. also disappointed that given the known issue (recall 14s05) that ford feels a software update is a "fix" for a steering failure, a potential serious safety issue.

Tl* the contact owns a 2008 ford escape. the contact stated that while driving at 30 mph, the steering wheel became difficult to maneuver as the power steering assist fault warning light displayed. the contact had to apply force to the steering wheel in order to steer the vehicle. the vehicle was taken to a dealer where it was diagnosed that the power steering column needed to be replaced. the vehicle was not repaired. the vehicle was previously repaired under nhtsa campaign number: 14v284000 (steering). the manufacturer was notified of the failure. the failure mileage was 139,000. updated 04/14/16*lj *cn

Power steering failed. vehicle was in driveway not in motion. driver was unable to turn wheel because there was no power steering.

Tl* the contact owns a 2008 ford escape. the contact stated that while driving at 20 mph, the steering wheel seized without warning. the vehicle was taken to a dealer where it was diagnosed that the sensor and steering column failed and needed to be replaced. the vehicle was not repaired. the contact stated that he received notification of nhtsa campaign number: 14v284000 (steering). the manufacturer was notified of the failure. the failure mileage was 103,136.

Tl* the contact owns a 2008 ford escape. while driving 25 mph, the steering wheel became difficult to turn. while accelerating from a stop and making a turn, the steering failed. after the vehicle was parked for a while, the steering returned to normal. the vehicle was taken to a local mechanic where it was diagnosed that the torque sensor needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 147,000.

My 2008 ford escape has lost power steering. it no longer works.

On december 11, 2015 i had taken my 2008 ford escape to dealer for the 14s05 recall being that two days before my power steering had locked up. they did the software update now on december 31, 2015 i have no power steering at all. took it back to dealer said torque sensor went out and is not part of recall. its pretty unsafe that they recall this part but wont honor to fix it when they know its a problem with all these vehicles between 2008-2011. why send a recall letter if the dealer isn't going to fix the problem and expect you to pay put of pocket for something they know is being recalled?? makes me very upset and unhappy with ford and their vehicles if they can't make them safe for people to drive, they are picking the cheapest way to fix the problem with just the software update when the issue is more to do with the torque sensor in the vehicles. people are driving these vehicles thinking they are fixed when they are not, thinking we are in a safe vehicle and we are not because ford doesn't want to honor the recall. its ridiculous how ford is doing this and not safe for drivers. please help me and everyone who has had this issue with the recall dealing with the torque sensor get replaced...thank you. *tr

Tl* the contact owns a 2008 ford escape. while driving approximately 70 mph, there was a complete loss of power steering without warning. in 2014, the contact did not own the vehicle; however, it was serviced by the dealer according to nhtsa campaign number: 14v284000 (steering) even though there was no failure. the power steering control module was updated. most recently, the failure occurred. a certified mechanic diagnosed that the steering wheel sensor and the affected power steering components would need to be replaced. the dealer and manufacturer denied to service the vehicle under the recall a second time. the vehicle was not repaired. the approximate failure mileage was 104,200.

The car is equipped with electronic power steering. the vehicle started experiencing intermittent power steering issues where the steering wheel would shutter while driving normally at any speed (stationary or in motion, and on city streets or highways, while braking, etc - everything) and sometimes completely shut off power assisted steering all together making the vehicle extremely difficult to steer. the vehicle was taken to ford for the recall procedure approximately a year ago from this posting, however, only a software update was performed. this seemed to temporarily fix the issues we were describing, but about 10 months to 1 year later the same issues started occurring. the vehicle has no power steering available and we were told that the torque sensor in the power steering unit needed to be replaced (implying that the pscm module was reporting a faulty sensor), but the procedure was not going to be covered by them since the car was previously 'serviced' by ford for the recall. had we waited about 10 months to 1 year before performing the first recall, everything would have been replaced as it should have been. now, we are forced to replace the torque sensor for a quoted $550 - which they tell us may not solve the problem (although that is the only code that is being reported) and might have to replace the entire column. identifying a recall procedure by only checking if the codes were present at the time of recall is not a guaranteed way to replace all faulty sensors. a more accurate way to find the faulty part is for ford to analyze their data of faulty power steering vehicles and replace vehicles equipped with sensor serial numbers from specific ranges, manufacturing dates, and manufacturing locations.

Tl* the contact owns a 2008 ford escape. the contact stated that while driving at 20 mph, the steering wheel seized without warning. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 87,000.

I received a recall notification 14s05 from ford about my 2008 ford escape. the recall was for a faulty torque sensor that would either be reprogrammed or replaced. instead of replacing the torque sensor, ford service decided to just reprogram it because it had not failed or produced a service code. just recently the torque sensor failed and my steering lost power while driving through a parking lot. i did not have the strength to turn the wheel and had to just stop and leave the car in the lot until someone could come help me. i brought my car back to the same dealership that performed the original recall repair and am being told that the recall has been performed and now i must pay them to replace the torque sensor. after spending time researching the issue online i discovered that this is a widespread problem. it is apparent that ford is only replacing the sensors if they have already failed when you bring your car in for the recall. if it has not failed then ford only does a reprogramming that doesn't prevent them from failing but allows ford to close out the recall on your vehicle and save money on a replacement part. i don't understand how this is legal for them to do. i talked to several of ford's service managers and customer service representatives and they all give the standard rehearsed answer. *tr

Tl* the contact owns a 2008 ford escape. while driving approximately 55 mph, the power steering seized without warning. the vehicle was towed to the contact's residence and then to the dealer where it was diagnosed that the steering column needed to be replaced. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was not notified of the failure. the vin was unknown. the approximate failure mileage was 120,000.

Tl* the contact owns a 2008 ford escape. the contact stated that there was a clicking noise in the steering wheel when the vehicle was turned to the left. the contact stated that the clicking sound was also evident when the vehicle was in reverse. the dealer diagnosed that the steering knuckle and the power steering motor needed to be replaced. the vehicle was repaired, but the failure recurred. the vehicle was included in nhtsa campaign number: 14v284000 (steering). the contact stated that the vehicle was taken to the daler to receive the recall remedy; however, the diagnostic test failed to produce a fault code. the manufacturer was notified of the failure. the approximate failure mileage was 120,000.

Tl* the contact owns a 2008 ford escape. the contact stated that the steering wheel seized without warning. the vehicle was not diagnosed repaired. the manufacturer was not notified of the failure and the vin was not included in nhtsa campaign number: 14v284000 (steering). the failure mileage was approximately 106,000. updated 06/15/16*lj updated 06/15/16.*jb

Lost power steering. vehicle was stationary. dealer is claiming that b/c i brought it in to them 10 months ago and had the codes checked (none found at the time), that my recall coverage is now null and void. i would have been better off never taking it in for the recall, as the charges are around $1000.00 and are exactly what my car is recalled for (electric power steering assist failure.)

Tl* the contact owns a 2008 ford escape. while driving at various speeds or even at the initial start of the ignition, the steering wheel would lock. the vehicle was repaired under nhtsa campaign number: 14v284000 (steering), but the remedy failed to repair the vehicle. the contact mentioned that the power steering would fail intermittently following the recall repair. the manufacturer was not made aware of the failure. the failure mileage was 100,000.

Tl* the contact owns a 2008 ford escape. the contact stated that while making a turn at an unknown speed, the steering wheel became difficult to maneuver and began to vibrate violently causing the vehicle to swerve out of control. the vehicle was taken to an independent mechanic where it was diagnosed that the steering shaft and the torque sensor needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and stated that the vehicle was not included in nhtsa campaign number 14v284000 (steering). the failure mileage was 108,000.

Tl* the contact owns a 2008 ford escape. while driving 30 mph, the vehicle experienced a power steering failure. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the steering column needed to be replaced. the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 131,119.

Tl* the contact owns a 2008 ford escape. the contact stated that while driving at approximately 35 mph, the steering wheel seized. the contact had to maneuver to the side of the road. the vehicle was taken to the dealer where it was diagnosed that the lower torque sensor needed to be replaced. the vehicle was ot repaired. the contact mentioned that the vehicle was previously repaired under a manufacturer recall related to the failure. the manufacturer was notified of the failure. the approximate failure mileage was 89,000. updated 04/06/16*lj the consumer experienced two steering failures. the consumer was informed lower torque sensor needed to be replaced at a cost of $ 1500.00. updated 04/20/16.*jb