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Problems with 2008 Ford Escape STEERING

On average, the 2008 Ford Escape starts to “feel” problems with the STEERING and its various aspects after 118 930 miles.

Components Affected by STEERING Issues

We have classified the 936 complaints from 2008 Ford Escape about STEERING into the following categories.

COLUMN 11 ELECTRIC POWER ASSIST SYSTEM 5 HYDRAULIC POWER ASSIST SYSTEM 2 RACK AND PINION 1

Recently reported STEERING problems on 2008 Ford Escape

Took my car in for the recall for the torque senor told the gentlemen several times my steering locked up when i was driving and made a klucking noise, he said we will check it out will 10 minutes later my car was done another gentlemen said we reset your torque sensor this did nothing for my problem i have read the investagation about the prior recall on my ford escape and i do believe if they would of fixed the problem properly and change the torque senor or drove my car to see excatly how the steering was acting now they want 100:s of dollars to replace my steering colum ths is not right at all .please can you help me.

Tl* the contact owns a 2008 ford escape. the contact received notification of a manufacturer recall for the steering. the vehicle was taken to the dealer to provide a remedy and they did not state for the contact to take the vehicle in once the failure had been experienced. the dealer indicated that there was no failure and cleared the recall out as a completed repair. the contact later experienced the steering wheel seizing with no warning. the dealer was notified and indicated that the vehicle would need to be diagnosed and repaired. the manufacturer was notified of the failure. the nhtsa campaign number was unknown. the approximate failure mileage was 130,000. updated 04/20/17 *lj *cn

10/8 per recall14s05/14v-284 brought vehicle into koerner ford of syracuse where they updated the pscm. 11/6 while driving, car lost power steering. 11/11 brought car into mechanic who identified it as a b2278 steering shaft torque sensor malfunction. called koerner as this should have been fixed under the recall. koerner advised that they've already serviced it under the recall and we would have to pay for the vehicle to be fixed. called ford customer service rep twice (11/11 and 11/13) who said that the service manager from koerner advised that his recall notice states that if he updates the software and there is no other codes coming up when the car is brought in for the recall service, they do not need to fix it. per my recall notice, that is not directly or indirectly stated. also learned from ford rep on 11/13 that the koerner service manager stated that this happened to another vehicle and they refused to fix it under the recall. to me, this appears to be shady business practice. *tr

Tl* the contact owns a 2008 ford escape. the contact stated that while driving at approximately 30 mph, the steering wheel seized. the failure recurred several times. the vehicle was taken to a dealer where it was diagnosed that the power steering needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 146,000. ......updated 03/31/15 *bf

My 2008 escape (built nov '07) had rcl 14s05 performed nov 2014 when there were no steering symptoms. had car in for new tires on my own dime, dealer wanted to do open recall. i let them. in 2007 and ever since, my steering went bad. intermittently the wheel rocks idling in park. always lack of assist parking manuevers, depending on ambient temp. i seek ford to re-open recall 14s05 to fix this steering lack of assist design problem. it is bait and switch for ford to call the recall closed if you had reflash done at early point in time when steering design flaw exists that rides with vehicle for its lifetime. or reimburse/send me new steering torque sensor.

As i was driving, i attempted to make a left turn when i heard a rapid clicking noise. it was then i realized that steering was difficult. i turned into my driveway but it was extremely difficult to turn the wheel to complete my turn as my steering had converted to manual mode. *tr

In parking lot, power steering went away. recently had dead battery, replaced battery and seemed to fix issue. week later, stopped at stop light, heard click, then when pulling away from stop light no powering steering. pulled into a parking lot, called spouse, came to parking lot, started car and powering steering working again. drove car to dealer for repair. i see there is a recall for certain 2008 escapes, but not for the one with this vin. issue sounds exactly like recall for certain 2008 escapes. why not his one? *tr

I started having problems with the power steering about 50,000 miles. the power steering would go out for a couple of seconds and then "snap" back and work. i called the dealer 4 times about this problem and they said there were no recalls and you could tell they wanted no part of it. but, said i could bring in for a diagnostic and they could recommend repairs. after a year of problems, ford finally "re-called" for this problem. i took my vehicle to another ford dealership for the recall "fix". they said it was just a software update. well, about a month or so later, i started having the same problem, except would make a loud screech noise before it happened. i called the dealership and they said they would need ford corporation to approve any repairs, so i called ford corporation and was talked to like a "dog" by a very condescending customer service person. she was down right rude. well, now i just went for a short ride to the grocery store and my power steering has gone out completely - "power steering assist failure". can anybody help me out there? i don't know what to do at this time and this is my only means of transportation. it's pretty bad when you take care of your vehicle and still have these problems. *tr

The condenser is combined with power steering and transmission. this vehicle should not of had a leak as it only has 28311 miles on it. this is bad for ground water as fluid leaks goes on street and into storm drains. cost to fix is about $700.00. *tr

Tl* the contact owns a 2008 ford escape. while driving various speeds, the steering wheel seized and extreme force was required to maneuver the vehicle. the vehicle was repaired under nhtsa campaign number: 14v284000 (steering), but the failure persisted. the vehicle was taken back to the dealer who diagnosed that the torque sensor or steering column needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 98,000.

Tl* the contact owns a 2008 ford escape. while driving at an unknown speed and also while the vehicle was in park, the steering wheel began to vibrate. the failure recurred on numerous occasions. the vehicle was taken to a dealer where it was diagnosed that the vehicle needed to be repaired per nhtsa campaign number: 14v284000 (steering). the vehicle was repaired; however, after the repairs, there was an abnormal noise coming from the steering wheel. in addition, the power steering assist fault warning indicator illuminated. the vehicle was taken back to the dealer where it was diagnosed that the steering assist program needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was unknown.

Tl* the contact owns a 2008 ford escape. the contact stated that while driving at approximately 5 mph, there was a complete loss of power steering as the power steering warning light illuminated. the vehicle was taken to a dealer for diagnosis and informed that the steering column needed to be replaced. the failure recurred three months after the vehicle was serviced under nhtsa campaign id number: 14v284000 (steering). the vehicle was not repaired for the most recent failure. the manufacturer was not notified of the failure. the approximate failure mileage was 220,000.

Tl* the contact owns a 2008 ford escape. the contact stated that the torque sensor was faulty. the vehicle was repaired under nhtsa campaign number: 14v284000 (steering). the vehicle was taken to the dealer. the technician did not replace the torque sensor. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 184,097.

Tl* the contact owns a 2008 ford escape. while driving 3 mph, the steering wheel seized and the maintenance wrench indicator illuminated. the vehicle was towed to a dealer where it was diagnosed that the steering column needed to be repaired. the vehicle had been previously repaired according to nhtsa campaign number: 14v284000 (power steering). the vehicle was not repaired and the manufacturer was made aware of the issue. the failure mileage was unknown. updated 10/24/14*cn updated 4/17/15 *js

Tl* the contact owns a 2008 ford escape. after the vehicle was repaired according to nhtsa campaign number: 14v284000 (steering), the power steering sensor illuminated and the steering wheel became extremely difficult to steer. the dealer stated that they recalibrated the torque sensor, but did not replace it because no fault code was found. the vehicle was taken back to the dealer four days later because a fault code appeared. the power steering sensor illuminated, but the dealer failed to remedy the recall once the failure occurred. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 46,068.

Tl* the contact owns a 2008 ford escape. the contact received a notification for recall nhtsa campaign number: 14v284000 (power steering). the contact stated that the power steering assist fault light illuminated. the vehicle was taken into the dealer and the technician diagnosed the torque sensor needed to be replaced. the vehicle was not repaired. the manufacturer declined honoring the recall since the repairs had previously been completed. the manufacturer was not made aware of the failure. the failure mileage was 101,000. updated 11/12/14*lj the consumer received a recall notice in the mail. she took the vehicle to the dealer where they updated the modules. a month later, a message appeared on the dashboard that stated power steering assist fault. the consumer was informed the torque sensor needed to be replaced. however, it was not related to the recall. updated 02/03/15*jb

I was driving my car when a light came on the dashboard. it stated power steering assist default. my steering was ok at the time. the power steering stopped working by the time i got to my street. i struggled to turn the wheel onto my street and into my driveway. i took my car to a ford dealership and they replaced the torque sensor. i checked on the internet and found that this was a recall in may, 2014. the recall was stopped. i did not receive a notice about this. the recall stated that the power steering will go out around 100,000 miles and the torque sensor would have to be replaced. i was lucky that i was not on the freeway or going very fast when the power steering went out. *tr

Tl* the contact owns a 2008 ford escape. the contact stated that the power steering warning light illuminated and the steering wheel was extremely difficult to turn. the contact mentioned that the failure was getting progressively worse. the vehicle was taken to a dealer where it was repaired under nhtsa campaign id number: 14v284000 (steering). the contact stated that a few weeks after the repairs were performed the power steering warning light illuminated. the manufacturer was notified of the failure. the approximate failure mileage was unavailable.

We purchased the 2008 ford escape xls in may 2014. soon afterwards the power steering would randomly cease functioning making it difficult to steer. there were multiple failures between may 2014 to december 2014. this prompted me to do some research into the issue. i discovered that there was a factory recall (14s05) that dealt with the faulty software/hardware. on friday 12/05/2014, in the am, brought 2008 ford escape xls, to the ken garff ford in american fork for them to perform the necessary action to resolve ford escape recall 14s05. i dropped off the vehicle and assuming the ford service department would take all the necessary actions to fully complete the work called for in the recall. my wife picked up the vehicle that evening and we assumed that all steps in the recall were completed. on thursday 12/11/2014, in the am, the electric power steering went out on the vehicle twice while driving the vehicle. we returned to the dealership on that date (12/11/2014). they were not able to look at the vehicle until the following day, friday 12/12/2014. on that date, we were told that the steering column parts were not replaced and that all the did was perform a software update. i asked them why they had not replaced part that was called for in the recall. they told me that when they checked that there were no error codes recorded. i told them that was not possible because it had just failed the previous week. they told me that they would not replace the steering column per the recall as they had fulfilled their obligation the previous week and that ford motor company had deemed the recall as completed. i am writing this letter as it is my belief that ford motor company and ken garff ford in american fork did not properly execute this recall and they are responsible for the parts and labor to make my 2008 ford escape safe to drive. *tr

I took my escape to the ford dealership because it was having power steering problems. i was told there was a recall and they took my car for about 15 minutes. i received it back and was told that it was reprogrammed and fixed. a few days later the power steering went out completely while driving in southern indiana.. i took it back and was told that nothing could do because it had already been reprogrammed. *tr

Tl* the contact owns a 2008 ford escape. the contact stated that while driving at an unknown speed, the power steering failed and the steering wheel became extremely difficult to maneuver. also, the air bag and traction control lights intermittently illuminated. the vehicle was taken to the dealer. the technician was unable to diagnose a failure and no repairs were made to the vehicle. the manufacturer was made aware of the failure. the failure mileage was 139,000.

My 2008 ford escape has been acting up lately. the power steering keeps on shaking on me all the time evening on the highway. i almost hit someone's car yesterday. i had a recall regarding power steering issue, after the recall which was about six months ago. i started experiencing my power steering shaking, i call ford and complain about it and even take the car in for them to check the problem, since there was a recall regarding power steering, they where not helpful, they say it was a mechanical issue, now i am scared to drive the car because i have a 2 years old and i don't think it is save for me to drive the car. please i need help regarding this issue. lot of complains online regarding the same issue. there was no accident. i try to submit the form but the incident information ideas required. *tr

I have a 2008 ford escape which was paid off last january will right after it got paid off my transmission went which cost me 3320 now a year later i am having steering problems started with a clunking noise will turning greased joints problem was fine for a while now again today i was making a left hand turn onto a bridge and the power steering went out for a second but came back this has been going on for about two months received the ford recall for the torque sensor which i took it to the ford dealer they did not replace any part and at the time i told the dealer ship i was having trouble with the steering hearing a clunking noise said he would look at it but i was only there about 20 minutes which wasn't long enough to change any part or do any type of repair please i am not stupid i read several complaints about this online this is very upsetting is ford going to wait till someone gets hurt or killed and why does this have to be the case are our lives not as valuable to you as the all mighty dollar. come on ford get with it i work hard for my money and can't afford these repairs that are your problem and your product. *tr

2008 ford escape. consumer writes in regards to power steering system recall notice. *smd the consumer stated it was difficult to make an appointment. she called three dealerships, and they all had some type of issue. recall # 14v284000.

Tl* the contact owns a 2008 ford escape. while at a stop light, the steering wheel began to vibrate and became very difficult to turn. the contact had to apply force to the steering wheel in order to steer the vehicle. the vehicle was taken to a dealer who repaired the vehicle under nhtsa campaign number: 14v284000 (steering); however, the failure recurred. the manufacturer was not notified of the failure. the failure mileage was 140,000.

Tl* the contact owns a 2008 ford escape. the contact stated that while driving at approximately 60 mph, the air bag and check engine warning lights illuminated continuously. in addition, the vehicle began shaking. the failure recurred on multiple occasions. the contact stated that the vehicle was previously repaired under nhtsa campaign number: 14v284000 (steering) and after the recall repair, the failures occurred. the manufacturer was not notified of the failure. the approximate failure mileage was 93,000.

Tl* the contact owns a 2008 ford escape. shortly after the vehicle was repaired according to nhtsa campaign number: 14v284000 (power steering), the failure specified in the recall notice occurred. the dealer stated that the contact would have to pay out of pocket to have the vehicle repaired again. the vehicle was not repaired. the failure mileage was 59,222.

Tl* the contact owns a 2008 ford escape. the contact stated that the steering wheel seized while attempting to exit a parking space. the contact stated that the failure occurred several months after having the vehicle serviced under nhtsa campaign id number: 14v284000 (steering). the dealer only updated the software for the power steering control module but did not indicate if the instrument cluster module and if the torque sensor signal needed to be replaced at the time of the recall repair. the vehicle was towed to a dealer, who stated that the steering column assembly needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was not available.

Tl* the contact owns a 2008 ford escape. the contact stated that while turning the steering wheel, there was a loud abnormal noise. the vehicle was taken to an independent mechanic who diagnosed that the steering column fractured as a result the steering shaft needed to be replaced. the contact stated that the vehicle was included in nhtsa campaign id number: 14v284000 (power steering). the manufacturer was notified of the failure. the approximate failure mileage was 82,409. updated 09-04-14 *bf updated 11/28/2014 *js

My car is under recall for a major safety issue as the steering can go down. i have tried multiple times to get a hold of ford dealers service departments and cannot even get them to answer the phones in order to get my car repaired. it is a danger and i have no other car that i can drive. *tr

I responded to a recall notice 14s05. i call the ford dealer in my area and was given an appointment for 11/5/2014. this is unreasonable. had i called for regular service that would not have me wait this long. *tr

While driving 2008 ford escape electrical steering would quit working while driving down the road and go into manual steering mode. if the vehicle was stopped and restarted the electrical steering would work. checked to see if the vehicle had a recall for the steering problem online and the vehicle did. received recall notice for 2008 ford escape electrical steering failure recal # 14s05. took the 2008 in for repairs at ed koehn ford dealership in wayland, michigan for repairs. mechanic stated that steering had to be reprogrammed. now after the fix (programing) vehicle steering wheel shakes while not in motion while parked. unable to use vehicle. ford states that vehicle has been fixed as far as they are concerned. dealership contacted ford special services for the shaking steering (while the vehicle is sitting motionless) and dealership advised that this would not be covered under the recall. the steering wheel did not shake until ford made the repair for the recall. i have contacted ford customer service twice (1-800-392-3673) which still advises it is not related to the recall. case #5055156-f5p7bq. the recall states that alternatively, the dealer may have to replace the torque sensor or the steering column. in this case, since the reprogramming did not work the steering column should have been changed. the vehicle was not properly repaired. it appears to be a cheap fix by ford at my expense. now ford wants $950 to make the repair which should have been covered at no cost under the recall. *tr

Tl* the contact owns a 2008 ford escape. the contact stated that nhtsa campaign number: 14v284000 (power steering) exceeded a reasonable about of time for the recall repair. the dealer stated that the remedy was not available. the manufacturer was made aware of the delay. the vehicle was not repaired. the contact did not experience a failure.

Tl* the contact owns a 2008 ford escape. the contact stated that the power steering warning light illuminated. the vehicle was taken to the dealer where the vehicle was repaired under nhtsa campaign number: 14v284000 (steering) but the failure recurred. the contact stated that the steering wheel seized on several occasions. additionally, the contact was unable to turn the steering wheel and was not able to start the vehicle due to the failure. the manufacturer was notified of the failure. the failure mileage was not available.

Tl-the contact owns a 2008 ford escape. the contact stated that when driving at low speeds, the steering seized. the contact also stated that the vehicle hesitated to accelerate when depressing the accelerator pedal and the wrench warning light illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not been notified. the contact received notification of nhtsa campaign number: 14v284000 (power steering) but did not confirm if the vin was included. the approximate failure mileage was 100,000. djr

Tl* the contact owns a 2008 ford escape. while driving at 70 mph, the steering wheel became difficult to turn. the contact had to apply excessive force to the steering wheel in order to turn and the throttle control warning light illuminated. the vehicle was taken to a dealer. the technician serviced the vehicle under nhtsa campaign number: 14v284000 (steering); however, the failure recurred. the vehicle was taken back to the dealer. the technician diagnosed that the power steering torque sensor needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was unknown.

2008 ford escape. consumer writes in regards to vehicle steering recall problems. *smd the consumer stated there has been no recall instructions to the dealers on how to fix the problem. *jb

Tl* the contact owns a 2008 ford escape. while driving 15 mph, the steering seized. the contact almost crashed into a barn due to the failure. there were no warning indicators illuminated. the vehicle was towed to anderson lincoln ford (2500 wildcat dr, lincoln, ne 68521, (402) 458-9800) where it was diagnosed that a new steering system needed to be installed. the vehicle was supposed to be repaired; however, a system patch up was completed instead. while the contact's spouse was driving 20 mph, the failure recurred. the vehicle was towed to hawk eye ford (2027 us-34, red oak, ia 51566, (712) 623-5147), but was not diagnosed or repaired. the manufacturer was made aware of the failure and provided no assistance. the failure mileage was 270,000.

Recently on 2 occasions i was about to make a left turn and my steering became very hard to turn. once making the turn i had to quickly put my car in neutral and turn the key off and then on and the steering was ok. *js

My 2008 ford escape started having power steering failures in 6/11/2014 said they wouldn't have the program to fix it until july. 2014. so in november 2014 i took it in to have the recall fixed.. they said it was a reprogram fix. and after 2 weeks it was doing the same thing again so i have it towed on a flat bed and they say another reprogram fix.. this is the 3rd time it's been to the dealer for the same problem. so just yesterday january 14,2015 it started doing the same thing again!! obviously they never fixed the recall in the first place.!!! they tell me it's the steering column that has to be replaced and it's not covered!!! omg the first letter stated either they would do the reprogram fix,the steering column or the torque sensor.and it would be covered parts and labor. so here i sit with a piece of junk that the recall never fixed in the first place. i will never buy a ford again!! i called ford motor company and they told pretty much that i was out of luck and i could file legal papers!! if i had the money to fight ford motor company i would have already junked the piece of crap and bought a new chevy.. *tr

Friday june 6th, 2014 at approximately 3:30pm while driving around a moderate curve in good weather conditions at approximately 40mph, the electronic power steering failed, leaving the steering wheel 'locked' in a right turn. because of the sudden loss of steering, the driver was not able to correct the turn and left the roadway. the vehicle went head on into a large stone lined culvert (approximately 6-8' deep), hit the front end into the culvert wall, flipped across the drive down the other side of the culvert, and then rolled several more times until it came to rest on it's wheels, approximately 20-30' from the initial point of impact. all of the airbags went off. there was no fire, but the engine did smoke. the driver was taken to the hospital via ambulance and, miraculously only had severe strains, bruising, lacerations, and emotional trauma. there were multiple witnesses to the accident. *tr

Steering wheel is loose when trying to start car.the wheel has to be turned several times back in forth in order to start car.it has now become very difficult to start,taking 4-5 minutes of turning and jostling the key to start the car. *js

Tl* the contact owns a 2008 ford escape. the contact received a recall notice for the steering. the vehicle was taken to a dealer for a software update prior to experiencing a failure. while driving, the contact felt a strong vibration from the steering wheel. the eps warning indicator flashed and the steering wheel was extremely difficult to turn. the vehicle was unable to be driven due to the failure. the vehicle was towed to the dealer where it was diagnosed that the torque sensor failed and needed to be replaced. the manufacturer was notified of the failure and refused to provide the remedy in the recall indicating that they had provided a software update prior to the failure. the recall details were not provided. the failure mileage was not available.

Tl* the contact owns a 2008 ford escape. the contact stated that while turning at approximately 22 mph, the power steering failed and the steering wheel locked. as a result, the contact's vehicle crossed over the yellow line and crashed head on into another vehicle. a police report was filed. the driver sustained injuries and received medical treatment. the three passengers were uninjured. the vehicle was destroyed. the vin was not included in nhtsa campaign number 14v284000 (steering). the manufacturer was notified of the failure. the approximate failure mileage was 71,191.

Driving in third lane on interstate then all of a sudden it started veering towards the left and had no control. it veered me into the concrete wall and then i stoppped. both air bags exploded. *tr

Tl* the contact owns a 2008 ford escape. while driving at an unknown speed, the power steering malfunctioned as the steering wheel became difficult to turn. the dealer stated that the steering column needed to be replaced. the manufacturer was notified and confirmed that the vehicle was included in nhtsa campaign number: 14v284000 (steering). the dealer would not repair the vehicle because the diagnostic codes were not associated with the recall. the failure mileage was 85,000.

Power steering went out with no warning. it comes and goes now. usually if car is turned off, it works for awhile. no warning when it goes again--no warning lights or anything. *js

The power steering goes out while driving or parked. the car needs to be pulled over and restarted. this is very unsafe. the power steering will come back on after the vehicle had been restarted. *tr

Tl* the contact owns a 2008 ford escape. the contact stated that while attempting to turn at 10 mph, the power steering assist suddenly failed. the vehicle was not diagnosed or repaired. the manufacturer was not contacted about the failure. the failure mileage was 100,000 and the current mileage was 100,101.

Power steering stopped working suddenly and without warning while attempting to turn right at a stop sign. i managed to get the car turned, then parked further down the road at my daughter's school. when i restarted the car, the steering worked correctly again. *js

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