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Problems with 2004 Ford Escape SUSPENSION

On average, the 2004 Ford Escape starts to “feel” problems with the SUSPENSION and its various aspects after 129 813 miles.

Components Affected by SUSPENSION Issues

We have classified the 143 complaints from 2004 Ford Escape about SUSPENSION into the following categories.

REAR 4

Recently reported SUSPENSION problems on 2004 Ford Escape

Tl* the contact owns a 2004 ford escape. while driving approximately 25 mph, the vehicle started to veer to the right and the front passenger wheel started to make a loud noise. the contact pulled the vehicle over to the side of the road and discovered that the passenger side lower control arm housing was severely corroded and the front driver's side lower control arm was beginning to fail. the vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 85,500.

Tl* the contact owns a 2004 ford escape. an independent mechanic stated that the lower control arm was rusted through on the front passenger side wheel. the mechanic also stated that a used subframe would be needed to repair the vehicle. the contact called jack madden ford (825 boston-providence turnpike, norwood, ma 02062, (781) 762-4200) and was informed to call the manufacturer. the manufacturer stated that the vehicle was not included in a recall and advised her to call nhtsa. the failure mileage was 133,000.

As with all other postings the rear passenger wheel well has completely rusted out.and the car started making very loud clunking noises. i do not know the exact moment the wheel well completely degraded. the repair shop said it is not repairable. so we are just now out a car. i just spent way too long chatting with someone from ford who gave me a postal address to send a complaint to. i think everyone who has had the issue should send a complaint. mail: ford motor company customer relationship center, p.o. box 6248, dearborn, mi 48126, i am also considering hiring a lawyer. i think this is just wrong. my son is a college student and left without a car when this is obviously an inferior product and i can not believe this is the service that ford wants to provide. if you would like to be a part of the lawsuit please contact me at [xxx]. this is insane that they have admitted the issue, recalled the front end, came up with an inferior solution and now are going to just say there is no recall. this is a dangerous issue. they at the very ...

Tl* the contact owns a 2004 ford escape. while driving 65 mph on the highway, the rear drive axle fractured causing the rear drivers side wheel to detach. as a result, the vehicle spun out of control and became difficult to maneuver. the vehicle was unable to be driven. a police officer assisted with moving the vehicle off the road and towing the vehicle to a facility. an appointment was made with quick lane at apple ford lincoln (8800 stanford blvd, columbia, md 21045, (410) 290-1100) for diagnostic testing. the manufacturer was notified of the failure. the approximate failure mileage was 120,000.

Recently purchased car, check engine light came on. diagnostics scan shows 2nd cylinder misfire, ignition coil faulty. went online to check common issues with this model..it is a common issue with most 04 escapes. lots of complaints for wheel well rust..upon inspection, mine too is corroded and the shock is coming through the floor board in the hatch. i heard noises while driving but hadn't inspected it until now, as i just bought this vehicle. the corroded spots were concealed under the carpet. unsafe to drive. my photos are too large to upload.

When hitting a bump in the road, car pulls sidewavs. got checked out. they found excessive corrosion on engine cradle and steering components were loose and affected by excessive corrosion on engine cradle. stabilizer rod is almost ready to fall off. they advised us not to drive the car until all components are repaired. steering is erratic and tires squeal when turned left or right.there is a recall for 386,000 of these vehicles in road salt states. we live in one of them, michigan. when ford put the car on the rack, they said something is seriously wrong: that the wheels were bowed out.bought car from ford after a 3-year lease was over. no problems til now. the car is now 14 years old, mileage is apprx. 128,000.

I am a mother of three children whom i use my ford to drive to school, i also depend on it to get me to work three weeks ago i was on my way to work my children present in car when we heard a loud bang from the back of my suv i pulled off to the side of the road immediately to check out the vehicle nothing seemed to be wrong so i resumed driving from that day when i drove the car there was a clanking sound in the cabin it sounded like one of my doors wasn't shut all the way when they were all shut. i had my father inspect my ford and he discovered the problem. the suvs right rear shock had popped threw the plastic casing in the rear of my suv due to the entire mount and wheel well has completely rusted away. i can't aford to get it fixed and it is not safe to drive. i need help. thank you.

Vehicle was u able to control,constant issues with transmission and idle kept getting stuck,speed up on its own and was unable stop without throwing car in park while driving

I was driving on a city street,began having trouble steering and heard a loud noise from the front passenger side. almost like a flat tire. took the car to the dealer and was told the right front sub frame was rusted through. was told that the recall had already been closed and there was nothing they could do. mileage is at 95000. wrote to customer care for further assistance and was told again that there was nothing they will do. nhtsa safety recall 14v-165.

Rear passenger inner fender well rusted out, causing the shock mount and shock to come disconnected. the shock now has nothing to connect to.

The rear passenger side suspension has completely broken off and hangs freely. had it inspected at a local garage and was informed this was an extremely common problem for this type of vehicle, and that a safety recall should've been put in place due to the routine failures of this part. i'm now forced to drive a dangerous vehicle to get to work and respond to emergencies.

The rear suspension mount is completely rusted out and the vehicle is undriveable and not safe to put 2 children in and drive around as the suspension mount is just dangling around underneath and i can see the back speaker! why has ford not included all escape vehicles from 2004 in their recall? this is a clear safety issue !

Nhtsa campaign number 14v16500. lower control arm on the front passenger side lose, resulting in loss of steering control and increased risk of accident when driving. it may be due to rust and corrosion for the lose bolt that holds the underneath bracket.

Tl* the contact owns a 2004 ford escape. while driving various speeds, the contact heard a rattling noise from the rear of the vehicle. the contact noticed that the rear passenger side strut detached from the vehicle. the contact called howell motors (located on 6488 ridge road lockport 14094) and was informed that the vin was not included in nhtsa campaign number: 15e045000 (suspension). the manufacturer was made aware of the failure and did not offer any assistance. the manufacturer stated that nhtsa issued recalls. the vin and failure mileage were not available.

Driver's side rear lower control arm broke causing left rear wheel to collapse. this occurred while backing out of garage. just an hour before we had been on the freeway. fortunately due to the low speed no major damage occurred and lower control arm was replace at a local firestone store.