We have classified the 60 complaints from 2002 Ford Escape about SERVICE BRAKES, HYDRAULIC into the following categories.
Tl* the contact owned a 2002 ford escape. the contact stated that the vehicle caught fire while parked in her driveway. the fire department extinguished the fire and filed a report. the fire department stated that the master brake cylinder and the cruise control cables were melted. the vehicle was deemed a total loss, but was not towed from the contact's residence. the dealer (lithia ford of missoula, 3943 brooks st, missoula, mt 59804) and the manufacturer were called and the contact was awaiting a call back. the contact stated that she had not received notification of nhtsa campaign numbers: 12v005000 (service brakes, hydraulic) and 12v353000 (engine and engine cooling, vehicle speed control). the failure mileage was 145,000. .*bf *tr
Tl* the contact owned a 2002 ford escape. after exiting the vehicle, there was a fire that erupted under the hood. the fire was extinguished by a fire company. the vehicle was destroyed and towed. the insurance company was to investigate the failure. the vehicle was included in nhtsa campaign numbers: 12v353000 (engine and engine cooling, vehicle speed control) and 12v005000 (service brakes, hydraulic). the vehicle was not inspected by a dealer. the manufacturer was notified of the failure. the failure mileage was not available. parts distribution disconnect. *tt *tr
Tl* the contact owns a 2002 ford escape. the vehicle was repaired under nhtsa campaign number: 12v005000 (service brakes, hydraulic). while the vehicle was stopped at a red light, the brake pedal was depressed to the floor and the contact had to use the emergency brake to stop the vehicle. the abs and brake warning indicators illuminated. the vehicle was taken to the dealer who diagnosed that the rear wheel sensor short circuited and needed to be repaired. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 209,000. updated 04/06/15*lj
Tl* the contact owns a 2002 ford escape. the contact stated that the air bag and abs warning lights illunimated on the instrument panel. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was 110,000 and the current mileage was 166,000.
Tl* the contact owns a 2002 ford escape. the contact stated while driving 55 mph the vehicle accelerated independently. the contact applied immense pressure to the brakes to no avail. the contact crashed into five vehicles. the contact suffered bruises to her legs. the vehicle was destroyed. the manufacturer was made aware of the failure. the failure and current mileage was 135,000. updated 12/5/13*cn
Tl* the contact owns a 2002 ford escape. the contact stated that while driving downhill at 40 mph and attempting to apply the brakes, the brake pedal abnormally traveled to the floor board. the contact mentioned that in order to stop the vehicle he had to down shift and engage the emergency brake. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 176,000. updated 3/14/13 *cn the consumer stated both front brake hoses failed at the same time. updated 03/21/13
2002 ford escape. consumer writes in regards to vehicle recall *tgw the consumer stated he has not received any type of correspondence as to when he can have the recall performed on his vehicle. recall # 07v156000 *jb
Received a recall notice in feb from ford (recall id 12v00500 - issued jan 2012). indicated potential problems with brake fluids leaks that could cause shorts in the abs electronics. we contacted dealer. no parts available yet. our abs and brake indicators came on in march as described in the recall notice. ford still said that recall shows safe to drive, just don't park in the garage due to potential fires. last night, drove home and parked (in the driveway). unloaded some stuff from car... no problems noticed. came out of house about 15 minutes later to unload stuff from car and found it smelling of hot electrical system, and smoke coming from hood. used hose to cool down under hood, while i found wrench and unhooked the battery. smoke was coming from all sides under and behind engine block. once battery disconnected the smoking stopped. calling ford corporate, local dealer, and insurance this morning to see what to do next. *tr
Tl* the contact owns a 2002 ford escape. while parked, the contact attempted to start the vehicle but to no avail. the vehicle was towed to an independent mechanic. the mechanic advised that brake fluid was leaking and caused a short in the brake control module. the brake control module would have to be replaced. the contact referenced nhtsa campaign id number: 12v005000 (service brakes, hydraulic:antilock:control unit/module) but was advised by the manufacturer that the vin was not included in the recall. the vehicle was not repaired. the approximate mileage was 147,000.
Tl* the contact owns a 2002 ford escape. the contact stated that she received a recall in regards to nhtsa campaign id numebr 12v005000 (service brakes, hydraulic:antilock:control unit/module ). the manufacturer was notified and the contact was informed that the necessary parts were unavailable. the manufacturer was not able to provide a time table for when the parts would become available. the contact expressed concern because the vehicle was going to be inspected soon and she feared the potential fire hazard. the failure and current mileages were approximately 100,000. the vin was unavailable.
Brakes are like hitting a brick sometimes don't stop you have to pump. and it feels like its pushing back . brake light is on. called ford about recall on brake abs and they say we don;t know when we will have the part park the ca. this is dangerous i have only one vehicle and have to drive to get to work. is there no alternative? what else can be done ford gets away with so much!!! will ford reimburse for a rental until this is fixed??
Tl* the contact owns a 2002 ford escape. the contact stated ford told her that the parts for nhtsa recall campaign id number: 12v005000 (service brakes, hydraulic: anti-lock: control unit/module) were not available and the manufacturer did not give a time frame for when the parts would be available. the manufacturer stated that even though it states in the recall that the vehicle may catch fire, it was safe to drive. the current mileage was 100,000. updated 07/06/12 *bf updated 08/02/12
Took the vehicle into ford to adjust brakes because the felt mushy and pedal traveled to the floor. ford adjusted the brakes, found a cracked brake line, and bleed the brakes and charged $260. two weeks later the same problem occurred. left the car at ford this time they say a faulty master cylinder which is another $280. now of course they claim this has nothing to do with the recall for the leaking master cylinder cap. *tr
I have received a notice from ford m.c. that my ford 2002 escape can spontaneously catch fire and burn my house down while turned off inside my garage or while running, therefore i should stop parking the vehicle near any house structures. when i called ford, i'm told that the vehicle is otherwise safe, while it is scheduled to be repaired sometime in quarter #2 of this year. how safe does this sound to you..??? i have detected the hot smell odors referred to within the letter (recall notice) & am concerned that the government is giving ford too much slack in resolving a matter that appears to be quite volatile (pun intended). *tr
Received notice from ford regarding safety recall 11s24 for escape 2002 dated january 2012. advised not to park car near any structures to prevent a potential fire from spreading in unlikely event that your abs module develops an electrical short. ford dealer inspection performed 2/9/2012 states car will need safety recall parts but will not be available for 45 days or later. contacted ford mfg, customer service supervisor tried to locate parts- unavailable. supervisor says notice is not official yet, there are no implementation plans or parts available for older cars, no repair procedures available. offered to help me qualify for a new car and work with local dealership. 2nd offer to place aftermarket parts at my cost and apply for reimbursement/partial reimbursement/no reimbursement based on if the recall is going to go through. is this official or not official, and is ford releasing themselves of liability if there is property damage and that is the nature of the letter. *tr
Tl* the contact owns a 2002 ford escape. the contact received the recall notice associated with nhtsa campaign id number 12v005000 (service brakes, hydraulic:antilock:control unit/module). the contact expressed concern because the parts were not available and the contact was instructed not to operate the vehicle because it could catch on fire. the vehicle was the only mode of transportation for the contact. the dealer was notified, but did not have the parts available to perform repairs. the manufacturer was not notified. the vehicle was not repaired. the failure and current mileages were approximately 90,000.
Tl* the contact owns a 2002 ford escape. the contact stated that there was a recall under nhtsa campaign id number 07v156000 (service brakes, hydraulic: antilock: control unit/ module ); however the part was unavailable to perform the recall remedy repair. the contact was displeased to know the dealer and manufacturer were unable to state when the part would become available. the contact had not experienced a failure related to the recall, although there was concern of the safety issue. the failure mileage was unknown.
2002 ford escape. consumer writes in regards to safety recall after 10 years. *tgw
Tl* the contact owns a 2002 ford escape. the contact received notification of nhtsa campaign id number: 12v005000 for the vehicle. the contact called her nearest dealer and was advised that the parts for the recall repair would not become available until april 2012. prior to receiving the recall notice, the contact was traveling 10 mph when she attempted to apply the brakes but the vehicle would not respond and the brake pedal dropped to the floorboard abnormally. the vehicle was taken to a local mechanic where the brake lines were replaced. the vehicle was not diagnosed by an authorized dealer. the current and the failure mileages were 100,000.
Cpsc#i1220674a. 2002 ford escape. consumer stated she received a letter informing here there was a safety recall 11s24 on her car. *ln the consumer stated the recall was for a faulty abs relay. the consumer was informed the parts would not be available until late spring 2012. the consumer was advised to park the vehicle outdoors away from structures, as the defect could result in a fire even after the vehicle was turned off. *jb updated voq 03/15/12
Tl* the contact owns a 2002 ford escape. the contact stated that the vehicle was included in the recall associated with nhtsa campaign id number 12v005000 (service brakes, hydraulic:antilock:control unit/module). an authorized dealer and the manufacturer were notified and the contact was informed that the parts necessary to remedy the failure were not available. the contact also stated that the brakes shuttered whenever they were applied and the anti lock brake light was illuminated. the vehicle was not repaired. the failure mileage was 134,000.
Tl* the contact owns a 2002 ford escape. the contact stated that after receiving notification of nhtsa campaign i.d. number 12v005000 (service brakes, hydraulic:antilock:control unit/module) in january, the manufacturer advised that a second letter would be sent to the contact in april to advised of when the vehicle could be repaired. the contact never received the letter and contacted the local dealer. the dealer stated to the contact that the parts needed to perform the recall repair were not readily available and could not provide an estimated time of availability. the contact was concerned that the vehicle would exhibit one of the recall consequences if the vehicle was not repaired in a reasonable time frame. the vehicle was not serviced. the contact had not experienced a failure.
Tl* the contact owns a 2002 ford escape. after taking the vehicle to the dealer for repairs under nhtsa campaign id number: 12v005000 (service brakes, hydraulic:antilock:control unit/module), the contact was informed that the repair parts would not become available until after a six month waiting period. the contact stated that the time involved with having to wait to have the defect repaired was unsatisfactory. the contact had not experienced a failure. the current mileage was 136,000.
Tl* the contact owns a 2002 ford escape. the contact stated the manufacturer told them that the parts for nhtsa recall campaign id number: 12v005000 (survive brakes, hydraulic: anti-lock: control unit module) will not be available until april and does not know if the parts will be available or not. the contact stated this was not satisfactory because the recall stated the vehicle could catch fire. the current mileage was 95,000. updated 03/14/12 *bf
Dear nhtsa: i received a recall notice in january 2012 for my 2002 ford escape. a possible electrical short could occur in the anti-lock brake system which could result in a fire. because of this safety issue, owners were instructed to park their cars away from structures to prevent possible fire from spreading. .for the last four months ford has been telling us that parts are unavailable and they do not know when the parts will be available. it seems that ford has no regard for the safety of their customers. they certainly do not care about the inconvenience this is causing their customers. i have been unable to use my garage since january and have been parking my car away from structures and other vehicles. i cannot sell or trade my vehicle. yesterday,ford customer service told me that parts should be available by the second quarter of this year, although they cannot guarantee it. please note, i spoke to ford two months ago and was told parts would be available by april. i am getting the impression this is not at all a priority for ford. please contact ford and find out why nothing is being done to fix this safety issue. please feel free to contact me if you would like any additional information. thank you... updated 05/31/12 *bf consumer states they haven't been able to park in their garage since january and their patience has run its course. consumer had spoken to their insurance company and insurance company may not payout if car catches fire because of ford's negligence. updated 6/6/12 *sd *tr
Tl* the contact owns a 2002 ford escape. the contact stated that notification of nhtsa campaign id number: 12v005000 (service brakes, hydraulic: anti-lock: control unit/module) was received january 2012. the dealer stated that the part would not become available until the end of june. the manufacturer also advised the contact that the part was not readily available. the contact stated that the recall had exceeded a reasonable time for repair. the approximate failure and the current mileage was 98,000. the consumer would like the seal replaced on the master cylinder. updated 07/12/12
Tl* the contact owns a 2002 ford escape.the contact received notification of nhtsa campaign id number: 12v005000 (service brakes, hydraulic: antilock: control unit/module) in april 2012. the dealer was contacted and advised that the part needed for recall repairs was on back order and was not aware of when the part would become available. the contact stated that the repair expectations had exceeded a reasonable amount of time. the failure mileage was 140,000 and the current mileage was 147,000.
Safety recall notice 11s24.it is taking ford way too long to fix the problem.we called them twice and today ford said might not have parts until june. *js
Tl* the contact owns a 2002 ford escape. the contact stated while driving approximately 15 mph on an icy surface, the driver applied the brakes and the anti lock braking system did not engage. the vehicle was taken to an independent repair shop and the contact was informed that the anti lock brake module had burned. the vehicle was not repaired. the manufacturer was made aware of the failure and the contact was informed that the vehicle was previously repaired under the recall associated with nhtsa campaign id number 07v156000 (service brakes, hydraulic:antilock:control unit/module). no further assistance was provided. the failure mileage was 95,000.
Vehicle was parked in yard when smoke started coming out from under the hood. we raised hood and saw wires on fire under the master cylinder. we put the fire out. wires from abs system caught on fire *tr
Tl* the contact owns a 2002 ford escape. the contact stated that a burning odor was exhibited form the vehicle while driving 70 mph. the vehicle was taken to an independent mechanic and the contact was informed that there were two leaks coming from the engine. the vehicle was repaired however, the burning odor remained after the vehicle was repaired. the contact also stated that she received notification of nhtsa campaign id number 07v156000 (service brakes, hydraulic:antilock:control unit/module) but was informed that the parts would not be available to repair the vehicle until the second quarter of 2012. the vehicle was not repaired. the failure mileage was 100,000.
Tl* the contact owns a 2002 ford escape. the contact stated that while the vehicle was parked in a residential garage when it became engulfed in flames. there was damage to the contact's home as a result of the fire. the owner received minor burns to his hands from trying to exit the residence safely. the fire and police departments were called and advised that the fire had originated from the anti-lock braking system. the manufacturer was contacted and they sent an investigator to access the damages. there was no response from the manufacturer as of yet. the vehicle was destroyed. the failure mileage was approximately 30,000. updated 01/13/12*lj updated 01/20/12
Tl* the contact owns a 2002 ford escape. while parked the contact noticed the vehicle was engulfed in flames. the fire department reported to the scene and a report was filed. the vehicle was towed to the dealer. the manufacturer was made aware of the failure and stated an inspector would go out to inspect the vehicle. the vehicle was destroyed. the cause of the fire had not been determined. the contact stated the vehicle was included in the recall under nhtsa campaign id number: 07v156000 (service brakes, hydraulic:antilock:control unit/module). the vehicle was taken to the dealer for repairs but the technicians stated repairs were not needed. the contact stated the fire began where the abs module was located and believed the fire was caused by the abs module. the vehicle was not repaired. the approximate failure mileage was 147,000.
Tl* the contact owns a 2002 ford escape. the contact stated the vehicle was parked for approximately one hour when it caught fire. the fire department arrive and extinguished the fire. an independent mechanic examined the vehicle and stated that the anti lock brake module caused the fire. the vehicle was not repaired and had not been moved since the fire. the failure and current mileage was 153,000.
Tl* the contact owns 2002 ford escape. the contact stated while driving 35 mph the brake warning light illuminated on the instrument panel and the contact smelled something burning. the contact drove the vehicle to a local mechanic who stated the wires that were connected to the brakes master cylinder had melted. the mechanic also informed the contact of nhtsa recall number 07e023000 (service brakes, hydraulic:foundation components:master cylinder) and the contact called the manufacturer. the manufacturer informed the contact that the vin was not included in the recall. the contact stated this was a manufacturers defect that could have resulted in a crash. the failure mileage was 124,000.
Tl* the contact owns a 2002 ford escape. the contact stated that vehicle caught on fire. the fire was extinguished by the local fire department and a fire report was filed. the vehicle was towed to a local repair facility where the vehicle was ruled as destroyed. the failure was contributed to the abs module. the contact stated that the abs module was previously repaired under nhtsa campaign id number: 07v156000 (service brakes: hydraulic: antilock: control unit module) july 7, 2007. the failure and current mileage was 130,000.
On or about june 17, 2011, my 2002 ford escape was parked and the ignitition was in the off position when my car alarm went off. when i looked outside i observed smoke bellowing out from under the hood. the next day, i was able to get my vehicle to dealer, where they diagnosed the abs module has overheated and needs to be replaced. i was given an estimate of $720.00 to repair the problem. upon further investigation i have discovered that the service brakes, hydraulic: antilock; control unit module was recalled by ford (#07s51)on april 23, 2007 and continues to be open. i was in contact with service manager for dealer on or about june 30th to follow up on the work they had done in may 2007 concerning this problem. he informed me that when they inspected the vehicle in 5/07, there was no problem and that it was properly inspected, and they placed grease on it , and are not willing to pay for this repair. on or about july 1, 2011, submitted a claim to the ford motor co. regarding this repair at no cost to me. upon further inspection, has also discovered another recall problem (nhtsa #07e023000)service brakes, hydraulic: foundation components: master cylinder and that brake fluid has leaked from the rear of master cylinder and has leaked on the vehicle into the power brake booster. i have been experiencing no brakes when i put my foot on the brake pedel. despite these recall problems being invesitgated, neither ford motor company feel that they are not responsible for the repairs and have told me i must bare the enormous costs for these repairs on my own and/or drive the vehicle unsafely. i have been stranded in prescott, az for over 3 weeks, and am tired of wrangling with all three dealership/companies and need your help in investigating this situation! thank you! *tt
I drove my vehicle home from work (less than 5 miles). when i pulled into my driveway and parked my vehicle, smoke began to pour out from the engine compartment. when i opened the hood there were flames directly in front of the driver side near the fire wall. these flames were originating from the abs module location.
While accelerating on an on-ramp entering a state highway, traffic ahead of me came to a stop. i went from applying pressure on the gas pedal to immediately moving my right foot to the brake pedal to apply pressure. the brake pedal gave very little resistance. i depressed the pedal all the way to the floor of the vehicle. my vehicle came to a very slow stop as if i was only lightly depressing the brake. my tires did not skid as i would expect and the vehicle took several seconds to finally come to a very slow and gradual stop. the stop was so slow and gradual that i could not even feel momentum pushing my body forward as usually experienced when suddenly braking.
Brakes would feel like they were fading and then abs felt like it was working. no warning lights would come on. dealer found cracked abs tone rings. an 800 dollar repair. *tr
Abs module connector caught fire while car was parked. recall for abs module connector inspection was completed 7/6/2007. brought vehicle back in 1/7/2008 due to abs light remaining on. no mention of abs, noted rotors below specs and brake pads need replacing.
My abs system was coming on while stopping for no apparent reason. when i took vehicle to dealer, they said i had a cracked tone ring. i had the same tone ring replaced 4 years ago. of course it wasn't under warranty. $400 later, it is fixed... *tr
Abs light came on as did the brake service light. found a recall notice and called ford. they stated my vehicle was not part of the notice and it did not matter if my vehicle had the identical issues with the abs module. they basically said they would do nothing unless a new recall notice was issued for the same problem from others whose vehicles were not included in the first recall! never again ford. never. *tr
Tl* the contact owns a 2002 ford escape. the contact was driving approximately 5 mph when the abs light waning illuminated and the contact detected an abnormal burning odor. the failure recurred sporadically but was not taken to the dealer or a mechanic for the failure. she referenced the recall associated with nhtsa campaign id number: 07v156000 (service brakes, hydraulic:anti lock:control unit/module) and contacted the manufacturer who advised that her vehicle was not included in the recall. the failure mileage was 105,000 and the current mileage was 106,000.
Tl* the contact owns a 2002 ford escape. the contact stated that after starting the vehicle, burning oil fumes were emitted into the vehicle through the vents. the contact mentioned that the brake warning lamp was illuminated and that he was constantly replenishing the brake fluid reservoir. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in nhtsa campaign id number: 12v005000 (service brakes, hydraulic:antilock:control unit/module ). the vehicle was not repaired. the failure mileage was 120,000 and the current mileage was 134,000.
Tl*the contact owns a 2002 ford escape. the contact stated that the brakes failed while he was driving 15 mph. the brake light illuminated at the time of the failure. the contact had the emergency brake service six months prior to the failure but the abs light illuminated the day before the failure. the vehicle was taken to a local mechanic who replaced the master cylinder and brake booster. the vin was unavailable. the current and failure mileages were 103,689.
Tl*the contact owns a 2002 ford escape. when the contact applied the brakes at a traffic light, the brake pedal extended to floor causing the contact to crash into a light pole at 25 mph. the air bags failed to deploy. the vehicle was towed to the contacts home. the vehicle had not been inspected, but the contact was certain that the vehicle was destroyed. the contact referenced nhtsa recall campaign 07v156000, service brakes unit control module; however, the recall repair was performed two years prior to the crash and the repair caused the crash to occur. the failure and current mileages were 220,000. updated 3/8/11 *cn updated 12/14/11 *cn
In december 2010 took my ford escape into my service center to have the brakes looked at when the abs light came on and the brake pressure felt sluggish. they found and replaced a bad tone ring on the left front axle. now six months later june 2011 the abs light comes on again with the brake pedal pulsating at times. i took it back to the service center again and they had to do the same thing on the right side front. i feel that this is a safety issue. if someone would stop short in front of me or cut me off and i would have to slam on my brakes, i feel that someone could be seriously hurt. i feel that ford should recall the 2002 escape for this reason.
Tl* the contact owns a 2002 ford escape. the contact stated that the vehicle was leaking brake fluid. the contact also stated that he eventually received the recall notice associated with nhtsa campaign id number 12v005000 (service brakes, hydraulic:antilock:control unit/module), which addressed the failure. an authorized dealer and the manufacturer were made aware of the failure and stated that the parts were not available. they were unable to provide a time frame as to when the parts would become available. the vehicle was not repaired. the failure mileage was 92,000.
I crashed on november 24th of 2010 due to not being able to stop fast enough because of my anti lock brakes. hurt someone in the process,had to pay fines and court costs and an accident on my perfect record because i was at fault for running into them. and i was left with a totaled truck i had to sell to pay for fines and now i found out there was a recall on my anti lock brakes which explains why it wasn't working right.... *tr