We have classified the 1 complaints from 2010 Ford Escape Hybrid about STRUCTURE into the following categories.
I was never told about a recall and this car frame was cracked and was never told about it from anyone front the dealer i bought it from or the company that fixed it.
At about 6:30 pm this evening, a friend and i went to the car to go to store. we opened the back hatch and put in a couple items we were planning on returning in the back. my friend shut the back hatch and the back window shattered violently sending glass in all directions. both of us were hit by flying glass pieces. the glass shattered in so many small pieces that it was throughout the inside of the car and covered a radius on her driveway and lawn of about ten feet. there is no logical reason why the glass should have shattered - there was no obstruction or any noticeable issue with hatch before it happened. *tr