We have classified the 100 complaints from 2008 Ford Escape Hybrid about STEERING into the following categories.
Tl* the contact owns a 2008 ford escape hybrid. the contact was driving approximately 70 mph when the steering locked abnormally and he was unable to control the vehicle due to a disability. the contact would allow the vehicle to coast off road before attempting to restart. the vehicle was inspected by the dealer three times and they repaired the entire electric steering assembly each time. the failure would recur within three years. the manufacturer was contacted and they advised the contact to trade the vehicle. no further assistance was provided. the failure mileage was approximately 26,000.
Tl*the contact owns a 2008 ford escape hybrid. he also owns a fleet of 2008 and 2009 ford escape hybrid vehicles. the vehicle intermittently lost power steering. usually after the vehicle restarts, steering became less difficult. a technician from the dealer stated that the fleet of vehicles are warranted for only 36,000 miles. the steering columns on the fleet of vehicles were replaced for $1,000.00 each. the repair did not remedy the failure. he was advised by the manufacturer to file a complaint with nhtsa. the failure mileage was 15. the vin was not available. the current mileage was 60,000.