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Problems with 2013 Ford Edge STRUCTURE

On average, the 2013 Ford Edge starts to “feel” problems with the STRUCTURE and its various aspects after 35 000 miles.

Components Affected by STRUCTURE Issues

We have classified the 3 complaints from 2013 Ford Edge about STRUCTURE into the following categories.

BODY 203

Recently reported STRUCTURE problems on 2013 Ford Edge

Tl* the contact owns a 2013 ford edge. immediately after starting the vehicle with all the doors closed, the door ajar warning light illuminated. the vehicle was taken to a dealer where it was diagnosed that a switch needed to be replaced. the vehicle was repaired; however, the failure recurred. the vehicle was taken back to the dealer where it was diagnosed that the replaced switch needed to be cleaned. the vehicle was repaired; however, the failure persisted. the manufacturer was not notified of the failure. the failure mileage was 55,000.

Tl* the contact owns a 2013 ford edge. while driving at approximately 50 mph, the door ajar warning light for the driver side door illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 49,507.

Tl* the contact owns a 2013 ford edge. while driving at an unknown speed, the front driver side door ajar warning light illuminated erroneously indicating that the door was not secured. while the failure occurred, the interior light would remain on while driving and the door alarm chime. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 50,000. the vin was not available.

Tl* the contact owns a 2013 ford edge. the contact stated that the driver side door did not lock and the door ajar warning light remained illuminated. the failure recurred daily. the contact had to open and close the door numerous times before it finally locked. the vehicle was taken to a dealer where it was diagnosed that the door lock needed to be replaced. the manufacturer was not notified of the issue. the vin was unavailable. the failure mileage was unknown.

Tl* the contact owns a 2013 ford edge. the contact stated that the driver side door failed to close or lock, which caused the interior lighting to remain on and drain the battery. the contact mentioned that no warning indicators were illuminated prior to the failure. the manufacturer was notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was 38,000. the vin was not provided.

The door ajar light will not go off and doors will not lock.

Tl* the contact owns a 2013 ford edge. while the vehicle was parked, the front driver side door warning light illuminated when the driver's door was securely closed. the failure recurred constantly. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 56,000.

The "door ajar" light comes on and doors will not lock even though the door is shut. it's blinding at night due to the fact it leaves the interior dome lights on causing you not to see outside and unsafe driving with unlocked doors with kids

Door ajar signal stays on when door is closed, interior light stays on, inability to lock doors while in vehicle.

The driver's door ajar light on the dash instrument cluster and the interior lights stay illuminated even when the door is completely shut. the door needs to be slammed several times before the light extinguishes, but sometimes will not go out at all. this leaves driver with an insecure feeling the car door is not securely closed while driving. this problem seems to be widespread on this model vehicle from what i read on the internet.

Door ajar sensor is on when door is closed, engine on and while driving. door light consistently stays on when driving and door is closed. updated 09/09/15*lj updated 12/9/2015*js

Driver door agar light comes on and stays on. i have to repetitively slam my door fifteen to twenty times for light to go off. when this happens the inside dome light stays on and it is draining my battery. i have contacted ford since the vehicle is out of warranty it is my responsibility. this is a common problem with ford vehicles and i voiced my concern to them and told them they need to do a recall and fix this problem and it should be at ford's expense not owners expense. ford customer service said to save my receipt if there is an upcoming recall.

Drivers side door ajar sensor stays on. maybe several times of closing it real hard turns it off l. will even illuminate in the middle of driving.

2013 ford edge driver door sensor remains ajar, i close the door more than 7 times for the inside light to turn off. while driving the sensor will turn on and doors will not lock.

A vehicle in front of me slowed down and when i went to take my foot of the gas my tennis shoe got caught on the plastic trim on the engine compartment next to the gas pedal.. i had to pull hard to get my foot off the gas. i brought the vehicle to the ford dealer and was told that all the edges had the trim and they did not seem concerned. it only happens when my leg was resting on the side of the engine compartment while holding down the gas pedal. it happened several times while driving on the illinois freeway. the car in front of me slowed down and by the time i got my foot off the gas pedal i had to apply the brakes quickly and the vehicle behind me almost hit me. i think ford should be required to modify the trim in that area. *tr

Tl* the contact owns a 2013 ford edge. the contact stated that the instrument panel door warning light remained illuminated when the doors were secure. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 46,000.

While driving down a street, suddenly the "drivers door ajar" alarm and warning light came on on the dash, the door was secured shut, but interior lights came on as if door was open. since the initial date of incident the vehicle now does this during operation, whether the vehicle is parked, or in motion. a call to the local ford dealership service department it was indicated that this has been a complaint of hundreds if not thousands of late model ford owners and that, still at this time, fordmoco has not issued a recall for the door latches, thus if not under their 3yr/36,000mile warranty the part would have to be replaced at the vehicle owners expense of around $400-$500 u.s. for the part and repair. i was directed to file a complaint via safercar.gov website, and to also explore many internet websites and forums related to this ongoing issue. upon a brief internet search, i was easily able to find that indeed the ford service adviser was correct in the amount of complaints by many late model vehicle owners concerning the door latch sensor failures, causing the alarm/warning light to activate while the vehicle is in motion, or parked, whether the vehicle was on or off.

Tl* the contact owns a 2013 ford edge. the contact stated that the front driver side door ajar warning light illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 52,000. updated 6/11/15*cn

Vehicle door is closed but warning reads door ajar. doors will not lock because the door is ajar but it's not. inside stayed on for about 2 min while driving. sometimes i get i'm and there are no problems then the doors will unlock and the door ajar shift to park pops on. or i could be driving with the door ajar warning on but doors are closed then the doors lock and warning goes away. i thought it was the sensor but the door closes but does not latch. *tr

Driver's door is shut tightly, but "driver door ajar" light keeps coming up intermittently. also, dome lights stay on and warning sounds. started off occasionally doing this, now is doing practically every time you go to start the engine. *tr

Door ajar light stays on even when door is closed the interior dome lights will not go off. *tr

Tl* the contact owns a 2013 ford edge. while driving 50 mph, the driver and front passenger side door warning lights illuminated. the contact attempted to close the doors until the warning lights stopped illuminating, but the failure recurred intermittently. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 82,000.

Drivers side door has a door ajar alarm when door is closed tightly . lights stay on and doors do not lock. *tr

Tl* the contact owns a 2013 ford edge. after starting the vehicle, the door ajar and shift into park warning indicators illuminated and the door chime indicator sounded after all of the doors were closed. the interior lights remained illuminated the entire time. the failure recurred on several occasions. the vehicle was taken to the dealer who diagnosed that the wiring harness and switch in the driver's door assembly needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failures. the approximate failure mileage was 44,000. updated 5/19/15*cn updated 7/1/2015*js

When the driver's door is closed the door ajar sensor remains on although the door is definitely closed. the door has to be slammed shut anywhere from 3-7 times before the door ajar sensor shuts off. at times it shuts off and while driving it comes back on. if the sensor remains on the doors will not automatically lock. *tr

The driver door latch is getting replaced as it tells us that the door is open when it is not. i have been told by the dealership that they have seen this happen in a lot of ford edge's. it is costing me $350.00 and i would like my money back from ford. i don't believe that a 2013 should be having those kind of issues and ford should fix the issue. *tr

Tl* the contact owns a 2013 ford edge. the contact stated that when the vehicle was started, all of the interior lights were on and the driver door ajar warning indicator illuminated. the contact opened and closed the driver side door several times; however, the failure persisted. the contact stated that the lights remained on and the door chime remained on while driving. the failure recurred on several occasions. the vehicle was taken to the dealer. the technician diagnosed that the driver side door latch was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 59,000.

The door lock sensor has become defective on the car causing the door ajar warning to stay on at all times. being a nurse, i go to work very early and travel for 30 miles each way. when this isn't sensor isn't working the doors will not lock while the key is in the ignition and there is a constant dinging noise to close the door again every time i stop. driving to downtown dallas is very unsafe in the my car now. the interior lights stay on for miles and it is hard to drive in the dark with the interior lights on. two dealerships say this is a known problem on the ford edge and they have received bulletins on the problem but no recall. they say the sensor needs to be taken out and cleaned, it is not broken therefore the warranty nor extended warranty will not cover the $400 repair. please help make ford fix this problem by issuing a recall. ...updated 10/29/15*bf

Driver side door sensor claims the door is open when it is not. the lights inside the vehicle stay on and the dash will say driver door ajar. if you shift to drive, then the car will ding and ask you to shift to park.

The door latch on the 2013 ford edge is faulty, and continually has to be replaced. this is the second time in 6 months we have had to have this replaced, and this time, we are 3000 miles over our warranty, and are having to go out of pocket for this - an expense of over $300. additionally, because the door latch doesn't work correctly, it continually causes the interior lights of the cart to stay on, which has caused the battery to deplete, and we are now facing the charge for a new battery as well in order to get our vehicle in working order. lastly, ford informed us today that the factory battery that they installed is "too small" for this size vehicle, and a larger capacity battery should be put in its place. we purchased this car new, and issues like this make us feel as if we've purchased a lemon. ford is now charging us for a part that is clearly poorly manufactured, and as a consequence, causing us to buy additional parts like batteries to support their mistakes. *tr

Tl* the contact owns a 2013 ford edge. the contact stated that the door ajar warning indicator illuminated and the interior lighting remained illuminated. in addition, the electronic panel failed to function properly on the driver's side and the liftgate failed to remain closed. in addition, the front and rear passenger side doors randomly failed to remain closed. the vehicle was taken to the dealer and the sensors were cleaned. two months later, the failures recurred. the manufacturer was not notified. the failure mileage was not available. updated 01/10/17*lj updated 06/27/18*jb

Tl* the contact owns a 2013 ford edge. the contact stated that the door ajar warning sensor indicator illuminated. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the issue. the vin was unknown. the failure mileage was approximately 40,000. updated 11/01/16*lj *tr

Driver side door indicator stays on even though door is shut. dome light won't go off and doors won't lock. battery went dead. i have to slam door hard several times to get indicator and light to turn off and doors to lock. *tr

Door ajar light and warning tones remain on when the driver's door is closed. interior lights remain on. doors can not be locked properly...

Door ajar warning (on screen as well as repeated bell noise) came on while i was on a 2 lane road with no shoulders available due to snow alongside road. i was forced to stop in middle of road to open and close door repeatedly to turn off door ajar. it felt like door was closed but sensor kept indicating it was open. problem abated for a few days but has come back now. *tr

When closing drivers door interior lights remain on will not shut off after repeated trys to reclose door. also door ajar light in dash remains on. cannot trust warning display if door is properly shut. have had problem checked and told the door ajar switch is malfunctioning. happens 90% of the time.

Drivers door reading door ajar when the door is not ajar. opened and closed multiple times and sensor will still not read that door is closed sometimes. can be driving down the road when door is obviously closed and sensor will start alarming and dome light comes on. *tr

The driver side door sensor will not recognize the door is shut. this is causing the interior lights to remain on during the night time and the doors cannot lock. my child is able to open the door while moving causing a major safety issue. ford is aware of the problem when we took it in and knows this is a defect, but will not address the issue. the require us to pay 300-500 dollars to fix. please make them recall this for the safety of the children in the back seat. i will be contacting my lawyer to see what further steps we can take. *tr

The passenger side door ajar light stays on and the interior lights even when the door is shut. i have to slam the door hard 4-5 times to get it to go off. while driving down the road the light will come on and the alert to "shift to park". i took it to a ford dealer who charged me $80 to say there was nothing wrong. i came home, knowing this wasn't right and found numerous complaints online about the same issue. ford needs to place a recall on this. *tr

Driver side door symbol will appear on dash board was well as doom lights will stay on, will have to shut door a couple of times or turn the car back on to reset. this now getting to the point that the car cannot be locked or the doom interior lights will stay on and drain the battery. *tr

Drive door latch - door ajar signal will not clear - door locks will not operate properly. *tr

When close door it says door ajar and door ajar comes on and dome light stays on. this happens about 60 percent of the time. *tr

Door ajar switch not working properly - it intermittently indicates the door is still open. the interior lights stay on, and "door ajar" warning is annunciated. additionally, the doors will not lock while driving, and cannot be locked after parking if trying to use the exterior keypad. *tr

Tl* the contact owns a 2013 ford edge. while driving 10 mph, the driver side door ajar light illuminated and prevented the doors from locking while the vehicle was in motion. the vehicle was taken to the dealer. the technician diagnosed that the front driver side door sensor malfunctioned and needed to be replaced. the manufacturer was not made aware of the failure. the failure mileage was 42,000. the vin was not available.

My door sensor on my driver's side continues to alert me that it's open, when it isn't. this causes my dome light to stay on and all my doors not to lock. i have to slam my door hard multiple times to get it to go off, or just drive with it on. *tr

Tl* the contact owns a 2013 ford edge. the contact stated that the door ajar indicator randomly flashed for an extended period of time. the contact constantly had to open and close various doors. the interior lighting and door ajar warning indicator continued to flash. the vehicle was excluded from a manufacturer recall to address the door ajar failure. the manufacturer was notified of the failures. the vehicle was not diagnosed or repaired. the failure mileage was not available.

The driver side door says that it is ajar when it isnt. so annoying. the dealership said it will be 250 dollars to fix. wtf? i have only had the car for 2 days. *tr

Tl* the contact owns a 2013 ford edge. while attempting to close the front driver side door, the door ajar and engine warning message appeared. in addition, the dome light remained illuminated. the contact had to close the front driver side door multiple times to get the message to stop displaying. the vehicle was taken to a dealer where it was diagnosed that the front driver side door sensor needed to be cleaned. the vehicle was repaired however, the failure recurred. the vehicle was taken back to the dealer where it was diagnosed that the driver side door sensor needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 33,000.

While driving - even though the driver door is completely shut, the driver door ajar warning sign appears on the dashboard screen accompanied by the sound of a chime. sometimes when you open and shut the driver door whether while still driving or if and when you find a side of the road space, the warning sign disappears. but oftentimes, it takes 3 or four tries to make it disappear. sometimes the driver door ajar warning comes with an instruction to shift to p (park) . . . . which is helpful if you can find a side of the road spot otherwise the instruction will just confuse a novice driver and could potentially create an accident. i search the internet and found this problem is very common with ford edge. i feel that this problem could potentially create an accident and warrants a recall. *tr

Driver door ajar sensor does not recognize that door is closed. this prevents all doors from being in the locked position while operating the vehicle. manually locking the doors is overridden by the system and automatically unlocked. annoying alarm always going off while driving or idle. not known if sensor malfunction or door not actually closed properly. should be recalled for repair. *tr

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