Tl* the contact owns a 2013 ford edge. while driving various speeds or while the vehicle was stationary, there was a strong odor of fuel detected inside the vehicle and the ignition fuel warning indicator illuminated. the contact also mentioned that the passenger side door ajar warning indicator illuminated when the door was completely closed. furthermore, the passenger door did not lock. the vehicle was taken to jordan ford (13010 i-35, live oak, tx 78233, (210) 653-3673) where it was diagnosed that the fuel line needed to be replaced before it caught fire. also, the half shaft needed to be replaced. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 14v002000 (fuel system, gasoline). the manufacturer was made aware of the failure. the failure mileage was 115,000.
Tl* the contact owns a 2013 ford edge. once the vehicle was started, the passenger door lighting remained illuminated and the doors failed to lock. the vehicle was taken to mike reichenbach ford lincoln (600 n coit st, florence, sc 29501, 888-293-4503) where it was diagnosed that the door latch mechanism failed. the vehicle was repaired, but the failure persisted. the manufacturer was not made aware of the failure. the failure mileage was 80,000.
Tl* the contact owns a 2013 ford edge. while traveling at high speeds, the brakes seized and the vehicle made an abnormal sound when accelerating. the failure occurred without warning. in addition, the door ajar warning indicator illuminated even when all the doors were closed. the manufacturer was notified of the failures. the dealer was not contacted. the vehicle was not diagnosed or repaired. the failure mileage was 62,000.
Tl* the contact owns a 2013 ford edge. while driving various speeds, the door ajar warning indicator illuminated. the contact also stated that the rear passenger door independently unlocked. the dealer and manufacturer were not contacted. the failure mileage was approximately 68,000.
Tl* the contact owns a 2013 ford edge. while driving various speeds, the door ajar warning indicator illuminated continuously. the indicator dimmed after hitting a bump in the road. the vehicle was taken to a dealer where it was diagnosed that the door lock mechanism needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 60,000. the vin was not provided.
Tl* the contact owns a 2013 ford edge. while driving approximately 20 mph, the interior lighting suddenly illuminated, the driver side door ajar indicator illuminated, and the door chime began to sound. when the contact stopped the vehicle and opened and closed the door, the chime stopped. the failure recurred shortly afterwards. the contact also stated that the failures occurred every day for the past three weeks. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failures and the contact was advised to call nhtsa and file a complaint. the vehicle was not repaired. the approximate failure mileage was 20,200.
Tl* the contact owns a 2013 ford edge. while driving approximately 45 mph, the door ajar warning indicator illuminated and the chime sounded. the "engine on, door open, park car" message flashed on the instrument panel. the contact had to pull over to the side of the road, but the chime continued and the message remained. the contact had to unplug the battery in order to stop the warning indicator and the chime. the vehicle was taken to the capell ford woodside new york dealer where it was diagnosed that the driver side door latch was damaged and needed replacement. the vin was not included in a recall. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 68,000.
Tl* the contact owns a 2013 ford edge. while driving 75 mph, all the instrument panel warning indicators illuminated and the driver side was ajar. the contact had to use excessive force in order to secure the rear passenger door and prevent the dome lights from illuminating. the failure recurred numerous times. the vehicle was taken to a dealer where it was diagnosed that the latch needed to be replaced. the vehicle was not repaired. the contact stated that the rear passenger door latch was previously repaired, but the failure recurred. the manufacturer was made aware of the failure. the approximate failure mileage was 112,000.
Tl* the contact owns a 2013 ford edge. while driving 9 mph, the door ajar warning indicator illuminated. after four attempts, the door was securely closed. the contact stated that the failure recurred. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 58,000.
Tl* the contact owns a 2013 ford edge. when the contact opened the door, the door ajar warning indicator remained illuminated. all of the door locks failed to work. the contact stated that the failure occurred for at least six months. the dealer diagnosed that the driver side door latch assembly failed and needed replacement. the vehicle was repaired previously for the same failure. the vehicle was not repaired this time. the approximate failure mileage was 62,948.
Tl* the contact owns a 2013 ford edge. while stationary, the door ajar indicator remained illuminated while all of the doors were shut. in addition, the dome lights would not turn off in the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 42,000. updated 01/25/2017*ct updated 6/28/18*jb
Tl* the contact owns a 2013 ford edge. while driving various speeds, the door ajar indicator illuminated constantly. the failure caused the battery to die each time. the dealer diagnosed that the door latch assembly failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 30,375.
The dash says that the door is ajar when it is closed. i have seen where there have been numerous complaints about the sensor or latch going bad. i am having similar problems. *tr
This is for a 2013 ford edge sel awd model, recently the driver's door ajar indicator keeps coming on , and interior lights on with it, slamming the door a few times , sometimes corrects it. but it is an ongoing issue, and seems to be getting more and more frequent, very annoying, and if it does it upon leaving the vehicle parked , interior lights stay on and run down the battery. while driving it sometimes comes on, and unlocks the doors, because it thinks this door is ajar, when in fact the door is closed tight. ford should recall and fix this issue, apparently it's been going on for years with several different models, and they want more than $400 to repair their faulty switch issue.
Tl* the contact owns a 2013 ford edge. while driving at any speed, the dome light remained illuminated. also, while idling at any stop, the vehicle beeped and the door ajar indicator illuminated. additionally, the contact stated that the door locks did not lock. the failures were not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 40,000.
Tl* the contact owns a 2013 ford edge. the contact stated that the "door ajar" indicator illuminated when the doors were closed. when the contact managed to get the "door ajar" indicator to go off, it came back on while driving. the vehicle was not diagnosed or repaired. the vin and failure mileage were unknown.
Tl* the contact owns a 2013 ford edge. the contact stated that the door ajar warning indicator illuminated. the failure caused the interior lighting to remain illuminated. the contact was concerned that the doors could open independently and also that the battery could be drained while the vehicle was parked for an extended period of time. the dealer diagnosed that the door latches needed to be re-calibrated. the vehicle was not repaired. the contact stated that the failure was intermittent. the manufacturer was notified of the failure. the approximate failure mileage was 20,000.
Car door ajar message ad dome light on at all times, low electrical power, caused the battery to go bad, latch on door problem, car would not lock, car stationary and you could not lock the door to start car
Tl* the contact owns a 2013 ford edge. the contact stated that the door ajar warning indicator randomly flashed and all four doors failed to lock appropriately when necessary. in addition, upon exiting the vehicle, the dome light remained illuminated and the contact had to close the doors several times to get the light to dim. the vehicle was taken to the dealer for diagnostic testing, but not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 70,000.
Tl* the contact owns a 2013 ford edge. while driving various speeds, the door latch warning indicator illuminated. the vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 32,000. the vin was unavailable.
Tl* the contact owns a 2013 ford edge. while driving 5 mph, the driver side door ajar warning light illuminated. the failure recurred whenever the vehicle was operated. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 47,570.
Tl* the contact owns a 2013 ford edge. while the vehicle was stationary, the door ajar indicator remained illuminated. in addition, none of the doors would lock when prompted. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 86,000.
Tl* the contact owns a 2013 ford edge. after closing the driver's door, the door ajar warning light illuminated. the contact stated that the door was not closed. the contact stated that the door ajar warning light remained illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the approximate failure mileage was 60,000. the vin was not available.
Tl* the contact owns a 2013 ford edge. while the contact was inside the vehicle, the door ajar warning light illuminated intermittently. the failure recurred twice. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 24,000.
Tl* the contact owns a 2013 ford edge. when the key was in the ignition switch, the driver side door ajar chime sounded and the warning indicator illuminated. the failure went away when the door was slammed. the vehicle was driven to the dealer where it was diagnosed that the terminals of the driver side door latch were corroded and the latch needed replacement. the vehicle was not repaired. the manufacturer was not notified of the failure. the vin was unknown. the approximate failure mileage was 44,000.
Tl* the contact owns a 2013 ford edge. while the vehicle was parked, the door ajar warning light illuminated. in addition, all the doors failed to remain locked. the failure occurred constantly. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 40,000.
Tl* the contact owns a 2013 ford edge. while the vehicle was in motion, the driver side door failed to remain closed and the door ajar warning light illuminated. the vehicle was taken to a dealer where it was diagnosed that the door latch failed and needed to be replaced. the vehicle was repaired; however, the failure recurred. the manufacturer was notified of the failure. the approximate failure mileage was 44,000. updated 08/08/16 *bf the consumer stated the door ajar light stayed on and the door wouldn't lock. the alarm would come on and go off. the consumer replaced the lock. however, the new one, did the sane thing. updated 08/10/16. *jb
Tl* the contact owns a 2013 ford edge. when the vehicle was started, the driver side door ajar warning light remained illuminated. the vehicle was taken to the dealer where it was diagnosed that the door latch had to be changed. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 42,927. updated 04/06/16*lj consumer stated the same problem happened almost exactly 1 year apart. difficult to drive at night with the dome lights on above the eyes, plus warning lights and warning sound going off. after the warranty expired they changed the latch ( checked online) lot of people having same issue. consumer called ford motor co. but no help! updated 6/7/18*jb
Tl* the contact owns a 2013 ford edge. the contact stated that the door ajar light was constantly illuminated when the door was closed completely. the failure was persistent. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the vin was unknown. the failure mileage was approximately 42,000.
Ford door latch issue- the driver door will not latch when door is shut this causes the lights to come on in the vehicle and warnings to appear on the dash (door ajar, shift to park, etc). i have issues with my car locking because the doors appear to be open. this is an ongoing issue. the dealership cleaned the latch for me and this temporarily solved the problem, however a few months later and its happening again. this is unsafe when i am driving as i do not know if the door is securely shut. it also is a distraction when all of the lights are on and there are warnings flashing on the dashboard. *tr
Tl* the contact owns a 2013 ford edge. while the vehicle was parked and in motion, the door ajar warning light illuminated when the door was properly closed. the failure occurred constantly. the vehicle was diagnosed nor repaired. the contact stated that the vin was not included in nhtsa campaign number: 15v246000(latches/locks/linkages). the manufacturer was made aware of the failure. the failure mileage was 55,000. ..updated 05/19/16 *bf updated 11/29/2017*js
We recently heard that the edge was being investigated because of problems with the door latch. we want to report that we have had that problem. we bought a 2013 edge in dec 2015. during the first week we started getting the warning message that the driver's door was open when it was actually not. it did not happen every time we drove the car, but when it did happen, the message kept repeating & there was no way to stop it. on july 26, 2016, we took it to the dealer & found out the problem was the door latch. it cost $486.57 for replacement (see invoice). when i heard about the investigation, i talked to the manager at the dealership & he said that it was 'possible' that we would be reimbursed by ford if a recall were issued. another ford worker in the service department said he does not think there will be a recall because there have not been that many incidents. an ongoing investigation indicates that there must have been plenty of incidents. if this is a design flaw, ford should be held responsible. we are living on social security and $486.57 is a substantial part of our income. we should not have to pay for ford's mistake. we urge you to issue a recall so that we can attempt to obtain reimbursement. *tr
Tl* the contact owns a 2013 ford edge. while parked, the door ajar warning light for the front driver side door illuminated when the door was properly closed. the failure occurred constantly. the vehicle was not diagnosed nor repair. the manufacturer was not made aware of the failure. the failure mileage was 32,000.
Tl* the contact owns a 2013 ford edge. the contact stated that the door ajar warning light remained illuminated while the vehicle was in the drive position. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the door latch needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 76,487.
Tl* the contact owns a 2013 ford edge. when the driver side door was closed, the interior lighting and driver side door ajar warning light remained illuminated. the failure occurred intermittently. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was 40,000.
Tl* the contact owns a 2013 ford edge. after closing the driver side door, the door ajar warning light illuminated, which indicated that the door was still open. the failure caused the interior dome light to remain illuminated. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was 42,690.
Tl* the contact owns a 2013 ford edge. the contact stated that the door ajar light was illuminated and the interior lighting remained illuminated. it was difficult for the contact to lock the doors while the lights were illuminated. the vehicle was taken to the dealer to be diagnosed, but the results were unknown. the mechanic sprayed compressed air in between the door contacts, which remedied the issue temporarily. the failure recurred. the manufacturer was not notified of failure. the approximate failure mileage was 52,000.
Tl* the contact owns a 2013 ford edge. after exiting the vehicle and locking the doors, the door ajar warning light illuminated and the interior lights remained illuminated. the vehicle was taken to the dealer. the technician diagnosed that the door latch needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 46,000. updated 01/12/16*lj *tr
Attempted to lock door after 'door ajar' chimed on. slammed door several times but the warning did not go away. drove to work like this and the doors didn't lock after going 10mph. this occurs everyday. i don't know if my door will open if involved in an accident or what. nothing has been corrected as of this writing.
Tl* the contact owns a 2013 ford edge. while driving approximately 25 mph, a chime sounded and the front driver side door ajar warning indicator illuminated; however, the door was closed securely. the failure occurred when driving and after the engine was turned off. the driver's side interior door would not unlock whenever the failure occurred and the contact had to exit from the front passenger door. the vehicle was taken to the dealer where the door latch sensor was replaced. the failure recurred ten months after the vehicle was serviced. the vehicle was not repaired for the most recent failure. the manufacturer was notified of the failure. the approximate failure mileage was 46,000. updated 09/08/16*lj *js
Tl* the contact owns a 2013 ford edge. after closing the driver side door, the door ajar warning light illuminated. the failure indicated that the door was still open and caused the dome light to remain illuminated. the vehicle was not diagnosed nor repaired. the manuacturer was notified ofthe failure. the vehicle was not repaired. the failure mileage was 60,000. the vin was not availiable.
Tl* the contact owns a 2013 ford edge. even when the vehicle's doors were closed, the door ajar warning indicator illuminated. the vehicle was taken to the dealer where it was diagnosed that the vehicle needed a new door latch. the vehicle was repaired, but the failure persisted. the manufacturer was not notified of the failure. the failure mileage was 72,000.
Tl* the contact owns a 2013 ford edge. while driving various speeds, the door ajar light was persistently illuminated when the doors were completely shut. the failure was persistent. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 40,000.
Tl* the contact owns a 2013 ford edge. the contact stated that the rear door ajar light illuminated causing the doors not to be able to lock or unlock automatically. the interior lights also remained illuminated, causing the battery to fail prematurely. the vehicle was taken to the dealer where a failure code was located at the rear door locks. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 40,000.
Tl* the contact owns a 2013 ford edge. the contact stated that even when the vehicle's doors were closed, the door ajar warning indicator illuminated. in addition, the interior lighting remained illuminated for approximately 10 to 15 minutes. the vehicle was taken to the dealer where it was diagnosed that the vehicle needed to be reprogrammed. the vehicle was repaired, but the failure recurred. the vehicle was taken back to the dealer where it was diagnosed that the vehicle needed a new door latch. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 49,000.
Tl* the contact owns a 2013 ford edge. the contact stated that the driver side door did not lock and the door ajar warning light remained illuminated. the failure recurred daily. the contact had to open and close the door numerous times before it finally locked. the vehicle was taken to a dealer where it was diagnosed that the door lock needed to be replaced. the manufacturer was not notified of the issue. the vin was unavailable. the failure mileage was unknown.
Tl* the contact owns a 2013 ford edge. upon starting the vehicle, the doors would not lock and the door ajar warning light illuminated on the instrument panel. the driver side door was not locked. the failure occurred every time the contact entered the vehicle. the vehicle was taken to a dealer, but was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 47,000.
Tl* the contact owns a 2013 ford edge. while driving at a low speed, the doors failed to automatically lock. in addition, the door ajar warning light illuminated even though all the doors were closed. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 57,000. the vin was unavailable.
My 2013 ford edge suv is in the ford shop as i write this ? it's been there since friday, due to a latch issue ? which is a ford part malfunction. (a bad part) a part that will not last and may need to be replace again.. i google it friday and saw there are so many complaints on the part, i don?t understand why it?s not recalled or the ford company i bought it from can?t just replace it. ford wants $484 from me to replace this part, i am so upset. plus they have had my car for three days. ? after this i am done with fords!!! my first new suv, my first ford purchase and it?s already in a shop, due to a part that was not a good part to start out with. if you guys want to buy this suv from me, make me an offer. i am not a happy customer. ready to go to toyota or a honda. *tr
Drivers side door has a door ajar alarm when door is closed tightly . lights stay on and doors do not lock. *tr