Problems with 2004 Ford Crown Victoria EXTERIOR LIGHTING

Tl* the contact owns a 2004 ford crown victoria. the contact stated that the electrical system indicator illuminated. the vehicle was serviced per nhtsa campaign number: 15v861000 (exterior lighting) at country ford (888) 867-3993 (95 goodman rd e, southaven, ms 38671), but the remedy failed to repair the vehicle. the contact mentioned that the electrical system indicator illuminated after the recall repair. the manufacturer was not notified. the failure mileage was 227,201.

The lighting control module failed one night. the passenger headlight went dim and my signals wouldn't work on that side. eventually the entire thing failed and there was no audible clicking from the module.

The dashboard lights are not working. the fuse was good but i replaced it anyway. i also replaced the headlight switch.

My car was recalled for a faulty lighting control module and was repaired in june 2014 because the headlights failed. today the lights experienced the exact same failure. ford is refusing to repair it unless we pay full price for diagnostics, parts and service. i have found that another recall was issued for the same part in april of '17 but my car is not included in the recall. recall #15s39. i can't understand why this recall repair would only last 3 years unless something was faulty in the repair parts or installation of the part. please can someone help me?

Tl* the contact owns a 2004 ford crown victoria. while driving 30 mph, the lighting control module completely failed without warning. the contact stated that the vehicle was included in nhtsa campaign number: 15v861000 (exterior lighting), but the remedy was not available. the dealer and manufacturer were not notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was 200,000. *tr*jb

Tl* the contact owns a 2004 ford crown victoria. while driving 45 mph, the running lights in the front and rear of the vehicle became inoperable. the vehicle was taken to a local dealer (thomasville ford lincoln 1515 east jackson street, thomasville, ga 31792) where it was diagnosed that the lcm harness failed and needed to be repaired. the vehicle was repaired per nhtsa campaign number: 15v861000 (exterior lighting), but the failure recurred. the contact also stated that he witnessed visible smoke coming from under the dashboard. the manufacturer was contacted and provided case number: cas12683333. the failure mileage was approximately 127,152.

Ford sent me a written safety recall notice 15s39 nhtsa 16v-861 instructing me to approach my ford dealer to obtain installation of a lcm bypass kit that will correct a potential headlight problem. i received earlier letters informing me that ford was searching for a fix. when i contacted the dealer no such fix was available.

Tl* the contact owns a 2004 ford crown victoria. the contact received notification of nhtsa campaign number: 15v861000 (exterior lighting); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 ford crown victoria. the contact stated that the headlight control module malfunctioned. the dealer repaired the same failure one year ago. the vehicle was not repaired, but the failure occurred on numerous occasions. the manufacturer was made aware of the failure. the failure mileage was 80,500.

2004 ford crown victoria. consumer requests for investigation/action on continued axle, bearing failures, defects (potential catastrophic loss of control and allegedly defective airbags to protect victims) collapse of safety recall system. *smd the consumer stated ford did some recall work on the 2003 models with regards to the rear axles and bearings. however, the neglected to correct the defect in the 2004 and possibly later models. also, the lights were defective and it took an entire decade to rectify the issue. *jb

Head lights no longer are operating. was driving at night and they went out and will not go on again. have tried to have them operate again and again and no luck. when will recall parts be available as this vehicle is not able to operate at night , in fog ,or in heavy rain.

Recall # 15s39, pertaining to headlight module and soldering problems causing the headlights to go out. my headlights have gone out. it has been checked for fuse problems and bulbs burnt out. not the problem. contacted the manufacturer and 2 dealerships. all said the part is not available and they do not know when it will be available. their remedy was that i walk. it has been since december 21, 2015 since the recall letter was sent out. it too had no remedy, or when the part would be available. ford has no plans to fix the problem. my headlights went out when i was driving at night on the freeway. with no headlights i can not drive at night, during foggy weather, or during rain.

The headlights do not come on

Tl* the contact owns a 2004 ford crown victoria. the contact stated that while driving at various speeds, the headlights failed without warning. the contact stated that the high beams had to be turned on in order for the vehicle to be driven at night. the failure recurred three times. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 67,000. the vin was unavailable.

Tl* the contact owns a 2004 ford crown victoria. while driving approximately 55 mph at night, the headlights became inoperable without warning. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 92,000. the vin was not available.

Tl* the contact owns a 2004 ford crown victoria. the contact received notification of nhtsa campaign number: 15v861000 (exterior lighting); however, the parts to do the recall repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 03/29/16.*jb

Parking lights come on sometimes when the light switch is turned on. headlights work fine, including brights. parking light switch setting controls all other lights. i was told by my mechanic that the lighting control module was to fault. when the other lights (includes tail lights, tag light, front parking and side lights) don't come on, it presents an opportunity for a moving violation on the road at night. obviously, this prevents my driving at night. the law here states that you get a ticket for an unsafe vehicle, you cannot drive the car home, the car is put in impound until you can move it to repair it. quite a costly experience i would imagine. this was a previous police interceptor. how did they get away with it? there needs to be a recall on this lighting control module. *tr

The headlights stopped working at night time. *tr

I took the car into future ford to replace the recalled headlight module. (i waited 7 months before the module was delivered.) when they replaced the module they said the lights still wouldn't work. it took them 4 days to solve the problem and they then charged me $1,051.56 including a car rental. i know the headlights would come on if you pulled the turn indicator switch since i tried that before delivering the car and my neighbor saw them turn on also. *tr

My car was recalled in april for a lighting defect that can cause the headlights not to work. since my headlights had just malfunctioned and didn't work, i was glad the car was to be fixed. i called the dealer to schedule the repair and was told the parts were on back order. i called again and again and the parts are still not available. it has been almost four months without headlights. the car is unusable at night of course. four months and they can't get the part. unbelievable! talk about a safety concern. *tr

Tl* the contact owns a 2004 ford crown victoria. the contact stated that while driving at various speeds, the headlights suddenly malfunction and shut off. the vehicle was not taken to a dealer for a diagnostic. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure and current mileage was 150,000.

Tl* the contact owns a 2004 ford crown victoria. the contact stated while driving with the headlights on they would suddenly malfunction and shut off. the contact indicated that turning the headlight switch on and off or turning the switch from low to high beam would correct the defect. the failure was not diagnosed nor was the vehicle repaired. the manufacturer was not notified of the failure. the failure mileage was 140,000.

The headlights shut off while driving at night and had to pull and hold the highbeam/flash to pass lever. the headlights now turn off intermittently and more frequently and this is a huge problem safety wise and expensive when a cop pulls me over and gives you a citation! now the headlights go off for longer periods and more frequent and im afraid to go out at night with this issue. *tr

Tl* the contact owns a 2004 ford crown victoria. the contact stated that the headlights intermittently failed. the vehicle was not diagnosed or repaired. the manufacturer was contacted about the failure. the failure mileage was approximately 132,000. the vin was not available.

Tl* the contact owns a 2004 ford crown victoria. the contact stated that while driving 60 mph, the headlights failed by blacking out for long periods of time. the vehicle was not repaired and manufacturer was not notified. the vin was unavailable. the approximate failure mileage was 11,500. *tr

Tl* the contact owns a 2004 ford crown victoria. the contact stated that while driving 55 mph, the head lights failed. the contact also stated that a few months later, the steering wheel became difficult to turn. the vehicle was taken to the dealer for inspection where they stated that the steering shaft needed to be replaced and that they could not determine the cause of the headlight failure. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 68,000.

Tl* the contact owns a 2004 ford crown victoria. the contact stated that while driving at various speeds, the headlights failed to illuminate. the manufacturer was notified and informed the contact there was no recall and offered no other assistance. the vehicle had not been repaired. the failure and current mileage was 112,000.

Driving to work my headlights went out. would not turn back on. held the lever to keep the hi-beams on and approximately 8 miles later released lever and headlights came on and remained on for the last couple of miles to my office. pushing the lever to turn on hi-beams did not work, i had to pull and hold the lever toward me to keep the hi-beams lit. this is the third time within the last 2 months that this has occurred and is a grave safety hazard... i have set up an appointment at ford to replace the lighting control module ($478) plus labor. since this has been a known item for some time ford should be required to do a recall for such a serious equipment flaw. *tr

Tl* the contact owns a 2004 ford crown victoria. the contact stated that while driving at various speeds, the headlights stopped illuminating intermittently. the vehicle was taken to an independent mechanic for diagnosis where the dimmer switch was replaced. the failure continued after the repair. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 150,000. *tr

Tl* the contact owns a 2004 ford crown victoria. the contact stated that while driving approximately 30 mph, the headlights failed. the headlights re-illuminated after approximately thirty minutes however, the failure recurred. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 130,000. *tr

Tl* the contact owns a 2004 ford crown victoria. the contact stated that while traveling various speeds, the headlights failed. the contact mentioned that the failure recurred intermittently. the vehicle was taken to the dealer where the failure could not be diagnosed. the vehicle was not repaired. the manufacturer was not contacted about the failure. the failure mileage was 86,947.

Tl* the contact owns a 2004 ford crown victoria. while driving approximately 55 mph, the headlights began flashing intermittently. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 153,000.

Tl* the contact owns a 2004 ford crown victoria. the contact stated that the head lights would turn off sporadically. the vehicle was taken to an independent mechanic who diagnosed that the lighting control module needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 175,000 and current mileage was 177,000.

Tl* the contact owns a 2004 ford crown victoria. the contact stated that while driving at various speeds, the headlights failed sporadically. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 80,000 and the current mileage was 84,000. *tr

I was at drive through teller when the automatic headlights, ac, instrument gauges, odometer, and speedometer failed at once. initially the determination was it was the overdrive switch in the gearshift, apparently a wire was shorting out because it travels in an area where the insulation wears and shorts to metal. however, after having disconnected the overdrive and waiting for a replacement wiring harness, the automatic headlights have gone out along with the permanent high beams. it will turn on the lights if you use manual lights instead of automatic headlights. also headlights go out on the interstate for no reason whatsoever. returned to mechanic and i was advised that it needs a light control module and that the lcm is notorious for failures especially with headlights. cost of replacing the lcm is exorbitantly high and no new parts are available through ford as they quit making them. cardone sells the lcm for several hundred dollars including core cost. ford should nut up to this one. this is a dangerous product. people can get killed when their headlights suddenly go out at high speeds at night! trust me. not all lanes on the interstate are lit. this is really a dangerous situation. i now ford likes to count beans, but is it really worth risking human life and limb to save a few bucks? *tr

Head lights went out while driving. stopped, pulled over, didn't want to drive at night without lights. checked all fuses, all seemed to be ok. fumbled with the switch and wires and connections, and for awhile contemplated how we would get ourselves, and the car home without any lights? started the car back up and the lights worked.....resumed our drive home....but lights went out again.....decided to risk it and continued home without head lights. took the car to a ford service station the next week, they said it must be the switch, put in a new switch and said it was fixed.........picked it up after work, and headed for home, made it a 1/4 mile before they went out again. got on the internet and discovered that this is apparently a very common problem with the crown victoria and to fix it, it takes a ford re-- designed lighting control module...to the tune of about $500.00...ford obviously knows this is a design and safety problem, why aren't they taking care of the problem.....before people are killed???? *tr

The steering column tightens up periodically, results in hard steering, have been using wd40 to loosen up , noticed recall for 2005 model years and up. blower motor shuts down periodically resulting in loss of vision from lack of defrosters, problem is a hard to reach connector plug underneath hood,tried cleaning,will not clear problem,no corrosion noticed.headlights repaired under recall, lighting control module replaced. *tr

Tl* the contact owns a 2004 ford crown victoria. the contact was driving 35 mph when both headlights failed to illuminate. the vehicle was not taken to the dealer. the manufacturer was notified. the vehicle was not repaired. the failure mileage was 80,000 and the current mileage was 80,500.

Head lights failed several times. problem is intermittent. appears light control module is defective. ford is aware of this problem, but is unable or unwilling to issue a recall. this is an extremely dangerous situation. *js

Tl* the contact owns a 2004 ford crown victoria. the contact stated while driving 30 mph at night, the headlights stopped illuminating. the contact also stated that the headlights would illuminate and stop illuminating on their own because the light control module was defective. the vehicle was not taken to have the failure diagnosed or repaired. the failure mileage was 88,000.

Tl* the contact owns a 2004 ford crown victoria. the contact stated that while driving 45 mph, the front automatic headlight failed without warning. the contact pulled over and shut the vehicle off. the contact restarted the vehicle but the automatic lights were still not working. the contact activated the headlights with the manual switch. the contact did not take the vehicle to a dealer or local mechanic. the failure mileage was 125,000. the vin was not available.

Tl* the contact owns a 2004 ford crown victoria. the contact stated that while driving approximately 50 mph, the headlights shut off without warning and would not illuminate after the contact attempted to re-engage the headlights. the vehicle was not inspected by a dealer nor repaired. the manufacturer was contacted and they offered no assistance. the failure and the current mileages were approximately 49,000.

Tl* the contact owns a 2004 ford crown victoria. the contact stated that the headlights would shut off without warning. the dealer informed the contact to bring the vehicle in for diagnostic testing and the manufacturer was made aware of the failure. the vehicle had not been inspected or repaired. the current mileage was 59,200. the approximate failure mileage was 58,500. updated 11/29/11 *cn

Tl* the contact owns a 2004 ford crown victoria. the contact stated that the headlights failed and would flicker on and off while driving 25 mph. the vehicle was taken to the dealer who advised that the main electrical modular control box needed to be replaced. the manufacturer was not notified of the failure. the failure mileage was 179,734.

Tl* the contact owns a 2004 ford crown victoria. while the vehicle was parked with the headlights activated, the low beam headlights failed to function intermittently. the vehicle was not diagnosed or repaired. the failure recurred on numerous occasions. the manufacturer was notified of the failure. the failure mileage was 65,000. ma 08/06/15 the consumer stated the vehicle was repaired under recall. updated 8/14/15 *js

Due to faulty manufacturing by ford, i have faulty headlights. on more than 20 occasions i have been without headlights. i have to wait until the lights come on before i can proceed to drive the vehicle, endangering my life depending on my location at the time! please ask ford to consider fixing the problem before someone is seriously injured! *tr

I have experienced total headlight failure on more than 20 occasions while driving at night. some of the time the failures occurred in total darkness on interstate and secondary roads. the failure affected all lights, interior and exterior. i definitely think this constitutes a serious safety hazzard. on the first failure my son, daughter-in-law and baby grand daughter were being transported from the airport to my home when the lights failed on the interstate in total darkness at a speed of about 65 mph. my local ford dealer does not want to address the problem and the total cost to replace the light control module is more than $600.00 i learned from the nhtsa website that there have been more than two thousand claims related to headlight failire on the 2001-2004 ford crown victoria. it appears that nhtsa opened a case on this matter in 2008, reference action number pe08066, closed it on 24 march 2009, indicating that the issue would be monitored and nhtsa reserved the right to reopen the case. i hereby respectfully request that action number pe08066 be reopened and that ford motor company assume responsibility for the obvious faulty light control modules. respectively submitted. *tt

Headlights go out intermittently while driving. diagnostic test done at ford dealership service center resulted in a determination that the internal light control module was faulty. part # 4w72-13c788-bc. *tr

2004 ford crown vic headlights turn off just whenever and come back on just whenever. it is the light control module. a very expensive repair. this particular vehicle is a fire department vehicle paid for and maintained by taxpayers. ford price for the part is $840.00. ford should recall the 2004 ford crown vic light control module (lcm). repair or replace this part. it is a hazard. you never know when the headlights are going to not operate. *tr

Tl* the contact owns a 2004 ford crown victoria. the contact stated that the headlights would fail sporadically without warning. the contact stated that the lights on the instrument panel and the brake lights would remain illuminated during the failure. the contact took the vehicle to the dealer, but they were unable to duplicate the failure yet suggested that the failure could be a relay that was overheating and causing the failure. the vehicle was not repaired. the vin was unavailable. the failure mileage was 120,000 and the current mileage was 123,000.