2009 dodge ram 2500. consumer writes in regards to tie rod recall notice issues. *smd the dealer informed the consumer, the parts were not available. the consumer was placed on a waiting list. *jb
Tl* the contact owns a 2009 dodge ram 2500. the contact stated that he received nhtsa campaign number: 13v528000 (steering) attempted to have the vehicle repaired but was informed that the parts were unavailable. the vehicle was not repaired. the manufacturer was notified and confirmed the part unavailability. the contact had not experienced a failure but was informed by the dealer that the part had failed their inspection. the failure mileage was 70,000.
Tl* the contact owns a 2009 dodge ram 2500. while driving at any speed over a crevice or pothole, the steering wheel and vehicle vibrated uncontrollably. in addition, all four tires would lose contact with the road surface without warning. the vehicle was pulled over to the side of the road. the failure recurred numerous times. the vehicle was taken to a mechanic who updated the drag link, but the failure recurred. the manufacturer was notified of the issue. the approximate failure mileage was 36,000.
Tl* the contact owns a 2009 dodge ram 2500. the contact received a recall notification of nhtsa campaign id number 13v529000 (steering) and stated that the part needed was unavailable to perform the repair. the dealer was unable to provide an expected date for the remedy part to become available. the manufacturer was not notified of the problem. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 2500. the contact stated that he received a recall notice for nhtsa campaign number 13v529000 (steering) last year and was recently informed by the manufacturer that the parts were not available. there are no failures at this time. the vin was unavailable.
Tl* the contact owns a 2009 dodge ram 2500. the contact stated that he received notification of nhtsa campaign number: 13v529000 (steering) in late december 2013 and attempted to have the vehicle repaired on numerous occasions but the dealer stated that the parts were unavailable. the contact stated that a few weeks later while driving 10 mph, he turned the steering wheel to the left and began to hear a grinding noise. the contact exited the vehicle and noticed that the tie rod was fractured and had shot through the front passengers' side tire. the vehicle was towed to the dealer where they stated that the tie rod needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 48,000. updated 5/13/14*cn *tr
Tl* the contact owns a 2009 dodge ram 2500. the contact stated that he attempted to have his vehicle repaired under nhtsa campaign number: 13v529000 (steering) but was informed that the parts were not available. the dealers stated that they were receiving two parts per week. the contact felt that since the failure was reported in november of 2013, there should be a remedy available before february of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. there are no failures at this time.
Tl* the contact owns a 2009 dodge ram 2500. the contact received a notification of nhtsa campaign id number 13v529000 (steering) and stated that the part needed to perform the repair was currently unavailable. the dealer was unable to provide an expected availability date. the manufacturer was notified of the problem. the vehicle had not experienced the failure.
Have a safety recall n49/nhtsa 13v-529 called dealer and told that chrysler only sending 1 part per week. i am #89 on the list. that's a year & a half out. very dangerous. do i have to park my truck for that long? *tr
Tl* the contact owns a 2009 dodge ram 2500. the contact received notification of nhtsa campaign number: 13v529000 (steering) and stated that the part needed to repair the vehicle was unavailable. the dealer informed the contact that the remedy part would take two months for them to receive. the manufacturer was not made aware of the problem. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 2500. the contact stated that nhtsa campaign number: 13v529000 (steering) had surpassed a reasonable amount of time for repair. the dealer stated that they were only receiving one repair kit per week. the contact was number 37 on a waiting list for the part. the manufacturer was notified of the issue. the vehicle was not repaired. the contact had not experienced a failure. *tr
Tl* the contact owns a 2009 dodge ram 2500. the contact received notification for nhtsa campaign number: 13v529000 (steering). the contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. the manufacturer informed the contact that the recall parts were on back order.
Received first n49 notice and brought vehicle in for 60k service and recall repair on 1-15-14. recall repair not able to be completed. multiple calls to dealer and 2 more n49 recall notices received and dealer still not able to repair truck. latest notice received 6-28-14. *tr
Received recall notice n49/nhtsa 13v-529 regarding the left tie rod ball. called my dealer (red bluff dodge) in late december and was told that they did not have the parts. called again on 1/14/14 and was told that they do not have the parts and that dodge would only send them one replacement part per week. i am now on a six (6) month waiting list to get this problem fixed. *tr
Tl* the contact owns a 2009 dodge ram 2500. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v529000 (steering) but was informed that the parts were not available. the contact felt that since the failure was reported in november of 2013, there should be a remedy available before january of 2014. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 2500. the contact received notification of nhtsa campaign number: 13v529000 (steering) however, the part was not available to perform the repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 10/2/14*cn the steering linkage was replaced. updated 11/18/14
Tl* the contact owns a 2009 dodge ram 2500. the contact received notification of nhtsa campaign number: 13v529000 (steering) and contacted the dealer, who informed the contact that they only receive one remedy part per week. the dealer was unable to provide an expected date for when the part would become available. the manufacturer was made aware of the problem. the contact had not experienced a failure.
Chrysler group llc sent us a recall on this truck. recall number n49, a left tie rod that may fail causing loss of directional control and/or crash without warning. i contacted the local chrysler co where we purchased the truck on january 9 and we have not been called back to replace the part. we are fearful of driving this truck because of the warning. we haul horses and do not want to have to worry about a crash and have to deal with loss of life, limb, truck, trailer, and horses. we think that chrysler should replace your truck with one that does not have a recalled part as they have been very slow in replacing the part. it is time. note mileage is low for a 2009 truck because of that concern. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Tl* the contact owns 2009 dodge ram 2500. the contact received notification of nhtsa campaign number: 13v529000 (steering) and the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer made aware of the problem. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 2500. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number:13v529000 (steering). the contact stated that he was made aware that parts were not available as a result repairs were unable to be performed for the recall. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. the contact had not experienced the failure.
Tl* the contact owns a 2009 dodge ram 2500. the contact received nhtsa campaign id number: 13v529000 (steering) however, the part to do the repairs was unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 09/16/14*lj
Tl* the contact owns a 2009 dodge ram 2500. the contact received a notification for recall nhtsa campaign number 13v529000 (steering) and stated that the part to do the repairs was unavailable. the manufacturer was made aware of the problem. the contact had not experienced a failure. updated 10/7/14*cn updated 3/11/15 *js
Tl* the contact owns a 2009 dodge ram 2500. the contact stated that while pulling out of the driveway, the vehicle made a loud noise. after inspecting the vehicle, the contact noticed that the driver front tire was detached. the vehicle was towed to the dealer where the tie rod was replaced two years ago. the contact received notification for recall nhtsa campaign number 13v529000 (steering) and stated that the part to do the repairs was unavailable. the manufacturer was made aware of the problem. the approximate failure mileage was 75,000.
Tl* the contact owns a 2009 dodge ram 2500. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign id number: 13v529000 (steering) however, the parts needed for the repair were not available and the repairs could not be performed for the recall. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs to be performed. the contact had not experienced a failure.
Received a recall notice for left tie rod ball stud in january. i contacted the dealership and they said it will be a couple of weeks for the part to come. it is now the end of may and my vehicle has not been fixed. *tr
Important saftey recall n49/nhtsa 13v-529: the left tie rod ball stud on the truck may fracture under certain driving conditions. this could cause a loss of directional control and/or crash without warning. the 2500 dodge ram was purchase to tow a 27foot rv. this is its primary purpose. since i received the recall notice (jan 2014), i've contacted folsom dodge (folsom, ca) each month. i am told that they do not have the parts to make the repairs, and that there are over 100 trucks ahead of my truck. folsom dodge will call me, but i have not received a call back from them. i have called on the following dates: jan 27, 2014; feb 21, 2014; mar 21, 2014; apr 25, 2014; may 23, 2014; jun 20, 2014; and jul 7, 2014. i am call every two weeks. this is now "camping" season. this repair must be made as soon as possible. it's been over 7 months and still no parts????? really!!!!! each time we take the rv out, we are risking our lives unnecessarily. this is unacceptable. *js
I received an important safety recall n49/nhtsa 13v-529 back in dec time frame, i immediately contacted crown dodge in fayetteville, nc. they told me that they are aware of the situation and are waiting on parts to arrive and to call back in two weeks. i call back two weeks later (mid jan) they explain that they have not received any parts and was told to bring in my truck so they can order parts assigned to my vin number which i did. after waiting several weeks i called crown dodge on 4 march 2014 and spoke with frank in the service dept. he explains to me that the parts were ordered last week. i don't understand how it has taken crown dodge over 2 months to order parts for this recall. [xxx] was unable to give a good explanation why it has taken so long to order parts. i explained to him that my truck has a severe death wobble problem and it is very hazardous to drive and i needed this issue fixed as soon as possible. i don't even let my wife drive the truck because i am afraid for her safety because of this issue. [xxx] could not tell me when the parts he supposedly ordered would come in. i am tired of waiting and hope you could shed some light on this problem i am having with crown dodge of fayetteville. thank you helping me in this matter.. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Tl* the contact owns a 2009 dodge ram 2500. the contact received a recall notification for nhtsa campaign number: 13v529000 (steering). the dealer could not repair the vehicle for eight months because the parts were not available. the manufacturer was notified. the contact had not experienced a failure.
I had received a recall letter from chrysler (n49 / nhtsa 13v-529) back in january and i had contacted my dealership (carl burger's dodge in la mesa, ca 91942) shortly after receiving the letter. i was told that my name was added to a list and that they would contact me after the parts had arrived to replace the left tie rod ball stud on my truck. in may, i sent the dealership an email requesting an approximation for the recall work to be performed. i outlined an upcoming trip that i needed to drive my truck on and i never got a response. i called the dealership in june and was told that my name was still on the list but that i am number 147 and that chrysler was only shipping them (1) tie rod per week. i have an out of state trip planned for the end of august and i have serious concerns due to some clunking that i am feeling in the steering wheel that this tie rod could possibly fail. last week i received the same recall letter from chrysler. i am not sure what more i can do? thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) *js
Tl* the contact owns a 2009 dodge ram 2500. the contact received notification of nhtsa campaign id number:13v529000 (steering) but was advised by the dealer that the parts needed to complete the repair were not available. the contact received the notification months ago and was advised by the manufacturer that they were not aware of when the parts would become available to complete the repair. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 2500. the contact received notification of nhtsa campaign number: 13v529000 (steering); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2009 dodge ram 2500. the contact attempted to have the vehicle repaired according to nhtsa campaign number: 13v528000 (steering), but the parts were unavailable. neither the dealer nor the manufacturer could provide an estimated date as to when the parts would arrive. the vin was unavailable. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 2500. the contact received a notification of recall nhtsa campaign id number: 13v529000 (steering). the contact stated that the part needed to service the vehicle under the recall was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer was not notified of the problem. the contact had not experienced a failure.
Chrysler safety recall n49/nhtsa 13v-329. i received this notice on jan 6, 2014. the stated problem is "the left tie rod ball stud on your truck may fracture under certain driving conditions. this could cause a loss of directional control and/or crash without warning." i contacted my dealer on jan 7, 2014 to schedule a service appointment to make this repair. i was put on as waiting list due to a low supply of replacement parts available from chrysler. it is now may 28(5 months later), and still do not know when this repair will be made. my question to you is, do you have data which somehow establishes a likelihood of this event happening? *tr
Tl* the contact owns a 2009 dodge ram 2500. the contact stated that nhtsa campaign number: 13v529000 (steering) had exceeded a reasonable time for repair. the contact received the recall notification november 2013. the manufacturer was contacted and stated that the dealer was only receiving one part per week. the contact had not experienced the failure. the approximate failure mileage was not available and the current mileage was 103,000.
Recall n49. i got a notice from dodge that my call is on recall for the left tie rod ball stud on my truck may fracture. this could cause a loss of directional control and crash without warning. i made an appointment to get it fix and was told i have to wait 36 week before the part are here. this is unacceptable because the car could crash. my dealer is airpark dodge in scottsdale arizona 480 556 7400. *tr
Tl* the contact owns a 2009 dodge ram 2500. the contact attempted to have the vehicle repaired according to nhtsa campaign number: 13v529000 (steering), but the part was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 2500. the contact received notification of nhtsa campaign id number 13v528000(steering) and stated that the repair was not taken care of in a reasonable amount of time because the dealer indicated that the parts were not available. the contact had not experienced a failure. the manufacturer was not contacted.
Tl* the contact owns a 2009 dodge ram 2500. the contact received notification of nhtsa campaign number: 13v529000 (steering) and the dealer informed the contact that they were only receiving one recall kit every seven days. the dealer was unable to provide an expected date for the part to become available. the manufacturer had not been made aware of the problem. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 2500. the contact stated received a notification for nhtsa campaign number: 13v529000 (steering). the contact mentioned that the manufacturer had exceeded the reasonable amount of time for repair. the dealer stated they were only receiving 2 repair kits a month and had a waiting list of over 200. the manufacturer not made aware of the delay. the vehicle was not repaired. the contact had not experienced the failure described in the recall. updated 10/02/14*lj the consumer stated the vehicle was repaired on 8/1/14. updated 3/9/15 *js
Tl* the contact owns a 2009 dodge ram 2500. the contact stated that nhtsa campaign number 13v529000 (steering) had exceeded a reasonable time for repair. the dealer had to place the contact on a waiting list that would exceed two years because the replacement part was called back by the manufacturer. the manufacturer advised the contact that the replacement part had to be redesigned and could possibly become available to the dealer within two years. the contact had not experienced a failure. *tr
Tl* the contact owns a 2009 dodge ram 2500. the contact received the notification for nhtsa campaign id number: 13v529000 (steering). the contact stated that she had contacted the dealer and the manufacturer numerous times and there was no date available for when the parts will be available for the repairs. the contact felt that the repair exceeded a reasonable amount of time. the contact did not experience a failure. the manufacturer was not made aware of the issue.
Tl* the contact owns a 2009 dodge ram 2500. the contact received a recall notification for nhtsa campaign number: 13v529000 (steering); however, the part needed to repair the vehicle was available. the dealer was unable to provide a specific date for when the part would become available. the manufacturer was notified. the contact had not experienced a failure.
2009 dodge ram 2500. consumer writes in regards to tie rod ball stud recall notice problems. *smd the consumer stated she and her husband have been waiting since jan 2014, for the part to come in. *jb updated 05/07/14. *jb
Tl* the contact owns a 2009 dodge ram 2500. the contact received notification of nhtsa campaign number 13v529000 (steering) and stated that the part needed to perform the repair was unavailable. the dealer was unable to provide an expected date for the remedy part to become available. the contact was placed on a massive waiting list. the manufacturer was notified of the problem. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 2500. the contact received a notification for recall nhtsa campaign id number: 13v529000 (steering) and stated that the parts were not available. the dealer did not provide a specific date when the parts would become available. the manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 2500. the contact received notification of nhtsa campaign id number 13v529000 (steering) and stated that the part needed was unavailable to perform the repair. the dealer was unable to provide an expected date for the remedy part. the manufacturer was notified of the problem. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 2500. the contact stated that nhtsa campaign number: 13v529000 (steering) had surpassed a reasonable amount of time for repair. the dealer stated that the part was not available for repair. the contact felt that it was unacceptable for him to still be waiting when the vehicle was taken to the dealer january 6, 2014. the manufacture was alerted. the vehicle was not repaired. the contact stated he had not yet experienced the failure described in the recall. updated 04/22/14 ma
Tl*the contact owns a 2009 dodge ram 2500 . the contact stated nhtsa campaign recall number: 13v529000 (steering) had surpassed the reasonable amount of time for repair. the dealer stated the part was not available. the manufacturer was not notified of the delay. there were no failures at this time.
Tl* the contact owns a 2009 dodge ram 2500. the contact stated he received notification of nhtsa campaign number: 13v529000 (steering) and attempted to have the vehicle repaired on numerous occasions but the dealer stated that the manufacturer stopped producing the replacement parts because they were defective. the vehicle was not repaired. the manufacturer was notified. the contact had not experienced a failure.