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Problems with 2014 Dodge Journey ELECTRICAL SYSTEM

On average, the 2014 Dodge Journey starts to “feel” problems with the ELECTRICAL SYSTEM and its various aspects after 42 900 miles.

Components Affected by ELECTRICAL SYSTEM Issues

We have classified the 61 complaints from 2014 Dodge Journey about ELECTRICAL SYSTEM into the following categories.

ALTERNATOR/GENERATOR/REGULATOR 1

Recently reported ELECTRICAL SYSTEM problems on 2014 Dodge Journey

Tl* the contact owns a 2014 dodge journey. the contact stated that the instrument panel lights failed to illuminate. the failure recurred multiple times. the vehicle was taken to a dealer where it was diagnosed that the sensor needed to be replaced. the vehicle was repaired. the contact also stated that when the gear shifter was placed into the reverse position, the accelerator was depressed, the vehicle independently shifted into the drive position. the failure recurred multiple times. the vehicle was taken to a dealer where the transmission was recalibrated. in addition, the contact stated that while driving approximately 35 mph, the brake pedal was depressed, but the vehicle hesitated to stop while making a grinding sound. the contact received notification of nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic) however, the parts were unavailable to perform the repairs. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. the manufacturer was notified of the failure. the approximate failure mileage was 9,000.

While driving my car my radio would black out at first i thought i was going crazy then at random points and speeds over the next few weeks my radio screen would go out for a few seconds and turn back on then it turned into the heating controls and now i have had the radio replaced but it still blacks out and now my heat has started turning on by it self i am afraid that my car may gradually start to just turn off. *tr

Our 2014 dodge journey was parked for 5 days while we were on a bus trip. we returned on a cold winter night in december. vehicle battery was dead. used emergency key to open driver's door but obviously all electrical stuff was dead. fortunately, our friends had jumper cables. we got the vehicle started and returned home without incident. left vehicle parked in garage for 5 days and couldn't repeat problem. still don't trust leaving it parked for more than a day or so because it smells like the same problem i have with my 2013 chrysler 300c. the 300 had another problem of stalling on the highway. journey has most of the same body and engine electronic controllers as the chrysler which wouldn't start in my garage. i would have to jump-start it. by the time i drove the 300 to the dealer, generator charged the battery and dealer couldn't repeat the problem. this cycle with the 300 was repeated a 2nd time a week later. dealer installed service bulletin controller updates but claimed they were unrelated to my problem. bought and use a trickle charger now because i don't trust either car. i think chrysler has an issue with their electronics. hope they're not covering it up like ford with their ignition key. my next letter is going to [xxx] (fca ceo). information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

I was slowing down and turning right into my driveway when the engine stalled. i was going 8 mph when i noticed i had no power steering and the rpms were at 0. my engine stalled for no reason. i have push button start/ignition, so this is not a case of a heavy keychain moving the ignition into auxiliary or off mode.. this is my wife's car and she drives my son and daughter everywhere. i am very worried this could happen in a dangerous situation or at higher speed! i'm not a mechanic, but i have noticed with the v6/auto 6 speed transmission, this car has very strange shifting programs / "curves". it seems to shift early and sometimes when slowing down, it's like the transmission doesn't downshift quickly enough. that may be the cause for what it's worth. bottom line, i need to know it's not going to do this again with my family in the car! *tr

Our dvd/navigation system randomly powers off and restarts while we are driving. the system has been "updated" and has been completely replaced the dealership but the problem continues to occur. we have had this issue addressed 3 times and our vehicle is in the dealership again right now. *tr

Dvd system stopped working. thought dvd was just stuck in the player. took the vehicle to the dealer to fix and was informed it just quit working. have not had the vehicle 3 months and now having to wait for a new dvd system, hoping no other issues arise! *js

Upon starting the vehicle the radio and climate control screen freezing not allowing any use. after a period of time it starts working. can not adjust air hot or cold and can not change radio stations. at dealer on 8/13/14 and advised no updates for system. *tr

Driving at any speed the power to the stereo console/informational, control center and the center console intermittently loses power. not set situation, speed, weather. took to dealership in which we bought it from button motors in kokomo, in. they stated they couldn't duplicate the problem and gave us the car back. to this day and my mileage is now 25,000. the problem is still happening.

The vehicle described above has been unable to unlock by itself on a continuing, but not regular basis. this occurs upon leaving the vehicle on several occasion. per the dealer request, we began recording the number of times and locations. the attempts to correct or define the issue by fiat chrysler america and blue water chrysler-dodge- jeep have garnered no corrective measures. i believe the compromises my family's safety as it remains uncorrected. the vehicle has been to the repair shop seven times for the issue. ....updated 11/18/15 *bf

The vehicle will fail to start initially. after several attempts the vehicle will start and the check engine light will appear. also sometimes while driving the vehicle will cut out and the dash will go blank and have all of the warning lights illuminated, i.e. abs, airbags, esc, tpms, engine mil, and service awd. the wipers will turn on by themselves and the blinkers or hazard lights wont work. this is concerning due to the lack of availability to warn other drivers on the road. *tr

Roughly 1 month after purchasing vehicle the radio screen would fade out and turn black. after several visits and updates at the dealership, we involved corporate who instructed the dealership to replace the radio. the vehicle is still having similar issues, but now the entire dash, air/heat, and radio will shut off for a brief second and then the radio will power on. corporate is still involved and now they are saying they had not replaced the radio, but the touchscreen. now, we have yet another rental. our vehicle has begun shocking passengers as they exit. this is not a tiny shock, but a painful jolt that impacts the passengers on a regular basis. the process of getting my new vehicle properly fixed has been a complete nightmare. i have been a dodge customer for years, purchasing several vehicles, but never again. the lack of customer service is a joke and i am concerned for the safety of my family while driving this vehicle! *tr

When driving the vehicle the main screen radio/air control as well as dash board will go black, it is almost like the vehicle will cut off going down the road and after a few seconds everything will work again. i have had this problem since i bought it and before the first oil change was due after having to commute to work long distance for a few months and now having 14,000 on it i am still having this issue and cant seem to get dodge to fix the problem all they want to do is updates well after 7/8 months we all know updates are a waste and just away for you to say you don't know what's wrong or don't want to fix it because it cost to much. the customer services is a joke and i spent way to much money on a new suv to have this much trouble. stay away from journeys......... *tr

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