We have classified the 253 complaints from 2009 Dodge Journey about AIR BAGS into the following categories.
2009 dodge journey. consumer writes in regards to parts unavailable to complete wireless ignition node module detents recall notice. *smd recall # 14v373000. *jb the consumer stated it has been over a year, since the dealer promised to repair his vehicle. updated 09/21/15. *jb
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available.
While driving vehicle airbag came on. after scann appears the o.r.c. module is defected. vehicle was taken to napleton south orlando and was inform that it have to be replace at my own expense. i search technicall bulletins and apparently vehicles for that same year had a recall for the same problem. i would like to find out if the recall made by chrysler/dodge includes mine. there are many recalls for different reasons for that same reason to similar vehicles of the same year and those parts were use on them is mine included in one of those recalls. *tr
The orc module went out that controls the safety features of my vehicle. for example, air bags and seat belts. *tr
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhsta campaign number: 14v373000 (electrical system, air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time to for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 09/25/15*lj *cn
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was unavailable.
Tl* takata recall. the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 ( air bags , electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect. .....updated 02/10/16 *bf updated 02/11/16. *jb
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 8/31/15*cn updated 10/14/15*js
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Tl* takata recall. the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 8/21/15*cn the consumer stated the recall was completed. updated 08/27/15*jb
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* takata recall. the contact owns a 2013 chrysler town and country. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number 14v373000: (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v313000 (air bags, electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 20009 dodge journey. the contact received notification of nhtsa campaign number: 14v313000 (air bags, electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time of the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 7/21/15*cn the consumer received the recall notice, over a year ago. updated 08/06/15*jb
Tl* takata recall. the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign numbers: 14v373000 (electrical system, air bags) and 16v047000 (air bags); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact was given an appointment by the dealer while she was out of town. the contact stated that she was unable to keep the appointment and, when she came back, the ignition key did not work. the vehicle was not repaired. the failure mileage was unknown. parts distribution disconnect.
Tl*the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags , electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact was concerned for their safety. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. ma 10/2/15
Tl* the contact owns a 2009 dodge journey. that contact stated that nhtsa campaign number: 14v373000 (air bags, electrical system) exceeded a reasonable amount of time for repair. the dealer stated that the part needed for repair was not available. the contact made several attempts to speak to the manufacturer; however, due to long hold times, had yet to speak to a live representative. the vehicle was not repaired. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Car was parked, turned off, keys out,nothing near the car, and thankfully no one in car - and airbags deployed. *tr
While sitting parked in a parking space with no other cars or people around; the front air bags deployed. thankfully no one was in the car, the ignition was off, and the keys were in my hand. car has been at chrysler dealership since that day. said it would take a couple of weeks. making me wonder if they have discovered a larger issue (jeep liberty). *tr
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). the contact had not been able to schedule a recall repair appointment for more than two years due to the part not being available. the dealer was called several times and was unable to determine when the part would become available. the manufacturer was notified and was unable to provide a definite date for when the parts would be supplied to the dealer. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhsta campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available. updated 6/18/15*cn
Tl* the contact owns a 2009 dodge journey. the contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. the contact received a recall notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part for the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced the failure. parts distribution disconnect.
Tl* the contact owns a 2009 dodge journey. the contact stated that while driving approximately 40 mph, the vehicle stalled without warning causing the contact to crash into a ditch. the air bags failed to deploy. the police report was filed. the contact sustained a concussion which required medical attention. the failure had occurred on another occasion. the vehicle was not diagnosed or repaired. the vehicle was included in nhtsa campaign number: 11v139000 (electrical system) but the contact was not sure if the recall was related to the stalling failure. the manufacturer was notified of the issue. the approximate failure mileage was 100,000.
There is something wrong with the air bag system or the air bag sensor. the air bag light has been lit since around the beginning of this year. *tr
Headon accident impacting the side of anther vehicle at approximately 55 mph the journeys air bags did not deploy. drive suffered injuries to right side of her back. i am in italy so please use +39 country code if calling. *tr
2009 dodge journey. consumer stated that the air bags did not deploy in a car accident. *kl the consumer stated he was rear ended, which caused him to hit a large truck in front of him.
Tl* the contact owns a 2009 dodge journey. while driving 35 mph, the vehicle was crashed. the details of the crash were unavailable. the air bags did not deploy. there were injuries to the contact's knees and lower back that required medical attention. a police report was filed. the vehicle was repaired, but the details were not available. the manufacturer was made aware of the failure. the failure mileage was 51,000.
I am not reporting an accident ... yet. i was driving on residential street about 35 mph when the "airbag warning light" came on. thereafter it came on each time i started my car and started to drive. contacted nearest dealer and was told that my vehicle was not apart of the recall ( 09v118000), although the recall named 2009 dodge journeys. they wanted me to pay to have it checked! i then called chrysler corp and spoke with a rep who also stated that my vehicle was not apart of the recall. it appears to me that it should have been since i never had this type of issue before with any of the approx. 7 vehicles i have purchased over the last 50 years. i drive to california at least 3 times each year and various locations within the state of arizona. i want chrysler to contact the bill-luke dealership and have them check my electrical system and fix the problem, at chrysler's expense. i am sure i am not the only owner who has this complaint. *tr
I opened up the drives door with the engine running , the air bag light came on. i turned the engine off and restarted the engine and air bag did not come back on. every since the air bag lot comes on from time to time but if you cycle the key, it goes off. *tr
Tl* the contact owns a 2009 dodge journey. while driving approximately 20 mph, the contact's vehicle was struck by another vehicle, which removed the entire front end of the vehicle. the air bags failed to deploy. the contact sustained injuries that required medical attention. a police report was filed. the vehicle was towed to a body shop and was repaired. the manufacturer was made aware of the failure. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) after the crash; however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the approximate failure mileage was 61,000. updated 7/21/15*cn updated 10/18/2017*cn
My 09 dodge journey would fail to start on multiple occasions since owning the vehicle. it would make a clicking noise and take several tries to get it to start. the dash lights would also fail to come on while trying to start it. i would also have to wait 1 or more hours til i could get it to start. i have put in a new alternator and starter in it. finally on july 3rd 2014 it quit starting altogether, stranding me at work. i have also had a few incidents when the air bag light would come on, after a few minutes it would go back off. i have called a few dodge dealers in my area and they claim to be aware of the issue and said it was either my key or a win module. if they are aware of this issue why is there no recalls on it. i have done research on my vehicle only to find out i am among thousands of people with the same issue. *tr
Tl* the contact owns a 2009 dodge journey. upon starting the vehicle, it stalled and was unable to restart. the contact stated that the engine and windshield wipers failed, and the instrument panel lighting illuminated continuously. this was a recurring failure. the dealer advised the contact to bring the vehicle in for repair. the manufacturer was not notified. the approximate failure mileage was 71,000. on january 4, 2013, another vehicle crashed into the rear of the contact's vehicle. the contact's vehicle spun around, became airborne, and landed upright. the air bags failed to deploy. a police report was filed. the contact sustained injuries to left shoulder and had to wear a brace. the contact sought medical attention. the vehicle was taken to an independent mechanic, but was not repaired. the manufacturer was not notified of the failure. the failure mileage was 51,000. updated 02/10/16*lj; updated 04/06/18*jb *tr
Tl* the contact owns a 2009 dodge journey. while driving approximately 30 mph, the engine stalled without warning. the vehicle restarted and resumed normal operation. the failure recurred numerous times. the contact was made aware of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed was unavailable to perform the repair. the manufacturer was notified. the approximate failure mileage was 5,600. updated. 6/9/15 *ta the consumer stated he received are recall 10 months ago. however, the parts were not available. updated 07/02/15*jb
Tl* the contact owns a 2009 dodge journey. the contact stated that the engine failed to start. the contact was able to start the vehicle after multiple attempts. the vehicle was taken to an independent mechanic. the transmission was repaired and the key fobs were replaced, but the failure persisted. in addition, the contact stated that while driving 20 mph, another vehicle crashed into the front driver side of the contact's vehicle and the air bags failed to deploy. a police report was filed. the contact sustained knee and lower back injuries that did not require medical attention. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). the contact mentioned that the manufacturer exceeded a reasonable amount of time for recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 52,000.
Tl* the contact owns a 2009 dodge journey. the contact stated while driving at an unknown speed, the air bag warning light illuminated. the contact mentioned that the vehicle was exhibiting the failure specified on nhtsa campaign number: 10v658000 (electrical system). however, the vin was not included. the contact mentioned the failure would happen intermittently. the vehicle was not taken to a dealer. the manufacturer was made aware of the failure. the failure mileage was 38,000 and the current mileage was 56,000.
Tl* the contact owns a 2009 dodge journey. while idling at a traffic light, another vehicle ran a traffic light and crashed head on into the contact's vehicle. the air bags failed to deploy. a police report was filed and the vehicle was towed. the driver sustained head, neck, and back injuries that required medical attention. the other driver sustained unknown injuries that required medical attention. the vehicle was taken to the dealer. the technician explained that the air bags failed to deploy since the impact was more to the right of the vehicle. the manufacturer was made aware of the failure. the vehicle was repaired. the failure mileage was 18,750. updated 04/20/16*lj *js
My airbag light and throttle light were on as well as the engine light. i contacted service repair department, md where i purchase the vehicle. 2009 dodge journey. i was advised this was due to a recall repair that needed to take place. to bring the car in (march, 2011) after the first repair - the airbag light went out - but the engine light and the throttle light stayed on. i was told the repair would be covered by warranty and possibly was connected with the recall. it has been seven (7) times going back and forth to get this repair. at the time of this writing - my journey is back with them again. not only have i had to take time off from work to bring the car in to them. it has been an inconvenience going back and forth. apparently, after the 2nd time - someone doesn't know what they are doing. i am currently working with the service manager, and the original service associate and still had to take the vehicle back. there is a lack of genuine customer service and some service partners do not know how to stay calm when dealing with a situation like this. i feel i have been taken for granted and i it has been a tremendous inconvenience in adjusting our work, vacation and travel schedules. they have finally given us a rental after 7 times and told us that they purchased a brand new computer system to help fix the situation. it sounds far fetch that a brand new computer system would be purchased to fix one vehicle. we feel like we are being lied to and want the vehicle replaced. we ride our family (including grandchildren) in this vehicle from time to time and want to be safe. march to june 2011 is entirely too long for the same exact repair to be worked on. *tr
Tl*the contact owns a 2009 dodge journey. while driving approximately 65 mph the air bag light illuminated. the vehicle was taken to a local mechanic who performed a diagnostic test that located the failure in the drivers side door wiring. the vehicle was repaired. the manufacturer filed report 20274743. the failure and the current mileages were 42,000.