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Problems with 2013 Dodge Durango ELECTRICAL SYSTEM

On average, the 2013 Dodge Durango starts to “feel” problems with the ELECTRICAL SYSTEM and its various aspects after 80 711 miles.

Components Affected by ELECTRICAL SYSTEM Issues

We have classified the 190 complaints from 2013 Dodge Durango about ELECTRICAL SYSTEM into the following categories.

ALTERNATOR/GENERATOR/REGULATOR 5

Recently reported ELECTRICAL SYSTEM problems on 2013 Dodge Durango

The vehicle would not start. i am now concerned that the vehicle electrical system is going to fail in route. if this happens then there is going to be an accident as the brake system and power steering will fail causing the vehicle to crash. are they waiting for that to happen before they spend the money to fix it? my family's lives are at stake here as well as anyone we pass on the road. it says in the recall notice that they are concerned with our safety but i beg to differ. i received this recall notice about 3 months ago with no follow up at this time! when i called chrysler about the fix they said that the parts were not available unless the vehicle had actually stopped working and had to be towed to their facility. really? *tr

Tl* the contact owns a 2013 dodge durango. the contact received notification of nhtsa campaign numbers:14v634000 (electrical system) and 15v115000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge durango. the contact received notification of nhtsa campaign numbers: 15v115000 (electrical system) and 17v435000 (electrical system); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was contacted (waldorf dodge in waldorf, md, 301-232-0946) where it was confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available. parts distribution disconnect.

2013 dodge durango safety recall notice 14v-154 and 14v-391. *mw the consumer was informed the parts were not available. even though she was assured they would be ordered and would be available at the time of her appointment. *jb

Tl* the contact owns a 2013 dodge durango. the contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 11/04/15*lj *cn

Tl* the contact owns a 2013 dodge durango. the contact stated that while driving at an unknown speed, the accelerator pedal was depressed but the vehicle hesitated before accelerating. the vehicle was not diagnosed or repaired. the vin was included in nhtsa campaign number: 15v115000 (electrical system) however, the part to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the failure mileage was 42,000.

Tl*the contact owns a 2013 dodge durango. the contact received a notification for nhtsa campaign id number: 14v154000 (service brakes, service brakes, hydraulic) and 14v391000 (electrical system). however, the part needed was unavailable to repair the vehicle. the dealer was unable to inform when the part would become available. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Another recall notice sent by dodge which causes a safety risk to those in the car and a remedy is still not available. we contacted the dealer and they told us the part is not available and to wait for a second notice. we have not received any calls or follow up notices with regards to this recall notice 14v-634 which came out on dec 1, 2014. as of today the issue has not yet been corrected by the dealer. we do not feel safe driving our dodge durango with a safety risk that could cause vehicle shutdown while driving and/or underhood electrical fire. *tr

Tl* the contact owns a 2013 dodge durango. the contact received a notification for nhtsa campaign number: 14v634000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. the dealer was unable to inform the contact of when the part would become available. the manufacturer was not notified of the issue. the contact had not experienced a failure. updated 2/24/15*cn updated 03/02/15

Vehicle won't start, tow truck driver gets it started after i tried for an hour. larson dodge said everything was fine, one week later it's doing the same thing. acts like its on, won't turn off, but engine won't start, lights, dash, everything on, won't turn off, but won't start. same problem as many i've read about online tonight, tipm. from the reviews, it's a month behind on back order. great... *tr

Tl* the contact owns a 2013 dodge durango. while attempting to start the vehicle, it was inoperable. the failure recurred on numerous occasions. the vehicle was taken to a dealer where it was diagnosed that the alternator needed to be replaced. the vehicle was repaired but the failure recurred. the vehicle was taken back to the dealer where it was later diagnosed that the horn relay system needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the vin was unavailable. the approximate failure mileage was 56,000.

Tl* the contact owns a 2013 dodge durango. the contact received a notification of nhtsa campaign numbers: 14v154000 (service brakes, service brakes, hydraulic) and 14v391000 (electrical system) however, the parts for the repairs were unavailable. the contact stated that the dealer exceeded a reasonable amount of time for the recall remedy. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Purchased vehicle in nov 2013. received recall for brake booster in may 2014 (p14/nhtsa 14v-154). called and scheduled an appointment. dealership said that they would call when the part was received. no call to date. received second recall notice via mail on 12/26/14. called dealership and they stated that the parts were not coming in very quickly. recommended i file this complaint with the nhtsa. also stated that they were doing the second recall for sun visor wiring, received in aug 2014, in conjunction with the brake booster, when/if the parts arrive. (p36/nhtsa 14v-391). this report is filed to comply with the directions of the recall that state "if your dealer fails or is unable to remedy the defect without charge and within a reasonable time, you may submit a written complaint to the administrator".

Tl* the contact owns a 2013 dodge durango. the contact received notification of nhtsa campaign number: 14v634000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Safety recall p60/nhtsa 14v-634 states driver will have limited or no detection of the alternator failing, which can result in vehicle shutdown while driving and/or an underhood electrical fire. received notice in mail november 2014. still do not have parts to fix. i am driving an unsafe car everyday and paying for it and nobody can do anything about it until i experience a crash. i can get a ticket for not wearing a seat belt and talking on a cell phone, but a safety recall on a car i am driving everyday, which effects me, my passengers and all cars on the road does not seem to matter to chrysler. *tr

Tl* the contact owns a 2013 dodge durango. the contact stated that there was a burning oder under the hood through the ventilation. the failure occurred intermittently. the contact received notification of nhtsa campaign number: 14v634000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 54,322.

There have been 6 recalls on my car. i have had my name on the waiting list at my dealer, only to be told it could be about a year. i keep getting recall letters as i'm waiting for one thing and no parts available for another. i always have children in my car and feel extremely unsafe to drive everyday. the weather is getting dangerous and one of the recalls is on my brakes. i was told, "don't worry, it should be ok until the winter." well, the winter is here and i still have about 6 months left on the waiting list. how is one supposed to drive and feel safe, knowing my car can "stall without warning", have an "under hood fire" or have my "brakes fail" at any moment while in driving? what's even worse is, there's nowhere to turn because everywhere i call "sorry maam, there aren't any parts.." great! now i'm lost and risking my life on a day to day basis. help!!! *tr

Tl* the contact owns a 2013 dodge durango. while driving at various speeds, the vehicle stalled without warning. the contact received notification of nhtsa campaign numbers: 14v634000 (electrical system) and 15v115000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 38,000. parts distribution disconnect.

Tl* the contact owns a 2013 dodge durango. the contact stated that the recall notice for nhtsa campaign number: 14v634000 (electrical system) was received in december of 2014. after contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure. the vin was not available.

I received a safety recall (p60) from chrysler on december 4, 2014. it states that this issue may result in a vehicle shutdown while driving and/or an underhood electrical fire. as of this writing (1-7-15) i have heard nothing further on this issue and no one can offer an eta for the parts. we are in the dead of winter with wind chills in the -20 to -30 degrees f. i don't care to have the car shutdown during this time, let alone a fire. the recall states, "we're sorry for any inconvenience, but we are sincerely concerned about your safety." dodge/chrysler sure isn't showing their concern. please get involved so we can get this safety problem taken care of. *tr

Tl* the contact owns a 2013 dodge durango. the contact received notification of nhtsa campaign id number: 14v634000 (electrical system) and stated that the part was not available. the dealer did not give a specific date when the part would become available. the contact was not experiencing a failure.

Tl* the contact owns a 2013 dodge durango. the contact received notification of nhtsa campaign numbers: 14v634000 (electrical system) and 15v115000 (electrical system); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge durango. the contact received notification of nhtsa campaign number: 14v634000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was unavailable.

Tl* the contact owns a 2013 dodge durango. while driving approximately 30 mph, the left turn signal warning light and the parking assist error warning light illuminated. the vehicle began to decelerate. the contact managed to merge over to an emergency lane and exited the vehicle. the contact stated that while inspecting the left turn signal light, the front and rear windshield wipers activated independently, washer fluid ejected, and the horn independently beeped. also, the contact noticed that smoke was emitting from the front end of the vehicle and the doors locked. after opening the engine compartment, the contact noticed that flames were emitting from the vehicle. the fire department was notified of the fire, however, the fire extinguished prior to their arrival. the vehicle was towed to the dealer. the technician stated that the incident had been referred to a special investigative unit. the manufacturer was notified of the failure. the approximate failure mileage was 23,000.

Tl* the contact owns a 2013 dodge durango. the contact received notification of nhtsa campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v391000 (electrical system), and 14v115000 (equipment and tires) and stated that the parts needed were not available within a reasonable time frame. the dealer did not provide a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact had not experienced a failure. updated 7/1/15*cn

Tl* the contact owns a 2013 dodge durango. the contact received recall notifications for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and nhtsa campaign number: 14v391000 (electrical system). the parts needed to repair the vehicle were unavailable. the dealer was uncertain when the parts would become available. the manufacturer was notified of the delay. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge durango. the contact received a recall notification for nhtsa campaign number: 14v391000 (electrical system); however, the parts needed for the repair were unavailable. the contact mentioned that the manufacturer exceeded a reasonable amount of time for the repair. the dealer and manufacturer were notified. the vehicle was not repaired. the contact had not experienced a failure.

Tl*the contact owns a 2013 dodge durango. the contact received two notifications of nhtsa campaign numbers: 14v154000 (service brakes , service brakes, hydraulic) and 14v391000 (electrical system) however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Power lift gate failed to work. when returned to the dealer for service the electronic arm required replacement

Tl* the contact owns a 2013 dodge durango. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. while driving approximately 5 mph, the vehicle completely shut off and the windows failed to roll up or down. the failure recurred on multiple occasions. the vehicle was taken to a dealer, but was not diagnosed or repaired. the manufacturer was not notified. the approximate failure mileage was 9,900.

Tl* the contact owns a 2013 dodge durango. the contact received notification of nhtsa campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v391000 (electrical system), 14v115000, and 14v115000 (equipment, tires).the contact stated that the parts were not available for the recall repairs. the dealer did not give a specific date for when the parts would become available. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 dodge durango. while reversing at 2 mph, the vehicle jerked before reversing. in addition, the vehicle jerked before accelerating. the vehicle was taken to a dealer, who diagnosed that the transmission needed to be reflushed. the vehicle was repaired however, the failure recurred on numerous occasions.the vin was included in nhtsa campaign number: 15v115000 (electrical system) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was 13,000.

Tl* the contact owns a 2013 dodge durango. the contact received notification of nhtsa campaign numbers: 14v154000 (service brakes) and 14v634000 (electrical system). the contact stated that the parts were not available for the recall repairs. the manufacturer was notified of the delay and could not provide an estimated date for when the vehicle would receive the recall repairs. the contact had not experienced a failure.

april 2014 noticed loud sound and no brakes after going through carwash. shortly after i received the first recall on the brake line. phoned dealership but was told i was on a list and should be available july 2014. i've called several times but still not gotten the call to get my car in. had to take the car into the dealership for water pump - at that time the service manager looked at my brakes and told me i definitely had a problem and would move me to front of the list. still no calls. since that time i've received several more safety recalls on my vehicle but am never able to get an appointment. i've asked since i have to leave the car to get a rental at their expense. they refused. i work 40 to 50 miles out of town and this is the only vehicle i have. i'm already being put out having to take the vehicle in why should i also have to bare the expense of a rental car as well. it has now been well over a year, my breaks are still bad. i panic every time it rains. my vehicle has recently started causing problems on starting up - it won't completely turn over - but it just keeps steadily trying - it won't let me cut it off and it's like its flooding itself. i now have a large stack of recalls on my vehicle and no one will help me. i'm not happy with dodge and the lack of concern for my safety. i'm paying a car note for something that isn't safe to drive.

Vehicle was involved in a side impact that raised vehicle to approximately 30 degrees. body shop said airbags should have deployed. explained to the dealer on several occasions and there was no check done to confirm that airbags were in working order. dealer says that it obviously wasn't sufficient enough impact to deploy airbags. i'm not convinced after reading about defects. electrical system was addressed on numerous occasions regarding window going up and down, locking system and alarm system actuating on their own, while driving and when parked. dealer said they could not duplicate issue, but when it finally was proven, they repaired the window only and we were forced to pay to get outer vehicle back. i feel that there is an electrical system issue.

We have a 2013 dodge durango with aprox 1600 miles on it. i have noticed on two different days now that when i get into the vehicle and start it that the "reading lamps" that are up by the sunglasses holder located in the front top of the vehicle, i noticed that they are "on" ... and i have to manually turn them off. then on a different day i went to run errands, and i got in and out of the vehicle 3 times, and after all 3 occasions when i got back into the vehicle the lights were "on" again....there was no one in the car that could turned them on, and it was daylight outside every time. i'm not for sure what is going on but it worry's me a bit since i have seen these other people reporting lighting/electrical issues and possiable headliner fires! i see there is an open investigation with chrysler about this or a similar issue....i would like to add my incident to this as well...hoping they can get this figured out and find a fix to the risk/issue. *tr

Tl*the contact owns a 2013 dodge durango. the contact stated that while driving at approximately 30 mph, the vehicle stalled without warning. the failure recurred. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign id number: 14v634000 (electrical system) however, the part needed for the repair was unavailable. the manufacturer was notified of the failure. the failure mileage was unavailable.

Tl* the contact owns a 2013 dodge durango. the contact stated that while driving approximately 60 mph, a sudden burning odor was emitted from the vehicle. the contact merged to the shoulder of the road where she noticed that the headliner had caught on fire. the contact was not injured. a police report was filed of the incident. the vehicle was towed to a dealer where it had not been inspected. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure and current mileage was 3,000. *tr.. updated 08-20-14 *bf updated 08/25/2014 *js

My vehicle has been in the shop multiple times for electrical problems. a list of the problems include: tail lights burning out, seat heaters not working, rear ac not working, sunroof not working, side mirrors not working, seat adjuster not working, and some of the issues have happened more than once. every time they tell me it is a short that caused the problem. there is something wrong with their electrical system as i have seen many other complaints that match mine.

I have brought in the vehicle to the local dodge service center in naples because the lights on the dashboard go off when the wipers are in use. all of the lights including the time / radio station become dim. on december 26th although the lights are set on automatic, the lights did not come on at night. we manually had to switch so that we would have lights. we have also on two-three occasions an issue with the transmission and/or accelarator. the rpm on the car where very high and the car was basically not going over 35-40 mph. once parked and then put in drive again it worked ok until the next time it did it. the local dodge service center claim they did not find anything wrong and initially blamed the light issue on a sunpass because they saw the suction cup marks. however the sunpass is not always in this vehicle and the times that lights have dimmed the sunpass has not been on.

2013 dodge durango. consumer writes in regards to brakes and dashboard light issues. *smd the consumer returned to the dealer six months after purchasing the vehicle, because the lights on the dashboard illuminated periodically. the dealer purged the system according to the service invoice and the faulty lights did not illuminate again. then, intermittently the consumer noticed the vehicle felt as though it was going to accelerate or even drop down in gear. the consumer received recall notice 14v154000 (service brakes and service brake hydraulic). however, she was informed the parts were not available. the consumer then called other dealers within a 100 mile radius and found a dealer who ordered the part on 06/17/2014 and installed it on 07/02/14. in october 2014, while driving the vehicle felt as though it was going down in gear on its own. two months later, the consumer received recall notice 14v634000 regarding the alternator. however, the parts were not available. while the consumer was waiting on the parts, she continued to drive the vehicle, until one day while driving on the interstate, the vehicle just stopped. *jb

Tl* the contact owns a 2013 dodge durango. the contact stated that the vehicle stalled upon using the push button start on several occasions. the vehicle was taken to an authorized dealer twice. it was first diagnosed that the fuel pump relay needed to be replaced, but the failure continued. the contact indicated that a three step process needed to be completed to ensure the vehicle started and it still stalled intermittently. the vehicle was taken back to the authorized dealer who reprogrammed the computer from the first repair. the vehicle continued to exhibit an intermittent failure with the push button start feature. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 24,000.

Tl* the contact owns a 2013 dodge durango. while driving approximately 25 mph at night, the contact activated the passenger side turn signal and the interior and exterior lighting shut off. the contact pulled the vehicle over, turned off the turn signal and vehicle, and restarted the engine. once restarted, the exterior and interior lighting resumed. the manufacturer was not notified. the vehicle was diagnosed and repaired, but the failure recurred. the approximate failure mileage was 5,000.

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