Problems with 2011 Dodge Durango ELECTRICAL SYSTEM

Tl* the contact owns a 2011 dodge durango. the contact received a notification for nhtsa campaign id number: 14v530000 (electrical system). however, the parts needed for the repairs were unavailable. the manufacturer was not notified of the issue. the contact had not experienced an issue. updated 12/30/14*lj updated 5/28/2015 *js

Tl* the contact owns a 2011 dodge durango. the contact stated while driving approximately 45 mph, the vehicle suddenly decelerated without warning. the contact shifted into park, drive and then the vehicle was restarted but the failure recurred multiple times. the vehicle was not diagnosed or repaired. the dealer informed the contact that the vehicle was included in nhtsa campaign number: 14v634000(electrical system) however, the parts were unavailable. the dealer was uncertain when the parts would become available to service the vehicle under the recall. the manufacturer was notified of the failure. the approximate failure mileage was 87,000.

Tl* the contact owns a 2011 dodge durango. the contact stated that the key failed to start the vehicle after several attempts. the contact mentioned that an unknown warning light illuminated. the contact received notification of nhtsa campaign id number: 14v530000 (electrical system) however the part was not available. the manufacturer was notified of the failure. the failure mileage was not available.

Tl* the contact owns a 2011 dodge durango. the contact stated that the push button start began to fail and took several attempts to get the vehicle to start. the vehicle took longer to start in inclement weather. the dealer stated that the vehicle was included in the safety recall, but the parts were not available. the dealer did not place the contact on a waiting list and the failure was progressing. the manufacturer was contacted and was not able to provide a reasonable timeframe to schedule the recall repair. the nhtsa campaign number was unknown. the approximate failure mileage was 70,000.

Tl* the contact owns a 2011 dodge durango. while traveling approximately 45 mph and attempting to exit a major highway, the vehicle stalled. the vehicle was towed to an authorized dealer. the service manager indicated that the technician was hard wiring the power to the fuel pump module through the relay as an interim repair. the vehicle was included in nhtsa campaign number: 14v530000 (fuel propulsion system). the contact was waiting for the part to repair the vehicle. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 83,000.

For several days my car has been making a high pitched whining noise coming from under the hood. after reading several similar complaints online im assuming it was the alternator. finally on 11/13/14 just as i had left my house the cars electrical system went haywire, all my warnings lights came on and then the car stalled and wont restart. luckily my family and i weren't injured but now im faced with waiting for the recall to push through or dish out $1100.00 to have the alternator fixed... *tr

Tl* the contact owns a 2011 dodge durango. the contact received nhtsa campaign numbers: 14v530000 (electrical system) and 14v634000 (electrical system). the contact stated that the parts needed to remedy the vehicle were unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2011 dodge durango. the contact received a notification for recall nhtsa campaign number: 14v634000 (electrical system) and nhtsa campaign number: 14v530000 (electrical system). the contact stated that the parts needed to remedy the vehicle were unavailable. the manufacturer was not made aware of the issue. the vin was unavailable. the contact had not experienced a failure.

for several weeks vehicle had issues starting. eventually the vehicle would not start. dodge dealer advised tipm module was bad. dealer replaced module with similar tipm but stated this was only a temporary solution and that dodge had not come up with permanent fix. *tr

My vehicle start to being slow. it does not star , turn off after start . has a strange noise when running. i call de dealer, asking what happens if i have an accident with children. the said the insurance will pay. that they have not received the parts already and i have to wait until tomorrow. what will i do without my car for severals days? i do not have another one, the insurance says they will not allow me to have another. *tr

We are getting a check engine light immediately followed by a traction control warning light which is then followed by a loss of power. you can push the gas pedal to the floor without any acceleration. this has happened numerous times on the highway. you can be in the left lane without the ability to accelerate and now you have to pull off to the left or struggle to maneuver to the right. it has occurred while on the on-ramp to highways and limited the vehicle to 20-30 mph causing right lane traffic to slam their brakes or swerve around us. our 2011 durango also burns through bulbs both front and rear at an alarming rate leaving our family on the road often times without a headlight, brake lights or turn signal. *tr

Tl* the contact owns a 2011 dodge durango. the contact stated that the vehicle failed to start and after it restarted the vehicle stalled without warning. the vehicle was not diagnosed or repaired. the contact received a notification for recall nhtsa campaign number: 14v530000 (electrical system). however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 44,430. updated 12/22/14*lj the consumer stated the fuel pump would continue to run after the vehicle was shut up. the fuel pump fuse had to be removed and placed back for it to stop. updated 05/26/2015 *js

Tl* the contact owns a 2011 dodge durango. the contact received nhtsa campaign number: 14v530000 (electrical system). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was made aware of the issue. the contact did not experience a failure.

My car started having trouble turning on and staying on. eventually, after several attempts it would turn on. i took it to the dealer planet dodge (worse service ever) to be told that the vehicle is under the recall for the fuel relay pump (tipm). the part is being manufactured by chrysler which they are planning to fix it by adding a part but not replacing the tipm. in the recall it says the part required is not available yet. upset i contacted chrysler to be told to either drive the vehicle like that which can shut off and cause a crash without warning or pay $1,000 to replace the tipm. now, what upsets me is that they do not care at all whether you drive the car or not and/or if you crash and to be reimbursed chrysler has to changed the tipm (which they won't) and since they won't we will not be reimbursed. it is frustrating how they so nicely tell you to drive the car even though they know it can shut off without warning. don't fall for the "refund" talk, they will not refund it!!!! *tr

Tl* the contact owns a 2011 dodge durango. the contact stated that while driving 65 mph, the engine lost power without warning. the vehicle was able to restart after several attempts. the failure recurred on numerous occasions. on a separate occasion, the contact stated that the remote starter independently activated as a result and the engine was turned on while parked. the vehicle was taken to a dealer where it was diagnosed that the total integrated power module needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 67,000.

Tl* the contact owns a 2011 dodge durango. the contact stated that the vehicle failed to start after several attempts. the failure occurred on numerous occasions. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 75,000.

Tl* the contact owns a 2011 dodge durango. the contact received notification of nhtsa campaign number: 14v530000 (electrical system); however, the part needed to do the repair was not made available. the contact stated that the manufacturer exceeded a reasonable amount of time to provide the part needed to do the repair. in addition, the contact stated that the vehicle stalled and failed to restart. the vehicle was not repaired. the approximate failure mileage was 55,000.

Tl* the contact owns a 2011 dodge durango. while driving at 60 mph, the vehicle jerked and there was a sudden increase of engine rpms. shortly after, the vehicle lost power and the rpms decreased. in addition, the vehicle failed to start intermittently and both turn signals on the mirrors failed to function. the failure recurred on numerous occasions. all warning lights on the instrument panel illuminated. the vehicle was taken to a dealer, but was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 69,000.

Over the past 2 weeks our durango has had issues with starting. when using the push start button the engine will crank over multiple times and never start. sometimes vehicle will start and other times it can take over 20 attempts to start. in one incident it took 34 time to start and even cause black smoke to come up from under the hood. from research with chrysler corporate and the local dealer, they are aware of the problem. we took the vehicle into the local dealership for an assessment and we were told that the problem had to do with the tipm/fuel relay system. we were told they could not fix it because they didn't have parts to remedy the issue and that they hadn't received a recall notice from chrysler corporate. from my research it appears the recall number is p54. yesterday, on 10/28/2014 while driving on a major road at 50mph the vehicle with two children in the back seat completely stalled and died. luckily i was able to pull over to the shoulder and we are blessed we weren't in a major accident or killed. i contacted chrysler corporate and local dealer immediately and again was told they could do nothing about it. not a loaner vehicle, not replacement of part at full cost.. absolutely nothing. this is completely unacceptable and when you put my children's lives at stake it becomes personal. the vehicle is now parked in the garage because we fear for our lives. please help. *tr

1st time: car would not start after getting gas, i was rving car just fine before this occurred. went to start car, did not turn over, tried again push the start button and car kept trying to turn over with no luck, i let the car sit for a few minutes and tried again, it started. day two, started car just kept turning over had to press "stop" tried again and it started. *tr

While operating the vehicle at normal speed of 55 mph the vehicle suddenly shut off. lucky we were able to coast to the side of the road. we tried restarting the vehicle several times with no luck, the engine would turn over but not start. a state patrol officer stopped and after hooking up a jump pack the vehicle finally started back up. the following week the vehicle did the same thing after stopping for gas, it would turn over but not start until a jump pack was hooked up. i have had the battery tested, it has tested fine. the vehicle continues to have the same issues with not wanting to start. just today it shut off while driving on the highway with my children in the car. again i was lucky enough to be in an area where i could coast off to the side of the road. *tr

Tl* the contact owns a 2011 dodge durango. while driving 60 mph, the vehicle stalled without warning. the contact stated that the vehicle was able to restart after multiple attempts. the contact stated that the vehicle displayed multiple error warnings on the vehicle's instrument panel. the vehicle was taken to the dealer where it was diagnosed that the vehicle's alternator failed and needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 50,000.

Vehicle engine would start with use of ignition button, then vehicle engine would shut off with out warning. at this time vehicle will not re-start with use of ignition button. vehicle would just engage starter motor and not fire engine with use of ignition button. starter would run on until button is pushed to engage the off position, with a no start condition. after several cycles of the ignition button vehicle engine will finally start and stay running. problem is recurring often.this is absolutely unacceptable for any vehicle and the safety of its occupants. this can lead to loss off control of vehicle, possible collision and loss of life, at high speeds on the crowded interstates, or moderate speeds on small town streets. *tr

Tl* the contact owns a 2011 dodge durango. the contact stated that the vehicle failed to start and became inoperable. the contact received notification of nhtsa campaign number: 14v530000 (electrical system); however, the parts needed to remedy the failure were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the approximate failure mileage was 35,000.

Vehicle will start sometimes after multiple attempts and then shut back off. dealership agreed faulty tipm is the cause and chrysler is aware of the issue. my vin is not included in a recall for the issue, so i had to pay $1200 out of pocket to repair. *tr

I was told the totally integrated power module (tipm) was bad and needed to be replaced. never heard of this part until my vehicle started acting up. it would just not start even though it was trying. i thought it was just a starter going bad or something small. nope! i learned about tafn and the nearly $1,600 it cost to replace it. in speaking with the technician i found out that it could go completely out at anytime, and if it did, my vehicle would be dead in the water no matter what i was doing. scary thought. especially if you're driving down the freeway. so, needless to say, we don't really have a choice when this part goes out. what's sad is that the vehicle is only a few years old and has relatively low mileage. after getting off the phone with the technician i googled tafn and found all kinds of articles and learned that chrysler has been struggling with this part on various models for several years. hopefully they end up doing the right thing and covering this and reimbursing those of us who have no choice and have to replace the faulty part now. to not do so is putting our lives and those around us in jeopardy. *tr

Luckily i was driving in a non-congested area in a 35 mph zone when my 2011 dodge citadel lost power and shut off. i was able to pull of the road and it restarted after cranking for a while. starting seems to be a problem on some mornings. the vehicle will crank and crank then after repeated attempts it will fire. this vehicle has a 5.7l v8 if that matters. i'm worried i might lose power on the highway. judging from an internet search this may be a problem for many owners of this vehicle: http://www.carcomplaints.com/dodge/durango/2011/electrical/tipm_going_bad_vehicle_wont_start_or_hard_to_start.shtml sounds like a tipm problem. *tr

Tl* the contact owns a 2011 dodge durango. the contact stated while driving approximately 20 mph, the engine stalled without warning. the contact merged over to an emergency lane and restarted the vehicle. when the vehicle was restarted, the engine, abs and brake warning lights were continuously illuminated. the failure recurred multiple times. the vehicle was taken to the dealer for a diagnosis. the technician diagnosed that the totally integrated power module had failed. in addition, the contact received notifications for nhtsa campaign numbers: 14v530000 (fuel system), 14v391000 (electrical system) and 14v154000 (service brakes, service brakes, hydraulic). however, the parts needed were unavailable. the dealer was uncertain when the parts would become available. the manufacturer had been notified of the failure. the approximate failure mileage was 65,000.

Tl* the contact owns a 2011 dodge durango. the contact stated that while driving at approximately 65 mph, the vehicle stalled without warning. the vehicle was taken to a dealer where it was diagnosed that the tipm needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and stated that the vin was not included in nhtsa campaign number: 14v530000 (electrical system). the failure mileage was 58,770.

Durango made loud screeching sound then battery light came on. had this sound and light most of the day. then car completely died. no electrical or power. had a smell of smoke in engine bay. durango will not start. likely a defect of tipm module many others have been reporting. will have to tow the durango to dealer for repair. *tr

Tl* the contact owns a 2011 dodge durango. the contact received notification of nhtsa campaign numbers: 14v530000 (electrical system) and 14v634000 (electrical system); however, the contact was unable to have the vehicle serviced under the recall because the parts needed were unavailable to perform the repairs. the manufacturer was not notified of the issue. the contact had not experienced a failure.

I had to have the tipm replaced because the vehicle would not start. *tr

Tl* the contact owns a 2011 dodge durango. the contact received a notification for nhtsa campaign number: 14v530000 (electrical system). however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the contact had not experienced a failure.

Driving our vehicle on the interstate and the vehicle completely shut down on us. now, the vehicle will only start periodically. the starter turns over but will not crank on most attempts. usually will start after trying for about 10 to 15 minutes. researched the problem and found that this vehicle has a faulty tipm. chrsyler customer service is of no help. they have issued a recall but have no parts available and do not know when they will. very poor customer service!!! this has now become a very dangerous vehicle to drive and chrsyler/dodge seems to be in no hurry to come up with a remedy for its clients. *tr

After 3 months that the tipm was replace by external wiring the car start to loose power and turn of we went to do a diagnosis and the wiring for the tipm was bad re wiring so the car comp turn off by her self to prevent over power so da negros to do a complete stop because turn off by herself. nightmare to drive on a street with to many lights to run. the god news is the dealership that did the replace don't want to they care of the problem now after a year with this issue and finally found another dodge dealer that we are paying and extra charge for not being bought just to do the work again. *tr

I believe there is actually 3 incidents that are all connected. first was august 2014 check engine light was on and car was losing power. the dealer replaced the battery. i asked them to check alternator but was told it was fine. oct 4, 2014 we where driving and the check engine light came on car was having power loss and engine began to smoke. took to the dealer and they claimed it was a bad waterpump. they also did recall work on the braking system. two days later the check engine light was on again and the battery light would come on and off. my wife and daughter were driving car down the road and car power system just shut down. they had no control over anything at all in the vehicle. towed to dealer and they claim it was the alternator and the batter. i am sorry but a vehicle with 31,000 miles with proper maintenance and around 10,000 miles a year should not be having all of these problem. *tr

Tipm issue, vehicle won't start or has trouble starting multiple times a day and was told that vehicle could lose power while driving down road. dealership says recall is in process but parts are unavailable...yet say that they will fix it? how can you fix something without having any parts to fix it? also won't give a rental. *js

Tl* the contact owns a 2011 dodge durango. while reversing out of the driveway, the vehicle suddenly shut off. the failure recurred multiple times. the vehicle was not diagnosed or repaired. the contact received a notice for nhtsa campaign number: 14v530000 (electrical system) in october of 2014. after contacting the dealer and the manufacturer, the contact was informed that the parts needed to repair the failure were not available and no estimated time to receive the parts could be given. the failure mileage was 49,000.

Vehicle would not start after sitting for an hour. the car also did not run very well while driving. dealer is saying it is a faulty tipm which controls the electrical features of the vehicle. *tr

Tl* the contact owns a 2011 dodge durango. the contact received notification of nhtsa campaign number: 14v530000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Initially the suv was very sluggish to start, the problem became worse to where the suv wouldn't even start at all and would constantly try to turn over. this problem would get worse and make the suv take about 3-4 time to crank before it would eventually turn over. this problem would continue fro about a week, eventually the battery went dead causing us to have to jump the car off. we had to replace the battery due to this constant drain you would always here the fuel pump tyring to prime in the rear of the suv no matter what. once an appointment was made with the local dealer and dropped off the call was received from howard wilson in flowood ms stating that the battery was too weak for them to even work on the car (this is when the battery was replaced) causing another out of pocket expense due to the recall. i was advised by one of the technicians from the dealership that the draw from the fuse would drain the battery. i eventually had the fuel pump replaced twice and was out of pocket over $800.00. the last time the suv was in the shop they replaced the pump and i was advised that they hope that this fixed it because they were not sure if it would or not.

Tl* the contact owns a 2011 dodge durango. the contact stated that while driving at various speeds, the check engine light illuminate and the instrument panel gauges would flicker off and on before the vehicle stalled. the vehicle was taken to the dealer who diagnosed that the alternator was faulty. the alternator was replaced and the failure was remedied. in feb 2014 while driving approximately 55 mph, the vehicle suddenly stalled. the vehicle was taken to the dealer who diagnosed that the head cylinder and gasket was faulty and needed to be replaced. the vehicle was repaired and the failure was remedied. in oct 2013 the contact indicated that after starting the engine the vehicle would suddenly stall. the manufacturer was notified of the failures but no assistance was offered. the vin was not available. the failure mileage was 63,167.

Tl* the contact owns a 2011 dodge durango. while driving approximately 10 mph and making a right turn, the vehicle stalled and the steering wheel seized without warning. the vehicle was able to restart. the dealer stated that the ignition switch needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the approximate failure mileage was 36,000.

Tl* the contact owns a 2011 dodge durango. the contact indicated that the vehicle stalled on numerous occasions. the dealer stated that the tipm system needed to be replaced. the vehicle was repaired. the manufacturer was notified. the approximate failure mileage was 61,000. updated 12/9/14*cn updated 06/1/2015 *js

Tl* the contact owns a 2011 dodge durango. the contact stated that the vehicle failed to start when the push button start was depressed. the failure occurred multiple times. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 72,000.

Tl* the contact owns a 2011 dodge durango. while driving approximately 20 mph, the vehicle stalled without warning. the vehicle was able to restart after several attempts. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 74,000.

The recall for the external fuel pump relay was announced around 09/20/14. on 09/23/14 my durango started having trouble starting. it would take 2 or 3 tries to start but it eventually started. on 09/26/2014 it took more than 2 hours to get my car to start. i drove straight to the dealership who promptly told me they didn't know anything about the recall. i had already spoken to chrysler customer care who said that since they didn't have the list of vin numbers yet they couldn't do anything about it. i just spoke to the dealership who confirmed that it is indeed the part under recall but that i will have to pay $530 to get my car repaired and then ask for reimbursement when chrysler gets around to sending out those letters at the end of october. i called chrysler customer care again to ask how the reimbursements work. she said once they receive my claim it will take sixty days to process. so, i am going to spend the money i had saved in order to buy christmas gifts for my 3 kids on repairing a part that has already been recalled. i won't get that money back until after christmas, if i ever get it back. i'm a single mom of 3 kids and i live on a teacher's salary. this is going to hurt my family. i will never buy another chrysler product again. their customer service sucks. *tr

Ignition just keeps clicking/spinning when trying to start the car. it isn't consistently starting, and the last time it did, the rpm's kept accelerating when the gas pedal wasn't being pushed on. this occurred at around 25-30 mph. i do not trust driving the car until this issue is solved. *tr

My 2011 dodge durango will not start as of today. there have been hints of a problem over the past few weeks with hesitant starts and/or requiring 3-4 attempts before the vehicle starts. looks like this is the infamous tipm issue, but i'm taking it to the dealer tomorrow for confirmation. *tr

My wife had problems starting the vehicle that morning after 10 minutes it finally started she was going to work and when she arrived and turned it off the vehicle was smoking. it would not start again. she called the dealership who came out and picked it up. after they checked it out they found out that the tipm had shorted . we were informed that it was not covered under any warranty we had. i then contacted dodge and explained what had happened and was informed there was nothing they would do for me. i then explained that this was something i had no control over with this part going out and that repeated there was nothing they were going to do. the next day i contacted the dealer requesting the part they were going to replace and i was informed it i wanted it i would have to pay a core fee of $150.00, i was already paying $1200.00 to replace the part. so once again i called dodge and was informed if i wanted the part i would have to pay the core fee and there was nothing they could do for me. after some investigating the night before i found out that is has been an ongoing since 2007 and that it was under investigation, and a possible recall was pending i asked barbra with dodge about this and she informed me if that was the case save my receipts. my question is how long is this going to be allowed to go on. *tr