Problems with 2011 Dodge Durango ELECTRICAL SYSTEM

Tl* the contact owns a 2011 dodge durango. the contact stated that nhtsa campaign number: 19v813000 (electrical system) exceeded a reasonable amount of time for repair. the contact received the recall notification on december 24, 2019. the contact spoke with five star chrysler dodge jeep ram (3068 riverside drive, macon, ga 31210, 478-345-8899) and was informed that part was not available for the repair. the manufacturer was not contacted. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2011 dodge durango. the contact received notification of nhtsa campaign number: 19v813000 (electrical system). anthony d'ambrosio chrysler jeep dodge ram (2681 ridge rd, elverson, pa 19520, (610)286-9450) was contacted by phone and the contact was informed that the part to remedy the recall was not yet available. the manufacturer was made aware of the issue. vin tool confirms parts not available.

When driving the vehicle it will randomly begin to stall when driving and power off. once you let you sit it will start right back up kind rough and then drive fine. then couple days later it will do it again. my wife was making a turn when it stalled and almost got t boned. we took it in for the fuel pump recall but no parts have been pushed out for this recall nor have been made. they told.us to just keep driving it even though its asking g for an accident to happen. i asked for a replacement car and was denied and was told i can take it to another dealer but they said the same thing.

I have reported this before. my vehicle stalls out while driving. i have taken it to the mechanic a number of times but nothing fixes the problem. this is a very dangerous situation and it happens with my children in the car. when my vehicle stalls out while driving the steering wheel also locks up making it difficult to direct the car. it has happened a number of times while driving and pulling up to a stop light. this started about 3 years ago but i'm putting the last time it happened as the date.

Tl* the contact owns a 2011 dodge durango. while driving 50 mph or more, the vehicle stalled intermittently. also, when attempting to start the vehicle, it took approximately thirty minutes for the vehicle to finally start. the contact received notification of nhtsa campaign number: 19v813000 (electrical system). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called rick hendrick dodge chrysler jeep ram (located at 1468 savannah highway, charleston, sc, 843-352-6931), but they were not able to provide a repair or loaner vehicle. the manufacturer was made aware of the failures and verified what the dealer stated. the approximate failure mileage was 193,000.

Tl* the contact owns a 2011 dodge durango. while driving 5 mph in a drive-thru, the contact noticed an abnormal burning odor and the vehicle seized without warning. the vehicle was towed to the contact's residence where the battery was attempted to be jumpstarted, but the vehicle would not start. mac haik dodge chrysler jeep ram (11000 north fwy, houston, tx 77037, (281) 301-5150) was contacted and stated that the vin was not included in a recall. the vehicle was not diagnosed or repaired. the contact referenced nhtsa campaign number: 17v435000 (electrical system). the manufacturer was made aware of the failure and confirmed that the vin was not included in a recall. the failure mileage was approximately 159,000.

It goes into 4low without turning the switch on. makes it unsafe to turn sharp and fast. we replaced the transfer case switch and it still does it.

The 4wd message starting displaying on my dashboard, the awd/lo neutral light was on, i tried following the instructions in the manual to turn it off, but it did not work. when i pulled into my driveway i tried again to get the message to shut off by following instructions then my car began to go in reverse, my breaks would not work, and i had to put the emergency break on. even with the car shut off the car will roll, i have kept the emergency break on and waiting for a mechanic to look at it. based on my research this is a common issue with the durango's and dodge has done nothing to recall these faulty switches. this is a major concern as i could have been out of my vehicle when it started to roll causing danger for anyone around.

Periodically no start which leaves me stranded very far from home when traveling for sp. med. care. this summer i was crossing an overpass to enter the on-ramp to major interstate which makes me cross in front of 4 lanes oncoming traffic and my car just died!! i was headed directly for the oncoming traffic with my family onboard. i was stranded in 100+ degree weather being disabled was very difficult for me now with 2 teens needing driving hrs for permit i'm terrified to allow them to drive my only car. dodge you need to recall my entire car and replace this with something safe for my family!

The actuators for the air condition going out.

My 2011 dodge durango has trouble starting on the first start. mechanic said there was a bulletin regarding the issue and informed me that we should try updating the software. that did not work. durango continues to sputter when it is started. it eventually does start either on its own or after another try. will attempt another solution at next regularly scheduled service.

Vehicle battery light came on while driving. two miles later shut off with no control over steering or braking. vehicle had a faulty alternator which was not covered by the t36 recall. alternator overheated, ruined the battery and pcm. the alternator was sending reverse polarity when trying to jump start. this is a known issue with the model years. it should be covered in recall and isn't. this part has ruined my whole monthly budget and is chrysler's fault.

The battery light came on while driving 45 mph. before i was at a place to get off of the highway (two miles) the vehicle lost all power and completely shut off. so there i sat in the middle of the highway waiting on a tow truck. the 220 amp alternator had the faulty diode like the ones that have been recalled. the diode failed and caused a dead short. the alternator short ruined the battery and the pcm. this is the t36 recall to a 't' but dodge says my vin number shows it's not recalled. the parts and labor were 1411.88. that's not including the tow service bill or the rental car that i had to use. this is ridiculous that chrysler is being allowed to rip people off knowing full well its their worthless parts at the root of it all. no government agency should sit by and be a spectator as chrysler robs thousands and thousands of people at over 1000 each. somebody needs to take responsibility for their mistake and quit sticking it to the people who were foolish enough to buy this garbage.

Tl* the contact owns a 2011 dodge durango. when the contact attempted to start the vehicle, she heard an abnormal noise. the contact had to make multiple attempts to start the vehicle; however, it would hesitate and the check engine warning indicator illuminated. the vehicle was repaired per nhtsa campaign numbers: 17v435000 (electrical system) and 14v530000 (electrical system). the vehicle was taken to sands chrysler jeep dodge ram (located at 501 n west end blvd, quakertown, pa 18951, (215) 536-0946), but they were unable to duplicate the failure. the vehicle was not repaired and the failure continued. the manufacturer was not notified. the failure mileage was 92,000.

I have a 2011 dodge durango citadel awd and it wont start i put my key on the ignition and try to started it only cranks and never starts

Tl* the contact owns a 2011 dodge durango. the contact stated that the vehicle failed to start in the morning. the contact jumpstarted the vehicle, but the failure recurred the following day. the dealer was not called. the manufacturer was made aware of the failure and referred the contact to nhtsa. the vehicle was not diagnosed or repaired. the failure mileage was approximately 72,000.

Defective tipm module, fuel pump will not engage, vehicle stalls, or will not start

Tl* the contact owns a 2011 dodge durango. while attempting to start the vehicle, it would not crank. the vehicle was towed to an independent mechanic who determined that the fuel pump failed. the vehicle was towed to troncalli chrysler jeep dodge (818 atlanta hwy, cumming, ga 30040) where it was diagnosed that the fuel pump needed replacement. the contact also stated that the vehicle was repaired per nhtsa campaign number: 14v530000 (electrical system) in 2014. the manufacturer was not notified of the recurrence. the vehicle was not repaired. the approximate failure mileage was 157,000.

While driving on highway there was a whining noise coming from the engine. then dashboard lights started turning on an off randomly, the touchscreen went out. less than a minute later the entire electrical system shut down and the car completely stopped working. traveling 45 mph on a busy highway when this happened. steered the car to the shoulder. there was a burning smell and smoke coming from the engine. under the hood, it looked like the alternator and/or battery were smoking. had the car towed to the dealer. i found that there is a recall on 2011 dodge durango for a faulty alternator but my dealer told me that my vin is not part of the current recall.

While driving my 2011 dodge durango about 45 mph, my battery lite came on, within a matter of approx 2 minutes, all of the dash lights came on and were blinking and alarming, my windshield wipers came on, my ac turned off, my fasten seaght belt lights came on and alarmed and then suddenly the car lost power and power steering went out and i quickly tried to hanover the car to the side of the road onto incoming traffic. at the same time the brakes went out then the entire dash/panel went out as well as my headlights. this was 6 am and it was dark outside. i got over the intersection and was able to turn the vehicle and was able to drive down the road and get off the busy street. i then had to wait till the car stopped on its own as the brakes did not work. also no headlights. i tried to turn on emergency flashers and the would not go on. i put the car in park and got out as i could smell burning of what i thought was electrical wires. i had to have it towed to the dealer. i could not even lock the car as the key fob did not work. it is at the dealer now and i am waiting for a diagnosis. the incident was very disturbing and unsafe as i had no control over the car. luckily due to the time of day, there was little oncoming traffic and i had not entered the freeway yet.

Tl* the contact owns a 2011 dodge durango. while driving approximately 40 mph, the vehicle caught on fire. the contact stated that the cabin of the vehicle filled with smoke and the contact smelled a burnt electrical odor. all of the warning indicators illuminated on the instrument panel. the brakes failed and the vehicle stalled without warning. the contact was able to coast the vehicle into a nearby parking lot. the contact exited the vehicle, opened the hood, and noticed that the alternator was surrounded by flames. upon a second examination of the vehicle, the contact removed the battery cover underneath the front passenger seat to ensure that the fire was contained within the alternator and had not spread elsewhere. the contact stated that the fire extinguished itself (fizzled out). a police report was not filed. there were no injuries sustained. the vehicle was towed to crossroads chrysler jeep dodge ram (4510 whitehill blvd, prince george, virginia 23875, (877) 360-5755) and referred the contact to the manufacturer. the manufacturer was made aware of the failure and provided the contact with reference number: 352-462-90. the contact was informed that the vehicle was subject to nhtsa campaign number: 17v435000 (electrical system). the failure mileage was approximately 97,500.

The dash board will light up and the windsheld wipers will start to go with out doing anything, then the dashboard fails and powers down and then tries to start back up. it caused my durango to lose power then power back up. i do have a video that i will try to include please excuse the language in it.

Vehicle is still stalling after i have already taken it to the dealer to have recall has been addressed. it has been two weeks since the dealer fixed the recalls and this is the second day my car has stalled while taking my kids to school.

Car began misfiring while driving, and then would not move once stopped and then put back into gear. engine light and fcw indicators came on. initial diagnosis was to replace two sensors. problem returned after replacement. next diagnosis was to replace all 16 spark plugs with boots. still did not solve problem. electrical system was checked to find any leaks, none were found, but a new code originated to re-flash computer. computer was pulled and found to be taking on water and corroding terminals. computer was cleaned and re-sealed to fix problem. but computer is likely to take on more water and corrode again. total repair was over 1600.00 and 20 days in shop. included document does not include initial sensors and plug replacement. mechanic indicated that based on observation, wires connecting to computer had been worked on in the past, likely to address similar problem

I had just started driving on the freeway when my dash started dinging and my temp went from cold to extremely hot so i pulled over.there was plenty of oil and water in it(i double checked).i started it up again and it went cold again,as i started driving to the nearest exit off the freeway a few noments later to have it looked at,it all of the sudden it woundnt let me give it gas.it slowed way down in the middle of the freeway.i got it off the freeway eventually it went back to normal then quickly started to make an awful sound.i stopped the car again for the fourth time and opened the hood and hot smoke vame out.after i let it cool for 2 hours on the side of the road it woundnt start.it wanted to but no fuel was getting to where it was suppose too.i had it looked at and no blown rod.they said ot looked like something to do with the fuel something or other.i had it tolled to my home 335 miles away where it sits broke and it cost me 300.00 thu aaa.two days later on 8/17/18 i get a recall notice on the brake booster and alternator diode thermal fatigue.the problem i have is my car almost caused a huge multi car collision on i 30 in tx. and it stranded me in a bad neighborhood..

The alternator causes my truck to stall at times, and not start at other times, i have gone through two batteries as a result of this. it happened last night while driving, i could tell that it was sluggish, and this morning wouldn't start, then, next thing you know, it starts.

Tl* the contact owns a 2011 dodge durango. while driving 30 mph, the vehicle lost power and the battery warning indicator illuminated. the dealer (larry h. miller chrysler jeep dodge ram albuquerque, 8528 lomas blvd ne, albuquerque, nm 87110) was contacted, but the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 94,000.

All dash lights flashed and center displayed system error then fcw error then the fcw light and battery light came one. after another few seconds the radio powers on and off and everything goes back to normal but the the battery light remains on.

Passenger side headlight connector melting

Alternator smoking and winding noise and battery light and all dash lights on loss of all power and drained battery while driving

My car has stalled on me twice on the highway while going 50 mph. a light comes on saying fcw off and my wheel locks and my car stops. i am currently 8 1/2 months pregnant and am now scared to drive my own car. i happened to me when i turned my car on this morning and it wouldn't let me move it until i turn it off and back on then it's fine. this is a large concern for me because i travel on the highway to work everyday.

There was a burning smell & smoke coming from my car. after i turned the car off it went completely dead. i had the alternator and battery replaced by a local mechanic for $640. the next day the car died on me again in the turning lane of a busy street at 4pm. it would not take a boost. i had to wait 2 hours to have my car towed to a dodge dealer. the alternator was replaced again with a recall alternator but it was found the alternator also burned out the pcm. i had to pay $700 to have the pcm replaced. dodge/chrysler recall dept assured me i would be reimbursed for the alternator, battery & pcm. it has been 2.5 months & no reimbursement. i have submitted receipts 3 times by email & fax. this is the 2nd recall issue i have had with this car. in 2015 the tpm & battery were replaced. i was notified by phone of a sun visor light recall by a local dodge service center in march but i was not notified of any of the major recalls with the tpm, alternator or brake booster.

On 4/16/18 i brought my vehicle to phillips cjdr to take care of a manufacturer recall. the recall is for the alternator diode thermal fatigue (t36/nhtsa 17v-435.) when i picked up my vehicle i was informed that no safety inspection was performed on my vehicle prior to it being released back to me. i drove the vehicle home and it didn't seem as if it was driving right, but we thought that maybe it just needed to be driven. the next time we drove the vehicle was 4/25/18, i was able to drive it to drop my children off at school which is only 7 miles away from my home. when i went to start my vehicle, it would not start. it appeared to be that the vehicle was getting no power. after 3 attempts to start the vehicle it started we were able to drive the vehicle back home. at this point the vehicle had no electrical functions and would not start. 5/5/18 my mechanic inspected the vehicle and asked what had been going on. i informed him the vehicle was just at the dodge dealership for an alternator recall. when he saw melted wiring and electrical components he told me to get my vehicle back to dodge. 5/11/18 i contacted phillips dodge and made them aware of the problem at hand. the service department manager gary informed me to get the vehicle back there asap. 5/14/2018 i was informed that the issue was the tipm and provided me with a quote to replace the part. i asked him what went wrong with it and he notified me that they could not conclusively determine what would have caused a fire in the tipm. but they could come to the conclusion that it was a repair i was responsible for and not linked to the fact that my vehicle was in their service department for a recall on a part directly related to the same problem i am experiencing.

The last recall that was performed was the p54 fuel relay. i believe the problem is somewhere in the entire electrical system. the reason i suspect this is because the vehicle has lots of intermittent problems. for example, the alarm goes off randomly for no reason since i purchased the vehicle, power locks open on their own, vehicle has difficulty starting at times and then starts right up most of the time, and all without a warning or error code on the dashboard. the most recent problem almost killed me and my family this morning as the vehicle turned off while driving and almost caused an accident, again no error codes or warnings. an investigation should be opened because this is extremely dangerous as the vehicle can turn off at any moment and without warning.

Tl* the contact owns a 2011 dodge durango. while driving 45 mph, a "tail light out' message displayed. the contact stated that the failure occurred frequently, and the tail light bulbs would fail to illuminate due to the wiring overheating and condensation within the casings. the vehicle was taken to newnan peachtree chrysler dodge jeep ram (53 hollz pkwy, newnan, ga 30265, (678) 369-6037) where the contact was informed that the tail light bulbs and wiring needed replacement, but there were no recalls for the failure. the vehicle was not repaired. the manufacturer had not been contacted. the failure mileage was 141,379.

Tl* the contact owns a 2011 dodge durango. while driving approximately 10 mph, the vehicle stalled without warning and was unable to restart. the vehicle was towed to the contact's residence and then to meador dodge chrysler jeep ram (9501 south fwy, fort worth, tx 76140). the contact was unsure of what part needed to be replaced. the vehicle was repaired; however, the failure recurred. the vehicle was towed back to the dealer where it was diagnosed that the totally integrated power module needed to be replaced. the vehicle was not repaired again. the manufacturer was not notified of the failures. the vin was not included in nhtsa campaign number: 14v530000 (electrical system). the approximate failure mileage was 64,000.

While driving after a 30 minute commute and entering stop and go downtown morning commute traffic, (slow, driving on city streets bumper to bumper traffic) my durango began to smoke from the engine compartment into the cabin. no warning lights came on during the entire experience. all temp gauges showed normal. the car became increasingly hard to drive, feeling transmission slippage. more smoke came from out of all sides of the hood. upon exiting the vehicle and checking the hood, i could see fluid coming out from under the passenger side front engine compartment - towards the front of the car. when i lifted the hood, the engine was fully involved in flames. i dropped the hood closed and ran to the other side of the street. withing 15 minutes the entire front end of the car was burned out, hood and various other parts melted. car had to be totaled by the insurance agency.

tl* the contact owns a 2011 dodge durango. the contact stated that the headlight connectors burned and were emitting smoke. the contact stated that the failure occurred multiple times. the vehicle was taken to the gwinnett chrysler dodge jeep ram dealer (5054 us-78, stone mountain, ga 30087) where the vehicle was diagnosed that the headlight connector needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 114, 000. the vin was not provided.

T36 alternator. i got a recall in the mail for me to take my car to a dealership to diagnose my alternator. the dealership said that my alternator was not listed as affected from my vin. a while afterwards, i was driving with my friend in the car and my car systems slowly began to shut down and my vehicle began to smoke from under the hood. after having my vehicle towed by triple a to a local mechanic, the mechanic told me that my car's alternator had failed. i paid $638.60 out of pocket for a replacement alternator. my car experienced the exact reasons for the t36 recall. luckily i was pulling over from a city street as my vehicle lost power and caught on fire. but had i been going 60-70mph on the highway, i could've easily lost control of the failing vehicle and personally died. i have talked with chrysler about this issue several times and they insist that my vin does not show a faulty alternator. after having my car dangerously shut down on me and catch fire, chrysler phone operators don't seemed bothered with my situation because the t36 recall is "vin specific and doesn't apply to my vehicle." i'm wondering if i need to have a lawyer look into this to save other drivers from dangerous driving situations like the one i was put in.

I was driving home from work at night. my battery light came on. just got a new battery a few months ago when wiring harness was replaced, because of headliner fire, due to sun visor recall. so, i pull into a parking lot, all kinds of strange lights started flashing car completely lost all power, no lights no emergency lights, nothing! looked under hood and the alternator was smoking. called corporate said it was a recall but they do not have a fix for it. i have to come out of pocket and pay for repairs and be reimbursed by dodge. it also ruined my battery. car is still being serviced so don't know if anything else was damaged as of yet. i will update.

I've had each of the 2 compressors in the vehicle replaced twice in addition both of the actuator doors on the front a/c have also broken.

Tl* the contact owns a 2011 dodge durango. while driving 50 mph, the engine stalled without warning. the vehicle was pulled over to a shoulder lane and was unable to be restarted. the vehicle was towed to local dealer (lakeland chrysler dodge jeep ram, 2875 mall hill drive, lakeland, fl, 33810) where it was diagnosed that the alternator, battery, and power control module failed and needed to be replaced. the vehicle was not repaired because the parts were not available. the dealer informed the contact that the vehicle was included in nhtsa campaign number: 17v435000 (electrical system), but the parts were unavailable. the manufacturer was not notified. the vin was unknown. the failure mileage was approximately 87,000.

My alternator short circuited and smoldered in the middle of a busy street with my 3 yr old in the car. i was able to get my son and i out of the car luckily. after getting it towed to a mechanic it was replaced for over $1100! however, my on-board computer may have potentially fried as well so it is currently at a chrysler/dodge dealer. after researching i found the alternator was recalled. i spoke with the dealer's service and they stated that i should receive something in the mail about the recall "any day" since i never did. i was told i would have to pay upfront for the repairs as well and would be reimbursed "in about a month or so." this recall was on 6/9/17. it is december! there is still no remedy for this as stated by my dealer as they said "parts for this recall won't be available until after the 1st of the year." this is neglect and laziness on the part of either the deal or chrysler as a whole! if my son and i were on the highway we could have been seriously hurt or even worse! how, after 6 months, is there not parts available for this major recall?!?!?!?!

Tl* the contact owns a 2011 dodge durango. the contact received notification of nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic). the dealer (swope chrysler dodge jeep ram, 1012 n dixie ave, elizabethtown, ky 42701) was contacted and stated that they completed the repair for nhtsa campaign number: 17v572000 (service brakes, service brakes, hydraulic); however, the parts were unavailable for nhtsa campaign number: 15v879000 (electrical system, interior lighting). upon leaving the dealer and conducting her own research, the contact found that the recall repair could not be completed within the 15 minute time frame after dropping off the vehicle. in addition, the contact stated that the recall was still opened per the vin. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

2 separate recalls on my vehicle after my vehicle has already had 2 other recalls repaired. the first one is t59 regarding a brake booster water shield. i received a letter regarding the recall a week or so before thanksgiving and it just stated 'important safety recall'. i start making phone calls to dealers and even schedule an appointment with the provided phone number at huntington beach dodge to have the vehicle inspected. when i showed up to my appointment, the service advisor was rude and ended up telling me that he just put his last parts on another vehicle. i had an appointment. i showed up for nothing. so i call around since november of 2017 to find a dealer with the parts. nobody had them and not one dealership seemed to be in a hurry to remedy the recall, telling me 'it's not that big of a deal'. well it is actually, because when i look at the carfax report on this vehicle, the first 7 months since it was brand new it was in oklahoma used as a rental car for 17,000 miles until it was sold. it was also in oklahoma during the winter months where it's raining and snowing, falling perfectly in line with the recall. the vehicle to this day has yet to be inspected for numerous reasons including all contacted dealerships missing the parts needed for replacement and lack of availability of local dealerships to service the vehicle. low and behold, a week after receiving that recall notice, i ended up in a collision with another vehicle because i could not slow down in time and had to take a point on my driving record and potentially have my premiums raised. not only that, the california dmv has issued me a mandatory hearing in which i have to retest in order to determine my ability to drive. a few days ago, i received a different notice that now reads 'urgent recall' and i'm still having the same issue getting the vehicle in for service, while i drive with adefect * (recall related incident) ts

Follow up to previous complaint, running out of characters and files not uploading. the vehicle has slowly but increasingly becoming harder to slow down. day by by, the vehicle requires more and more brake pressure. not a single dealership has parts for both outstanding recalls on my vehicle (t59- brake booster water shield and t-36 - alternator at exceptional risk of catching fire.) mopar has no idea when the parts will be available either. according to the nhtsa policy for automobile manufacturers who issue recalls, they must do so in a timely manner. for t59, the water shield affecting braking ability being issues in november of 2017, coming into january of 2018 still with no parts is absurd even more absurd than that is the t36 recall of several different models, stating that the alternator can potentially catch fire which could also lead to a very devastating situation. that recall was issued in june of 2017 and it is january of 2018 and those replacement alternators are still not available. my car has become a ticking time bomb just waiting to go off and i do not feel like dodge is taking these recalls seriously enough. i do feel like the braking issue recall has contributed to my accident in november, creating a point on my driving record, and now a dmv hearing for driving competency. the safety of my vehicle has been compromised severely, which compromises my safety, my passengers safety, and all of the other drivers on the road as well. dodge/mopar seems to not care very much about these issues and keep referring me to the dealerships. ive been trying to get in since november before my accident to have the water shield evaluated and brakes as well for damage. and given the history of recalls for my vehicle alone, the other 2 recalls for vanity mirror wiring potentially catching fire and also fuel pump failure, my dodge met the criteria for both.

Tl* the contact owns a 2011 dodge durango. the contact stated that the battery indicator illuminated. upon turning the vehicle off and on, the indicator did not illuminate again. the day after the warning indicator flashed, while the contact was reversing the vehicle out of the driveway, the instrument panel warning indicators flashed, the lights flashed, and there was a loss of power. the vehicle was parked near the contact's residence. upon turning the vehicle off, it failed to restart. the contact was not notified, but the vehicle was included in nhtsa campaign numbers: 17v572000 (service brakes, service brakes, hydraulic) and 17v435000 (electrical system). the dealer (all american chrysler jeep dodge fiat of san angelo, 4310 sherwood way, san angelo, tx 76901, (325) 284-3032) indicated that they would schedule an appointment on 11/27/17. the dealer stated that they would replace the alternator assembly with the same part, but the part was unavailable. the manufacturer was notified of the failures. the failure mileage was not available. parts distribution disconnect. vin tool confirms parts not available.

My dodge durango got an error on the dash, indicating a charging system failure and it smelled like something burning. since there is an open recall (t36) for a faulty alternator i contacted the dealer to find out if they have them in stock yet. they asked me to bring the vehicle in. the service adviser told me that it was likely the alternator that had failed. the technicians subsequently told her it was literally smoking and that it had definitely failed, and that they would replace it with another of the suspect alternators as they didn't have the new ones from dodge yet. during the 5 days they had my car the techs replaced the alternator, but the system was still not charging. they then found that the battery had failed, presumably due to the faulty alternator which was shorted internally. after replacing the battery, the charging system was still not working so they determined that the pcm (programmable computer module) had also failed. the service adviser contacted the chrysler rep to get approval from chrysler to replace this expensive part under the recall. the rep claimed that, since the inline fusible link on the cable from the alternator to the pcm had not burned up, the problem was not that the alternator had caused the module to fail. (there were zero issues with my car prior to that error light coming on.) he would have us believe that all the electrical failures were a huge coincidence and denied responsibility. the dealership didn't agree and was certain the alternator had caused the failure. they went around the rep and got it covered under an emissions warranty. however, i had to pay a $150 deductible which is wrong. this recall poses a serious risk of causing a fire, loss of electronic controls. chrysler should not be able to deny subsequent damage caused by the recalled alternator failure and i should not have to pay $150.

Tl* the contact owns a 2011 dodge durango. while at a stop light, the vehicle suddenly shut off. after restarting the engine, the vehicle operated normally. the cause of the failure was not diagnosed. the vehicle was not repaired. the manufacturer and local dealer were not notified of the failure. the failure mileage was 134,000.

Tl* the contact owns a 2011 dodge durango. while reversing the vehicle to park in a parking area, an abnormal noise was heard. the vehicle was turned off and, when it was restarted, the abnormal noise continued. upon inspection under the hood, the contact observed smoke and flames. a fire extinguisher was present to extinguish the flames. the alternator assembly was disconnected, but it had burned along with other nearby parts. the vehicle was towed to the dealer (dwayne lane's chrysler jeep dodge ram, 10515 evergreen way, everett, wa 98204, (425) 267-9000) and the part was replaced with the same part and the battery. the dealer indicated that the part was unavailable for nhtsa campaign number: 17v435000 (electrical system). the vehicle was included in nhtsa campaign number: 17v572000 (service brakes, service brakes, hydraulic) the manufacturer was notified of the failure. the failure mileage was not available. vin tool confirms parts not available. parts distribution disconnect.