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Problems with 2002 Dodge Durango POWER TRAIN

On average, the 2002 Dodge Durango starts to “feel” problems with the POWER TRAIN and its various aspects after 108 089 miles.

Components Affected by POWER TRAIN Issues

We have classified the 28 complaints from 2002 Dodge Durango about POWER TRAIN into the following categories.

AUTOMATIC TRANSMISSION 19 MANUAL TRANSMISSION 2 DRIVELINE 1 TRANSFER CASE (4-WHEEL DRIVE) 1

Recently reported POWER TRAIN problems on 2002 Dodge Durango

While driving on an interstate highway at 65 miles per hour the engine shut down and i pulled off onto the shoulder. after sitting for about 5 minutes i tried the ignition key and the engine started and i continued on my way.

Truck will not go in right gear it skips from park to drive to neutral and now the key is stuck in the ignition. the vehicle will start but it will not go in park.

Tl* the contact owns a 2002 dodge durango. the contact stated that the gear shift slipped into different gears while parked. the vehicle was not diagnosed or repaired. the vin was not included in nhtsa campaign number :07v555000 (power train). the manufacturer was notified of the failure. the failure mileage was approximately 120,000.

Tl* the contact owns a 2002 dodge durango. upon entering the vehicle, the contact noticed that the gear shift was in the reverse position and was unable to shift into park. the failure occurred on several occasions. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 244,000. the vin was not available.

Tl* the contact owns a 2002 dodge durango. the contact stated that the shift lever became stuck in and out of the park position. the vehicle was taken to the dealer, where it was awaiting to be diagnosed. the vehicle was not repaired. the manufacturer was not made aware of the failure. the contact stated that the vehicle was exhibiting the same failures as mentioned in nhtsa campaign number: 07v555000 (power train); however, the vin was not included. the failure mileage was 100,000.

Tl* the contact owns a 2002 dodge durango. the contact stated that the vehicle independently shifted out of park. in addition, the vehicle failed to shift out of park intermittently. the vehicle was not diagnosed or repaired. the vin was not included in nhtsa campaign number: 07v555000 (power train). the manufacturer was made aware of the failure. the failure mileage was 138,500.

Tl*the contact owns a 2002 dodge durango. the contact stated that the vehicle failed to shift into the park position. the contact had shift into neutral and park on a flat surface since otherwise it would roll away. the vehicle was not taken to a dealer or an independent mechanic to be diagnosed. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 180,000.

Tl* the contact owns a 2002 dodge durango. the contact stated that he was unable to shift the vehicle into reverse or park while the vehicle was idle. the contact referenced nhtsa campaign number: 07v555000 (power train) but was advised by the manufacturer that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 130,000.

The transmission shift selector sometimes won't engage in park. this hasn't caused a problem yet. however i am very careful to set the parking brake so that the vehicle doesn't roll away. i called chrysler to inquire about a recall that affected many 2002 durangos that had a similar issue. they said my vehicle was not part of the recall even though i am having a similar problem. *tr

Vehicle fail to engage in park position which in turn locks the key in ignition leaving it susceptible for theives to break in and to take the whole vehicle and also very unsafe especially when your park in an incline. *tr

--- please--- nhtsa needs to expand recall notification to cover more vehicles. i have 2 durangos, both have same problem described in recall notification # 69542. dodge customer care hotline claims both of my vehicles (vin [xxx] and [xxx]) are not covered by this recall. both of my vehicles exhibit same conditions described in recall notification. recall id # 69542 - power train:automatic transmission:lever and linkage:column shift-- recall date: dec 04, 2007-- model affected: 2002 dodge durango summary: vehicles equipped with automatic transmissions, the ignition/park shift interlock system may become inoperative. this can allow the shifter to be moved out of the "park" position with the ignition key removed (or in the "lock" position). this can also allow the ignition key to be removed when the shifter has not been placed in the "park" position. consequences: either of these conditions could allow the vehicle to roll away causing a crash without warning. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

The vehicle does not shift into park thus key cannot be removed. *tr

Tl* the contact owns a 2002 dodge durango. the contact stated that while driving approximately 20 mph, the vehicle vibrated excessively. also, when the brakes were applied the vehicle would skid and jerk forward. the failure was recurring. the contact referenced nhtsa campaign id numbers: 07v555000(power train) and 08e064000(suspension) but was advised by the dealer that all recall for the vehicle had been satisfied. the manufacturer was notified of the failures. the approximate failure mileage was 215,000. updated 06/10/14 ma the consumer stated when she attempted to stop, the vehicle locked up and skidded forwarded.

The shift column in my 2002 dodge durango will not go into gear. i have to giggle it several times to go into drive or reverse. *tr

Beginning in april 2012 it was extremely hard to get gear shift out of park you had to attempt this several times this occurred every so often there was no significant routine. we took this to dodge in gainesville several different trips and it would not repeat the problem for them. starting around december of 2014 the vehicle would come out of park all by itself while parked and with the vehicle off then we would have trouble getting the key out or the vehicle back into park. this happens constantly and we are now scared to drive it. i called chrysler and they said there was a recall of this nature but not on my vehicle. i find this hard to accept considering it is doing the exact same failure of other durango's from this manufacture date. please respond and let me know if i should junk my only vehicle or get a second mortgage to have repaired. on a second request i also had a windshield wiper motor replaced and was charged apparently there was a recall on that but gainesville dodge doesn't cover recalls ? is this normal or are the dishonest. *tr

Transmission and power train broke. pieces of it were later found on the road. transmission melted and caught fire, and later the whole vehicle was engulfed in flames and smoke. by the time firefighters had arrived , the whole vehicle front was burnt down. the vehicle was totaled. *tr

Tl* the contact owns a 2002 dodge durango. the contact stated that after starting the vehicle, the vehicle could not be shifted out of park. the vehicle was not taken to the dealer. the manufacturer was contacted and confirmed that the vin did not qualify for repairs under nhtsa campaign id number: 07v555000 (power train:automatic transmission:lever and linkage:column shift). the vehicle was not repaired. the failure and the current mileages were 178,433.

Tl* the contact owns a 2002 dodge durango. the contact stated that the vehicle would exhibit an abnormal rumbling. the vehicle was taken to the dealer several times but was never able to duplicate the failure. most recently, the contact was informed by the dealer that the failure was caused by the rear differential, after the warranty was expired. the contact believed the failure to be an extreme safety issue because the vehicle could have slammed to a stop in a dangerous situation and the manufacturer denied the failure until after the warranty expired. the failure and current mileage was 62,000.

Tl*the contact owns a 2002 dodge durango. the contact stated that while driving 10-15 mph, he heard a noise. when the vehicle was taken to local repair shop, the clutch pack retaining clip on the rear differential was replaced. the failure mileage was approximately 95,000. updated 1/21/11 *cn the clutch pack retainer failed and had to be replaced as well as the entire rear differential post unit. updated 03/23/11

The front suspension is having multiple problems, my 02 durango has been through 2 previous cv joints on the driver's side and 1 previous on the passenger side, and now both have failed once again. driver's side front hub assembly/bearing has gone bad for 2nd time, also the upper & lower ball joints have gone bad for the 2nd time each. i need 2 new lower back bumpers for the upper control arm (both front). my vehicle now has 103k miles. at approximately 60k miles the front propeller shaft went bad and once replaced, it somehow put a hole in the y - pipe for the exhaust, and that must be replaced as well, i was told the new/aftermarket shaft were slightly larger to accommodate the power, thus which took the space. all of this will be quite expensive. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl*the contact owns a 2002 dodge durango. the contact stated that while the vehicle was parked it rolled away and crashed into the sidewalk. the driver and passenger air bags deployed. the vehicle was driven to a local mechanic. the vehicle was examined by an engineer who was unable to diagnose a failure code, or recreate the reason why the vehicle rolled out of the park position. the vin was not available. the vehicle was not repaired. the failure and current mileages were 141,000.

My vehicle gets stuck in park. the situation has occurred on numerous occasions to the extent of 5 or 6 times a year. the car is completely inoperable when this happens. our solution, as recommended by a mechanic, was to bang on the steering wheel until it frees itself, but the most recent occurrence was unable to be resolved in this manner. my vehicle is of a year and model (2002 dodge durango) that has had a recall for the shifter lock situation (g28), but dodge has informed me that my vehicle does not qualify for repair. i have searched automobile sites on the internet and a number of folks have had the same problem as mine exhibits and have been able to get it repaired under the recall notice, yet mine gets denied. i had to have the vehicle towed to the dealer this morning due to this failure and will, no doubt, have to pay to get it back, but i feel my vehicle should be included in the recall repairs as announced. *tr

Tl*the contact owns a 2002 dodge durango. the contact was unable to place the vehicle into drive. she had to maneuver the gear shifter several times before the vehicle would shift into the drive position. there were no warnings prior to this failure. the vehicle was taken to a local repair shop and the technician stated that a solenoid failed. the vehicle has not been repaired. the manufacturer stated that her vin was not included in a recall and no compensation would be provided. the failure mileage was 128,000 and current mileage was 129,800.

My 2002 durango has developed problem where gear shift lever is sticking in park at initial startup. will free up after several minutes delay or if brake pedal is pumped 3-4 times. will not repeat unless engine is off several hours. regular daily occurrence past 4 weeks. current mileage is 100,010 miles. at first thought shift linkage freezing in winter weather but now have had problem on days with extended hours of temps well above freezing. no dealer contact yet. *tr

Tl* the contact owns a 2002 dodge durango. the contact stated that she was unable to shift the vehicle into park, but was able to remove the key from the ignition. the vehicle was taken to an authorized dealer where they were unable to diagnose the failure. the manufacturer was made aware of the failure. the contact was also informed that the vehicle was not included in the recall associated with nhtsa campaign id number 07v555000 (component: power train:automatic transmission:lever and linkage:column shift). the vehicle was not repaired. the failure mileage was unknown and the current mileage was 130,000.

Tl*the contact owns a 2002 dodge durango. the contact stated that the vehicle would become stuck in the park position for approximately 2-3 minutes. the dealer could not assist because the vin was not included in nhtsa campaign id number 07v555000 (power train:automatic transmission:lever and linkage:column shift). the failure and current mileages were 113,000.

Tl*the contact owns a 2002 dodge durango. the vehicle would not respond when the contact attempted to shift into park. he had to shift into reverse in order to turn off the vehicle. he applied the emergency brake to keep the vehicle from rolling away. to start the vehicle, he had to shift into neutral and apply the emergency brake again to keep the vehicle from rolling away. he believed there may have been an issue with the transmission and took the vehicle to a local mechanic. they could not determine the cause of the failure; however, they stated that it was not due to the transmission. the vin was not included in nhtsa campaign id number 07v555000 (power train:automatic transmission:lever and linkage:column shift). no repairs have been made. the current and failures mileages were less than 69,000.

I purchase the vehicle new in jan 2003. i first experienced the problem a few months later but it was very occasional and consequently couldn't be identified by the dealer. what happened was that (usually at highway speed), the engine would very briefly shut off and then resume normally. the best way i could describe it would be a slight 'stagger'. over the years the problem has become more and more frequent and now occurs at all speeds in all driving conditions regardless of load, temperature, weather, etc. it now occurs at least daily and sometimes several times in less than one minute. often the engine will die completely and needs to be restarted using the key. today, the engine died (completely) as i was pulling out of a parking spot and attempting to merge with oncoming traffic. it died (completely) again as i was going about 25 mph on city streets under light load. it died again (completely) as i was pulling into the parking lot of a business. during my commute to work it 'staggered' at highway speed at three separate times at highway speed while under moderate load. suffice to say this is quite dangerous as the power steering and power brakes become significantly more difficult to use following loss of power. *tr

Abs and brake light came on in the dash. the brakes did become spongy. vehicle was taken directly to the mechanic about 3/4 down the road. he found the clip to the rear abs sensor had broken and the sensor torn apart. further investigation showed that the sensor had been broken by the rear differential which had for no good reason shattered into pieces. this is a garage kept vehicle with 50,000 miles and no abuse. *tr

Tl*the contact owns a 2002 dodge durango. the contact stated that she did not receive a recall notice for nhtsa campaign id number 07v555000 (power train:automatic transmission:lever and linkage:column shift). there had been no failure to date. the current mileage was 76,000. updated 04/28/08. *lj

Tl*the contact owns a 2002 dodge durango. when the vehicle was started and the gear was shifted into reverse, the vehicle shut off and the steering wheel locked. the vehicle was parked and restarted. the steering wheel became unlocked. the failure occurred when the vehicle was both cold and warm and only when the gear was shifted into drive or reverse. the vehicle has not been inspected by a dealer. the powertrain was unknown. the current and failure mileages were 76,000.

Tl*the contact owns a 2002 dodge durango. the recall repair was performed in february 2008. someone was nearly pinned between his vehicle and another vehicle when his son pulled the gear shift out of park. the dealer and the manufacturer informed him that there was a fail safe bracket that should have replaced during the recall repair. since the bracket is made of pot metal it can fail easily. the vehicle is currently being serviced at the dealer. the failure mileage was 110000 and the current mileage was 111318.

I have a 2002 dodge durango. i purchased the vehicle around 12/20/07. around 1/5/08 i noticed that the vehicle could be shifted out of park with out the key in the ignition or the brake being pressed. this is an obvious safety concern as it could easily slip out of park or if there is a child in the car they could hit it out of park. i did some research on the problem and found that there was a recall for this exact problem on 01-02 dodge durangos and dakotas. i then got in contact with a dealership to have the recall work done and they said that my vin number was not under the recall and that i had to call chrysler customer service. i called them and they to told me my vehicle was not covered under the recall and that they would not fix it. i feel that my car should be covered under the warranty because i am experiencing the exact thing they were recalled for and have the same year and make of the recall. please let me know if there is any way you can help me. *tr

Tl*the contact owns a 2002 dodge durango. the contact went to the dealer on two different occasions due to nhtsa campaign id number 07v555000 (power train:automatic transmission:lever and linkage:column shift). on both occasions, the dealer stated that the part for the recall repair was unavailable. the contact was unable to schedule an appointment. he is currently experiencing the shifter locking once he turns the ignition. he lives in a remote location and the dealer is the only one in the area. the current mileage was 103,140 and failure mileage was 100,000. updated 04-08-08 *bf the consumer stated he traveled out of state to get the recall done. updated

The transmission shifter is sometimes able to be moved out of 'park' without the key in the ignition. this does not happen all the time, but has occurred 4 times in the past week or so. i would like this checked and corrected under recall 07v555000, but when i called my dealership, they stated that "chrysler sends out recall information too early and the recall hasn't started yet". i called chrysler and they said that there are no open recalls on my durango. they would not look up the recall # i tried to give them.*cn

On the first days of november, i stopped on a red light, when the light was green i started going. when the transmission reached the third gear, the engine revved up to 3000 + rpm. took it to mechanic and used the scanner tool to found out that the transmission was slipping on the third and fourth gear. i was driving late night so not too many cars around. i had to replace the whole transmission. *tr

On routine maintenance of the rear differential (ie. fluid) found clip had broken and attached to magnet in housing. called local dealer to inquire as to a recall, was told this was a recurring problem with this vehicle, but no recall and manufacturer would not pay to correct the problem. *tr

Transmission will not stay engaged in park. parking will not engage and the only way to keep vehicle from rolling is to apply the parking brake. *tr

Tl*the contact owns a 2002 dodge durango. while driving 35 mph, the oil pump failed without warning. the oil pressure dropped and the motor locked. the dealer rebuilt the transmission, but the failure continued. the vehicle was taken to the dealer numerous times, but they could not duplicate the failure. the contact stated that there was oil leakage in cold weather. when the engine heated up, there was sludge because the leaker stopped the strainer. the purchase date was unknown. the current mileage was approximately 112,300 and failure mileage was 91,053.

Tl* the contact owns a 2002 dodge durango. the contact stated that the gears failed to shift into park and that it was difficult to remove the key. in addition, the gears shifted independently and the key was able to be removed while the vehicle was still in motion. the contact had to apply the emergency brake at times to prevent a failure. the dealer replaced the gear shift cable and an s bracket, but the failure continued randomly. the manufacturer excluded the vehicle from nhtsa campaign number: 07v555000 (power train). the vehicle was not repaired. the approximate failure mileage was 24,347.

When i shift automatic transmission into gear it makes a ticking noise and also when i turn they're always kind of a thump feel to the entire vehicle. i also can take my key out of ignition no matter if its in drive, par, reverse etc...

Transmission slipping,started as slipping at shift points when cold progressed to slipping anytime at shift points and when engaged in a gear.happens more when engine at operating temperature in bumper to bumper traffic or under strain such as uphill driving,been to dealership 6 times over 1 1/2 years no work done to transmission,repeted claims of unable to recreate problem, personaly went on test drive with service manager,he drove ant experinced problem claimed problem to be from over heating replaced radiator thermostat diregarded fact problem happening more than a year with cold engine, no transmission work done.still slipping returned back to dealership still no work done but confirmed problem with abs brakes would not repair. contacted chryslerfor help dealership lied stating unable to recreate either problem. chrysler not helping. *ak

2002 dodge durango. vehicle mileage 34,000. front passenger side cv joint noise and shims. the driver side cv joint had the same problem and was replaced at around 27,000 miles. *nm

Broken pin that houses critical parts in rear differential may cause loss of control of suv dodge 2002 durango called manufacture no replacement parts availeable and no idea when one will be poses the question if this is a serious issue. *ak

1-electrical system on overhead digital compass system became very hot. this electrical component system did not work for a period of a few days. it has intermittently worked now. 2-when you turn the steering wheel there is a horrible noise coming from one of the rear wheels. it makes a "woo-woo" sound every time the vehicle is turned, primarily turning right. a "honest" mechanic, who is a friend, told me that dodge (chrysler) was infamous for this type of wheel problem. 3-the transmission seems to have a hard time shifting, which involves the above wheel problem. 4-the air conditioning system does not cool and the vehicle is only 4 years old. 5-the leather covered dash is peeling up and began last summer, when the vehicle was only 3 years old. contacted chrysler/dodge hq and dealership and both have refused to repair problem.

2003 darango has been taken to jim's dodge to have a problem fixed when you drive. they tell us that there is nothing wrong with it. while you drive the darango if you hit a dump it jumps to one side or the other it does not stay center. the transmission feels like it slips, or when it is started it like the vehicle just does not want to go. jim'[s dodge has told us that there is nothing wrong with the vehicle, but that seems to all we have had with this vehicle. one more thing jim's dodge is not a very clean place to take your vehicle to have it worked on we have got the vehicle back with oil on the in side on the vehicle, on the paint, scratchs in the paint and on the bumper. the vehicle has come back with a very bad smell in it. it took us a long time to get the smell out. we called jim's dodge and told them about the smell and they told us that there was nothing tha they could do about it. the date might not be exact be close.*ak

Consumer complained about the differential system. vehicle had been to the dealer several times and had the rear end and front suspension rebuilt. currently, differential malfunctioned again, causing front end to lock up. dealer claimed they did not hear any noise, and that there was nothing they could do. *ak

Vehicle's drive shaft fell off while driving.*mr while driving the consumer noticed black smoke coming from the tailpipe. a few seconds later the driveshaft fell from underneath the vehicle. the consumer was able to manuever the truck onto the side of the road. the vehicle was towed to the dealer. three weeks later an inspector was sent to the dealer to check on the vehicle. at that time the consuemr was told that they could not provide any financial assistance. *nm

Consumer complained about a ball joint problem. consumer took the vehicle to an independent tire shop to get the tires balanced and aligned and it was determined that ball joints were defective. *ak the vehicle could not be aligned due to the ball joints. the dodge dealer denied that there was a problem with the ball joints. finally the dealer found play on one side and wanted to replace both upper ball joints. (the dealer rep stated that they were trained to check them a certain way and they would not have found play the way that they were checking them) the transmission would intermittently not upshift, however the dealer was unable to duplicate. *sc *jb

Returned vehicle to dealer complaining of transmission slippage upon first drive on cold mornings. dealer could not reproduce. dealer completed 30000 mile service including transmission fluid/filter change and now transmission won't engage at all even though computer says it is. at least it happened at the dealership. they have contacted chrysler for help diagnosing. *cb

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