On december 28, 2018 i went to carbone dodge in yorkville ny for them to fix an airbag recall. then on december 30, 2019 i had to return to carbon dodge because the my airbag light came on in my car. now this is a faulty airbag that they replaced on my car an charged me $107.66 to diagnosis the issue and were going to charge me an additional $438.50 to fix a faulty part that they originally replaced again due to a recall order. now i have to take it to my mechanic to fix an issue that carbone dodge should be liable for. i would like carbone dodge to be held accountable for the faulty airbag that they installed and i would like to be reimbursed the $107.66 that they charged me for the diagnosis and all the additional charges that i had to pay to my mechanic. thanks
This is my second complaint to you in regards to a faulty airbag that was installed at your yorkville, ny carbone location. on december 28 ,2018 i went into the yorkville, ny location to have an airbag recall taken care of. then i had to return to carbone in yorkville, ny on december 30 , 2019 because my airbag light was on. they charged me $107.66 to diagnose the issue and were going to charge me an additional $438.50 for a faulty airbag that they installed, stating this was my problem not there problem. how is this my problem when it was an airbag they fixed and now my airbag light is on due to a faulty airbag they repaired that i had no previous problems with before the recall. i then had to take my car to maugeri's in utica, ny for them to fix this faulty airbag. parts were $150.00 and labor was $82.50 which is a total of $232.50. i would like to be reimbursed by carbone the total of $232.50 to fix the repair at my mechanics and the diagnosis fee at carbone's which brings it to the total of $340.16. again this was a faulty airbag that carbone in yorkville , ny. they need to be held accountable to installing a faulty airbag and not taking responsibility for fixing it for free. again i would like to be reimbursed my $340.16 for a faulty airbag recall that i had to fix myself. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
I have two recalls on my car and no one has contacted me re: repairs. i have previously filed complaints , but to no avail. (fca case # 31526867 amd nhtsa #10968930). there have been no accidents, but the seat belts aren't retracting like they should.
Occupant restraint controller recall... the fact that this is not resolved is unacceptable. if they are unwilling to repair, i would expect a full refund for the car.
Takata recall - my case # is 10968930, first reported in may 2017. i was told our airbags would be available on 6/1/17. i received an e-mail asking where i wanted the parts sent; i answered. i waited until august 1 to call the dealer...they had no idea what i was talking about. can you help me.?
Air bag problems, recall s-61 module i dont understand how an air bag rusted over time when the car is used on a daily bases. i have contacted dodge since 2/18/17 and was told a manager was going to give me a call back it is now 3/8/17 and i have not received a call back from a manger.
Tl* the contact owns a 2010 dodge caliber. the contact received notification of nhtsa campaign number: 16v668000 (seat belts, air bags). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 06/13/17*lj the consumer stated the vehicle was due to be repaired on 6/1/17. updated 6/23/17 *js
Tl* the contact owns a 2010 dodge caliber. the contact received a notification of nhtsa campaign number: 16v668000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced any failures. the vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2010 dodge caliber. the contact received notification of nhtsa campaign number: 16v668000 (seat belts, air bags). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 03/07/17*lj *cn
Tl* takata recall. the contact owns a 2010 dodge caliber. the contact received notification of nhtsa campaign number: 16v668000 (air bags, seat belts); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
There is a recall on these parts on my automobile and there are no parts available to repair. i am worried and nervous about this possibly failing in my car due to all the past incidents with takata airbags. i would like to have this remedied if not sooner rather than later. this has increased my risk to danger and as a result i am no longer confident in the vehicle's performance. the manufacturer has not provided any timeline on when this issue will be resolved.
Tl* takata recall. the contact owns a 2010 dodge caliber. the contact received notification of nhtsa campaign number: 16v668000 (seat belts, air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. an unknown dealer was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not contacted. the contact had not experienced a failure. parts distribution disconnect.
Tl* takata recall. the contact owns a 2010 dodge caliber. the contact received notification of nhtsa campaign number: 16v668000 (seat belts, air bags). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Air bag light is on . driverside
What is a resonable time to wait for a car manufactuer to come up with a solution or begin fixing problem?
Recall 2010 dodge caliber seat belt and airbag defects
Tl* the contact owns a 2010 dodge caliber. while driving 70 mph, the vehicle lunged forward. the srs and check engine warning indicators illuminated. the vehicle was taken to a dealer where it was determined that the driver side air bag spiral cable spring needed to be replaced and reset. a tune up was recommended. the manufacturer was not notified of the failure. the failure mileage was approximately 120,000. updated 10/28/16*lj *tr
Tl* the contact owns a 2010 dodge caliber. while slowing down to approximately 5 mph towards an intersection, another vehicle collided into the contact's vehicle. the air bags failed to deploy and the seat belt failed to lock. the contact sustained head, chest, and back injuries that required medical attention. a police report was filed. the vehicle was towed to an independent mechanic and repaired. the manufacturer was not notified. the failure mileage was approximately 80,000.
Tl* the contact owns a 2010 dodge caliber. the contact stated that the clock spring on the front driver side air bags failed. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the clock spring needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 90,000.
My vehicle is still waiting to be serviced for the recall for the airbags. also my windshield wipers come on randomly when i turn on my turn signal. this problem has been going on since april of 2015, a month after i got the vehicle.
Tl* the contact owns a 2010 dodge caliber. the contact stated while driving 30 mph a vehicle crashed into the front drivers side of the vehicle breaking the front axle. when the crash occurred the air bags did not deploy. the driver was injured. the vehicle was taken to the dealer who offered no explanation as to why the air bags did not deploy. the vehicle was not repaired. the mileage was unknown.
I was traveling at approximately 40 mph when i lost consciousness due to adverse reaction to a prescribed medication. approached retro-style pickup truck stopped at red light & because of being unconscious didn't apply brakes to slow down & stop. frontal crash into rear end of stopped vehicle. airbags didn't deploy nor did seatbelt engage to prevent me from being thrust forward face first into steering wheel. incurred significant damage to front teeth & neck/back strain. was informed by chrysler corp. that airbag sensors are positioned too low for deployment. also informed because i did not apply brakes this was cause for both seat belt not engaging to prevent forward thrust into steering wheel and deployment if airbags. also was told seat belt & airbag will not engage their safety features because i didn't apply brakes creating an inertia effect which would have activated both safety mechanisms. this is disturbing @ many levels as: 1 how can airbag sensors be positioned so low they won't deploy upon impact with vehicles higher from ground than mine? 2 when unconscious brakes cannot be applied therefore engaging what are supposed to be safety features to prevent injury or death? this whole incident is very unsettling as i no longer feel safe driving this vehicle. these above mentioned failures of safety features not engaging at relatively higher speed impact into rear end of stopped vehicle is not acceptable & should be thoroughly investigated. *tr
While turning at low speed car accelerated uncontrollably. air bags did not deploy in frontal crash. car caught fire. *tr
Tl* the contact rented a 2010 dodge caliber from a local vehicle rental company. while driving at speeds of 50 mph, the vehicle crashed and the air bags did not deploy upon impact. there were three reported injuries and both the police and medical units arrived on scene. a police report was filed accordingly. the vehicle was towed to the vehicle rental company. the current and failure mileages were 3,000. updated 08/12/10 *bf updated 08/18/10