Problems with 2012 Dodge Avenger AIR BAGS

Consistent intermittent failure of driver's headrest airbag. service center cannot determine a fix. issue occurs when vehicle is in motion or stationary on all road types and weather.

Tl* the contact owns a 2012 dodge avenger. when the contact attempted to start the vehicle, the air bag light illuminated. the vehicle was taken to the dealer, but was not diagnosed nor repaired. the contact received notification of nhtsa campaign number: 13v282000 (air bags, electrical system) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 94,000. parts distribution disconnect.

Tl* the contact owns a 2012 dodge avenger. while the contact's vehicle was stopped at a yield sign, it was rear ended by another vehicle traveling approximately 60 mph. the contact's vehicle was pushed into oncoming traffic. the contact stated that the seat belts never engaged and the air bags did not deploy. the contact was knocked unconscious and sustained a head contusion, concussion, neck sprain, and back injuries. the contact's daughter sustained minor injuries that did not require medical attention. the contact was taken to the hospital for medical treatment and underwent several brain scans. she was also currently experiencing minor seizures. a police report was filed. the vehicle was initially towed to the contact's home. the contact's insurance company had the vehicle towed to lithia chrysler jeep dodge ram of corpus christi (4313 s staples st, corpus christi, tx 78411, 361-288-2510) where it was kept for two months. the contact stated that the dealer performed an unknown recall repair regarding the active head restraint while the vehicle was in their possession. the contact's insurance company paid for all the repairs to the vehicle, but a leak was still present. the manufacturer was not notified of the failure. the cause of the failures was not determined. after reviewing the carfax report, the contact discovered that the vehicle was included in nhtsa campaign numbers: 17v640000 (seats, air bags) and 16v668000 (seat belts, air bags); however, she never received any notifications. the failure mileage was approximately 60,000.

My passenger airbag light comes on an off no matter if anyone is in the seat or not. took my car to dodge was told theres no recall yet i looked up my car in front of the service guy showed him the information he told me that wasn't true i would have to pay for my car to be check. also my windshield wipers come on when they want to yet there's a recall for that as well an service continue to say the information not true. do they just not wont to fix it. both are so to the totally integrated power module (tipm) , which is a control modual that needs to be replaced.

Car has only 50,000 miles and have had to replace rack and pinion seven months ago. now the clock spring is bad in steering resulting in borrowed time for air bag. so, if we do not replace this for the cost of $500, my air bag will not deploy in the event of an accident, resulting in possible death. this issue needs to be looked at as soon as possible with dodge avengers (2012). there should be no reason my steering wheel should have this many issues starting at 35,000 miles and still continuing. if an air bag does not deploy upon impact and myself, or my child, or someone dies as a result of the faulty clock spring and air bags, it will not be a very good situation. this issue needs to be looked at immediately. my car is currently at the dodge auto shop and i purchased an extended warranty from mastertech when i purchased the vehicle, but apparently, my warranty does not cover air bags. this is something i feel that needs to be covered on all warranties, people's lives are worth covering. please look into this safety issue with my car, and others as soon as possible. thank you. *tr

The air bag warning light illuminated. few days later began hearing a clicking under the dashboard behind the glove box. received notice for recall. due to location nearest dodge dealership is 2 hours away. decided to wait. a short time later, the car began to lose power briefly intermittently. once again, due to location decided to wait. two days ago the car stalled completely while traveling at 45 miles per hour. no steering, no brakes, nothing. scared me. trying to find someone locally to look at it. today it died in the middle of a very busy intersection. once again, coming to the intersection the car dropped below 1,000 rpms and then dies.

My airbag light came on and i took it in for service and the light went off but now its been back on for months and also the passenger window has not been working, its been stationary and i was out of town when it happened.

Recall was never done for s6 1st occupant restraint controller. every time i call chry. about it they say they do not know when they will have a remedy.

I was in accident the brakes failed during hard braking. i hit the brake pedal so hard i bent the pedal assembly. the seatbelt restraints didn't lockup and threw me forward so i hit my head on the roof line the point of impact was the sun visor. the airbags did not deploy and i hit the steering wheel with my chest. i hit the car in front of me when the brakes failed the car keep rolling to the point of impact with the cadillac escalade my car went under his bumper so the car had to dive down just to roll under his car. the driver in the vehicle was not hurt. i would up with a small concussion and my right foot is still in pain.

Tl* the contact owns a 2012 dodge avenger. the contact stated that the air bag warning light illuminated.the vehicle was serviced under nhtsa campaign number: 13v282000 (air bags, electrical system) but the remedy failed to repair the vehicle. the contact mentioned that the air bag warning light remained illuminated after the recall repair. the manufacturer was notified of the failure. the failure mileage was unknown. updated 1/15/16 *cn

I was driving in the fast lane on the freeway at about 64 mph. another car, who was driving faster than i was, was in the carpool lane to my left. he slammed into my car on the driver side passenger door and tire. i then slid down the freeway almost sideways while i watched his car roll over 3 times before sliding to a stop. none of my air bags deployed. i hit my head and left shoulder, twice, against the window and the hard plastic part by where the seatbelt comes out. i was lucky and walked away with a concussion, severe neck pain, and back pain. the other driver was arrested for a dui. i am very concerned that the airbags did not deploy. good lord! how hard do you have to be hit?

Orc module is defective after dealer diagnostic check. airbag light on continuously. i feel that this module is defective as it is in 2011 models, etc. this car has a build date of 10-2011 so it probably has the defective orc module just like in the 2011 recall notice. there are many complaints filed now and dodge should be taking care of this for these 2012 avenger models. dodge states that my complaint will be reviewed internally but failed to provide me with follow up contact info. i could tell that they just wanted to end the conversation and not pursue it. so when do these complaints get reviewed? when people get seriously injured or death? now i drive this around with no air bag function, wonder why they even upgraded software for the tipim head restraints recall.....still don't have air bag function.

Air bag light just came on for no reason.something is wrong with that

Tl* the contact owns a 2012 dodge avenger. the contact stated that the air bag warning indicator illuminated. the manufacturer was notified of the failure. the vehicle was taken to the dealer where it was diagnosed that the vehicle had an inactive head restraint and the head restraint unit needed to be rewired. the vehicle was not repaired. the contact referenced nhtsa campaign number: 13v282000 (air bags, electrical system), but the vin was not included. the manufacturer was notified of the failure. the failure mileage was approximately 77,000.

Received a recall notice for nhtsa 13v-282 for the active head restraints. that is not the concern with the vehicle. the airbag light has remained on and was advised that the wiring needed to be repaired. this is a major safety concern and is not covered under warranty with the manufacturer. just outside of the warranty and nothing was done to cause this to happen.

Took my car to dealer for recall notice a few days before my airbag light came on when i was at dealer they said that the orc module needed replaced i noticed in my recall notice that it was to be replaced in 2011 model but not 2012 please see below : for 2012 and 2013 model js vehicles: the totally integrated power module (tipm) must be reprogrammed. for 2011 model js vehicles: the occupant restraint control (orc) module must be replaced. for 2011 and 2012 model ka vehicles: the occupant restraint control (orc) module must be replaced. for 2011 model kk vehicles: the occupant restraint control (orc) module must be replaced. for 2012 model kk vehicles: the totally integrated power module (tipm) must be reprogrammed. i believe this part also should have been repaired

My vehicle did have the recall n38 for the tipm reprogram done. since then i have had nothing but problems with the air bag light. the air bag light stays on. i took it to a dodge dealer on 5/26/15 who replaced the orc module at a cost of $385. two weeks later the air bag light came on intermittently. i took it to the dealer again to be told this time it was the connector in the headrest. they repaired it for $128 and told me if the problem persists i would need to replace the headrest. why wasn't the orc module recalled for the 2012's?

Tl* the contact owns a 2012 dodge avenger. after the vehicle was started, the air bag warning light illuminated. the vehicle was taken to a dealer where it was diagnosed that an unknown module needed to be replaced. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 13v282000 (air bags, electrical system).the manufacturer was not notified of the failure. the failure mileage was 81,000.

I took my car to the dodge dealership to be diagnose because of windshield wiper not working properly. when wipers are turn on they would randomly stop out of no where then take several seconds sometimes minutes before coming back on, the diagnostic came back internal short in tipm. i've noticed in many research online there has been many recalls and problem regarding tipm from dodge, jeep, chrysler. also i've had shortage in my power window not wanting to work but will eventually start again and air bag light is on all those could be related to the bad tipm. the first time i'd noticed the windshield wiper not working i was driving home from work on a raining night on the park way doing 65mph with a semi truck in front of me then out of no where the windshield wipers got stuck in the middle of the windshield i could not see because it was raining kind of hard so i had to drive 20mph with my emergency flashes on because i was less then a half of mile from my exit then i pulled over at the first store off the exit. the other scenario with the windows not rolling down i was on my way to the doctor my driver side window was down when i pulled up to the parking lot it wouldn't roll back up after i left the doctor i got home 5 hours later i decided to give it another try it was working find. my air bag light has been on for about 4months now and i've notice there's been recalls on my vehicle about the air bag.

last week the airbag warning light came on while the car was in park.we took our 2012 dodge avenger to the dealer for a recall on an airbag problem. the dealer "flashed" or updated the tiom. the airbag light remained on. they say we have a faulty internal orc( occupant restraint controller) module.this is a recalled part on the 2011 but apparently not the 2012 at this time.

Tl* the contact owns a 2012 dodge avenger. while driving approximately 65 mph in foggy weather conditions, the contact's vehicle crashed into another vehicle. the air bags failed to deploy. there were no injuries and a police report was filed. the vehicle was destroyed and towed to an independent mechanic. the manufacturer was notified of the failure. the approximate failure mileage was 11,609.

My 2012 dodge avenger had recall for electrical system, airbags. i took it to the dealer and they performed recall "n38 reflash tipm." before this recall was done my vehicle had no problems. as soon as i drove away from the dealer, my airbag light on dash was on, the left rear turning light and left brake light not working, right headlight not working, right front turning signal not working. i let the dealer know what was going on and they said i had "to bring it back in because it probably has electrical problem". this is more than just electrical problem, it is a safety problem. after having the lighting diagnosed and inspected, i am having to pay $1250 for tipm to be replaced for a new one. i am very upset and in disbelief that i have to pay this for a defective or faulty tipm module. i feel this defect of the tipm module should be also a recall and covered by the manufacturer. *js

I recently was in car accident and my air bags never deployed. i checked into this with chrysler company. according to them there was a recall, but i never was notified of the recall. my car is sitting in fingerlakes collision body shop untouched because of liability issues. chrysler took my information down but has responded with my complaint. my complaint number with chrysler is [xxx]. the body shop number is 315-568-6390. [xxx] replied that it takes a lot of power to have the bags go off. i said the seat belts hurt us, tot he point of bruises around neck, shoulders, and back. i have talk to several attorneys and because we are not dead or have a limb missing they cant help us. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

On january 3, 2015, complainant was driving a friend to work at approximately 9 a.m. when complainant lost total control of his 2012 dodge avenger due to ice covering the entirety of the streets causing complainant to slide two (2) blocks towards an overhanging cliff where plaintiff had a head on collision with a huge tree totaling his 2012 dodge avenger. at the instant of collision, there was a strange and pungent odor that permeated the interior of the automobile when both front airbags came out but failed to inflate and to offer any support. the airbags only stayed laying flat on the steering column and the passenger side dashboard. at the instant of collision, complainant struck his forehead against the steering column causing complaint severe neck trauma, severe spinal trauma, severe back trauma and severe hip trauma... complainant was wearing his seat belt at the time and so was the passenger. at the time of collision the passenger struck her entire face against the passenger side dashboard where the malfunctioning airbag.... at no time did the airbags inflate and there was so sort of electrical problem before the airbags came out that gave off a very disturbing odor... the wrecked car is presently at the progressive insurance auto auction and the telephone number there is 724 443 7881... i am requesting that an investigation be done to determine that both front airbags did not inflate and offer protection... both airbags appeared to be damaged... also there was a recall on that product in early 2014 and complainant believes that whatever dodge of monroeville did during this recall was not appropriate and was in violation of federal safety and warranty laws.... *tr

Air bag light stays on. took it to a dodge dealer and they did a recall active head restraints recall. light is still on. so i took it to a mechanic and had them do a diagnostic on it in the code is b1c1a something to do with the wiring under the seat to the head restraint. took the car back to dodge and they said its not on the recall. my car has never been in a accident, this is a fault with dodge wiring system . call main dodge office they say they want fix it. this is a error with the air bag system and wiring.i can't get my inspection sticker with this light on. *tr

I was in an car accident recently where i know that my airbag deployment was delayed when the collision occurred. due to the upper left side of forehead striking the steering wheel the moment the vehicles collided and then after a very short moment my steering wheel airbag deployed. knocking me unconscious for 5-10 seconds. where i was later diagnosed with a concussion in the er. which i am still currently suffering from. *tr

Without cause, the airbag light came on. after investigating the issue, i find that my car had a recall for the tipm, which was not done. i then had the tipm reset, however it did not turn the light out. then i had a diagnostic test done that came up with a code of b2208, which of course warranty doesn't cover. this module should be replaced by chrysler for the 2012 avenger as well. *tr

My air bag light came on december 16,2014 i reported it on december 18,2014. i took it in to be fixed on 12/21/2014 but my airbag light is still on due to the fact that he said the occupant restraint control module needs to be replaced. i feel this is a defect and should be part of the recalls. how do i know that he reprogrammed it if the light is still on. also my trunk holds water when it rains and the water comes out of the latch once it is held up. i feel that dodge should hold up to its product and repair all problems. *tr

Tl* the contact owns a 2012 dodge avenger. the contact stated that the air bag warning light continuously illuminated. the vehicle was taken to the dealer where it was diagnosed that the occupant restraint control module needed to be replaced. the vehicle was not repaired; however, the tipm was reset. the failure persisted. the vehicle was not included in nhtsa campaign number: 13v282000 (air bags, electrical system). the manufacturer was not made aware of the failure. the approximate failure mileage was 78,000.

Received notice of a recall on active head restraints. vendor did not honor recall. *tr

The air bag warning light stays on. *tr

Tl* the contact owns a 2012 dodge avenger. the contact stated that the air bag warning light illuminated. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 91,000. the vin was not available.

Tl* the contact owns a 2012 dodge avenger. the contact stated that the air bag warning light illuminated. the vehicle was taken to an independent mechanic, who diagnosed that the occupant restraint module needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was unavailable. the approximate failure mileage was 76,000.

Tl* the contact owns a 2012 dodge avenger. the contact stated that the air bag light illuminated. the failure recurred on numerous occasions. the vehicle was taken to a dealer, where the head restraint failure was repaired but the airbag light remained illuminated. the manufacturer was notified of the failure. the approximate failure mileage was 52,120.

The air bag light came on one night as i was parking the vehicle. i looked up the recalls on my vehicle, took my vehicle in to be repaired and the light is still on. i was advised that it is the airbag module and it is not covered under the warranty or the recall. upon investigation, there are similar complaints with the same issue for this make/model. *tr

Tl* the contact owns a 2012 dodge avenger. the contact stated that the air bag indicator was illuminated. the vin was not included in nhtsa campaign number: 13v282000 (air bag, electrical system). the manufacturer was not notified. the vin was unavailable. the approximate failure mileage was 48,000.

I noticed several times before this date going down the hwy and the car accelerating on its own. i was at a dead stop and go on the hwy rush our i let off the brake to ease on up and my car went under into a truck doing over $7800.00 in damages no airbags none deployed i just got my car from the shop on 8/30. i got in the car started it and backed up put the car in drive and it jolted into drive no foot on the gas peddle i had to hit my brakes again then i proceeded home. still noticed this a couple more times. i didn't think about it at the time of the accident i was taken straight out by ems with a neckbrace. i've sit here confused for 2 months knowing how did this happen knowing it was a brake ease off and brake again traffic and the amount of damage done to the car. my 14 yr old daughter had to convince my mom i was not speeding because of the amount of damage. i will call the shop again on mon am but also dodge or chrysler re: this. i had to pay out over $4k in car rental (no i didn't know i did not have that coverage.) i'm now pissed off and confused at did this cause the collision? i've only had this car a year and until that point had never had an accident my fault in m life i did have one this last week in a rental it was my fault i own up to that but not the first in the avenger after starting it again yesterday at pickup and this immediately happening and i mean immediately happening again had the shop not already being closed for the weekend and my ride left i would have left the car at the shop. i know of the overhead airbag problems i have tried to call once before. i will call monday until my calls are returned please reply to this. i am also contacting my insurance agency re: this problem and the accident. please contact me. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2012 dodge avenger. the contact stated that the air bag warning light continuously illuminated in the vehicle. the vehicle was taken to a dealer, who stated that the occupant restraint control module was not communicating with the vehicle and needed to be replaced. there was a recall under nhtsa campaign id number: 13v282000(air bags , electrical system )however the dealer stated that they would only flash the totally integrated power module(tipm) per the recall. the vehicle was not repaired. the approximate failure mileage was 40,000.

The front air bags won't work correctly due to a defective part.the customer service dept that we talked to said we had to pay for the repair because there was no recall on it at the time.what kind of service can i expect from this vehicle and what kind of vehicles are you making anyway????? do i need to consider buying a different brand next time????? *tr

I was the passenger in our 2012 dodge avenger. another car pulled across three lanes of traffic and we hit her with the whole front end of our car. the air bags did not deploy. all persons in car were wearing seat belts. but the passenger seat belt tensioner failed to tighten. i was thrown into the dashboard and floor. my injuries: both knees, neck and back. *tr

Deer started out into road, turned back toward ditch, then ran back out into road, i did not have time to stop or miss. hit deer all across front of car. air bags did not go off, seat belt did not tighten up, whip lass on neck and sholder. total damage to car $5841.59, why did not safety items on car work? *tt

I got a recall notice stating that my car would be fixed and the labor and parts would be free. i have spoken with the dealership and they say i will need to pay $300 in parts to get it replaced. if the recall notice says it would be free then why do i need to pay? the recall should be covered by chrysler. the airbag light is on. i have not been in any accidents so i do not see why i must pay for a faulty part. *tr

We hit a deer and the front of the car was demolished. upon inspection the next morning, i noticed that an airbag sensor was shattered and just hanging by the wire harness. airbags did not deploy, i was concerned about this and never got a straight answer from anyone. now i get a recall notice saying faulty restraint system, i'm not too happy... *tr

I received a notice about a safety recall of the active head restraints in my vehicle on 03/13/2014. as i went and researched the information the recall was first sent out in july 2013. i purchased my car in april 2013 and have been to the dealership each time for my scheduled maintenance and was never notified about the recall. i have been driving this vehicle for months with my family, putting out safety at risk. based on the recall it states "federal regulation requires the recall notice must be forward to the lessee within 10 days, which was failed to do. *tr

Tl* the contact owns a 2012 dodge avenger. the contact stated that while sitting at a traffic stop, another vehicle crashed into the rear of the vehicle. the air bags failed to deploy. the contact was a passenger in the vehicle and sustained minor leg and back injuries. the driver of the vehicle was thrown into the steering wheel and was also injured. a police report was filed of the incident. the vehicle was able to be driven from the scene but was not inspected to determine the cause of the failure. approximately one month after the crash, the contact received notification of nhtsa campaign id number: 13v282000 (air bags , electrical system) . the manufacturer was not made aware of the failure. the vehicle was not taken to the dealer for the completion of recall repairs. the failure mileage was not available.

Tl* the contact owns a 2012 dodge avenger. the contact stated that the air bag warning light was illuminated. the vehicle was included in nhtsa campaign number 13v282000 (air bags, electrical system) and was taken to the dealer for repairs. the dealer stated that the vehicle had surpassed the mileage restriction for the recall and refused to service the vehicle. in addition, an extended warranty was offered by the manufacturer pertaining to the air bags. the contact's vehicle was also excluded from the extended warranty program. the vehicle was not repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 36,332.

Tl* the contact owns a 2012 dodge avenger se. the contact stated while driving approximately 50 mph in rainy weather conditions the vehicle hydro-planed and then crashed into a steel cable barrier. the only air bags that deployed were the front and rear passenger's side curtain air bags. the front passenger struck the windshield who sustained severe whiplash. a police report was filed. the vehicle was destroyed and towed to an independent mechanic. the manufacturer was not notified of the failure. the approximate failure mileage was 38,800. updated 9/17/13*cn