Tl* the contact owns a 2017 chrysler pacifica. the contact stated that the vehicle experienced a complete loss of power while being operated at a low speed. the failure occurred without warning. the vehicle was taken to chrysler jeep dodge ram (1020 belmont st, brockton, ma), but the cause of the failure could not be diagnosed. the contact stated that the vehicle was previously repaired per nhtsa campaign number: 18v049000 (electrical system, engine and engine cooling). the manufacturer was not notified of the failure. the failure mileage was approximately 33,000.
Tl* the contact owns a 2017 chrysler pacifica. the contact received notification of nhtsa campaign number: 18v049000 (engine and engine cooling, electrical system). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called a local dealer (alfa romeo of huntsville, 6523 university dr nw ste a, huntsville, al 35806) and was referred to the manufacturer. the manufacturer was made aware of the issue and referred the contact to the state's attorney general's office. no further assistance was provided. the contact had not experienced a failure. vin tool confirms parts not available. *tt *tr