Tl* the contact owns a 2016 chevrolet silverado 1500. the contact stated that there was an abnormal odor in the rear of the vehicle and the rear driver's side window exploded. there were no injuries. the contact researched the failure online and found that a faulty defrost fuse could be the cause of the failure. the vehicle was taken to northland chevrolet (1420 ogden ave, superior, wi 54880, (715) 392-5111) to be diagnosed, but the cause of the failure was not determined. the contact was informed that the insurance company would cover the repairs. the vehicle was taken to kolar chevrolet buick gmc (4770 w arrowhead rd, hermantown, mn 55811, (218) 727-7481), but the failure was not diagnosed and the contact was informed that the failure would be covered by the insurance company. the manufacturer was made aware of the failure and provided a case number. the failure mileage was 43,000.
While driving, i had the rear defroster on. i smelled burning plastic, so i rolled-down my windows to vent the fumes. about 2 minutes after i rolled them back up i heard a loud 'bang' and saw that my rear windshield, on the passenger side, had completely shattered, with a fist-sized hole right in the middle of it.
Rear window shattered unexpectedly. rear defogger enabled. noted a burning smell in rear of truck when it happened. truck has rear power slide window. driver side panel was the piece that shattered. truck was parked but had been running for a few minutes. temperature in mid 20s
Tl* the contact owns a 2016 chevrolet silverado 1500. while driving 45 mph, the vehicle began to hesitate when the brake pedal was depressed. there were no warning indicators illuminated. the vehicle was taken to st clair chevrolet buick gmc (located at 3050 king rd, china township, mi 48054, (810) 637-1546), but they were unable to duplicate the failure. the failure continued. the contact had both rearview mirrors and the back up camera replaced, and an unknown sensor and the vacuum bag were reprogrammed twice. the contact received notification of nhtsa campaign number: 19v645000 (service brakes, hydraulic). the manufacturer was notified of the failure. the failure mileage was 17,967.
We are an automobile service center. our customer dropped their vehicle off on a particularly rainy day. the inside of the glass was covered with thick condensation even though the defroster mode with a/c on was selected. on high speed, there was very little airflow from the vents. upon lowering the driver's window, the fan speed, noise and flow all increased dramatically. an inspection behind the seats revealed some items but not enough to cover the entire rear of the cab. external inspection found an outlet vent behind the driver's seat. back inside the truck there was no inside or inlet vent to be found. removal of the carpeting on the rear wall of the cab revealed a heavy, rubber backed insulating material that effectively sealed off the vent. removal of a small portion of the insulating material and the carpeting improved airflow immediately and effectively defrosted the glass. the vehicle was parked while we experienced this issue. it is our opinion that this defect is potentially hazardous to drivers both from a visibility stand point and the possibility of increased carbon monoxide levels due to improper cab ventilation.
The defrost function does not prevent ice bulid up on windshield and blocks driver vision. clears passenger side windshield well enough. but with defrost fan speed at the highest level, and the heat temperature as high as i could stand it, and windshield wipers operating, was unable to prevent ice build up and blocking drivers vision. when driving at highway speeds. never had a vehicel that had such weird ice build up pattern.
Windshield has what looks to be water spots on it cannot be seen when windshield is dry but when moist or raining windshield becomes almost impossible to see through i tried spot remover with no luck chevrolet refused to aknowledge this was a defect and i eventually paid to replace winshield myself even though i only had truck less than a year i recently traded the vehicle for a 2017 and it has the same issue i am done with chevrolet!!!! last one i will own